As a RN in a Hospital setting taking care of Postpartum Mothers and Babies, the wait time can sometimes be a bit longer since we are so understaffed/Covid. Please just know we are doing our absolute best and it breaks my heart as a nurse to see Mr. Shine so hungry too! So definitely don't think for one second they "made you wait" etc. We're trying so so hard with what staff we have, it breaks my soul to hear how upset you both were about waiting for Shine to be seen. I'm so glad you got him checked out and that he can eat again

Feel better shine!!!! A lot of people love you baby boy!!!!

I’m a mom so I definitely understand. Never apologize for advocating for your child, that’s not complaining. Parenting is literally like having your heart live outside your body, it’s understandable to defend your child’s right to basic needs. You guys handled the situation so well! Be proud of yourselves!!! I love you guys!

Honestly! I am so glad y’all posted this!!! Im a first time mom as well. And things have been happening with my baby boy as well-the spitting up, like a lot- to the point he was gasping for air😭 and I just started feeling like a complete failure because I felt like it was something I was doing wrong. I’m so sorry y’all experienced this but I am so happy y’all shared this because now I know that things like this will happen and most of the time it’s not because of the parents it’s just something that babies go through some times. Y’all really helped me feel so much better, thank you for sharing! Much love! 💙

Rissa don’t apologize. That’s what it’s like as a parent when the hospitals go that. Y’all are amazing parents and I’m so sorry y’all had to go through this and thank you 🙏🏽 both for sharing this with us.

I feel you guys totally...but as a nurse I can tell you that this is unfortunately the only way to do this exam and get accurate results and they have to be NPO for 4 hours sometimes 6 to have a successful test otherwise it would have to happen again...I'm glad he is better and you guys are out of that stressful situation...

As a Hospital employee please know that no patient is being mistreated! There is a lot of other things behind the scene that need to be done before bringing any patient in for procedures! There's a reason for no eating before a test! The patient not only can be harmed but can become worst where complications will occur because directions were ignored! As new parents I understand not knowing and/or being stressed, worried and upset that staff aren't moving as fast as you want. However please understand that it's so important to bring your patience! One false move can cause a whole lot more harm than good! I'm not fussing just want to make awareness of understanding the hospital staff is there to provide care and results! Welcome to parenting! You will have more of these days but understand it's so important to follow hospital directions in order for the right care to be provided. God bless and know that your best is yet to come!

As a parent of a son with "crossed fussed kidney disease" any and every situation is stressful. Being a parent is stressful all together. Thank you for the raw honest video... and will mostly help a lot of parents who may not know what is going on with their infant. 💙💙💙

you guys posting the good and tough moments are so helpful to certain people who go through it and feel like no one can relate . the content was amazing

You guys don’t have to apologize, we get it!! We all at shine point been there❤️ just pray over Shine he gone be great! Stay strong❤️👍

I totally understand the way you'll feel. As a parent you will go through so many emotions when it comes to your child. Always remember to allow patience because this will not be the first time and trust me when I say the headaches and stress will not help. There will be appointments where you will be scheduled and still sit and wait as if you didn't even have a specific time. I'm so glad Shine is feeling better and the both of you as well. Being parents does not come with instructions, so you'll will continue to learn as you go and just know that you're your child's best advocate. Praying that the results find no acid reflux.🙏🏾🙏🏾

Appreciate your vulnerability, energy and time taken to share this experience. I'm sure a lot of mothers gon appreciate or relate to this, connecting them to yall even more. God bless yall and hope your child continues to grow healthy and beautiful ❤

As parents, the worst thing you can go through is that feeling of helplessness and seeing your child suffering. I am glad Shine is feeling better and pray that his issue is a mild one. We appreciate that you are real and show us real content. Side note…he is really growing!

Watching this video brings back memories. My son was two days old (still in the hospital) when I found him choking on his reflux. One of the scariest moments in my life. We did gas stuff and medication as well. He grew out of it thanks goodness. Some tips my pediatrician gave me were if bottle feed burp every 2-3oz. Hold baby upright for about 30 minutes after feeding. Also since you’re breast feeding watch your diet. Some babies are lactose intolerant so when you eat certain things it upsets baby’s stomach. You just are doing an amazing job just know that! It gets better guys! 💕

Ahh I wanted to cry for y’all. Seeing your child miserable and feeling helpless is THE WORST feeling as a parent. Through life we learn how resilient and brave our children really are. You are doing a great job 👏🏼 positive vibes your way ♥️♥️

Yall are definitely new parents 🥺❤ it's okay u feel helpless with any pain or discomfort for your child. We always feel like what our baby problem is bigger than anybody else's. Especially going threw this threw covid is the worse. Things are completely different for parents and hospital appointments, constantly having to clean up and overly sanitize. Things be so hard but it's for the best. You guys just have to breathe threw it and stay as calm as possible. Shine can feel yall stress and it will cause him to fuss and fight ❤❤❤ it will be okay just breathe

Stop apologizing it’s just real life y’all great parents. It’s ok. We love ❤️ u all

Never apologize for being the best parents you can be. Praying for you shine speedy recovery

We appreciate y’all rawness it’s definitely different now with a baby I’m sure we all would want to see as much you guys are willing to share.. I’m happy y’all ended the video happy I love you guys 💙

Just remember you can always say I can't, till you Have too. I was terrified of hospitals, then my son's appendix ruptured at 2 and my other son had to have major surgery at 3 months and the stress and pain I went through was horrific but as parents we Have to do it. Y'all did amazing, my heart felt this. Hearing our babies cry is the worst. Especially when you can't help. Love yall

This is really a precious thing you did, sharing your experience takes a lot of courage and strength, so unselfish of you. As a doctor myself, this is so much more educative and informative than any doctor could ever explain. I am sure you will definitely help a lot of parents and children by this video. Best wishes, Shine! 🙏Thank you! Respect and love from Ethiopia!🇪🇹🇯🇲

Our baby had the same issues when he was a baby and he just grew out of it. It was so bad. I'm sorry you're going through that. I know how it feels and I know how stressful the situation is. You've got this. I hope Shine gets better soon. Sending lots of love ❤️❤️❤️

Y’all are beautiful parents. Don’t apologize. Y’all felt the things Shine couldn’t say. I saw loving parents that were stressed due to their baby not feeling well and not knowing. Y’all did great.

Praying for Shine to be safe and healthy! You guys are INCREDIBLE parents and everything is going to be resolved!!

I know how stressful it is when your child is going through something. My daughter had to get stiches once and they had to strap her down also. She was 3 at the time. But despite how hurtful it is to see your child like that, you have to try not to let that energy come through...try to comfort him without having him feel your stress and fears. That will help ease him more, rather than him feeling your stressful energy. Im glad he is ok ❤ shower him with cuddles #teamshine #teamrissandquan

It’s the reality of being parents, it’s not an easy thing to deal with when ur child is sick. Sending love & healing hugs

Nothing but respect for yall for real. SUCH incredible parents and always delivering the most raw and authentic content. God bless you both and shine

Praying for baby boy…. It’s stressful to see your baby unwell .. it will be ok glad u found out he’s ok… shine is blessed to have u two❤️

It's good to be real and transparent. Parents understand and get it. We've gone through years with you. Think of us that love you guys as a support system.

You guys could've definitely kept this to yourselves... but the fact that you DIDN'T, shows us just how much you guys are so transparent with us & shows just how much you care about your supporters. FEEL BETTER SHINE ✨ BOY 🤍🤍🤍🤍 We love you all !!!!

Those doctors/pediatricians are doing their jobs and the best that they can. I’m sure you guys weren’t the only ones in there with a baby. If they didn’t have anyone else in there, the doctors would’ve seen Shine right away. They were doing the best they can. If you guys don’t like that doctors office, switch to another one. These are COVID times…but I’m glad Shine is okay❤️❤️❤️

Doctors and nurses are overwhelmed with everything going on. Please be patient with them. As a medical worker, please be patient with us ❤️ Behind the scenes we’re working hard 😓

This early stage of childhood is the most difficult part When the baby can’t say what exactly is happening to him More love and prayers to shine baby ❤️❤️❤️

It’s so rough seeing your baby like that and as a parent you’re doing all you can to help him. Stay strong y’all. He’s gonna be alright 🥰

Totally understandable as parents we wanna make our baby feel good and happy at every point. Having your child in pain and feeling helpless like there’s nothing you can do is the worst. So glad to see Shine smiling and talking again. Praying all is well with you guys. #teamrissandquan #BabyShine

This is probably gonna be the start of many stressful times you have to go through with having a child…. You learn to adapt to everything your child will need or go through. I didn’t understand at first either. But definitely gets easier and worst at the same time ! Y’all are doing great💙

I know exactly what you guys went through. My husband and I went through the same exact thing with our daughter. She had to be put on medication for a bit for it… and is a healthy 11 year old now! I hope Shine continues to feel better!!!

It's not easy bringing out this much of your personal life to the public and I respect y'all more for it. I know Shine Roberts is gonna be fine.. Sending my love to the trio ❤️😘

Praying for baby Shine!! Lord please heal him and whatever is hurting him passes asap and he has no lingering issues!

Praying for Baby Shine ❤❤❤❤😢😢🙏🏾🙏🏾🙏🏾🙏🏾

Let’s talk about how adorable he is!!! Glad you all got to the bottom of things. Since you are nursing, you may have to switch up your diet a bit. Additionally, when he eats, do not lay him down if he falls asleep. Keep him upright at a 90 degree angle for 30 minutes @ minimum to help with the reflex. Hang in there! Dr. Stephanie E.Berry SLP.D-CCC.

As a parent & health care worker i understand both sides. As a new parent it’s scary with the unknown, my daughter had gastro issues so I understand the frustration & concern. It’s not fun & hard to see your child in pain. As for the hospital, the healthcare workers are burnt out & tired themselves. Don’t think they are just not doing anything behind the scenes. Work on being patient next time, you’re not the only patients in the hospital. There are lots of factors that play a part. One parent went back because of COVID. Healthcare workers are people & have families too that they have to protect. Be understanding.

It is definitely stressful and emotional to see your child hurting or upset about anything in life. You want so bad to change it, and you can’t. Take this from me you guys, I lost my oldest son at 4 months old and ever since then I’m super over protective and emotional about my other two boys. Don’t ever apologize for being a concerned parent. You guys are great and with God all healing and strength is possible. Love you guys!! ❤️❤️ #MommyOf3Boys💙💙💙

This really gave me anxiety. I was so nervous for Shine. I'm so glad at the end of the video, he's alright and was smiling. It really does take a lot of guts for you guys to show us the stressful times that y'all are going through. It really shows the realness that you guys are human and go through tough times too. Like I said, I'm glad the baby and you guys are happy and everything is alright. God got yall. Stay blessed 🙏🏼🙏🏼🙏🏼❤️❤️

This is something that makes influencers successful. Transparency is absolutely needed. I totally understand the stress and pain you all were dealing with. My daughter used to wake up out of her sleep at 1 year old vomiting mucus. Nothing but mucus. And we know mucus is thick and sticky so it was extremely hard on her to get it out. Took her to the Children’s Hospital and she was diagnosed with acid reflux. She turned 6 on the 12th of this month. My son who’s 1.5 now was in and out of Children’s as well for the same thing. I was tearing up feeling your stress and distress and thinking back on how I felt with my own babies 😔 You two are great parents and remember that baby can feel your energy. Continue to love on him as I know you will 🥰

You guys are going a wonderful job, definitely paying attention to the cues. I'm praying for shine and your family. He is a strong boy and will get through it. The feeling to see your child feeling bad is so terrible. Hugs! #UNSTOPPABLEXUNBREAKABLE

Welcome to parenthood!! Glad to see things end on a happy note!

Y'all are still BLESSED....I'm a mom of 3 and I can't begin to tell y'all what I've been though. It was better to get him checked out than to stay home and see him in pain. One of my children had cancer as a child. Good luck to y'all.

Feel better shine!!! 🌟

I can see the pain on you guys face. Am so sorry that shine and you both have to go through that. Hope everything from now and going forth will be great. ❤️💗

There is no reason to apologize we understand, its life, shine is going to okay. Love u guys ❤

Omg!!!!! I’m so sorry you guys had to go through that, sending prayers for baby shine and your family 🙏🏽💙

My prayers are with Rissa Quan and sweet baby boy Shine, that he recovers swiftly. Let's of love from Jamaica 🇯🇲 💕 ❤ 💗

It’s ok guys!!! Anybody whose a parent can completely understand you guys frustration and we are here for you guys, to listen and encourage you guys as you go through the good and the bad. 🥰🥰

My prayers for shine get better soon shine we all love and i know that feeling to well the anxiety of waiting and to see your child and for them to go through that pain and the feeling of helpless 😢💔

Can’t even imagine that feeling of a parent who has little control over what’s happening . Thank you for showing us the more vulnerable side of you guys and the raw. So glad Shine is okay and hopefully everything can work out on its own . ❤️❤️❤️

This is the real raw truth of parenting and I am so glad y’all posted this because it’s relatable to us parents. I am praying he gets better soon! 🙏🏾❤️

Thanks guys for being real, showing us a piece of parenthood that we may all have to face with our children ❤️ Love you guys ❤️

You guys are great first time parents. Thank you for sharing this hard/ stressful moment of your life and I hope shine gets better soon. Im not a parent but I have nieces and nephews so I get the stress and concern. So thanks again for this teachable moment for anyone that may go through this with their kids. Love you guys ♥️

I totally understand how you guys feel! My husband and I found out we were pregnant right at the beginning of COVID in 2020 and I had to go to EVERY SINGLE APPOINTMENT by myself. The only appointment my husband was able to attend was the ultrasound when we found out the gender. I had to go to every single appointment by myself. It was the worst

I understand you guys as a parents and sure it’s frustrating to see them wait you but also as a healthcare worker you should also know hospitals are short staffed everywhere, it’s sad to not being able to help someone out fast but sometimes it’s out of there hands, there’s also a pandemic going around that’s why they only let one parent go one at a time… and there’s no exceptions to anyone. Hope shine feels better .

Oh we hope that Shine is doing better and everything is ok. We love you guys and keeping Shine in my prayers❤️. Can’t wait to watch

Rissa& Quan u both are caring parents& Shine is so lucky to have u both, i will be praying for Shine to get better fast, God bless you all

I hope baby Shine feels better. Don't feel bad you are awesome parents.Prayers are with you baby Shine.Shine is so freaking handsome ❤always.

I’m so glad it wasn’t severe!!! I had really bad acid reflux as a baby and my mom really struggled. Praying for y’all! ❤️

It's a difficult situation but am happy how you handled it. Shine will be fine. He's a healthy baby. You two are wonderful.

I am Praying for your beautiful son. I hope he gets well soon .God has him the healer of all things.

It’s ok, thank you for sharing for what’s going on in sho e’s life. y’all make us feel like family to y’all. Y’all are new parents it’s going to be stressful days where you have to take care of shine, it’s call parent hood. Don’t be sorry y’all are great parents keep up the the great job!!!!💙💙💙💙

Doctors, dentists, the emergency room, vets, for some reason there’s always a wait. Unfortunately that’s part of it. But I feel stressed when my cats have to go into the vet, so I can’t imagine how distressing it is to see your child going through these things. Just stay strong, parenthood is one hurdle after the next I’m glad to see him smiling at the end of the video~~

My son started out with the same thing of reflux. After each feeding, I or his dad had to hold him up for 25 minutes before laying him down. This did help for a while, he also was on medication for reflux. So pray fully this helps Shine feels better and continue to pour out all his love to team Riss and team Quan. 🙏🏽🙏🏽❤️❤️

Oh no! Rissa and Quan I'm glad how mature y'all are with baby Shine My prayers are with you guys 😇🙏

Prayers and healing for Baby Shine and all other babies, 🙏🏿🙏🏿🙏🏿🙏🏿. God bless you Rissa and Quan for sharing this. 💙💙💙💙

My youngest son has Cerebral Palsy and ironically just had a major surgery on Monday, and one of the most bothersome things about hospital experiences are the wait times. I’ve experienced 2 hour wait times before and from a parent standpoint, it’s completely frustrating, makes you wanna cry and be completely emotional, but you almost feel like you can’t bc you have to be strong for your baby in those moments. From one parent to you both, I pray wholeheartedly that you don’t ever have to experience anything like that ever again. It’s ridiculously overwhelming and to be in the unknown as to what’s going on is just as nerve wrecking. So you all will be in my prayers. And even in the years to come, I pray an abundance of peace over you both and that GOOD health shall be his portion! I love y’all! 💙

I feel for you guys….. my baby is almost 3 months and in her first days she had blood work for 3 weeks everyday and I couldn’t stop crying because it’s hurts to see your child suffer, but you gotta stay strong, you guys are doing great and don’t apologize! You are great parents!

Rissa & Quan the both of you are so wonderful parents,I feel your pain for the love of Shine boy! I hope & pray that he doesn’t have to go through this kind of pain & stress again 💗💐🙏🏽🎉🍼

Awwww I’m so sorry to hear Shine is going through this. My daughter was the same way colicky, projectile vomiting and we would be up all night. Her pediatrician ended up prescribing Zantac to her and helped a lot. Not sure of you if you guys are opposed to that but I’m praying for a speedy recovery for Shine. ❤️❤️❤️ Also you guys are doing a great job it’s so much that comes with parenting and you guys are killing it !

I went through the same thing with my son. Yes it's a scary thing to go through. My pediatrician suggested putting cereal in his bottles and thankfully it worked. He still threw up sometimes but he out grew it by 1. Keeping you guys and baby shine in my prayers🙏🏾🙏🏾🙏🏾

Feel better Shine, so hard when you can’t make your child feel better. Prayers from Team Riss & Quan🙏🏾❤️🙏🏾

Y'all handled that better then parents I seen go thru it ... Shine is so adorable glad he was smiling at the end love u shine

Just because you guys have million followers , doesn't mean you can't wait at the hospital like normal people , he wasn't gonna die , all babies cry . There are children literally dying of hunger in the world ,the world doesn't revolve around you just because you guys are KZfaqrs ,you are not special . Normal people goes through that everyday. You guys really need a reality check.

Kids are so resilient. They have to go through so much and can’t communicate what they are feeling. You guys are great parents😍😍 Advocating for him will never stop💪🏾

Ugh so awful, poor lil man. I was the same way when my daughter had a surgery at 3. They gave her the anesthesia and she was fighting it hard. But the entire time they had her strapped down. It’s never easy no matter how big or little it is, it can be traumatizing. You guys did great and don’t apologize for showing what parents actually go through!!

Rissa is such a great mom he loves her to pieces....so cute when she kissed him he tried to kiss back🥰🥰

He’s so beautiful 😍 y’all are awesome parents!!! I know the frustration you guys must have felt! I have 2 girls and Dr. Appointments alone are stressful! I love you guys!! ❤️❤️

I'm happy Shine's feeling better and hope it clears up quickly.

I’m so glad Shine feels better. The worst feeling ever is to feel helpless. Quan and Rissa was really stressed. Much love for you guys. Thanks for sharing ❤️❤️❤️

I’ve never posted on your pages, but this brought about so many memories and emotions. I’m a mom so I understand your feelings, but please don’t be pissed at the staff. They’re trying so hard and doing the best they can with what they have to work with. There are people having all sorts of crises that aren’t being seen immediately…hours sometimes. I know someone that waited 5 hours to be seen. I don’t know if it has eased up, but adults can’t have anyone come in with them. Covid has turned the world as we know it completely upside down. I almost lost my son at the age of 2, so I get all of your emotions, but PLEASE see the other side of it. He’s so precious, and I pray this is the only time you have to rush him to the hospital. I don’t want to see y’all there as much as we were when my son was young. God bless!!!

Praying that lil Shine is ok. Love you guys

I know it’s so scary. Sending all the good vibes. Shoutout to the nurses and doctors at pediatric hospitals, I’m too emotional to do it. I’d be crying right along with y’all.

Shine has the best parents ever. I totally understand what y’all went through. This happened to my son as well. He couldn’t hold anything down & as y’all spoke about your baby being strapped down it made me think back to my baby boy.. (not a baby anymore tho). All those memories came back. Like your doctor said, it’s an easy fix so rest in that. Shine is tough & his parents are too. He will be just fine guys. ❤️🧡❤️

The fact that this video was so raw and showed the realness of parenthood was amazing. I know a vidoe doesn't show too much but ya'll are doing an amazing job as parents.

Awww... He is sooo adorable!! I pray he gets all better sooner. Much love ❤️

I’m so happy Shine is alright and feeling a lot better! I had a similar experience with my 2 yr old when he was 2 months old. Brought back a lot of difficult memories. But be on the lookout for the projectile vomiting worsening! My baby started the same way with the reflux and upset tummy right before turning 2 months old. We changed his milk like 4 times and nothing helped. Then at 2 and a half months he started projectile vomiting literally every time he ate. And i took him to two specialists and they always tried to convince me that throwing up was normal. Even had him on Omeprazole for a couple weeks. But when he turned 3 months old and was only getting worse i took him to the hospital and demanded an ultrasound of his stomach. The doctor was about to send us home bc he thought i was exaggerating. He did the ultrasound and turned out he had what they call Pyloric Stenosis and they admitted him immediately for surgery the next morning. The reason they were so shocked is bc Pyloric Stenosis tends to happen in younger new borns and my son had already turned 3 months. Crazy thing is I had suggested to his specialist that i thought it could be Pyloric Stenosis and she brushed it off and told me she was sure it wasn’t that. Luckily he’s been a perfectly healthy baby since his surgery. But it was the hardest thing I’ve been through as a mom. Best of wishes to your family and your baby boy Shine, God bless him!! 🥰🥰🥰

I’m so happy he’s feeling better.🥰

Watching this vedio brings tears in my eyes sending prayers to baby shine I feel for you Rissa&Quan i have my 1 month old that is having the same symptoms as shine it's like when he want's to stool it hurts n you can hear the gas that came out with it anytime he vomits its white and chunky like spoil milk it hurts to see him go through this thanks for this vedio it really helps me alot

Hello baby 🍼💞 Shine, glory be to God 🙏 that now u are feeling better, that's life.Love u so much Mam Rissa and Dad Quan

I hope he starts to get better, it's always upsetting having to go through seeing what is going on with your babies. I would always want to take my son's pain away and have it on me instead of him. It's so stressful to constantly worry about your baby and praying they don't have to go through anything. I pray your baby gets better 🙏 Shines smiles at the end was precious 💕

I’m praying for shine hopefully he feels better soon .. as a parent myself I definitely understand also my son had stomach issues at that age now he gotten better but he still has a sensitive stomach I definitely understand I’m praying for your family ❤️❤️

Did you guys see how Shine would reach for RISSA and start crying every time Quan got close to her, he know where his food was made me cry for him. He is such a sweet baby💙🌟💫🚗

I always liked you guys every video and everything I understand ur stress but I also understand the people in ER having more patients it’s not that they don’t care a 20mins wait isn’t long many have waited for hours even with appointment