Check out Rocket Money for free: RocketMoney.com/MogulMail #rocketmoney #personalfinance

Having rocket money as a sponser while complaining about streamers losing money from people who won't voluntarily resub is wild.

Why is no one talking about this? Cause its a non issue, a mistake was made and Twitch has come out offering to pay to compensate for the loss, plus have reached out to those affected both streamers and viewers so people are aware they need to resubscribe if they want. Also your sponsor is all about finding and removing these kinds of payments.

See i think if you'd unsubscribe to a service and not realise you're unsubscribed, it's a good thing that they're no longer paying for that service, it sucks for a super minority of people who care about streaks but not about watching the actual content, and if someone purely cares about giving money to people online they could donate or subscribe to a higher tier, but for most people its good that they are no longer paying for something they dont use, that's something YOUR OWN SPONSOR advocates for

Yea legally if a company messes up your billing they are not allowed to reapply the payment without consent

Kind of a funny story to run with this sponsor, the only risk of the subs not returning is if they were just run off blind inertia which this sponsor is specifically supposed to stop.

Super hard disagree on the stance that Twitch should pay out streamers for the whole year. I'm all for big companies taking Ls whenever possible, but at this point if people don't resub (because they don't notice, I assume), then it's because they're not watching. And if they're not watching, then why the heck would streamers still dare to ask for the subs regardless? I thought shame was still a thing.

I think your opinion on this is alot different as a streamer than a consumer. Naturally, when people forget about a service but still pay for it, its really good for the business, but not so good for the consumer. So when the business messes up like this. It benefits some of the fans. Its really good, and theyre doing what they can, they dont have to pay 1 month bonus. It feels alot like "im losing out on money because people arent resubbing to my service. Pay me more" which if any company acted like this would be met with "why do you have so much corporate greed" Edit: just read some of the other comments, very happy seeing people actually hold him accountable here, not just mindless sheep

I generally agree with you but idk this time. Seems to me the only thing that happened was some people stopped having auto-renewal subs cuz of a glitch, and if they're still watching the streamer they'll probably resubscribe. If they stopped watching and forgot about it well it's not like the streamer is owed the five dollars anyway.

This is a wild take, specially with that sponsor. I'd say it would be a net positive to the world if subscriptions were cancelled every 3-6 months or so to at least make these people realize they are paying monthly for something.

I know this is literally everyone's take in the comments lmao, but Lud's take on this surprised me. He legit quotes Mang0 at 3:41 saying that this is people's chance to "get out." If people aren't sufficiently engaged with Rich Streamer's content to realize that they're unsubbed, they should spend the $5 on something other than making Rich Streamer even richer

Nobody talking about this because this is not an issue. The only victims are the steamers who are: 1. Not poor 2. Will get their subs back immediately anyway if they are worth watching

It's NOT a SCAM. Twitch is not profiting from any of this, they are losing money. What a weird take..

bit odd to have a sponser talking about getting rid of your dead subscriptions, and then talking about all of the money lost from not charging dead subscribers anymore. If someone gets unsubscribed and doesn't notice for the year, or multiple years you mentioned, chances are they don't really care about being subscribed anyway

Listen I.. I'm normally a Ludbud yes-woman but.. this take is cold and also incredibly funny with the sponsorship. Twitch may have saved the everyday layman who works a 9 to 5 from losing money every month on a dead sub without having to pay for a Rockey Money service to do it for them. Active subs will re-sub, and there wasn't much more Twitch really could do. They shouldn't give money to make up for streamers taking advantage of everyday people who don't realize they're sinking money into someone they don't actively watch anymore. It comes off as streamer with big money defending streamer with big money while making money off consumers struggling during an economic low.

If they are an active viewer they'd soon realise they aren't subbed when they get blasted with adverts and don't get pixels in their message when they type xqcL

streaming truly is the hardest job, now they cant even siphon money from people who forgot about a monthly sub

what was the purpose of having a sponsor that contradicts the point you are attempting to drive the entire video…

That twitter X logo on his browser made me think he was on like 10 xvideo tabs

Doesnt sound like that big of a deal not even gonna lie

Twitch handled this perfectly to be honest. It feels greedy to prey on people who forgot to unsub. Most of the people who won't notice the unsub in a whole month, probably didn't want to be subbed. There will be some people that won't notice in that month? yeah, but i don't feel bad for them considering thousands will stop getting charged 5USD for something they don't care anymore. People who care will sooner or later resub, and possibly even donate the equivalent to "balance" out the months lost.

I am confused, Xsolla fucked up but this is somehow Twitch's fault? If people were unsubbed due to a glitch I dont think it would be legal for twitch to just resub everyone and continue to take payments when they cannot 100% gurarantee the glitch was the cause, there is a small chance people may have just cancelled their subs around the same time. Now even though this was an Xsolla fuck up I think twitch giving streamers 1 months payout for any sub lost during this time is a fair compromise, it gives a full month to hopefully let people know they may need to resub. If they are a long time viewer/subscriber they will most likely catch on, just put out reminders during streams. If they no longer watch then its probably not a bad thing for the viewer who may have forgotton they are still subbed and continued to pay despite not watching anymore, how many of these longtime subscribers are only 'longtime' due to forgotton subscriptions? Hopefully streamers manage to get the word out and regain the majority of the lost subs though!! Just my 2 cents on the matter, I will go back to the shadows now. TLDR: Twitch didnt fuck up Xsolla did. IMO Twitch is doing the best they can, even going as far as just giving streamers money. Most loyal subs will resubscribe quickly.

This is a good thing, a bunch of people probably forgot they were subbed and were wasting money.

How is this a scam? It’s a balls up for sure but what exactly do you expect Twitch to do about it? You actually pointed out that they can’t unilateral restart a subscription. That would probably be credit card fraud against the subscriber. Edit: and how can you lack the self awareness to run this sponsor and not realise in this context streamers are the subscription people have forgotten they have?

No one's talking about it because charging for dead subscriptions is already heavily discouraged in Europe and the rest of the world. Microsoft will automatically cancel Game Pass subs if it's not being used as well. Twitch is following the same rules (shockingly) that other companies are to avoid lawsuits for customers being charged over services they don't use. This video was poorly researched and no one's talking about because it's something government consumer agencies recommend.

cant wait to watch the penguinz0 video on why this mogul mail was such a miss

No one is talking about it because these aren’t real problems. People are barely making ends meet. We don’t care about streamers missing out on their weird parasocial cope bucks for a month.

If someone is paying for a sub that he/she does not know about, and you feel bad for yourself for loosing that money... then maybe you should reconsider your career choice.

Also why would this be twitch scamming streamers?? Like Twitch is also losing a lot of money because of this, way more than any individual streamer.

If I'm being honest I'd say Twitch is handling this way better than I would have expected. Maybe a whisper or other form of twitch-native communication to alert affected users of the cancelled sub? But as someone who isn't a fan of auto-renewal payment models in the first place, I have a hard time seeing this as being such a terrible thing.

Thanks, Mr. Mogul Mail! I used rocket money and they told me that I was subbed to a bunch of twitch channels, cancelled immediately. You've saved me a lot of money, boss!

oh no my millionare streamer makes 10 grand less this month, im sooooo sad

video about openly admitting to streamers being dependent on a large number of people forgetting about their subs. I think twitch did sufficient work to make it right. streamers need to get over abusing the fact that people forget about their subscriptions

Calling this a scam is a yikes.

One of the rare takes I disagree with, they are also already losing money from the lost subs, as you said it added up to millions in lost revenue for them. This sucks for the streamers but it’s not like twitch isn’t also a victim here. Now for an actual proactive solution that isn’t just giving them a new multi-million dollar bill, they should just reduce the cost of subs for affected streamers for a few months (within reason), take a reduced cut themselves, and give the streamers their full cut.

Reading these comments is crazy! Lud usually doesn't have bad takes but this one definitely is. It's very can't think of the exact word but "richest" of him. This glitch was a blessing to the people who didn't know they were being charged for something they didn't use. People can't put food and a roof over there heads and you're complaining about this? Can't wait for the sorry I'm out of touch apologize. Make sure you have your ukulele 😂

hot take: this is a good thing. if someone isn't watching a streamer enough to notice in a whole month that their sub has lapsed, that's money that should probably stay in their wallet. they even got an email. sorry you can't pickpocket those non-viewers anymore, "legacy streamers" edit: i'm reading the comments and this might not be such a hot take after all, which is comforting :)

Anyone else sick of hearing about "creators" crying about money. If Twitch or streaming is the only thing you can do to put food on the table and a roof over your head........Well sorry about your luck chief. Streaming is a luxury job done on a voluntary base. Every streamer will say Twitch makes no money but every time Twitch does anything its raise the pitch forks. Just seems like streamers think they are working at Children's Hospital's doing god's work.

i mean, wouldn’t the unsubscribed person see that they are unsubscribed when they tune in to watch their streamer? or am i missing something

Slightly tone deaf ad, slightly based ad. Hmmmm

I'm not sure this is as big an issue as you present. While it is unprecedented for Twitch to unsub people for seemingly no reason, there is a lot more at play. What if many of those who were unsubbed did not know they were still subscribed on an auto-renew? Surely any viewer that is part of the long term subscriber base would recognize this. Even myself, as a long time viewer of many channels have noticed within days when things have changed. I cannot imagine those being impacted are regular viewers. IMO, they are likely people who simply do not check their monthly subscriptions.

so streamers are mad a glitch stopped thousands of peoples subscription that they didn’t know they had?? those who watch the streamers and know about their subscriptions will just resub

8:01 length is wild

What you’re saying makes sense and if streaming was my business I’d no doubt feel exactly the same… but it’s a very anti-consumer stance really and I doubt there’s much audience for that opinion outside other streamers.

I mean, like yeah they should be able to notify the people that got unsubbed to let them know what happened, it would be best if a pop up appeared next time they went into twitch telling them exactly what happened, but I don't really see how this is a scam? Like you said, they can't auto resubscribe people, even ignoring how that would be an EXTREMELY shady, predatory thing to do, it could open them up to a lawsuit. And let's be honest here, saying that streamers may lose money going forward is extremely disingenuous. If Twitch's plan goes correctly, people that want to resub will resub, and people that forgot they were subbed for a long time will now no longer be victims of a system that is kinda predatory to begin with. Hell, the sponsor of THIS VIDEO is built on stopping people draining their bank accounts through poor management of subscriptions. If this is truly going to be a long term problem you have to consider whether the majority of these people are long term subs that are financially sound and aware of how much they're spending, or they're people who have no idea, or would be better off not paying for this. I'm not sure what the breakdown is there, but no one else can know for sure either. So all in all this seems like the perfect response from Twitch.

If they didn't know they have been unsubsbcribed it meant that person is not actively using that subscribtion, they are being saved money, but of course there are those parasocial people that think the record for being the longest subscribed will get them a friendship or get noticed in some way by the streamer, now they know the streamers don't even know or care who they are at all, it's all about the lost money😂

I feel like not knowing you have multiple subscriptions to the same streaming service is only a rich person problem...

But why is no one talking abt how short Ludwig is

Twitch: we’re giving streamers money for the lost subs and allowing viewers to easily keep their streaks and perks if they choose to resub. Lud: how dare you?

This sounds like what the sponsor would do for us. I don’t see how this a “scam” twitch paying for a month I think is fairly justified. Yes it’s a glitch and yes they should maybe take a bit more responsibility for this issue, but if you forgot you were subbed to someone this may have just saved you. Just like how the sponsor saved you from the double subscription. Subscription models prey off those who forget about their commitment to pay. And this was just a happy glitch that may have saved those who were preyed upon.

If people just used rocket money then they’d know about their cancelled twitch subscriptions

8:01 run time with a sponser is wild

This might be your biggest blunder

bro the pop up for unpaid intern makes me feel really off lmao this aint 2010 cable tv

"sometimes twitch will unsubscribe you so scroll down and make sure you’re subscribed"

i think the comment section found out why no one is talking about this, this has got to be the worst take on this channel.

Terrible take, good bait Ludwig

isn’t it more of a scam for subs to automatically renew in the first place? having an option makes sense but the amount people who won’t resub after this seems like it’s nearly the same as the amount of people who didn’t want to be subscribed but forgot. something the sponsor might have an interest in

This is basically like if you get a gym membership and it gets canceled for whatever reason. If you go to the gym often you'll notice and get a membership again. If you don't then good for you you're about to save a shit ton of money.

Dang lud kind of getting roasted in these comments lol

Won't someone think about the streamers 😢

Lud this might be your worst take 🫡

I don't think it's a scam. Honestly Lud, streaming is an unstable job. The industry isn't standardized (or competitive enough by platform) and I don't believe you are salaried like a normal employee. Shit happens, everyone affected chose this job structure

Glad to see everyone is telling him how much of a hard flop of a stance he took

I kinda feel like Twitch is doing a decent job of fixing this? I don't agree with a lot of what twitch does but, they really could have just not given everyone that missing revenue. And I don't see what else they could have done. I think if you have a sub that you won't notice it's missing... maybe you shouldn't be subbed? I'm not a streamer though so idk

Lmao, Lud that's a bit of an L take. Twitch doesn't even have to pay anything, 1 month of free money is more than enough. Informing the users of the error is plenty, mistakes happen. If the user was informed of this and did not resubscribe, than it was a good time and reason to leave.

The situation sucks but I don’t see how twitch can do anything else. Like previously mentioned they can’t re-subscribe people so the only way to cover damages is through press. I guess a better solution would to put a notification on the twitch website itself but I have no clue. Hope streamers can bounce back from this.

Wow, a rare Mogul Mail L, Ludwig would never

Dude, I know I'll be dismissed as a small no-name, but it's seriously greedy to demand so much money to make up for subs who aren't watching you, won't notice, and thus aren't using that sub anyways. You're flat out saying "I want to keep getting paid for all the people who forgot to unsub because that's still out of their pocket and into mine."

1st world problems

I have to disagree with Ludwig on this one. The only people affected by this will be people that subscribed a long time ago and never use their subscription. If they use it, they'll obviously notice they are unsubscribed and will resubscribe. So you are upset your friends aren't able to take advantage of people forgetting they are subscribed any more? That makes your sponsorship incredibly hypocritical...

Really ironic that Rockey Money is a sponsor for this video.

People aren’t happy with this video😅

If someone never figured out they got unsubbed from a streamer then they probably didn’t want to pay for the sub in the first place. I think one to two months is more than enough time for an active viewer to realize they’ve been unsubbed. If they aren’t an active viewer then it’s just leeching off their income for something they didn’t even use and it deserves to be canceled.

Wait how is it a full year was lost in revenue?

Ludwig might be the only multimillonaire defending a multimillionaire streamer from a multibillionaire company

Honestly if you forgot you were subbed to someone and $5 has been bleeding out of your account for months / years, this was a blessing in disguise. I can't believe so many streamers are upset that subs didn't auto renew because now some people will have to make the decision on whether to sub to someone they either hardly watch anymore or don't watch at all.

Lud kind of a bad take this time. Twitch is paying out the money that is owed. Yes people will not regain all of the lost subs, but you have to understand technological errors occur all the time - to even the biggest of tech companies. It is not within their power (for good reason reason) to re-instate a payment subscription without authorization from the purchaser. So in my opinion they handled this best way they could, and in the long run the people who your sponsor advocates for are benefitting for the good. Twitch streamers are not entitled to their viewers money at all unless they gave them something actually worth 5 dollars the free viewers don’t get, it’s just tip culture online. TLDR: Bad take, twitch just had a really really shitty situation from likely a single error out of their control, and did their best to handle it.

The audacity of Coney to gaslight with "it's fine I just won't eat this month or live in a house" LMAO just get a job. Living off of forgotten resubs as a streamer is such an embarrassment.

In the end this also hurts Twitch... which is probably the worst part about it since Twitch is not making enough money as it is....

If people forget they're subbed they shouldn't even be still subbed bruh

If a sub doesn't notice that his subscription got cancelled, he probably wasn't watching the streamer and possibly even forgot about it and would have unsubbed if he remembered. I don't think it's good to profit off of people who just never thought to cancel their subscriptions, and the people who do still watch the stream can just resubscribe. It's a moral grey area at best, anticonsumer and predatory at worst.

I kinda confused about the problem here? Assuming that its only effected the month of revenue then they should pay that back obviously as they are doing. Its 100% illegal for Twitch to automatically resub people. I dont believe that they would even have the ability to do that (from what I know about credit card encryption) If people dont resub, thats lost revenue, but I mean, if the viewer doesnt even notice, thats kinda not really a moral crisis. It sucks for some streamers but wtf is the remedy here? (Also remember that this is costing Twitch revenue too, this isnt some hoodwink)

i know small streamers have it rough but there's nothing wrong with (accidentally) getting rid of people who probably wouldn't extend that sub anyway

They could just resubscribe though? This is not a scam? Also that sponsor is very strange for the topic.

subs shouldn't automatically renew anyway. shit is already taking advantage of people who are broke and too busy to notice to make rich streamer richer. subs cancelling and needing manual renewal should be the norm.

So this is a video to remind poeple to readd their credit cards to once again subscribe and forget they are giving money away to a streamer?

Twitch takes alot of Ls but i dont think their response is one. Giving people one month to resub is more than fair.

I think ultimately this shouldn't matter at all. As someone pointed out in the comments already, if someone is an active watcher of a streamer, or the streamer makes good enough content to subscribe to, then people will resubscribe. This video comes across as though streamers are preying on the viewers who subscribe to a streamer, stop watching them (or stop watching twitch frequently in general) and then forget that they're paying 5 bucks a month to the streamer. I understand that the sponsor of the video counteracts that message, but that doesnt change the message you've conveyed in the video.

What a strange and completely out of touch take lol. Especially with that sponsor. The streamer doesn't lose this money, it wasn't his to begin with. If the consumer wants to give him more, he'll remember to sub again. However we all know that this system relies on people who forget about their subscriptions (damn, I wonder if there's any app that could solve that, and maybe they are sponsoring this vid...) so thats wold to act like streamers got scammed, whend it's for once an error good for consumer. Terrible take, and I usually tend to agree with you

Horrible take Ludwig!

I love the Mogul Mail content but this ain't it. 1. It can't be a "scam" if Twitch is losing too. 2. If the recurring subscription gets automatically cancelled and the subscribers don't notice, then it's probably a good thing that it happened. 3. It seems like an April fools joke to sponsor Rocket Money when calling subscriptions being cancelled a "scam".

From the consumer's perspective, it's a good thing. Rare Mogul Mail L.

Wait how is this a scam? I know this was a major mistake that twitch should take even more responsibility for, but this doesn't seem like a "scam" at all.

The thumbnail was so clickbaity too. I thought twitch themselves would remove subscriptions altogether.

Theoretically the idea of "hey, you've had an ongoing subscription for years that you've not updated in a while, we're not sure if you're aware and want to stay subscribed so we'll unsubscribe you just in case and you can manually resub" doesn't sound that bad. Like you said in your own ad segment, sometimes people don't realise what they're subscribed to and forget to cancel it. The problem is doing it unintentionally and without warning, instead of that being the policy all along.

incredible seeing you side with the classic "my grandma is still subscribed to AOL" strategy of money siphoning. I don't understand how indefinite recurring subscriptions is legal without further user input. thankfully twitch made the right decision of not automatically auto renewing once again

I feel like twitch have done basically all they (legally) can do? A month payout for streamers effected, notifying every person who got unsubscribed and encouraging them to resubscribe, as they can't do that for them and creating a bonus incentive to get people to continue their streaks rather than giving up. Within the 400-500 max number of people that have been unsubscribed in the example, you would hope majority of them tune in enough to notice their benefits have gone and they have 8 ads when they click on the stream. Those who don't notice, weren't watching and if that's majority effected, then your channel has a lot of dead subs? Idk it's a fuckup for sure, but glitches can fuck things up to a level where they can't get back to where they were and you have to find ways around it. It might even have to come to the streamers personally reporting the losses and going after Xsolla themselves. Idk I'm a Twitch noob tho, just my two cents from a viewer.

How is it a scam when nobody is profiting? Twitch, the streamers, and the payment partner are all losing money. Only winner is those who didn’t realize they’ve been subbed this long and will choose to not renew lol Crazy sponsor for this one huh

Subbing on mobile is not only a bad idea because you might earn more, but it's also wasting money if you use Apple, since the store takes a 30% paycut. And if someone decides to super chat on KZfaq, that's another 30% KZfaq takes, so if someone super chats for $100, the KZfaqr gets only $49. Always look for an alternative donation link