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A settlement has been reached in a $100 million class action lawsuit that claims Verizon misled wireless customers in the U.S. by charging a monthly administration fee that “was unfair and not adequately disclosed,” according to Top Class Actions. Verizon has denied any wrongdoing but agreed to settle the case.
In early January, multiple Reddit users wanted to know if emails they recently received about the settlement were real.
“Did anyone else receive an email about this?” one Reddit user asked. A member of the VERIFY team also got the email.
Emails related to the Verizon class action lawsuit settlement are legitimate, according to the official settlement website.
The settlement class includes anyone who received postpaid wireless or data services from Verizon and paid an administrative charge or administration and telco recovery charge between Jan. 1, 2016 and Nov. 8, 2023, according to the settlement website. Those who are eligible, per Verizon's records, should receive a notice of the settlement either by email or mail. A postpaid service is a traditional contract, as opposed to a prepaid service plan.
You can file a claim online via the settlement website or by mail. You must submit a valid claim by April 15, 2024, to receive payment from the settlement.
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