Hi there, Thanks so much for your support. We appreciate your frustration regarding transitions and crossfades and will pass your feedback to our team managing the Ninja Cast for them to note. Cheers, Atomos

@@AtomosChannel cheers! I'd appreciate the heck outta that

Hi @Josuesm245, Thanks for the awesome feedback, it is duly noted :) Cheers, Atomos

Hi @ZiggyOnTheLens3173 ! Thanks for your amazing feedback. We really appreciate your support :) We agree that this would definitely be an amazing addition, and its something we are experimenting with and testing. Thanks again, Atomos

@@AtomosChannelthis would be huge. AtomX Cast would compete directly with the Atem Mini Pro ISO.

​@@AtomosChannelWe believe in you guys!!!

This would be huge!!!! Please make ISO recordings happen :)@@AtomosChannel

Please make this happen! ISO/Project recording is all I need to make this perfect!

Hi @GarCorStudio, Thanks so much for your support and feedback. We love hearing you're an early adopter of the AtomX Cast. We want to inform you that your fantastic suggestion of transparent crossfades between sources is duly noted and will be passed directly to our Product team managing the Ninja Cast. As a user of our products, your feedback is critical for us to know so we can improve the experience for our customers. We appreciate hearing your workflow requires crossfades instead of hard cuts and fades to black/white, so we can take this on board, hopefully in a future firmware release. Cheers, Atomos

Hi @AskJoe, Thanks for your support. We appreciate your feedback and will definitely pass this on to our product teams! Thanks again, Atomos

Hi @RushMedia, Thank you so much for your kind words! We're thrilled to hear that you're excited about incorporating our solution into your work. We truly appreciate your enthusiasm and support. Cheers! ATOMOS

Hi @Jfl8410, Thanks for your feedback. We have passed this to our Product team for their consideration. We appreciate the support! Thanks, Atomos

I would purchase today if that was available - to record all 4. A matter of fact. I would buy 2 just as a thank you. 😎

Hi there, Thank you for this valuable feedback. Please note that I have passed this comment to our Product team for their consideration. Thanks again, Atomos

@@AtomosChannel Resolve this, add a basic scoreboard overlay and you have a sale right here. Thanks

Hi DubYaJsWorld! Thanks for your comment, this is an awesome suggestion and we will definitely pass it to the AtomX Cast product team for their consideration. Thanks, Atomos

Hello @martinseifried, Thank you for your valuable feedback and continued support of Atomos products. We truly appreciate your enthusiasm and suggestions for enhancements. We're pleased to inform you that our development team is actively working on new updates to enhance the functionality and user experience of our products. While we cannot provide an exact release date for the next update at this time, rest assured that your feedback, including suggestions such as ISO recording, audio mixing, local source selection for presentations or videos, margin adjustments for Picture-in-Picture (PiP), Drag and Drop for overlay graphics, and button lighting brightness control, are being taken into consideration for future updates. Your input plays a crucial role in shaping the direction of our product development, and we are committed to incorporating customer feedback to deliver the best possible solutions. Thank you once again for your support and patience. We look forward to sharing more details about upcoming updates as soon as they become available. ATOMOS

Thanks for this feedback; we really appreciate it. This has been passed directly to our Product team for their consideration, thanks again for the comment. Cheers, Atomos

Hi @Ray-Smith, Thank you for sharing your feature request with us! We've duly noted your interest in ISO recordings, and we've forwarded your suggestion to the relevant department for consideration. Your feedback is valuable to us as we continue to enhance our products. If you have any more ideas or questions, feel free to let us know. We appreciate your input! ATOMOS

Me too :-)

Hi Logan, Thanks for your question. Just so you know, on the AtomX Cast, PiP locations are locked to those options. For full control over your PiP placement, we recommend checking out our Atomos Live Production, where you have greater customisation over your PiPs. Learn more: cloud.atomos.com/live-production Please let us know if you had further questions, Cheers, Atomos

Hi Coco, unfortunately not at the moment. It's not impossible, and it's definitely something we're looking into. Currently for ISO recording of 4 inputs, we recommend using our Sumo 19SE - you can learn more about that product here: www.atomos.com/explore/sumo-19se/ Hope that helps, Atomos

Hello @DarkKimo! Thanks for your comment! It's important to note that during Cast operation, the AtomX Cast supports up to 1080p60 resolution. If you have any more questions or if there's anything else we can assist you with, feel free to ask! ATOMOS

Hello @gholder26, Thank you for contacting ATOMOS. We sincerely apologize for the inconvenience you're facing. Please note that we've already notified our technical team about this issue. You can promptly get in touch with them for assistance. Here's the link to our support team: atomos.zendesk.com/hc/en-us/requests/new Please inform us if you require any help. ATOMOS

Hi Eric, We appreciate your feedback regarding crossfades and transitions and will ensure to pass the info directly to our Product team managing the Ninja Cast for them to be aware of. Thanks for your support, Atomos

Hi @CameraHeadStudios, We really appreciate your patience! Thanks so much for your ongoing support. We would appreciate any feedback you may have on this new software and our new products :) Thanks again, Atomos

@@AtomosChannel ok will do

Hello @poweronmedia, Thank you for reaching out to us! Our dedicated support team is ready to assist you. If you have any queries or need help with the multiview HDMI output on the Ninja, please follow the link below to our support page: support.atomos.com/hc/en-us/requests/new Once you submit your inquiry and provide the necessary details, our support team will promptly look into the matter and provide you with the information you need. We truly value your satisfaction as a customer and are committed to delivering the best service and support for our products. Should you have any further questions or require additional assistance, feel free to reach out. Our support team is here to guide you every step of the way. Thank you for your understanding, and we look forward to assisting you promptly. ATOMOS

Did you update also your Ninja Firmware?

@@StephanK13 Thanks for the heads up for the update, all my devices are now working.

@@C1Productions Apologies for our late reply! Thankyou to our awesome community who is there to support you. So happy to hear that once the latest firmware was downloaded you could use the apps and features successfully, we look forward to any feedback you may have :) Cheers, Atomos

Hi Liubomir7779, Thanks for your comment, sorry to hear you're experiencing this inconvenience. Please try this link to download FW 8.5 for Ninja Inferno: www.atomos.com/product-support?product=ninja-v NOTE: Scroll down on the left-hand side of the menu from NINJA V to NINJA INFERNO (ARCHIVE) - then simply download the firmware. Cheers, Atomos

Hi @NewRiseTV, Currently, only .png graphics can be uploaded to the AtomX Cast. Cheers, Atomos

Hello @pierremaestri391, Thanks for your comment! You can download the Cast app using the following links: For Windows: 1572678368.rsc.cdn77.org/ATOMOS-Cast_1.0.1_Win.zip For Mac: 1572678368.rsc.cdn77.org/ATOMOS-Cast_1.0.1_Mac.zip ATOMOS

@@AtomosChannel Why is this not on the Atomos site?

Hello @Victor, Thank you for reaching out to us! Our dedicated support team is ready to assist you. If you have any queries or need help with chroma or luma key options, please follow the link below to our support page: support.atomos.com/hc/en-us/requests/new Once you submit your inquiry and provide the necessary details, our support team will promptly look into the matter and provide you with the information you need. We truly value your satisfaction as a customer and are committed to delivering the best service and support for our products. Should you have any further questions or require additional assistance, feel free to reach out. Our support team is here to guide you every step of the way. Thank you for your understanding, and we look forward to assisting you promptly. ATOMOS

Hello @mcoxdj, Thanks for your comment! You can download the Cast app using the following links: For Windows: 1572678368.rsc.cdn77.org/ATOMOS-Cast_1.0.1_Win.zip For Mac: 1572678368.rsc.cdn77.org/ATOMOS-Cast_1.0.1_Mac.zip ATOMOS

Hi there, Thanks for your comment! You can download the Cast app using the following links: For Windows: 1572678368.rsc.cdn77.org/ATOMOS-Cast_1.0.1_Win.zip For Mac: 1572678368.rsc.cdn77.org/ATOMOS-Cast_1.0.1_Mac.zip ATOMOS

??