As a customer it’s not feel good. After some time to look at it it’s feels like you get ripped off. I hope people now that it’s services more professional than this for a lot cheaper prices. Both use with a Atomos monitor and other brands. I feel like when they ask for 100$ a month this steps to another level off sadness. Like you said it’s too complicated to use a web site for all the stuff you set up. It’s like when do say to customers to hold on, I need to log in and setup on a web site first, LOL. It is big issue with stability with the “new” monitor and the ad on for ninja v. Like Wi-Fi issues and other. And NDI as we was waiting for a very long time is way to complicated. It’s easier to put on a external NDI device. And what’s up with the poor resolution? Why not 4k now? 720 is a joke. This is not toys. My baby call have better wireless resolution than that.

​@@fredricnor8513 You are conflating several things here. While you mention the highest plan of $100, you criticize features such as 720p that are actually included in the free plan.

@@StephanK13 I think not. You now you need to pay extra for monthly production credits, so in fact it is even more expensive than the 5 - 100$ month subscription. I have been a pre tester since October/November with access to some of these now released futures. And we was not very happy with the solution and the stability.

I run live stream productions and got way too excited for the Atomos Connect and ZATO Connect, just to realize they are charging extra for the functionalities I'm looking for. Is it not enough to buy the damn product? You have to squeeze every cent out of your users? Thinking about returning / selling all my Atomos gear out of pure principle.

Completely agree with you! if they think this is a Fully pro feature they should cater film making industry an and not the masses like ARRI and ALEXA does. But no they are marketing to people who are semi pro. With pro prices. Good Luck with that milking every penny to common user business model ATOMOS.

I’m glad I’m not the only one who thinks the same. Atomos lied to us by stating that live streaming will always be free but they actually reduced the quality of the stream from 1080p to 720p. So now you are getting 720p for free instead of 1080p and the Atomos connect for ninja v has terrible sound quality that hasn’t been fixed since August 2022. It’s now apparent they’ll never fix it. I’m switching to OBS. I’m sure Atomos will probably delete my comment but I’ll post it on every social media platform.

@@thedonflyer It’s very sad to see how they picked their road. We was promised like NDI and other of their “goodies” but it came way over their own release dates. But the NDI solution is almost useless and you can’t use it in the professional recording formats, only the lower quality. And USB-C, shouldn’t this be a useful port? Like webcam stream to PC etc? As far as I know it is deactivated. Something they should have done on side note here, is implemented POE on the Ethernet port, like the Birddog backpack. So it can power up the monitor also when using Ethernet cable. The birddog NDI backpack to ninja is a genius thing. And you don’t need it just for ninja v. Also like Mars HDMI wireless transmitter or the receiver. Remember to use a god 60W POE switch or POE injector. A little tippy is you can use Atomos and other Products with a POE ejector. You can get a 12V output so you can power up camera or monitor etc that’s already use Ethernet cable.

I am not certain why you perceive it to be expensive. The basic plan priced at $5 per month provides access to the entire feature set of Live Production. Running an advanced show would only cost $12.5 per hour. The advantage of utilizing cloud technology is that every aspect of the show, including cameras and audio and video controllers/switchers, can be located anywhere in the world as long as there is an internet connection. This approach provides the feeling that all components are in a single room and hardwired. About your technical questions. You are sure you run the latest firmware?

@@StephanK13 As commented on your other post you also need credit. I run custom firmware directly from Atomos and public release. We have several devices both S7 and Ninja V exp. Other solutions can run both locally and remotely also local and remotely on NDI and other services. And that without a monthly plan @ 4K. In many cases it is not expensive at all, 100$ + credits is a very small price in bigger production, but then again you don’t use gear like Atomos. So for the customer that bought this Connect product, S7 and the Ninja V extension it was no information about it was no NDI or the monthly subscription with the release approx a year ago. The release have been delayed a lot of time. So then I understand it’s a big disappointment for all the customers that get promised this functionality. And still it’s buggy. It’s still in fact a Beta. I think like the Wi-Fi problem is maybe a interference problem and it’s a hardware issue. So the firmware can’t fix that. And like the audio problem, stability Ethernet and Wi-Fi or deactivated USB-C. I use to love Atomos products and we have a lot of gear, almost everything they offer, but the last year disappointment is a little deal breaker for us. On live streaming, live production and other production the stability is crucial. And now we feel that they’re choosing a new direction for profit before quality. But if they can fix this issue, let’s go. That would be great. But I think that it’s too late and the other brands are already on next level and a lot of cool releases to come shortly.

I am not certain why you perceive it to be expensive. The basic plan priced at $5 per month provides access to the entire feature set of Live Production. Running an advanced show would only cost $12.5 per hour. The advantage of utilizing cloud technology is that every aspect of the show, including cameras and audio and video controllers/switchers, can be located anywhere in the world as long as there is an internet connection. This approach provides the feeling that all components are in a single room and hardwired.

According to Atomos: Not available on Zato Connect, as of today's date 4/4/2023.

Hi Keoni, Please note that you can record locally on your Atomos recorder with SD or SSD without signing up for our cloud services. Please reach out if you need any more info regarding your specific device. Cheers, Atomos

@@AtomosChannel 😂 yes I understand. Thank you for that. But I want to be able to use the iPad switcher I was promised when I purchased the thing. As well as streaming to Apple TVs and all the other reasons I invested in this over other options that I didn’t know I was going to have to pay more for after the fact. I feel a little upset about believing in the company and getting excited about their vision enough to buy a product that should clearly still be in beta only to get bait and switched. Your early adopters should be rewarded in my opinion, not penalized. It’s the people who aren’t willing to support you from the jump that will benefit most from these releases after you’ve dropped the price and finally delivered on all the bells and whistles and I can’t help but feel like that’s a bit backwards.

@@KeoniGlory For this reason both I personally and professionally switching out all Atomos and now go for more professional products and services. You don’t use Atomos professionally anyway for something more than semi pro. Like Sony just drop the bomb on similar solutions without subscription that is make Atomos solution like toys. Atomos “have only” monitors and now throwaway all their customers. Like Sony, Blackmagic etc have a more professional solution and a product range to back it up. I hope Atomos new border/CEO or whatever that’s pushed this strategy is kicked out super fast. I think we all liked Atomos and what it was before.

Hi Sean, Thanks for reaching out. While Live Production is in Beta, we are still growing the base of users with this gear. We appreciate your feedback and will let you know that there are some fantastic Atomos community groups on Facebook that you can join for ongoing support and community engagement; we also keep our eyes peeled in them for any technical support we can provide. We will also start more community threads like polls, questions and surveys through our LinkedIn page to gain professional insight into our user base, so you can follow any conversations regarding Live Production and/or Atomos Cloud Studio. Learn more here: www.linkedin.com/company/1250257 Thanks again for your comment, Atomos

Thanks so much for the reply @@AtomosChannel