5 Proven Tips to Communicate More Assertively at Work

Рет қаралды 352

Күн бұрын

Have you ever struggled with getting your point across at work in a clear but non-offensive way?
Have you had a hard time communicating your needs or saying No to the request of others?
Do you feel uncomfortable with providing critical feedback?
Well, if so, then this video is for you. Join me as we explore the concept of assertive communication, what it is, why it matters, and how you can put it into practice so that you become an even more successful and impactful communicator.
00:00 Intro
00:51 What it is & Why it matters
01:51 How it differs
04:33 Examples of assertive communication
06:38 Tips for assertive communication
Enjoy the video!

Пікірлер: 8

@SabineRenner Жыл бұрын

Thanks so much for stopping by. I hope you enjoyed this video. Leave a message and let me know which idea resonated the most with you. I would love to hear.

@kryssfrank Жыл бұрын

Can you go further in explaining the assertive responses for the first few situations? I’d like to know “the why” for each response so that I can better adapt this practice and decrease the chance to sound scripted. Thank you for these very helpful tips and topics.

@SabineRenner Жыл бұрын

Absolutely, Krystal. Thank you for checking in. 1) Saying no to the requests of others. This is not about saying NO in general, but about being aware when saying YES would stretch us beyond our capacity limits, so that we can ensure that we are able to meet commitments that we agreed earlier on and are able to do so without burning ourselves out. Now, this doesn't mean that we cannot or should not offer a helping hand, but to do so on your terms. ... So you could say 'I am sorry I don't have the capacity to do ... today/this week.' and then add 'The earliest I could do is ...' and then offer a timeline that works for you. 'How does this sound?' Or you could say 'I am not able to handle it completely, but I do have ... time - how could I help you best?'

@SabineRenner Жыл бұрын

2) Disagreeing with others: Here, it's important to keep in mind that there is - in many cases - not the carved into stone truth. There are different perspectives and these can and should be discussed transparently and respectfully for the sake of finding the best possible the solution. So it is not being AGAINST somebody else but about OFFERING DIFFERENT PERSPECTIVES to serve the overall goal. No need to play down one's perspective.

@SabineRenner Жыл бұрын

3) Requesting action: Here, the key, from my point of view, is to check: is the request realistic (or am I asking too much/in too little time or from the wrong person) and to ask respectfully - but that doesn't mean that we add words that make it sound tentative. Also, I recommend to le the other person know the WHY behind your request.

@SabineRenner Жыл бұрын

I hope this is helpful. Let me know in case you have any further questions. Happy to support.

@kryssfrank Жыл бұрын

Sabine- Thank you for the investment of your time and expertise. Your responses have provided great insight! I tend to be loquacious, and to embellish my spoken communication with “disarming” adjectives in an effort to decrease the likelihood that I would be/sound aggressive. It has lead to great frustration, as you can imagine! I will keep practicing assertive communication and I will keep you informed of my success! Many thanks- Krystal