it breaks my heart that John has been alone for 40 years. He was so happy to have some company

OMG. The way they made him dinner and tea while still assessing his vitals. And then tucked him into bed. Amazing!!! I can tell with with 100% certainty that they would never in NYC. We have great hospitals and medical personnel but their bedside manner??? Below average.

I was so mad at the guy who was drink driving, but then his father said "he did nothing wrong" and boy did I just get a Hell of a lot madder. Holy wow, how can you have such an attitude, that when your kid have totaled 2 cars while DUI, the first worry was to make sure he didn't get arrested or face consequences. I bet as soon as he can, that man is back on the road - with or without his license

Those two that helped the first case went WAY above their call of duty, bless them!

Volunteer doctor!!!!!….. damn ... .they have everything over there - awesome. The level of compassion and competence I see is beyond belief.

Heart hurts for John, I was blessed to have my elderly dad live with us for over 11 years until his passing of cancer. Those two women were wonderful to him,.. ❤️❤️❤️

The paramedic who attended to the selfish drunk is SO beautiful. Wonderful person too. She overcame so much.

John could hit a soft stop for even the hardest of men , literally breaks my heart he has zero family . What a nice pleasant elderly man ,

God bless the ladies who helped John with a cuppa and some spaghetti and making sure he got his script of warfarin.

The British EMS workers are so much more compassionate and caring towards the patients watching these videos brings tears to my eyes almost everytime. They truly put their hearts into the job and care what happens to the patients. You see it in their eyes when they are affected by a particular case

I understand that Mark has an addiction, I have 13 years clean and sober myself, but wow what a selfish jerk!

I first want to say that I love this show even though I'm in NYC. God bless all the EMS workers and call centers who work so hard to save lives! That elderly man John is such a sweetheart, my heart was hurting for him, I know what is was to have elderly parents plus I worked in healthcare for 9 years. Some of my clients had family to look after them when I was off duty and some didn't, sometimes when my shift was over and I would leave they would get teary eyed because they didn't want to be left alone- it was heart breaking. 😢😟

As an alcoholic with 6 years of sobriety under my belt Mark made me kinda mad. The best thing that happened to him was his partner kicking him out and sticking to her guns on getting him help!

"How much blood has he lost?" "About a mug and a half." I am not surprised British people measure everything, even blood, based on mug of tea.

I grew up with alcoholic parents. There's a difference between a cancer patient and an addict, the cancer patient has no choice depending on the type of cancer.

This show dose a great job of fully showing the EMS field.

That young woman paramedic who goes out to calls and it reminds her of her younger life when she lived through addiction of her family member. Thank you for being so strong and being able to understand.

My heart absolutely melted, bless all of you EMS workers. Seeing you taking care of John was so sweet.

**long comment sharing some of my experiences as a paramedic** I worked dispatch for my local ambulance company here in the US for a month after getting injured on a call as a paramedic. Sitting there not being able to physically HELP was light years more stressful than actually racing there & treating the patient. I did it but there is just no way I could do that job for years. I truly admire those who do! It doesn’t help that the area my company covers is 8 counties with only 3-4 large towns...the rest is all very rural & wooded. So it can take quite a long time to get to people via ground ambulance. When I was working we only had one helicopter ambulance. Thankfully 2yrs ago they added a second one. After I became an ER nurse as well as a paramedic I worked a few shifts every couple weeks on the air ambulance. Those were some of the most memorable calls I worked. Due to the area being so wooded I was extremely glad we had a couple amazing pilots who kept us safe. Even if they did scare me more than once!😂 It really helps that HERE all police, fire & other first responders are trained how to identify & Mark a landing zone for the helicopter...esp at night. Without that there would’ve been no point in us going on many calls. We’ve landed in the middle of roads, front/back yards, fields, cow pastures(poor cows)...so many different odd places & often in far smaller spaces than I thought we could fit. But that’s when u just have to trust the pilot. The helicopter I worked on was big enough that we could carry 2 patients laying down & one sitting upright if absolutely needed & weight permitting. I personally only had to do 3 patients twice. Once for 3 people & a 2yr old (so technically 4) who got caught canoeing one of the rural creeks during a freak bad storm in 50F weather. There were no roads near by but we found a clearing to land. The creek isn’t deep enough in a lot of places for a boat w/motor to pass. So we kinda HAD to take everyone at least to where ground ambulances were waiting. The mom was borderline hypothermic & the dad & his brother were seriously hypothermic. They had stayed huddled around the mom holding the baby so thankfully the baby was only mildly cold. We dropped off the mom & baby w/a ground unit & took the two men on to hospital. Everyone survived but one man & the baby ended up with pneumonia bad enough to stay in hospital for a week or so. Had they not huddled around the baby & wrapped everything they had managed to grab around them...the baby wouldn’t have made it In sure. Also had they not been able to finally get cell signal enough to say roughly were they were & had one road flare....things would’ve gone far different. Because they weren’t even EXPECTED for another 36hrs as they were doing a 2 day trip!😕😕 If they wouldve had to spend another 36hr plus the time it would take for us to find them...I doubt they all would’ve been alive. We worked a LOT of calls related to people on any of the dozen + waterways that flow thru thousands of acres of National Forest. When not on the ambulance I also volunteered with search & rescue which covered not only the waterways but also the literal hundreds of miles of hiking, horseback & ATV trails plus 21 camping areas in the local area. Plus for lost hunters or woodland explorers who go off trail & either get lost or hurt. I’ve lived in the area all my life & have hiked, rode on horseback or ATV many of the trails & canoed down all the local waterways many times from childhood onward. In search & rescue we are lucky that the local military base uses some of the National Forest to train in so they help us search by air & land. Their ability to use thermal to search by air can REALLY help. I’ve even flown with them a few times & along with others were lowered via rope & harness to help injured people until we could get the far smaller helicopter ambulance there. Wanna talk about scary! I never thought about it while doing it bc of being so focused on the patients. You HAVE to just put such emotions out of your mind & focus solely on helping those in need. It’s only AFTER that all those emotions come rushing in and hits you at once. And if the outcome isn’t all good then everything hits that much harder. Its why after such incidents with poor outcomes we have debriefings were we talk with both others who were there/a part of the incident...as well as others who weren’t. And there is always a pastor & some type of mental health professional to talk to if needed. But bad outcomes or even some really bad calls w/positive outcomes stick w/u for days, weeks, months or even years. They haunt your thoughts and even your dreams.😞 But when working u cant show those emotions to patients bc they are having an emergency & it could literally be the worst day of their lives & they are looking to those responding to be calm & help them through whatever is going on. If those there to help panic or breakdown it can actually harm the patient as they will likely panic worse and the family/friends can also panic further which could put them & others at risk. Appearing calm & thereby helping to calm others is often the best tool we can bring to any situation. That’s even more true in dispatch.

The love and compassion that the British first responders show is amazing. I've lived in the U.S. for 60 years and never had an ambulance person offer me tea! But I have heard multiple ambulance crew member intimate that they rather do something else or say they hate their job. Really? Then get the hell out! I seriously doubt that All of these Brit crews are only acting this way because a camera is there. They are mind blowingly amazing!

I wish there was a budget or a charity service for 'low-level' emergencies for the elderly or other minor things that need help but not a paramedic. the people working that can let the service know if a paramedic is needed, but if not, they can take care of the social service calls.

As an American, the concept of someone calling an ambulance and NOT wanting to go to the hospital is so odd to me. Like, I wouldn't even THINK of calling 911 unless I absolutely knew I needed to go to the hospital.

He did nothing wrong? I would have arrested both. Also nice that the barge owner helped. My favorite was John. I adore old people.

i feel so bad for phillip, hes just a broken man, not sure why but when he looked straight at the camera you can just feel all that hurt deep down

May the lord bless the paramedics. “Will you make me a cup of tea” they made him his tea helped him with the spaghetti. May the lord just bless them. I’m in tears. Angels walk this earth everyday, we don’t know who they are but they are angels walking around. John was never alone he had two beautiful blonde angels. ❤️

Poor John....he’s been alone for 40 years and he has not had his medicine in two plus days. My heart breaks for him. I feel he is strong willed and he is going to make it through this too 👍✌️😉❤️❤️💖💖💖💖💓💓💓💓

Omg when the overdose guy was sitting in the ambulance and he looked up and was staring at the camera it scared me to death!!!!!!💔💔💔💔 I love these shows!!! It shows both the good medical calls and the other ones as well!!!! I wish there was new ones❤️❤️❤️❤️

What a helluva’ job to have, takes a calm and special type of person..🙏🙏

They are all angels in a human shroud!

@ 19:25 the look of infinite tiredness

Getting him tea,food and this's an that's.

I always felt like saying "Sir, if screaming "Just get an Ambulance!" worked I'd be screaming it with you

aw I can’t believe they made John dinner 🤣

The paramedics making John some tea and spaghetti🥺🥺 my whole heart❤️❤️

Why are people so selfish to get into a car when they're drunk.

The uk has amazing paramedics I can't believe the level of care they actually made him a cup of tea made his meal and set him back where he wanted to be checked if he was stocked up on his meds ordered his medications and set him up in bed god bless theses ladies! 💜💙

Oh phillip wish I could give you a hug ..my heart breaks x we all make mistakes .

I'm am just amazasedvhow how knowledgeable and super gentle and kind everyone is .....bless you all..I'm watching from Arkansas USA..love your shows and your accents ....

That first call gets to me my step dad had a massive heart attack and the squad isn't that far from us maybe 3 minutes and it took them a hour to get to us just because my friend who is a police officer was there helping me they said he was a priority 4 but he wasn't we did CPR until they arrived an he survived with no issues or brain damage

@44 min you can see the remorse for his past actions and that hes truly hurting

These are great videos and great series. After watching several episodes, I realize I could never be a paramedic or a nurse. I have no problem with blood and gore, broken bones sticking out of arms and legs, puke, etc., but pulling a stinky old man off a toilet in the middke of the night makes me cringe. I can't stand phlegm either. Someone coughing up a lung makes me sick. I'd have nightmares! I could never do that job. The paramedics in these programs are amazing people. I would never make it. I am humbled by their dedication and willingness to do anything to help their patients. Amazing.

i cried so much in this episode aksnjsks

Good bless for all good paramedics, God safe and protect them. 🙏🏻🙏🏻🙏🏻

It would help Mark if you took all of the dam alcohol out of the frigging house!😠😠😠 They just keep letting him get one after another! 😠😠😠😠😭😭😭😭

that lads dad that said he did nothing wrong needs help really, nothing wrong? what if he had killed someone? i just cant rationalize his thinking, and poor John bless him he needs a good carer

John is a blessed man 😇😇 Angels of Mercy these paramedics are.

I love John ❤️❤️

Reference the accident and the confusing location, GPS longitude and latitude helps!! Okay, it's a DUI, in Canada Police would have been on the scene so a breath analysis would have been taken before he left the site. As for the father, he should be arrested for aiding in abetting in a crime. Sorry, but for drunk (not drink) driving, your TOAST.

In America if a person doesn’t want to go to the hospital the paramedics do not wait around for even 10 minutes let alone 4 hours! Since that guy didn’t want to go to the hospital and he wasn’t a danger to himself or others the paramedics should have left. By staying there with him your just holding up time that you could be helping other people that really need and want your help. Wasted tax payers money by waiting 4 hours for a drunk person to end up being forced to go to the hospital.

Its so prevalent addition all over the world! Yikes! Dear god intervene...prayers to all that it involves

As the survivor of a head-on impaired collision, (Driver of the other vehicle was impaired, killed himself & his two passengers) I find the actions of both father and son reprehensible! What makes it worse, is that it sounds like it is the second time the son has done this, or that he admitted to at least. Not only is he putting his own life at risk, but the lives of the motoring public as well. Then his father reinforces the behaviour by springing him from the hospital, to avoid any possible repercussions, excellent example you are setting there dad!

What's so hard about saying, "An ambulance is on its way. In the meantime, you've got to start CPR."? Callers wouldn't be so frantic if they just knew help was already en route.

I love jhon...

Those two EMS were totally judging that drunk driver. I would have too. There’s no good reason to be taking the wheel drunk. He’s lucky he didn’t kill anyone else. Edit to add, shame on his father for enabling him 😡

Mark's a alcoholic, he could have a seizure . Give him the 1 can of alcohol, until he gets to the hospital. Hes probably will always drink off and on until he dies, it's really sad.

I would not stand there with mark. Maybe go back. But other people need help. I wouldn’t be there no 4hrs. No way. He would sober up in a cell

One ambulance 😮😮😮! The only thing at least I can say here in America most places have a lot more ambulances running at one time

You just can't help some people who don't want to be helped.

My god, poor Maya, 4 hours trapped in her own PTSD trauma hell

Maya is beautiful, and not just physically:-)

Its probably for the best he drinks until he is ready to quit. Sounds like he has fits when he withdrawals

All of these people have emotional pain. Everything stems from the loneliness and rejection they feel.

such a sad story

Wow

VON Services are desperately needed in Britain, I understand why older people want to remain in their own homes, but they need daily care, some live-in care. This is just so sad. (reference John)

When it comes to Mark, he’s comfortable in his situation right now. He’s in his right mind, he’s just an alcoholic and they can’t make him go to the hospital. The police can’t make him go either. He’s not committing a crime. The crew has been there for about 3 hrs as other cases are backing up. Hopefully, he will want to make the step to change his lifestyle. Self medicating never helps a situation because until Mark wants to, unfortunately he’s going to continue. He just can’t see past himself in this moment. It’s sad.

It makes me angry that out of millions of people in this world not one person is taking care of the elderly guy John😡

gotta love them drunk drivers. smh. Nothing but respect for Maya who's managed to extricate herself out of a home situation where drug use and verbal abuse was normal. Look at her now. She's come far.

There’s a big difference between having alcohol withdrawals and really trying your best and then purposely going out of your way to smoke a little cocaine or whatever else it is

Just a bit of advice, although I don’t know if British law is same as USA, but the police would have HAS to come if the woman who owns the apartment would have called the police, or if the controller would have told the police the where wants him out.....that’s an eviction, and they have to assist. Just some problem-solving from almost 40 years of Ambulance/ER/Trauma RN! Great 👍🏽 job, though!🕊💕✝️✡️🙏♥️🙋‍♀️🌹

Geez, I’m such an American when it comes to this stuff. I wondered why on earth did they call an ambulance for a broken ankle. Because it doesn’t cost $50,000 to take a ride in the wee-woo wagon, that’s why

My heart hurts for all of them. I think the one that made me the most mad though was that young man who rolled his car driving drunk, then his dad comes and picks him up and said he did nothing wrong. He's going to kill someone. Mark broke my heart, he really needs help and he is lucky his family is there to support him. I can't remember the gentlemans name that tried to overdose 16 times but I pray for him also.

Addiction is selfish? How rude can you be to say that do they have any idea how hard addicts fight

49:58 for an ambulance to be at a scene like this for hours is so bizarre. They aren’t miracle workers. Get in and get out. You can’t fix everyone’s personal problems and that’s not the job of an EMT. Medical intervention and get them to a hospital or morgue. Then move to the next scene. No wonder they are always short on help. It’s so weird.

35:54 Ooh maya.... Girl you so FFFFFFFFFFFFFFFFFFFFine

2.3 million people in a hundred mile radius and you only have 13 ambulances?! Seriously? My chances don't look good.😞

This is scary asf

👍👍👍👍👍👍👍👍👍👍👍👍👍👍 for watching this medical Show)

He hasn't hit rock bottom. His family has. He is beyond selfish.

And being an alcoholic is the furthest thing from being a drunk. This mark is a drunk. Alcoholism simply means that you shouldn’t begin drinking.

Would someone tell me the singer/songwriter and name of the song at the end of this episode? I’ve been searching but no luck so far.

Who Woulda guessed this was covid but they didn't know it then.

I fully understand alcoholism is an awful addiction but to compare it to cancer is just foolish. Cancer patients WANT to live. They FIGHT to live even through it makes them so sick and weak. Alcoholics just make excuses. I've seen many get sober. It's a challenge but if you want it bad enough than you can get sober. No excuses. Soooo No I don't like alcoholism to be compare to cancer. My mom had cancer and fought with all she had and almost didn't make it. Thank goodness she won and is cancer free. I feel for them and I would like them to get help but they have to want it. Don't compare the two. They are way to different situations.

I know its scary to be in an emergency but you don't need to expect them to magically appear when you need them. There is no need to get on like a maniac when you call.

I totally understand people not wanting you around if you’re treating life like that, but at the same time, do they not realize that some things if you try to cut them cold turkey could literally kill you

Why doesn't John live in Assisted Living?

4 часа уговаривали алкаша поехать в больницу. Я аплодирую стоя вашему терпению. У нас бы 10 минут и послали бы.

Drink driving should be prohibited globally. Cos of these lackadaisical irresponsible attitude, they are the ones who caused deaths on the roads, etc. They caused more expenses which could be channelled to more important cases/situations. It's high time that government should impose a very severe penalty on drunk drivers. 1) Suspend their driving license permanently. 2) The fine should increase to ... At least STG PDS 100K for first time offenders. For repeat offenders, the fine should be STG PDS 500K. If deaths occur to innocent victims, the drunk driver and his family to fully support the deceased family in areas of financial, housing, education, medical, insurance, everyday living expenses. The accused is to be jailed for life. If no jail sentence, then have the accused photo, details published so that everyone is aware AND if anyone saw the accused drinking, they can report him/her to the authorities. It's other peoples' lives. Innocent lives. Once gone, cannot get back. So, please consider this so that to be a law.

You cant make someone go to the hospital. You cant make them get help either. Why sit there and try and guilt them into something they don't want to do. You're wasting your time, breath, and resources. The first hour of trying, fine. But 3-4 hours? No.

The alcoholic that refused to go to the hospital, if it was here in the US the police would have put handcuffs on him and took him somewhere to get help. He's skin and bones. He only thinks about getting drunk. His liver will fail and he will die a painful death. Sad situation.

I lack all sympathy for the alcoholic who is wasting all that time. He’s a total selfish ass with no concern for anyone but himself, and in this case, the police did not act appropriately. They, too, are overstretched, but this is the fault of the system that cannot keep up with the population growth and the time wasters. They need to leave these time wasters and go to serious calls. There should be a waiver these type of patients so the truly needy patients get the help they deserve. This man has a huge family, loads of support, and there is loads of help for alcoholics, so leave him behind. All the nice music is fine, but the truth is ugly.

Fnodewnwbpsp🇧🇻🤭🚨💋🚨📞🟫🟫🟫🟫🚨🤨🔴🤭🤭🔴📞📞📞🚨🟫🟫🟫🟫🟫🟫🔴🤭🤭🔴🤭📞🇧🇻🇧🇻🇧🇻🔴📞🚨😅

The other gal has no bedside manner, at all.

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Philip, you can make a search your family with background checks. You just need their names, follow the program instructions, and it will tell you where your family members are, even if they live separately, in another state, it does not matter. IF you’ve tried those programs, they still won’t talk with you, that’s on them. You can make your own family with close friends, pets, etc.... DON’T EVER GIVE UP, PHILIP

Remove guns they say it will be safer they say

As someone who’s name is also Maya, I guarantee they’re mispronouncing her name. It’s My-a not May-a.

Why are they making tea and dinner for patients? No wonder they don't have enough ambulances.

I think what happened to John was OBVIOUS and if he was ABLE TO PUSH HIMSELF UP UNASSISTED THEN HE WOULD NOT HAVE HAD TO CALL YOU PEOPLE