Hi Mark, You're welcome! As mentioned good milk temps are often misunderstood by those newer to milk based espresso beverages. Marc

You will have to work overtime for awhile if you give a Jura for a gift. LOL

yes!

Hi DL, You are welcome and thanks for your comment. Marc

Here's one of our most popular coffees currently $21.29/kg: www.wholelattelove.com/products/maromas-orphea-whole-bean-espresso That comes out to $0.02129 per gram. 16 gram shot = $0.34

Hi Elena, Here's the stuff to use: www.wholelattelove.com/products/urnex-rinza-milk-frother-cleaner-32-oz Marc

Hey Michael, Yes you can use in your Anima Prestige. Marc

Hi WHH, Thanks for the question. I'm not certain which cover you are referring to. The ENA 8 in the video was the "Massive Aluminum" version of the machine as seen here: www.wholelattelove.com/products/jura-ena-8-espresso-machine-aluminum Maybe it was lighting or angles which made parts of the machine look darker than they actually are? Marc

Hi Mark, Seems you've settled on the ECM Technika V Profi? Marc

@@Wholelattelovepage Yes, soon!

Hi HT, Thanks for the question. For app control you have to Jura and their optional Smart Connect bluetooth device which interfaces with the J.O.E. app. But, no Jura machines in your budget limit. Best bang for the buck in machine with great selection of milk drinks IMO is the Gaggia Cadorna. The Cadorna Prestige in this video is a bit out of your budget. The Cadorna Milk is closer and basically the same as the Prestige but replaces the convenience of the carafe with a tube fed device for milk. Here's a video comparing the 3 Cadorna models: kzfaq.info/get/bejne/mryBh8yc3Zu9oJc.html Hope that helps! Marc

Hi m, You can reach out to our tech support team with specific inquiries. Hard to say for sure but some manufacturers use similar parts in machines like pumps etc. For expendable maintenance products like cleaners etc there should be options: www.wholelattelove.com/pages/contact-us Marc

Hi WZ, Thanks for sharing your experience and details. That does seem to make sense. I thinks it's awesome that you played with the settings and tasted. My guess is most people get a machine and never change the grind size. Making adjustments to grind and strength setting will affect flavor! Marc

Hi HN, Sorry to hear you are having problems with the Dedica. It may be a failing pump. A lot more required of the pump (higher pressures) when extracting espresso than when pushing small amounts of water (lower pressures) into the thermoblock boiler for steam. Descaling was a wise move just in case that was the issue. Assuming you have decent water quality and descaled per manufacturer recommendations over the past 2 years you can probably rule out scale build up as the problem. Marc

Thank you for guiding , then I guess it might be a failing pump😔

Hi Bruce, Timing is everything! Marc

Call then tell them they type of coffee you like and they will recommend a few coffee beans you might like I find the coffee you like very bitter but if that is you taste try will have a match. Make sure NOT to use an oily bean I purchased the Babila in January. GREAT MACHINE

just don't use any dark roast or flavored beans as they can clog up the grinder with it's oils. I use Lavazza Super Cremea, but any of the whole beans Whole Latte Love recommends are all great. Just depends on what you like

Hi Susan, I'm not very familiar with Cafe Bustelo. I understand it's a Cuban style 100% Arabica. If the beans do not have visible surface oils then you can use them in the Babila. But, Cuban style espresso is typically made with a relatively dark roasted coffee and many dark roasts do have surface oils on the beans. You might try Barrie House Arrosto Scuro. It's a dark roast with no visible surface oils with notes of dark chocolate and caramel. It's bold and smoky with deep flavor: www.wholelattelove.com/products/barrie-house-arrosto-scuro-fair-trade-organic-coffee Couple tips with your Babila: For espresso use the flow control dial to restrict the flow for deeper extraction. As mentioned in this video start with your grinder set within a few clicks of the finest grind, full strength setting and high brew temp. As you work with a coffee if too bold or getting bitter notes you can back off the grind size or strength setting to correct. Enjoy your new Babila - it's a favorite machine of mine. I used oneas the daily driver in the studio for ~1 year. Marc

Hey @david pomponio Thanks for adding your advice! Marc

Hi @Bruce Clifford, Thanks for chiming in with good advice. Super Crema is worth a try! Marc

Hi MU, I spoke with our CS manager who informs me you talked to our CS dept today about your Expobar machine. Sounds like there was a delay in receiving parts. Probably will not make you feel any better but I'm in a similar situation. My Jet Ski went to shop in August for what was to be a repair completed in a week. I still don't have it back. Shop had to order parts from Asia and they were delayed due to virus. I call weekly for updates but they cannot give an ETA as they are swamped with other repairs waiting on delayed parts as well. Please fix my machine is about what I tell them every time I call. They say they are doing their best. I understand your frustration.

Hi NAK, Thanks for the comment. Really has the best bang for the buck in super-auto machines! Marc

Hi LAR, Here are some recommendations in ascending price Gaggia Brera. It's a simple compact workhorse: www.wholelattelove.com/products/gaggia-brera-espresso-machine-in-silver Gaggia Anima Prestige has a detachable milk carafe for easy milk drinks: www.wholelattelove.com/collections/super-automatic-espresso-machines/products/gaggia-anima-prestige-super-automatic-espresso-machine Gaggia Cadorna Prestige has color screen, carafe, very customizable drink options and more. It's a best value with more features for the price: www.wholelattelove.com/collections/super-automatic-espresso-machines/products/gaggia-cadorna-prestige Bothe the Anima and Cadorna machines have lower priced models without the carafe. Hope that helps, Marc

@@Wholelattelovepage do you think the gaggia machines are better than the Delonghi machines?

Hi Donald, Than ks for the comment. These machines appreciate naturally soft water! Marc

Agreed w/u actually this guy has to go his time is over they ve to ve a new face

@@ghosttoo7467 He's the owner. I doubt he is going anywhere soon. I think new young blood is a good suggestion.

@@ghosttoo7467 . Mark knows a lot about these machines. This company sells more machines than any so I'm sure they're doing just fine. Why do you have a problem with him being in these videos?

Great video Marc

@@squarehammer4619 I guess you must be the accountant for this company since you know so much about how many machines they sell. I don't think he knows how to be completely unbiased.