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This video discusses softphones - what they are, how they work, and what are their benefits.
A soft or a software phone is an app that allows you to make and receive calls on any internet-connected device. Unlike a traditional “hard” phone, it doesn't need any special equipment like a dedicated phone or a SIM card.
The core benefits of softphones are:
► Lower costs
► Ease of use
► Future-proof solution
► Remote-friendly
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Chapters
00:00 Intro
00:35 What is a softphone?
00:57 VoIP (quickly) explained
01:57 Why switch to softphones?
02:56 Potential drawbacks of softphones
03:54 choosing a VoIP provider
Keep watching to learn more about softphones, or visit our website for more information.
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CloudTalk is a cloud-based VoIP call center software designed to empower your customer service and sales operations. It features powerful tools to automate and optimize routine tasks, leading to better customer care and higher employee efficiency.