Zero Halliburton compromised luggage quality warranty and services

Рет қаралды 2,414

2 жыл бұрын

My personal life experience with the brand and the product.
Zero Halliburton is a luggage brand that has been on the market to deliver to end luggages cases for over 80 plus years and the quality of cases were far more superior than what you can find anywhere today.
Three generations of my family have extensively used the brand and products for their choice of luggage for extensive global travels.
They carried a no quibbles warranty program that was second to non in the industry.
They were hand made in the USA to day the brand had been changed hands many times and the quality of the products produce are no where near even these last or late styles you can see in this video.
Please see the cased that are been featured I will show why I the life time warranty in the case no longer apply and there are no parts to replace the wheels locks and telescope handle.

Пікірлер: 11

@scottyoung283 7 ай бұрын

I bet someone could create a 3d printed paper for these and you could market them.

@lonotiki 4 ай бұрын

I loved your video. My Haliburton is a rose gold 1960's ZERO Haliburton . My wheels have worn off, but are different style. Riveted to outside of luggage. I'm heartbroken I can't use my favorite luggage. I'm thinking my new wheels are going to be a super hard to do repair

@dexterspeights3484 2 жыл бұрын

THANK YOU for the review - ZERO HALLIBURTON has fallen from grace by making the products IN CHINA with CHEAP MATERIALS instead being made in THE USA or CANADA of HIGH-QUALITY MATERIALS! YOU SAVED ME $1410 in US DOLLARS!

@dr.rexbriefs8564 Жыл бұрын

They are no longer manufactured in China.

@dexterspeights3484 Жыл бұрын

@@dr.rexbriefs8564 Vietnam must be the 2nd choice instead of China!

@dr.rexbriefs8564 Жыл бұрын

@@dexterspeights3484 Made in USA.

@dr.rexbriefs8564 Жыл бұрын

The aluminum ones are at least. Probably not the poly. My bad.

@jussayin2325 11 ай бұрын

Nope, I have an aluminum cabin bag and it's made in China, hence total crap.

@haotiansong2022 10 ай бұрын

Same here, I own a freewheel 26 inches checked bag. It was serviced 3 times, first time was about 4-5 years ago, and free of charge. Second time was 2-3 years ago, they charged me like $50. The last time was two months ago, they charged me $215 due to “the lifetime warranty does not cover normal wear and tear”. My GEO aluminum checked bag’s wheels all need to be replaced. Rubber on the wheel were ALL CRACKED, all 8 of them on 4 wheels.

@Steve_W5IEM Жыл бұрын

I have to say that I'm quite let down as well. I have a Slimline Aluminum Attache briefcase, and the craftsmanship is very subpar. Screws always backing out, extremely fragile "feet" that break anytime you drop it from even a short distance. Now the hinges won't hold up the top, which they claim is normal after 2.5 years of ownership into a 5-year warranty. I'm so let down.

@jussayin2325 11 ай бұрын

Zero became rubbish when they began manufacturing in China. I have a hardly-used cabin bag with four wheels that have totally disintegrated. Having a hell of a time trying to find replacement wheels since they appear to have 'zero' interest in servicing customers' sub-standard cases. Never again will I buy Zero products.