I'll remind him to do that for the following video. I know, It's tough to see. Thanks for checking out our Channel! Learn More: ptzoptics.com/

Gemini told me about Happytime rtsp client and that's all i need​@@PTZOptics

Awesome I recommend emailing [email protected] and learn about becoming a PTZOptics partner

Thanks for the kind words, Michael. Thanks for checking out our Channel! Learn More: ptzoptics.com/

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Hello! Please contact our PTZOptics Support Team Support Numbers: 833-888-9706 or 484-593-2584 Monday -Thursday: 8 am to 6 pm EST Friday: 8 am to 4 pm EST. Not open Saturday or Sunday. Community Portal: community.ptzoptics.com/s/ Thanks for checking out our Channel! Learn More: ptzoptics.com/

​@@PTZOptics Thank you. The issue has been resolved. Support indicated that the Move 4K 30x cameras need to be 5 feet from the calibration sheet instead of 1 meter (3.3 feet). Once I did that, the calibration went smoothly and the camera is in focus! Thank you!

@@jmorgantvawesome. We updated this video description as well so thanks for commenting here to let us know

@@PTZOptics Interesting. I calibrated at 5 feet (60 inches). Your description is 1 inch closer at 4.92 feet. Would that make a difference? I've noticed while using the camera today that some shots had a bit of a soft focus. If recalibrating 1 inch closer will adjust for that, I will try it.

You will need to download the NDI plugin.

Hello! You will need to install the NDI plugin for OBS. Thanks for checking out our Channel! Learn More: ptzoptics.com/ Please contact our PTZOptics Support Team Support Numbers: 833-888-9706 or 484-593-2584 Monday -Thursday: 8 am to 6 pm EST Friday: 8 am to 4 pm EST. Not open Saturday or Sunday. Community Portal: community.ptzoptics.com/s/

I would suggest PTZOptics Hive. You can connect each camera to Hive and than share access to whomever you like and allow them to select the cameras they want to use

Hello! You would want to use the PTZOptics Hive. Thanks for checking out our Channel! Beta Sign Up: ptzoptics.com/hive

Hello! The PTZOptics Elgato Stream Deck plugin is designed specifically to control PTZOptics cameras. Thanks for checking out our Channel! Learn More: ptzoptics.com/streamdeck/

Hello! When you notice a lack of interaction during your live streams and Facebook cannot provide a reason, several factors might be contributing to this issue. Here are some potential reasons and solutions to consider: 1. Technical Issues: Network Connection: Ensure your internet connection is stable and has sufficient bandwidth for streaming. Streaming Settings: Verify that your streaming settings (resolution, bitrate, etc.) are optimized for your audience's devices and internet speeds. Latency: High latency can affect the real-time interaction. Check your latency settings in your streaming software. 2. Content and Engagement: Content Relevance: Ensure your content is engaging and relevant to your audience. Audience Engagement: Actively engage with your viewers by asking questions, responding to comments, and encouraging interaction. Consistency: Stream consistently to build a regular audience. 3. Promotion and Visibility: Announcements: Promote your live stream in advance on various social media platforms. Cross-Promotion: Share your live stream link on other social media channels and groups. Tags and Descriptions: Use relevant tags, titles, and descriptions to make your stream more discoverable. 4. Facebook Algorithm: Algorithm Changes: Facebook's algorithm can impact the visibility of your live streams. Experiment with different times and days to find when your audience is most active. Engagement Signals: Encourage early engagement, as initial interactions can boost your stream's visibility. 5. Technical Tools and Features: Facebook Insights: Use Facebook Insights to analyze your audience's behavior and preferences. Third-Party Tools: Consider using third-party tools to enhance your live stream's production value and engagement. Troubleshooting Steps: Test Your Setup: Perform a test stream privately to check for any technical issues. Engage Early: Start the stream by greeting viewers and encouraging them to comment. Monitor Comments: Actively monitor and respond to comments during the stream. Analyze Performance: After the stream, analyze the performance using Facebook Insights to understand what worked and what didn't. By addressing these areas, you can improve the chances of better interaction during your live streams. If you continue to experience issues, you may want to explore additional resources or consult with a streaming expert to optimize your setup and strategy. Thanks for checking out our Channel! Learn More: ptzoptics.com/

hmmmm, I'll have to try that out. Thanks for checking out our Channel! Learn More: ptzoptics.com/

Hello! Please email [email protected] Thanks for checking out our Channel! Learn More: ptzoptics.com/

So it’s per user per source. 3 cameras used for a 1 hour event will use 3 hours of usages per user

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Hello! Do you have a Move 4K or Move SE? If you have updated your Move 4K with new firmware and do not see the features on the camera's Web UI, hit CTRL-SHIFT-R to Reload the page. After the page reloads, you should see the new features. Please get in touch with our PTZOptics Support Team Support Numbers: 833-888-9706 or 484-593-2584 Monday -Thursday: 8 am to 6 pm EST Friday: 8 am to 4 pm EST. Not open Saturday or Sunday. Community Portal: community.ptzoptics.com/s/ *Thanks for checking out our Channel!* Learn More: ptzoptics.com/

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Standard refresh of the web interface doesn't show the update, even log out/in didn't change anything, a hard refresh (Shift+F5) made all new GUI buttons appear!

Hello! Open your camera's Web UI and hold the keys CTRL - SHIFT - R This will hard refresh your page, and the features will appear. Let me know if that works!