Defamation lawsuit

If Carol hates the place so much, why does she keep coming back? And how is she not permabanned?

"Are there any men working here" "Get out 😊"

"I can't get rid of Alice - she pays my wage"... This Carol doesn't seem to understand, that Alice is the owner of the bakery!

Ok I have no idea how I got myself into a channel that does.... bakery roleplay? But this has to be the most soft spoken woman currently alive, its oddly fascinating.

I’d ban Carol from the bakery forever.

Carol's first line was insane. Her saying that pink and purple don't go together? They absolutely do! Pink and purple work *great* together.

My sister has a type of dermatitis that shows up on her hands every time the seasons change. She's actually due for her spring flare up any week now. Her fingers swell up and bubble. They itch and hurt. She spends a solid two weeks every three months with zombie hands. And there is no winning with this nonsense. Customers will refuse to be served by her if they can see her hands. They also get all huffy if she wears gloves because now she thinks they're "dirty". She's a cashier at a small local store. Poor girl can't get a break.

Where I live we are not allowed to wear nail polish in a food prep or service environment so I thought it was about the nail polish for a sec

"I'm praying for you it's hard to survive" GIRL THAT IS HILARIOUS 😂

Worked in a butcher shop through college, met some amazing people. Also met people that made you want to tell them to not reproduce.

Honestly, I'm surprised Carol didn't start yelling that she Knew It Was An Infectious Disease once she got dermatitis too. 😅

This is the calming "fuck off" to a customer I ever seen 😂

My reply would probably have been, "Good, you can put your 5 Euros towards defending the legal action I will be starting against you for loss of earnings and defamation."

If this were in the USA, you'd have an easy court case against "Carol."

You can't keep ordering from somewhere AND close it down Karen 😅

Not a bakery but something similar happened at the library I work for where a parent was upset that Storytime was a set theme with preplanned things such as time and they wanted a special Storytime on for their child at 5:30PM (We close at 6:00PM and Storytime is an hour long on each and every Thursday at 10:30AM to 11:30). They took this up with the front desk and since they weren’t getting their way they brought up how the children’s section librarian looked far too young to be working with children let alone a library, which is when said librarian had finished up cleaning after Storytime and was coming up with their check-in list (We have to keep the lists for attendance records), and while putting the paper away the parent noticed the children’s librarian has vitiligo and began using a list of slurs to call them racist for “painting their skin”. The children’s librarian is sensitive about their vitiligo due to a similar problem when they were a child (They told us this after an ex-coworker was disgusted by their vitiligo; which it’s an absolutely harmless skin condition for crying out loud!). Head librarian comes from their office and that parent is banned, but we see their “terribly hurt” post on the town’s Facebook page about how rude and inappropriate our library is and how we use child labor. Literally an hour later, after the head librarian calmed down (They were fuming mad; not because of what they said about the library but about us employees, especially our children’s librarian who works as much as the head librarian and fills in for those who call in sick). Our response was a video to talk about the library rules, to show our signs we have EVERYWHERE of our rules and both safety and cleanliness, then we had a one-on-one interview with the mayor and the head librarian (His office is in the same building as the library is one of three pieces of one building). He eventually asks for the children’s librarian and asks them questions, such as their vitiligo and asks them to introduce themselves. Our children’s librarian looks 18-ish maybe even under that, but they turn 30 this year. Parent made a public apology online and then one to our children’s librarian while they were at the town bakery, but the parent is still banned (The child can come in with a different parent or a guardian, but not THAT parent; we have a zero tolerance policy for a few things and harassing along with calling an employee racist for a condition they are born with is unacceptable). From what we heard, the bakery also banned them because our children’s librarian didn’t accept their apology and they began shouting at them and blaming them for being why their “precious baby” can’t go to the library. The baker is the children’s librarian’s aunt. Actually, most people in town know our children’s librarian more than our librarian as they were born and raised here, so they are close with the police and fire chiefs, the mayor, etcetera… Their grandfather was a close friend of all of theirs and they kinda treat the children’s librarian like a relative because of how much their grandfather did for the town in life; personally I think they are a lot like he was too because they do a lot of extra work for the town let alone the library and I wonder when that 4’10” little thing is going to burn themselves out. Library is blessed to have them honestly, and only few things upset them: if anyone gets hurt they are a tiny attack dog that will defend you no matter what, especially children, and they are sensitive about their health and conditions (They have a rough life and it’s actually surprising we never knew about their health until a very recent incident, talk about bad luck in the body with the biggest heart). Despite their issues, they push themselves hard like the rest of us, maybe too much sometimes; they have nothing to prove but they don’t want others to pity them, they even see people talking about their health or conditions as pity and it makes them take on way too much.

Alice's facial expressions and voicings are spot on. She's a baker and a fledgling actress, I think.

“What’s what with your hands!?” Ppl w/ deformities 🤝 ppl w/ skin conditions

I love how calm the entire exchange is

At an old job, there was a customer who regularly took pictures of me every time she walked in to the store and sent them to corporate for 3 years. She didn't like that I "didn't wear a hair net". My hair at the time was very short and I wore a thin elastic headband, then a fabric headband, then a hair net (the plot twist), then a head wrap because I don't like it when the hairnet is visible, and over all those layers, the obligatory hat that was part of the uniform. I literally wore 5 layers of protection 🙄 The only mildly annoying thing about it was that my boyfriend worked down the street in a similar job that also served food and she told him it was bullshit that his boss told him he had to trim his beard.

LOLOL "Thank you I'll be adding that to my dating profile under characteristics" I'm stealing this.

These are oddly calming to watch

"Most bakers get dermatitis" I wish I knew this before getting dermatitis XD

Defamation lawsuit and I would look Carol in the eye and say: “Two can play this game, BH!”

Controversial opinion, but as someone who worked in food service I do kind of feel that nail polish and dermatitis flare-ups (if scabbing, flaking or bleeding) should be covered up for hygiene. My friend has very bad dermatitis that often starts bleeding very suddenly and very profusely, and the amount of times I lose large chunks of my nailpolish... (I DON'T work in food service anymore, dw) I can completely understand not wanting to find blood or nailpolish flakes in your food :P

Love the surreal cadence throughout the skit.

You are by far the most patient person I've ever seen. I would have absolutely lost it at about 300 different points in this video.

"In what world do you think I would have _scabies_ and work in a bakery?" 😂

I know Carol is a character. But I hate Carol. 😭

Purple and pink are my favourite colours!!! And they go EXTREMELY well together!!

8:06 I thought “hairy baguette with extra *lettuce*” was a euphemism for a second 😂

Love the videos. Also, if no one has ever told you, you have a very soft and calming voice, and I love it!

You're a great actress, Carol is despicable ! Nice "feel good" funny videos you have here. Wish you the best.

I think you have a soothing, calm voice different from most others on YT.

Pink and purple are my favorite colors and I think they go amazing together and by the way a lot of times I'll see younger girls wear them together and it always makes me smile and they do

Should have mentioned that if she shuts the bakery down, Alex will be out of a job! Tho I doubt that would help.

These are so on point. Thank you for sharing.

A guy complained That a hair was wrapped around his steak. It was a long black hair. Cook A's hair is colorful. The other cooks hair is brown and no one has black hair. Guess who does tho His girlfriend dun dun duhhhhhh

I have dermatitis too..my fingers get itchy and fills with water when it is exposed to heat and spices 😢😢

Girl I would've taken that Karen to court, she's literally trying to slander your company and your livelihood!

19 year olds can actually get a few stray grey hairs.

It doesn’t matter if it’s contagious. You need to be wearing proper protection if you have a skin condition. It flakes and oozes and this is just nasty around food. Also nail polish is not ok around food especially for bakers who work with their hands so much.

Do you knead dough with your hands? Or do you wear gloves or a machine. Isn't chipping polish a contaminant and doesn't dermatitis flake, bleed, or release oils?

"No, love, we don't." 😆

Artist here. Pink and purple don’t go together?!? Gee, she better get on the phone with all the toy companies, fashion designers, bike shops, costume makers, painters, and all of the other millions of people who would vehemently disagree with that statement. 😂 Also, yeah, dermatitis sucks. I have had skin issues from constantly washing hands, myself. Luckily I have gotten it fixed by using a really good hand lotion after every wash. Unfortunately, I don’t believe bakers have the option of doing that, since the lotion could get into the food and affect the taste.

Sigmund Freud: "sometimes a baguette is only a baguette" 😅

Imagine having carol in your family, blood or by marriage. Has anyone experienced that?

Pretty sure it would constitute ground for a defamation lawsuit

"Last time I checked" with the quick check^^

Victoria sounds like a bit of an annoying person to have as a boss, cause she gives the vibes of "slacking" a bit, but also an amazing boss who stands up to her employers against idiot customers who just want bad for them and the business and that's something to appreciate.

Absolutely the best video you put out yet.. absolutely loved it.. more like this ❤️

I would've told her to frame that $5 because she is going to owe the bakery and myself a lot more money on top of the legal fines and fees for defamation of character and attempting to ruin a business she used to frequent.

Remember, offence is taken, not given.

My dermatitis: ooooohhhh handy... we can blame the long list of bakers we hail from for this! Me: we come from a long line of people ruling the realm too... so does that mean I am in charge of Oldenburg? Yes!!!!!!

This was a GREAT long-form ❤

Wait, Alice, you’re only *19* and you already own a bakery?! 😮

Here in Poland this wouldn’t go well for the worker. Dermatitis and a nail polish chipping off would be considered health hazard. Especially when not wearing gloves.

My god.. I’m never starting a bakery nor any other gastronomy business. Jebus Crust…. That was so painful to watch. I’m too close to people who own small businesses like this one not to see how real this situation may be.

Love you content ❤ Keep going

I feel so bad for her, her hands are fine.

😂 this is just so funny. Damn carol

I follow you on TikTok. I'm so glad I found your YT channel. I love your content!

i love your acting

God i love your video🥰 you are lovely xoxo

Still if you have dermatitis you should be covered. Adding that special ingredient is not great customer service. Before anyone yells I come from an Italian family and have worked in Italian restaurants. So I have seen things you don't want to know about. Your sauce will often have just a little bit of Italian in it.

if thats a real thing that jhappened you can sue her for defamation and damages to the business. Coul make you a few thousand bucks

Really love this skit, but hell.. with every minute passing I wished she would've shut down Carol some way or the other. And those customers, that believed it and came by, should've been barred, too, after she explained and they still didn't believe it. xD

See, why don't people look into things before jumping on the bandwagon about tearing down a person/business??? There are so many people with little to no morals out there who have NO PROBLEM lying about things to get their 5 minutes of fame. 😡🤬

I asked her for some pork pies, she disappeared in the back & I didn't see her anymore! Now I know what she was doing in the back, following a storyline, playing multiple characters!😉

The pains of any service industry are universal

I think that was a sweet story. Loved the pace of the story. 🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗

This is the most British complaint simulation I've ever seen.

Not the Can't Stop Speaking Syndrome. I hear there's no cure.

Victoria, the health inspector and yourself are absolute heroes! Please ban Carol for life: she is deranged!

I have dermatitis and sometimes the back of my hands itch and bleed. If I worked around food, I would wear gloves.

Carol needs to go into a little box and never leave

You have a very nice and unique natural beauty. Hope u meet a man that deserves you one day. Have a great day and keep up the good work.👍

If you want, I know a company that sells a soap that really clears up dermatitis outbreaks quite nicely… smells like eucalyptus and lemongrass

As a Carole not Carol... She's not cool enough to have the e on her name! Dermatitis is real and oh so painful!

Do employers actually keep medical files on employees?

nah, thats alawsuit lol

You should ban her. And for revenge create some new tasty baked goods that would make everyone come in daily and she wants it but as soon as she tries to come enforce the ban and make sure none of her friends or stranger tries to buy it. That will make her want it more but can't because of her haughty entitlement. 😊 And if somehow she gets one and tries to sue, tell the proof of her pudding!😂 From one baker(I don't own a shop, but am a baker) to yours I salute you!🫡😉

To be fair, I worked in the service industry in Germany, we were legally not allowed to touch food by hand when wearing nail polish that isn't clear, so the "cleanliness" of our fingernails was "visible" to the customer. Also, if we had cuts or any other issues, we would usually wear a glove on that hand. Perhaps hygiene protocols are different in your country. However, I do think that this customer's reaction was insane. I'd just ban her and refuse service.

You actually look prettier with glasses on Alice. They go well on you.

Soooo why doesn't she just wear gloves? 😂

Next post: this bakery made me go through a whole charade apologizing for something I was justified in doing, and then they wouldn't even let me give hem their business?!

People who have never worked in catering should try

Good think defamation is a crime here in Germany as well as trespassing.

In my youth (so long ago dinosaurs roamed the land) I occasionally served at tables to make ends meet. I was good at it enough to be often headhunted. One of my favourite bosses started newcomers with a lecture on how the public financed the whole business and ultimately paid our wages. But he always finished the talk with a caution that we should never forget one thing - the general public were... f**king ANIMALS!!!!

Fucj Carol. But also Alice with her hair down and wearing glasses is so pretty

Please ban Carol forever. My blood pressure is spiking like I'm doing squats in the alps.

you need to sue her 🥱

Baker : No men work here last time I checked. Me: what was the last time you checked.

It's funny that you probably have dermatitis due to proper glove wearing and extra hand washing.

Is there a real person who comes into your shop like this???

My friend's neighbour did the same to her in Germany. Little did she know my friend is a cleaning freak! 😂

People working in bakeries do not touch food with their bare hands in Germany... and I am sure the same applies to the rest of the EU. The finished product would be touched by tonges or gloved hands.

As long as you wear gloves she doesn’t have a leg to stand on

Shush is offensive??? OMG But I like it when she doesn't want to sell cupcakes for Carol.