I finally updated the firmware after saying "NO" to the update for over 6 months now. I don't know why I gave in today but I did. It bricked my camera 10 seconds later.....I spoke with support and they said it was out of warranty and there was nothing that could be done......Thanks Wyze Cam!

V1 camera> put firmware on card. Shut off camera, insert card, hold down the setup//sync button, plug in the charging cable (while you are still holding down the button), hold for 15 seconds, leave charging cable in and turn it on. Lights should be blinking red/blue. Let it just sit for 5 min. Turn off camera, remove charging cable, turn camera back on. Check in the app to see if you have the new firmware. Takes a few minutes for the features to come up but this worked for me. Wyze customer service was useless and never once mentioned to do this when brand new cameras failed to update firmware. Said sorry and offered a gift card for $5 when these were brand new cameras still in the box that had never been used.

I'll add my experience here. I have a Wyze cam v2. I have been using it with a 256gb SD card without any issues Today I had this "yellow solid light of death" issue. Tried to flash it using that card several times, nothing happened. Then I remembered that FAT32 has issues in drives over 32GB (even though Wyze cam and my Windows/Ubuntu computers had no issue reading/writing to the 256GB card). Tried with a smaller card (8GB) and it worked!!

Thankyou. My wyzecam v2 is back to life. Fixed error "90." I just used the reset method shown in this video without the sd card, firmware ect.

This fixed my solid yellow light which I think was caused by an interrupted firmware update. The .bin file is in the support section on the site. Yes, you have to purchase a big enough microSD card to flash the firmware (getting this done via USB didn't work), but having SD is pretty handy anyway. I didn't realize I hadn't one laying around, will use it in my (so far useless) dashcam.

I just had this happen to my WyzeCam. Tried all the fixes they asked me to do. So after talking to customer care, they are sending my a replacement cam. They really do take care of you if you happen to have an issues. The best cam out there without a doubt.

My Pan Cam is over 5 year old. Still works like a charm. It was bricked this morning after it auto updated the firmware. This technique apparently resume the counting. :)

Hi Wyze! Links in the description are not working anymore. Can you point me to the right page? Thanks! :)

I could get only one camera to work, but for the other two cam, I kept getting a message telling that my other two cameras weren't connected to the my wifi, even tough the third camera was working. A couple of days after I received an email telling me the WYZE System had been hacked into. Wasn't aware of this at the time, but they informed me of what happened, by email, which I still have. Two of our cams went on the fritz, but only one came back and worked. When I got in touch with the WYZE support, and told them of the problem with the one cam, they told me that I would have to do a manual flash, on the none working camera. because none of the other things they suggested worked. I told them that I thought the glitch in my camera was brought on by the system being hacked into and that if felt that they should replace it. They said that they couldn't because it was out of warranty. We've been with them for 6 years! Right now, I'm not holding WYZE in a high concept.

have two v2 cameras I am trying to flash, following instructions i see a yellow light then it goes to the blue blinking light. I have let both devices sit for up to 30min, with no luck.

it doesn't work OTA FW updates fail every single time and i always need to flash them manually because my camera breaks every single time i update OTA now my camera is not working again and it will not update the FW i tried about 5 times already and it refuses to manually update

so when I hold the button and plug the wire I see solid yellow light and then after 6-7 sec I let the button go and then it starts flasing, does that means it is flashing the firmware? I am stuck here, I mean i know after 4 minutes you said that the light should be flasing but what about before? shoukd it be flasing before or not?

My lapse of judgement got the better of me. I did not want to update the firmware as it was working fine. After trusting this upgrade ,now i have two that stopped working

FIXED my V2 solid yellow light. 1) download latest firmware from site 2) copy bin to sd card 3) duplicate the file and name them "recovery_wcpv2.bin" and "demo.bin" -- i dont know which worked but one did 4) hold the reset button and plug the camera in (easier plugging into wall than in the back of the camera) I had to do this 3 times and it finally worked and came back to life.

Why do I have to go through this hole thing ? Replace it and I’m done ✅

Excelent, thank you

I know its a little dificult but after all morning trying to flash and dont throw agaist the wall the camera i could revive it, the ost important thing its that the sd card must be on fat32 for mac in my case ms-dos fat, it is an old format almost unused and that is because most of the time the firmware flashing doesnt work

Thank you

What about the Wyze Pan??

You seem nice, but this product is a nitemare. I have been at this for almost 2 hours. Just friend-to-friend...when should I just give up? 3 hours? 4?

Hi my wyze cameras camera was working fine then when on the app it asks me to update the firmware and as I was updating it never went back to working regularly it just stayed solid red light and when I try to restart it from the app it just kept saying. Camera not online but power was good .then I tried doing the micro card 32gthats comes with it and downloaded the firmware and pressed the button before turning power on, held for 6 sec then light turned purple but then instead if going solid light flashing it never turned back to normal and just stayed solid redlight. How can I fix this?

Nothing I do will update this camera. I hold the setup button and plug in and all I get after a few seconds is "Ready to Connect". What am I doing wrong?

How to do I flash the wyze base station, I've attempted to add the recommended file but I still get that solid yellow light.

I have many wyze cams (v3) and i just bought a new one, but it always give me connection time out, someone on forums told me to manually update the software

Why did they take the 12 second screen capture away?

the V2 link doesn't work. Where can i find the software since nothing else works to get this camera running again

Can you please tell us how to perform this on Wyze Cam v2 after 4.10.6.156. I need to downgrade.

I have seen a lot of improvements in the last couple of weeks with the new firmware updates. my connection issues are now gone and the new features are good. one issue is the sensitivity for the motion detection seems to be off. i have it on the lowest setting and i get alerts. I look at the video and there is zero motion. this needs to be fixed. everything else is good. mine is version 1.

So I flashed my pan cam using the drivers but light stays solid blue. Do I need to refresh or what do you suggest

LINKS NOT WORKING ANY MORE, WHERE IS THE FIRMWARE PAGE PLEASE.

Should I hold down the button for the whole time then and went through the whole process with the camera is messed up and so I’m just acting

Link doesn't work anymore

Presenter neglected to mention that the MicroSD **MUST BE** formatted as FAT or FAT32 before attempting to follow these instructions, if not formatted correctly, this will not/never work.

I'm unable to to get the firmware because the wyze site wont let me access the forums.

After new update my 2 pan cam and 2 v2 cam are not working

The link to flashing v2 firmware is broken and my device bricked after a recent upgrade! **UPDATE** I found it here: support.wyzecam.com/hc/en-us/articles/360024852172

Will this fix fragment error?

The links you put up don't appear to be working at this time. Thanks.

SKIP to 1:49 for actual instructions

Purchased the outdoor camera bundle, the base station didn’t work. Couldn’t connect to the internet. Was informed by support, Wyze having issues with their firmware. There going to send another base station, with a 50-50 chance it will work. It’s sad this company started in 2017….POOR PRODUCT. Send it back and getting company thats been around the block better than Wyze’s

My wyze cam I just got won’t even say “ready to connect” after the light is flashing yellow and I hold the setup button down

Where do you get the files? links are broken and your website has no download page either!?!

I have the the Red Light Of Death (ROLD) in my Wyze Cam V3, please help me.

I’ve had nothing but problems with my Wyze camera. It’s sad that they need to post a video like this. Also, this didn’t even work for mine

When they get to THE part that shows how to deal with the software- it is done so fast no human could watch it & get anything from it.

I tried flashing the firmware after renaming the demo.bin., installing in the root on an SD, inserted, held down reset button, and plugged it in. My light won't change after quite some time. Just yellow, not even a hint of blue. Now what? I also cant figure out if I have a Vi, 2 or 3, cause mine was never set up in the app. How do you find that out with the box or the data plate?

Why do the links no longer work???

You're awesome

Can you guys post a link for the zip folder to make it easier for your customers

all links for the firmware posts are bad...

I just purchased 3 pan cameras and the 1st one I setup had an issue with network errors...(wanted me to go to 360p) (long story short it was the latest firmware causing the issue... 4.10.5.111 (March 18, 2020)) the 2nd camera that i didn't update worked fine... Solution: I went here -> support.wyzecam.com/hc/en-us/articles/360024852172 (and downloaded an earlier firmware) then I went here -> support.wyzecam.com/hc/en-us/articles/360031490871-How-to-flash-firmware-manually worked like a charm... If you have multiple cameras just pop out the microSD card when you're finished flashing one camera and pop it into the next... Hope this helps someone... Stay and Be Safe... Peace...

Ohh Myy Goood. what a struggle

I don't get a solid blue after holding down setup button. I keep getting flashing yellow and it asks to set up again "ready to connect"

Brand new pan tilt bricked via updating via wifi!! None of your stuff fixes this bricked PAN V3!

All the links in the description are broken.

Why does the firmware download open Kodi?!?!?

Your link for v2 is broken....

just an fyi, the link for v2 leads to a 404 not found page

Helpful video, thank you. This solved my V2 Error Code 90 after a failed firmware update which bricked my cam. Something unfortunately that a lengthy 30-40 minute and dead ended phone conversation with a Wyze tech could not. It was still a bit incomplete in the light color and behavior which left things a bit unclear if I had been successful. When to remove the SD card with the firmware etc but whatever magic sequence of things I did worked and we have salvaged the cam.

Gwendolyn, I am not a technical person, I would have to get you or another member of the team to come to my house and actually do that for me! Gather all ye' around and see what a mess I can make. ;o)

Where are the .ZIP files? I can't find anything to download

After update two WYZE CAM V2 stopped working I manage to revive only one.

PLEASE UPDATE LINKS! They point to nonexistent pages.

never upgrade to firmware 4.8.7.798, it will make your cams useless to most devices

Talk about unlucky... 2 of my bases cant go beyond the yellow light. I wish the quality assurance was a bit better.

The easiest way for a BRICK Wyze Cam is to Remove the SD Card & do the reset shown in the video. Then Update the firmware. After the update insert back the SD Card & Format it right away. You can Format the SD Card in the Advanced Settings. Warning... It might night NOT work for OTHERS.

Micro SD not working.

My Wyze says people, motion and talking yet it is just blinking with a picture of my living not moving.

Iv emailed support multiple times and have only recieved generic responses. I have a bricked V1 and V2 with solid yellow lights. The V2 is less than a month old.

We’ve only had the cameras up and running for a short time. kzfaq.infoUgkxOXxsTZ3ptV_Pk0fFl8bNZvVqeoqBQFwe So far we love them! I got the outdoor mounting kit for them and they were easy to install. Once you download the app, it walks you through the very easy set up. The clarity, and range is awesome. I am thinking seriously about adding another camera or two to my 3 camera system. The price is lower than a lot of comparable systems.

Just an FYI mine is just a flashing blue light.

I've never had to slow down a video on youtube before to follow what someone was doing on a computer. Your clicking and dragging files all over the place and I can't follow what you are doing. SLOW DOWN

I’d love if you could speak in terms that I would understand ....

Now if you buy a new camera it will automatically be updated to a firmwhere (4.9.7.798) that will make your camera useless to most devises that worked just fine with the previous firmware👎 you can NOT revert or get an older version, no reply or fix from wyze👎

esta asquerosa camara se brickio por una actualizacion y no puedo descargar el firmware desde el link que me indicas

do you think she could have gone through the extraction faster? Why, no one can explain stuff anymore.

NEVER accept firmware updates AND she says you can call support and they’ll help you out … yeah gonna call bullshit because I was told by Wyze customer support 1) thru don’t support their own products IF you didn’t buy from them ( ie, Amazon etc ) 2) they said they only support their “ latest products “ … so ps. I have 5 diff Wyze cans that dont work due to their firmware updates …. Thanks Wyze great company

Your link for flashing Wyze Cam Pan firmware gives me a 404 Error. Why in the name of all that is Holy would you not keep that link current. Do you just want to annoy your customers. This is just bad customer support

Wyze products and support are some of the worst ive ever dealt with. My cameras wont connect to the app. And i keep getting the same blah blah blah fixes that didnt work. Reset everything, firmware, everything. Nothing works, it always says connection timed out. Oh and im on 2.4ghz, if someone suggests that again im gonna scream.

Yellow light flashing

I'm sending both my Wyze Cam Pans back for refunds. I can't deal with this nightmare of garbage firmware that malfunctions with each upgrade. Anybody reading this.....beware. Often people have to downgrade back to the old firmware to make the Cams work and since I don't have any tech background, I don't know what that entails. Either way, not worth it. Buy another brand!

where is the root file for v3

If you release firmware updates those are supposed to make the camara work better, not make it useless! This is a waste of time, money, and creates a huge frustration on customers. I am not only asking for a refund but not recommending this camara to all the people I know. So for me to try to flash the firmware pretty much you are forcing me to buy an SD because the damn camara does not have a "restore to a previous firmware" option, that is crap. Sick of this

This is just ridiculous. I dont even have an SD card port on my computer.

ya we shouldnt have to do this

yeah my camera is clearly ead and your warranty sucks

This fixed it for me. Read the instructions here: support.wyzecam.com/hc/en-us/articles/360031490871-How-to-flash-firmware-manually and download the firmware here: support.wyzecam.com/hc/en-us/articles/360024852172 Make sure you rename it to demo.bin Even for Mac or Windows. I didn't read this part and it screwed me for 2 hours. I also had to hold the rest button while I plugged it in. Good luck. Also Richard from Wyze support was very very helpful and thanks a lot Richard for your help if you are reading this. -Jason

dead links= THUMBS DOWN

🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 I have had two wyze cams for almost one year. I have followed every step, and every direction to update the f-you-cker and THEY HAVE NEVER UPDATED! This shit has become more trouble than its worth!!!

Go a little slower so use slow people can we see what you are clicking on. Sorry I'm not a speedster...............

Could you possibly go any faster in your description as to putting the new firmware the SD card. You know, time is money and in the micro second you used to describe your action I could have purchased several new (Not Wyze Cams) on Amazon. Thanks for nothing. I have 8 Wyze cam that are now going to be used as paperweights and targets... 🤬🤬🤬🤬

Not every dam body out here can do this I sure as hell can't and yep I'm mad 😠 should check these out before you ship them out what a bs video

why the hell you speed up? it isn't helpful at all

This is too complicated. I'm doing a return.

It took me 4 hours finally to upgrade to the latest firmware. I just go to Phone Settings, Application Manager, look for Wyze and clear the Cache and Data. Connect Wyze on 2.4G Wi-Fi again creating a New account with New email and Password and repeat the same procedure as before with Account, Firmware Upgrade and follow the instructions. Sound will be heard during the upgrading process. I am glad that I got it to work. Formatting my microSD card in FAT32 with the newest downloaded firmware didn’t do the trick for me.

Video tutorial muy malo, alguien la estaba apurando ya que fue muy apresurado. Debe ser mas calmada, hacer pausas.

Wyze Cam Pan Wifi connection times out after firmware update. I've used the reset function on the camera and powercycled all routers and shaken a chicken foot soaked in rum at it for good measure. No effect. Firmware link dead: "wyze.com/forums/topic/flashing-your-wyzecam-pan-firmware/" I can't believe you've dun this.

Muy mala explicación.

Wyze cameras are junk. You are forced to update the firmware and then it bricks the camera . Be warned!!!

this sucks