Thanks to Kamikoto for sponsoring this video! Get an additional $50 off on any purchase with code WINGINIT during their Black Friday sale. Go to kamikoto.com/winginit and help support the channel! I flew Delta's brand new A330-900neo back from Salt Lake City to Paris in their much-hyped Delta One Suites. I was...not exactly blown away. Delta over-performs in some key areas which you should definitely pay attention to if they're attractive to you. But...here's why, if I'm looking at taking business class across the Atlantic, I'll be spending my money with another airline in future! Follow me on Twitter: @paul_winginit ¦ twitter.com/paul_winginit Follow me on Instagram: paul_winginit ¦ instagram.com/paul_winginit Merch store: wingin-it.teemill.com/collection/all-products/

I laughed out loud when you said the Delta one cabin looked like a call centre you once worked at.

Paul is a class man. He is honestly one of the only airliner reviewer I like. He is honest and friendly. Watching his videos is almost like you are with him in a way. He explains the things so well and from his personal viewpoint. He is living the dream. What a legend.

Living the dream Paul, love your content, feel like I'm on the journey with you!

Fair, accurate, and with Paul's cordial and inviting style. Great work as usual : )

Love Jeb and your videos, always excited to see new ones pop up on my feed. :)

The outside terrace reminds me of the swiss air lounge in Zurich. It's absolutely gorgeous and you can not only spot flights and the runway but also a few regional train and train tracks at the backdrop of some gorgeous mountains. I spent the whole morning there waiting for my connection to Toronto

I’ve only been to SLC once in like 2010 and all I remember was the beautiful mountains right next to the airport!!

Another great video. Thank you Paul.

Another great honest review, looking forward to the next one m8t,. Big hi from bonnie Scotland

Great review Paul. Love your work.

I am always impressed how you get a transcon J flight so cheap. You will have to do a behind the scenes video how you search and plan these trips. I had a feeling you avoid LHR due to the taxes for flying J.

Thanks for another great and thorough review Paul - certainly will give that a miss!

Excellent review Paul!

Paul this is why I have been watching you from your early days,your honesty and friendly manner are wonderful to see. Looking forward to the Air France review

Thank you for the video. Love it when you tap the aircraft on entry, al la Denis!! 😃👍👍👍

I flew through this airport over the summer and yes, as you said there is a lot of walking involved with it. The 7 min walk is definitely longer as, I had a connection from A gates to B2 and the whole walk was like 20 or so minutes. Other than that, it is a very nice upgrade from the previous terminal.

My first time flying into the new Salt Lake airport we were at the farthest B-gate and it seemed to take forever to get to the baggage claim. Of course, it didn't matter as American took almost an hour to unload our luggage off a CRJ700. Do love the new airport overall, a major improvement over the old one which I have flown in and out of many times.

Thank you Paul!🌞

Love your balanced approach to reviewing. Always look forward to the next video. Safe travels.

Far better than the 5 hour United flight I was on last week that had no IFE screens even in first class!!!

Great video Paul

Thanks for the *accurate* review of Delta. Most reviews are normally puff pieces by people who make their preference known and gloss over failures they’d rip other airlines for. Good to see you sticking to what made you a popular reviewer to being with, honesty!

SLC's new airport is quite nice. The biggest complaint around is the one you brought up, the walking distance. My poor mother was at the far end of concourse B and had to huff about 20 mins to get outta there when she visited. So I suspect it can be rough for the elderly and disabled.

I appreciate the honest review and hope you have a better flight experience next time. Keep up the great work as always. Cheers.

I've been in the travel industry for almost 4 decades- I love your honest review. I'm going back to London this spring and decided I cannot take another long haul flight in coach and wanted some insight. Thank you, for sharing yours as I'm not convinced the $7000 on Delta would be justified.

You are 100% right about the 'gate to gate' entertainment. It seems it depends on the flight. I've had it many times but others I did not. Not sure why they sometimes turn it on and sometimes don't. It doesn't make any sense. Just have it ready to go!

My local supermarket here in NZ just got Biscoff so now I can pretend I'm flying Delta lol

I rarely ever see a reviewer/influencer give an honest view of a flight including all the bad things. Keep it up! I want to know all the crappy parts of a flight.

No excuse for dirty aircraft. EVER! Great video again! 🎉

Absolute quality review Paul, just in the middle of a SEA-TPA Delta roundtrip the Sky Club saved us too. The Call Centre quote really made me laugh, and the loud galley conversation I’ve experienced too.

Thanks! I haven't been to our new airport yet. But I've had plenty of Delta experience. They've never been known for their food. Just cheaper,more available flights. We really need to step up the comfort zone on our planes here in the US. Years ago we were ALL about comfort, food and glamor. I miss that.

Really great, balanced video once again - really enjoy your travel videos!

Generally with Delta you do get gate to gate entertainment. Seems odd that on this aircraft you ran into an issue. American carriers still do struggle with delivering a quality business class product internationally. Again, an excellent review!

At least you got the Neo with Suites, Paul. I took this exact route last month and 48 hours prior my aircraft was given to a Boston flight and we got the A333… was a fine flight, but it’s a damn shame Delta is the USA’s “quality” airline. Thanks for the video!

Keep up the good work

Can't wait for this is what I go to you to do a TA on United. I did that in October EWR to FCO. The food was so bad, I tried but could not deal with it. Not just dinner but the pre-arrival breakfast was sad. I think it's time to start flying a foreign carrier.

Last September I pre-ordered a fish dinner on my Delta One flight from Frankfurt to New York. Fish was not on the menu when I boarded that flight but Delta honored my request and had a fish dinner brought onboard especially for me. That was a nice gesture, but too bad the fish was dry and tasteless..but I didn't complain nor did I eat it all. You can only reheat that stuff so many times before it's too tough to serve.

Nice choice on the phone upgrade. The phone video footage is much improved.

I flew Delta One from Atlanta to Kahului, Maui last year and it was awesome. Crew helpful, food was good, and it was really comfortable.

I just flew Delta’s business class from JFK to Amsterdam on their A330-300. My screen was broken, and my partner had some hairs on his pillow that weren’t his! However, the food was actually pretty good! I had the branzino, and it was cooked to my liking. The crew were awesome. They offered me free miles for my broken screen, which I appreciated.

I flew Delta One last month between ATL-MXP on the 767-400. The new seat looks nice, but it was quite dirty. The food wasn't very good either. For dessert I went with the sundae which was frozen solid and I had to wait about 45 minutes for it to thaw out. The breakfast portion was pretty good.

I flew JFK to Edinburgh and back on Delta One at Christmas. I had wonderful cabin crews. The food was good.I had the fish on the way over and breakfast was bread pudding french toast. On the way back, braised beef short ribs and then an English afternoon tea. The afternoon tea was only okay,but still better than most airplane food. I have never been able to sleep on long haul flights. These were exceptions. I slept well and arrived at both places well rested, not sore and stressed like other flights.

Disappointing and not my idea of business class. Thank you Paul for your honest review😀💚

Sad result there. Thanks for the video Mate

You are correct about the ‘turbulence’, good excuse to keep everyone seated. Happens every single flight without fail.

Great review Paul, sorry you were underwhelmed by their product, but I can see and understand why you were.

I really like Delta, they really go out of their way for service, my wife must use a wheelchair and they are always there with it, one time we had to transfer all the way across MSP to catch the next flight, they put us all on a motor cart and drove us there, fast! But we do not see the need for anything better than just Economy Class, it's good enough.

Ah, I was looking at taking Delta One from New York to Venice next summer. Not a deal breaker for me, but I’m surprised to see the seat untidy like that on a brand new aircraft, and I think the space could have been utilized better. Maybe I’ll explore BA Club World and TAP Air Portugal executive class as well. Great review and very helpful as always!

Paul this was shocking mate but as usual greatly presented ❤

Superb quality❤

I’m glad you enjoyed your time at my home airport of SLC. In regards to the long walk to concourse B, that is a frustration shared by many. However, once concourse B is expanded, they plan to make another tunnel to it right after security. They also plan to have a people mover take you across in the same tunnel. Hopefully that makes it easier to get to! Thanks for the review, sad to see that Delta dropped the ball.

Good review honest too

Excellent video Paul! The new SLC Airport seems amazing even though I’ve never visited the old SLC Airport before the new one definitely looks like it’s headed the right direction in terms of new US Airports and yes, Jeb’s video at SLC is definitely worth the watch as it was fabulous! I wish Delta would give my home airport of Detroit (DTW) would get a MASSIVE overhaul at least the older Delta Airlines terminal as the other newer terminal at DTW puts the old DL terminal to shame and it’s a real disappointment. Also no transit train at SLC seems like a bit of a shortfall! 😂🎉 I can’t wait to visit when SLC is completely finished but the Delta Sky Clubs in SLC also look STUNNING and WAY BETTER than the older Sky Clubs like at DTW from what I’ve seen. Finally the seat on the Delta A330-900neo looks pretty fabulous in Delta One for sure but I still don’t think the suite needs a door and hopefully DL improved their food offerings very soon as I’ve usually heard Delta food is pretty good especially in Delta One so this was SHOCKING 😮 to me! Also I cannot wait to fly the Delta Long Haul International Business Class Delta One very soon! Finally at 5:36 I get “equipment envy” quite often and I didn’t realize it was a real thing and at 5:59 the Delta A330-900neo also flies out of their Detroit hub sometimes headed to places like DTW-CDG 🇫🇷 😊 Cheers 🥂 Mate! Great job especially the jazzy music at 9:26 onwards 🎵 on that A330-900neo you chose for so very well! 😂🎉 Finally no gate to gate entertainment on Delta is a big disappointment at least in my opinion as lots of airlines like you mentioned have this, even the regional airlines fleet with United Express on their Embraer 175 fleet has gate to gate entertainment so that’s a HUGE LETDOWN! 😢

I flew Delta Airlines from Minneapolis to Incheon, and they gave out those slippers in economy class. They're so good that I've been traveling with them ever since.

Enjoyed your commentary/criticism.

I hope delta contacts you after this review. Your points were spot on.

Another fantastic review - such a shame that the cabin was dirty and the food was poor - should be easy for delta to remedy but they probably won’t! And will your mum get those knives or are you keeping them? 😜

That’s beautiful video. Enjoy your Delta one on delta airlines are flying in in a couple weeks from Nashville to San Francisco on Delta Delta comfort

That's fine, one more seat for me

We’ve flown Delta to Europe twice this past summer. Our experience was very different from this. Spotlessly clean seat area, gate-to-gate entertainment available, and ok food. Airline food is never particularly good, sometimes hideous…United, American, Air Canada. Service was very good, what I would expect for Delta One. We also flew premium economy a couple of times, which was surprisingly roomy and comfortable. We fly Delta as our number one choice and try to avoid United at all costs.

Hi Paul, very interesting Vlog, I’m not a regular business traveller but have just done London to Kaohsiung via Hong Kong with Cathy Pacific, 777 out and A350 back with A330 on HK/Kaohsiung I thought the layouts were very good and service was excellent, I guess you have flown them and interested how you think they compare.

Tried both comfort plus and premium select, the difference was so minimal besides seat room, I wondered what I am even paying for. Delta used to be a top product, now it seems like everything has suffered due to 19 and lack of staff. I'll be selecting someone else for the future. Food was horrid either leg and there was a delay for no reason getting there causing a big gap in my day

Very good, and HONEST review by Paul once again... Its the type of review a non-frequent traveller can actually depend on... Very much unlike some of the other BIG reviewers who ever more frequently give "subjective" reviews that are totally worthless... Keep up the great work Paul..!!

Only time I haven't experienced equipment envy was flying the Emirates A380 out of Gatwick. Made all the more hilarious by the only A380 gate being at the North Terminal. You get all the Easyjet A320s milling around and then a monster A380 rocks up dwarfing everything else

The short rib is class. Ordered the wrong thing

Thank you for sharing..

What a brilliant price but unusual route. Any tips on how to find cheap business class tickets to the USA like this?

this video is very very good , and you should try out delta one again

Thanks for such a great video! How did you find such a great deal on business class???

Did you fly this last Wednesday/Thursday? Think you flew over me out walking the dog! 😂 Saw it on plane finder. I’m in N Ireland and this flight past overhead at 6am ish.

I fly Delta domestically 6-9x annually and have had very good experiences with crew and services. I’m taking my first ever business class flight with Delta One flight later this month to LHR, but it’s operated by Virgin. Hopefully things will be fine. Great video, as always.

Find that doors are really only useful during sleeping as it limits the light in the seat, other than that it makes no difference whilst in the seated position

Recently did ATL-AMS on DL A350 in Premium Select. We were very comfortable (20A-20B), fantastic IFE, really good pillow and blanket, outstanding crew, but the meals STANK! Geez... I'd been happier with a peanut butter and jelly sandwich and an apple. The snacks were crappy too. Enjoyed your video but hated you had a lousy time. Beautiful mountains in SLC.

That mushroom soup looked... inedible, to be kind. And the Business cabin really looks like a call center from above.

Paul the issue here with the cleaning is a common problem on all airlines again not just delta What no wifi ? Was the plane supposed to go to Qantas ? Over the last year Delta’s prices have skyrocketed while everything else has gone downhill Informative vlog as always Paul

The cheese cake looked good. Wow 1,300 Euros roundtrip. A fantastic deal.

Great vlog as always! The last time I flew DL was almost 30 yrs ago. I thought they stunk then… It looks to me they still do… I know Jeb is a huge DL fan. How was the wines? You always say something about the winelist and Champagnes. I am shocked to see that this brand new aircraft is starting to look old already. Mamma Mia. A common fact from Jeb, Noel, Sam and yourself. AF is a winner on C class service. How bad is it when you are woken up by the AHs talking/fighting in galley. My oh my. The chicken looked like some White cheese. I am not giving DL my money any time soon. How are AC on the Atlantic run? Keep up the good work. Be safe! You are no chicken…

I heard if you agree to make 100 telemarketing calls during the flight, then you get better food on Delta. Just a rumor though. Great video.

Turbulence out of SLC is normal - you are starting amongst mountains and climbing out to the east you go over higher mountains still - try the SLC- Denver route to find out what that's like! Add to that, the airspace east of Denver often gets pretty bumpy, too - perhaps due to the high plateau?

Our Delta flight from JFK to San Antonio was delayed 13+hours, Leaving after midnight, we were exhausted having flown from Europe. Sitting in business/ first we were unable to sleep as the attendants just feet from us were loud and laughing the whole flight. We arrived at our destination at 3:30 am exhausted.

The European Carriers like KLM, their 1st class service is spot on.

11:42 Background music going full late-night Cinemax here.

Really enjoy all these Paul, keep it up, best wishes for Xmas and new year.

My mom loved her delta one experience then she tried KLM and thought that was a step above

I flew D1 in the A350 from Incheon Korea to Atlanta in August. The suite layout was different and seemed more roomy than the A330. The food was varied with both western and Asian options and very good. Maybe better caterers at ICN? The cabin crew and service were great. I agree on the white colors on the interiors. They show wear very poorly. I would do it again but only if the price were right.

brutal review

I work for delta and clean these seats, we never have enough time or the tools to clean this properly

We recently flew Mint on Jetblue, Boston to London, close to the front so of course we heard the galley noise. Constant talking and clanging of whatever they were straightening up. Not being a 'talker' myself I wondered what could someone be talking about so long and what the heck were they organizing in that galley! Lesson learned, next time we'll choose a few seats back.

Thanks for posting this review! I live near an airport where Delta is the main international carrier. Prior to Covid, I used to fly them in Delta One quite frequently to Asia where Business class was only $2300-$3200 roundtrip! Nowadays it is about 8k+++. For that service and with those amenities that you mention, this should be a crime to charge that amount! Prior to your video, I have been contemplating on flying Premium Select instead for my first Asian trip in years because of how much prices have gone up. But with Delta One being that shabby, how much more has PS declined post-Covid? Lastly, I do not agree that the partial door is a gimmick. It is not a complete visual barrier, I agree but it is at least a physical barrier. It prevents aisle traffic from invading your space when you are sleeping, and on occasion may also prevent the occasional glare from the TV from across the aisle.

they automatically fixed my flight and kept me in business when I was late to arrive. I dont think any other airline would do that so I now go out of my way to fly them as long as their business class is not way more expensive as I am no baller. I also have not much of a choice as the main hubs I need are owned by Delta

Agree 100% as I returned yesterday on DL 31 LHR-ATL and the food was probably the worst I’ve had on 25+ years - did same route in November 2019 (pre Covid) and it was good - yesterday was so bad I asked the cabin purser if an error had been made and if catering loaded was an error and really destined for a budget carrier and said said no that was the correct food - going forward I’ll stay on Air France as I agree their dining and in flight service far superior to DL

That dodgy music from 1:00 onwards reminds me of the music in documentaries we used to watch on a massive CRT tv in the 1990s at primary school.

We flew Delta One last Thanksgiving to Paris from JFK and it was, eh. The dividers between seats had signs on them that they were broken, and food wise it was mediocre. On the other side the lounge at JFK was pretty awesome and the flight crew was amazing.

I've always had good experience with delta

I'm used to flying AF Business and I LOVED delta one on SLC-CDG as compared to AF. That being said, I'm curious how the refreshed business on AF will perform.

I fly through SLC on Christmas Eve and I've never been through it so was happy to see what its like. Sounds like my walk is about to be pure miserable, I arrive on an E175 which sound like they use bus gates in B, and I probably depart out of A. With 1 hour 15 minutes. I will probably be dead by the time i reach the other gate since im out of shape and the highest altitude ive experienced that isnt on a plane is Calgarys 3600 feet. Sounds like ill have an experience..

We recently (one month ago) did a DAL trip to Hawaii...ATL to HNL and return. The food served was truly inedible. OK, we were in economy, but I've never ever experienced such awful food on any airline before. 3 years prior (pre-pandemic) we flew from Hartford to Dublin on Aer Lingus, and the food on that trip was 10x better. Delta needs to change their food supplier quickly.

I learned long ago not to expect great things from Delta. This is no exception... 😞

I noted that the crew member on boarding defo clocked that you had a camera.