(BREAKING NEWS) Etsy REVEALS Their AI BOT Seller Suspensions

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Ай бұрын

(BREAKING NEWS) Etsy REVEALS Their AI BOT Seller Suspensions
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Check out The Transparency Report: www.etsy.com/news/etsys-2023-...
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0:19: 🚨 Etsy releases a report for stock investors revealing over three million listings suspended, impacting sellers.
8:55: ⚠️ Etsy reports a significant increase in listings removed for policy violations related to house rules, not copyright infringement.
18:15: ⚠️ Etsy sellers faced policy violations due to improper listing of print-on-demand products, leading to mass takedowns.
26:58: ⚠️ Increased enforcement on Etsy platform, impacting sellers and listings.
36:11: ⚖️ Etsy sellers facing copyright issues can file a counterclaim to keep their listings up until taken to court.
45:01: ⚖️ Importance of respecting trademarks and copyrights to avoid legal issues and trademark loss.
53:59: 💸 Increase in refund rate due to streamlined purchase protection requests on Etsy.
1:02:34: 🔍 Inadequate measurement of seller violations by Etsy revealed in report.
1:11:19: 💡 Importance of trademarking and copyrighting words in artistic and business contexts.
1:20:17: ⚖️ KZfaq's coherent approach to violations involves warnings, strikes, and consequences based on the number of strikes.
1:28:29: ⚖️ Importance of carefully crafting an appeal for Etsy seller suspensions
1:37:03: 📢 Importance of communication in account suspensions and community engagement
1:46:14: 💡 Etsy's lack of proactive measures against copyright violations is driven by profit motive, not fear of lawsuits.

Пікірлер: 209

@brandcreators Ай бұрын

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@a.s.2525 6 күн бұрын

What you didn't understand is that Etsy gave back 400$ from money of seller and not from Etsy Protection Program.

@Laflaqua-hg5yx Ай бұрын

Problem is that Etsy forgot that sellers are their customers and they give 0 f***s about sellers.

@FransVanWyk 29 күн бұрын

I was a new seller and still busy designing t-shirts. I had 17 shirts listed when I got an email to say I had been suspended. No reason was given. I appealed immediately and about two hours later I received another message saying I was suspended forever. They even said we're not going to say why, but it's final, and don't waste our time again because we're not going to look at your messages again. Don't even try to open another shop. I took about two days to have a good look at all my designs and could not find anything wrong. That was a very nice introduction to POD.

@amyscardandparty 24 күн бұрын

So sad. This is horrendous and so widespread. :(

@noneyun9943 5 күн бұрын

Just use a VPN. The bots aren’t that smart

@FiveCedars Күн бұрын

@@noneyun9943 and then you need a new address to use as well as a bank account and tax id number. It might be done but would be a lot of work for sure.

@MoonCrone902 22 күн бұрын

How a company justifies no customer service for their own customers but expects those very customers to provide excellent customer service to the buyer. What a bunch of hypocrites! I might have made my last purchase from Etsy!

@khimbittle7705 Ай бұрын

It seems like the answer should be simply have a button to press before you put up the listing to have the etsy bot scan the new listing and report any problems so you so you can correct

@phyllisa1720 Ай бұрын

That’s a great solution

@amandaorr2850 29 күн бұрын

If Etsy's AI bots can immediately scan listings and approve or cancel them, then it may be better to do this at the time the listing is created so the seller can fix the issue immediately BEFORE publishing. Investors need sellers as much as buyers, and sellers need Etsy to help them be successful with the right support tools to make the listing process more streamlined.

@kaistockman6443 18 күн бұрын

@@amandaorr2850 I don’t think they will care though because there’s always going to be someone else creating a new Etsy shop.

@StephanieGagos Ай бұрын

They treat their sellers like crap..it's crazy to me. I just hear horror story after horror story of legitimate accounts being closed without explanation, real handmade listings taken down while mass produced items stay up and there is no customer service for the sellers. I can't believe they've been getting away with this for so long.

@Miki_Lynn Ай бұрын

They don’t care at ALL about their sellers for sure! They made thousands off of me and let an AI bot determine I was in violation. I filed appeal after appeal and even sent counters over, they could care less.

@phyllisa1720 22 күн бұрын

@@Miki_Lynn Same here, Etsy is not about people at all. Maybe this havoc they are wreaking on people will in-turn end them. May I ask, which platform have you taken your shop too. I am in the process of having to start over.

@kaistockman6443 18 күн бұрын

That one huge shop that got shut down for owing a couple dollars in one of his other shops, my uncle sold on eBay and a couple years later he tried to start selling again and realized he owed them like $200. He thought all the fees were being taken from his payment method on Ebay. He paid the fee and he got right back on that was $200 not even the seven or whatever the other guy owed. eBay probably isn’t as good for handmade but you can list items for free so I might try it.

@Miki_Lynn 2 күн бұрын

@@phyllisa1720 I was thinking a Shopify acct but maybe Amazon. I’m still trying to figure it all out.

@KtCmAcHiNe Ай бұрын

Etsy is a joke they have two different people saying you violated their policy New york,and ireland, then one says you are fine and the other suspends your account for good

@daniellynn4210 Ай бұрын

Why didn't Etsy start by banning the copy rights infringement and bann those sites first? If you just type disney there are thousands...

@Canoby Ай бұрын

See, that would cut into the profits Etsy is making off those stores/sales

@21_f_aus Ай бұрын

Those shops or some of them could a license to sell Disney but for sure they should be taken down if they don't have a license to sell

@Canoby Ай бұрын

@@21_f_aus I actually investigated what Disney requires for licensees- TLDR they have some strict expectations on how labor is treated in the production of merchandise. IDK how one could vet print shops etc if one had a POD store with a third party like Printify etc

@cuotasdefe Ай бұрын

Because they make a thousand dollars with those listing obvio 🙄

@brenda121143 Ай бұрын

Artists hope that people have more Scruples than to outright steal. Why do people who plagiarize think it's okay and they have a right to do it? People who do this dastardly thing cause people with copyrighted property to withhold it from the marketplace because they don't want to be copied

@LauraPD Ай бұрын

I'm a legit handmade seller, and I'm in my final warning for "violating their handmade policies", so no-one is safe. They have been taking down so many listings from legit sellers who has been stolen like me, that many of the are just leaving. It's exhausting. Meanwhile, the copycats get Etsy's pick badges 🤦🏻‍♀️ They could just take a look at the dates when a product was listed for the first time, you know...

@johnAndersen-ce8jr Ай бұрын

It’s the ai doing that totally

@Miki_Lynn Ай бұрын

I had my 7 year old shop taken down permanently by stating my items were not handmade. I spent 30 hours a weeks making my items. They didn’t bother to reach out to confirm this was true after these AI bots came after me.

@LauraPD Ай бұрын

@@johnAndersen-ce8jr yes, I know, but then there's no human to talk to, they say they're humans taking a look at it too and they decided so, but no human responses when you chat with them, but just the same responses over and over referring to their policies, which I'm in reality in good terms with they say what they say. It's awful.

@LauraPD Ай бұрын

@@Miki_Lynn I'm so sorry for you 😓

@jahjahflash Ай бұрын

yea I noticed some guy with 11k sales and he jacked in his New (mens ties) that same content as mine -- a lot of designs were remade - -its just gross

@kathylovesmk Ай бұрын

I have shopped on Etsy hundreds of times, since the day they opened and I'm on the fence about ever shopping there again. I don't want to punish makers, but I'm completely disgusted by Etsy's business practices, greed, and obvious lack of care for the makers.

@Liz-wz8dh 25 күн бұрын

Same

@MoonCrone902 22 күн бұрын

I hear you I love the stuff I get off Etsy but I have a problem doing business with a company like this and it seems the horror stories just keep coming. Not impressed!

@416manda Ай бұрын

I was reported by an Etsy seller a few weeks ago and had 3 listings removed for custom baby blankets. I fully believe they were attempting to prevent additional competition. They claimed I had copied their design (my photos were completely different, blanket type was the same). They also claimed that I had copied their listing descriptions, color options infographic, etc. All of my listing photos were original and created by me. It was as though Etsy employees or AI had not even viewed my listings before they removed them.

@21_f_aus Ай бұрын

Things like this gives me little confidence in etsy, banning, taking listings down etc without really looking, and doing their job, no wonder so many people are leaving etsy, either as a seller or buyer, I opened my shop in 2016 and closed it due to payment issues and just haven't reopened, been looking at reopening later this year, but am conflicted on it but if I do I will have an actual site too so I have that yo fall back on if I have issues eith etsy...

@ArdensEye Ай бұрын

Hey Manda, that totally is terrible. I get that you were the creator of your custom baby blankets and what I drag to have your work removed from the listings. It’s hard to make money if the products disappear from your store. Terrible! and such a waste of emotional energy to have to deal with it. I hope your store gets back on track. Blessings!

@kaistockman6443 18 күн бұрын

Someone I saw said Etsy has to take the listing down. I’m not sure if that’s true, but maybe so you should contact Etsy and tell them it’s your blanket and you didn’t copy anything. Then, if they still won’t put it back up reply to the same email they sent you don’t open a new case.

@susankahn7219 Ай бұрын

I had a shop on Etsy for 12 years and last yr they deleted all but one of my listings. No email saying why. No one to get in touch with really to talk to about it. They sent me an email finally that said I used the term FDA approved bags for my cookies! And that was a violation. Now, many other cookie sellers say the same thing and they have not had their listings deleted. I think it is partly because my shop didnt bring in as much revenue as others. Needless to say, I'm done with Etsy! Closed my account.

@FoxgloveTreasures Ай бұрын

Wouldn't they WANT people to use FDA approved bags?? I mean, if I bought food items, I'd like to know that it's not in toxic packaging!!

@phyllisa1720 Ай бұрын

That’s awful, they have been attacking my shop too

@velafresh 29 күн бұрын

Just show a picture of the FDA approved bags instead of in the description so etsy cant read it, but yeah thats really stupid

@kaistockman6443 18 күн бұрын

Maybe try to reply to the email you got from them, just keep replying to the same email not open a new case. I didn’t realize when I was listing some beading cord that the color was Amber and they would deactivate my listing. I wasn’t selling Amber. Messaged them and when they replied, I wrote back to them saying again that my item was not Amber. It was a beading cord and that is the color and they finally reinstated my listing. The other day I was about to list some glass beads and I almost put ivory as the color and realized the listing would probably instantly get taken down again, so I made up a different color name, even though it looked ivory colored.

@jennykay780 Ай бұрын

If the economy is doing so well as Josh says it is then why doesn’t he hire more customer service reps?

@Quickdraw1111 Ай бұрын

Josh is dumbfoundly clueless about the economy. Has he not looked at the economic numbers of our country? Even ABC News recently pointed out how bad our economy is doing. But Josh thinks it is "doing well"?? I have now lost confidence in him.

@M.Campbell Ай бұрын

I had been considering opening an Etsy shop for items I personally create, by hand. At this point there are far, far, too many stories, like this, happening and there doesn't seem to be any method for resolution. I'm staying far away from Etsy. I don't need more stupidity and unfairness in my life.

@TYGod2011 29 күн бұрын

Some day there will be a law suit.

@fouraddy Ай бұрын

One thing that Amazon does if you want to sell your handmade products in their Handmade section, is that they require picture proof of you creating your products. They also ask you a few questions such as how long it takes to make the product. You would think that ETSY could figure out a way to screen potential sellers before they are allowed onto the platform similar or better than Amazon currently does.

@phyllisa1720 22 күн бұрын

It's quite obvious Etsy is no longer a platform handmade item. There is a ton of drop ship junk, and loads of big time suppliers that were on Ebay and Amazon. Now I hear the door is open to Temu. The times have changed, I noticed this is not only an Etsy thing, small businesses are being put out of business in favor of big business. How often do we see small shops in town or family owned businesses. It's sad, because it takes entrepreneurs to build and maintain a balanced economy. Now, it's all going to the big corps, we lose control of our lives. No choices.

@melaniekehaya2868 Ай бұрын

This almost puts me off attempting to sell on Etsy….

@MoonCrone902 29 күн бұрын

Not doing it just not going to stress myself out over this

@NeneAlokasBlog 25 күн бұрын

Just don’t bother. The bot will take you down sooner than later

@mounkwood530 Ай бұрын

That happened to me where I was uploading a tumbler wrap (digital item) in Esty and they took it down within SECONDS of me uploading it for a policy violation. I simply deleted it and uploaded it again but 15 minutes or so they sent me a notice that they thought it was a counterfeit but soon realized it wasn't, Like WHAT! An image of pink and gold marble is counterfeit.. yeah no human looked at that.

@tinaventura9820 Ай бұрын

All good with Chris' rants! Chris, you explain things very eloquently and clearly... also very "precisely and accurately". 😁 👍🏻 Keep up the great info guys!

@Miki_Lynn Ай бұрын

This big question is, can us as sellers, seek legal action against Etsy for unjust shop suspensions? How does one go about this and is it worth it? I counter-claimed the AI bot IP infringement, they had 10 days to respond. I was advised they had 10 days to respond, they didn’t but they still closed my shop.

@phyllisa1720 22 күн бұрын

I just got a computer generated response denying my appeal. No human, IMO, really looks at the shop to help a seller stay in business. Their mass production sellers (ie, drop shippers and major suppliers) more than make up for the small shops they are putting out of business. They are getting many many millions vs our thousands. Just another corporation, non human, robot employees, no soul.

@Miki_Lynn 2 күн бұрын

@@phyllisa1720 I’m sorry you lost your shop too. :(. I’ve been setting up a Shopify acct but I’m so afraid the same bots will come after me!

@fibergoddess1 Ай бұрын

I received notification that a listing had been taken down because “one or more of your listings was flagged by Etsy’s internal systems for violating our Prohibited Products Policy”. The listing was for page tabs that I had die cut. Other listings of the same shape that I cut from different paper were left up. The next morning I received an apology email. 🤷🏽‍♀️

@terrypen Ай бұрын

whole store suspended and two messages I received said the same exact thing!!!

@amyscardandparty 24 күн бұрын

Me too. Happened Monday. 39k sales and nothing but a crappy automated decline on my "appeal".

@MarabelleBlue Ай бұрын

I just finished revamping my store and posted some products on ebay other than my personal store site. I'm actually going to update the pics on ebay because my original pics were ugly. Anyway, when my friends tell me, "you should sell on Etsy", I think about your channel. To get suspended for a "toggle" or "checkmark" I don't think it's worth the frustration. I understand Etsy is a big marketplace, but not if I will get ripped off down the line over something stupid on their part.

@johnAndersen-ce8jr Ай бұрын

Relying on an algorithmic model is not a sustainable business strategy

@bethcoleman26 10 күн бұрын

Good job you guys. Good investigative work along with your diligence to bring this important information.

@veebee3837 Ай бұрын

That makes no sense that if you don't go after people you loose your trademark. If you have ownership of it you have ownership of it. You can be selective on who you go after.

@gmscout2947 Ай бұрын

Thanks for answering my question, guys. I've been thinking about it for a few days. Your channel is awesome!

@Will4fun 29 күн бұрын

AI has effected buyer's also. I won't do business with Etsy anymore . The FTC needs to get involved and fine them and/or shut their business down.

@orlykremer1294 5 күн бұрын

after 5 years and with no reason (I sell only vintage ) my shop was suspended permanently.

@patriciajohnson1138 Ай бұрын

Thank you for keeping us updated ❤

@eurekaelephant2714 Ай бұрын

You cant send a robot to do the job of a human being, at the same time sack a lot of human beings. They want good business people to open up their shop, when Etsy dont seem to be good business people themselves...

@HawaiiWS6 10 күн бұрын

Buyer protection happens in 1-2 hours or less and 99% of the time without any input, response or defense from the seller. They just steal money from seller and refund buyer.

@chrisparker6968 3 күн бұрын

Etsy has permanently suspended my account on 4/8/24 for no reason. All of my products are hand made, the pictures were taken by me and are not offensive. This all happened after my 1st sale. I will not get my money from that sale for over 180 days. What Etsy did is not ethical. I have also sent an appeal and did get my reply back in yes 1 min also.

@daij6260 Ай бұрын

I was suspended within 1 hour with one original design. ID verification submitted twice now. Only bot responses. Super disappointed I have another shop that’s is in good standing.

@Karen.c.h Ай бұрын

Why would you ask if Etsy used AI when they literally purchased an AI company for over $40 mil a few years ago? Meanwhile look at all the Disney (and other trademarked stuff) that’s on the site today. 3.8 mil is a fraction on the number of listing.

@jennykay780 Ай бұрын

Etsy wouldn’t exist if it weren’t for trademark infringement. Heck they advertised during the Super Bowl. That was just going to draw people to loom for items for their team. No one on Etsy has a NFL license.

@loriachaddon8497 Ай бұрын

My sister has had her shop suspended with POD. Supposedly, there was a copywrite infringement. They were original designs and not even created using a template. She has just given up because of all the hassle of just trying to get them to answer her.

@simplengreat9974 15 күн бұрын

Yes my store was suspended as violation of handmade policy. And I sent all the charms I made in China of 7000 in gold 5000 in silver and I also sell charms and one by one of the listing were suspended and finally 12/15/2023 was suspended. I ended up with tons of charms. No matter how I sent Etsy all the charms pictures from my work Etsy does not even respond.

@TinRoofVintage Ай бұрын

As a consumer, I can imagine the high number of suspensions, especially of items not handmade because I've purchased lots of items from Etsy that was not handmade! In fact, I thought they changed the policy, so I planned to open a shop for collectibles. I came on KZfaq, did a search on how to open an Etsy shop, then saw your video that was named, "Watch This Video Before Opening an Etsy Shop," (or something to that effect). I've watched all your videos on this subject, thank you both for this valuable info! New Sub! 💥

@evilrose412 Ай бұрын

My shop is suspended since I opened it 18th Feb. Filed multiple appeals, after forever it get's right back to "suspended", no action taken. I have other shop and I know policy, I'm sure there was nothing that violated the policy. Not to mention I was working on.. 1st listing!

@mountainspryte5331 Ай бұрын

I had a shop started last november. , it was suspendend 4 weeks ago. I then created another shop , it was suspended even before i was able to put up my "dummy" product. Yes i appealed, after 3 weeks, i recieved the blanket blurb. My listing had my production partner printify and my designs. I tried to create another shop, now i feel like my ss is flagged becuz i was not allowed to create a shop. I also created my own unique designs and nothing to do with any other brands. My niche was scandinavian boho.

@timberlunasam Ай бұрын

I don't believe Etsy's AI Bot is either accurate or precise. How hard it is for an AI bot to recognize Barbie and Mickey Mouse? Not very. So many search engine's search by photo. All the top POD items are copyright infringement. Since Etsy make money off of each of these listings - no matter what their "rules" are, why doesn't Disney sue Etsy for the copyright infringement? Etsy is doing NOTHING to take down counterfeit items. Everyone knows Disney Characters, Barbie and Grinch for an example. Why does someone has to prove to Etsy they own the copyright to get that listing shut down? Etsy is making too much money off Copyright infringements so they do nothing. Th'at's got to be the easiest violation to fix on Etsy. ETSY should take the responsibility to take down copyright infringements and be proactive to keep those sellers off the platform. By not taking them down they are are promoting the practice by making people (whether they know better or not) know they can get away with it. HOW IS DISNEY NOT GOING AFTER ETSY? Flagging the name will just make people say "Disnee or Diznee" Its the photos they need to scan. ITS NOT THAT DIFFICULT.

@joanfergus9913 Ай бұрын

Have read the Report….. one listing was taken down about a year ago …..no warning …..9 listings almost the same were left and are still there .

@anitacoscolin653 Ай бұрын

Yes whole shop taken down. Nothing copyright or detrimental. Didn’t even state the listing. Immediate response from a bot saying we are permanently suspended.

@amyscardandparty 24 күн бұрын

Regarding Customers reporting "non-delivery". I had a customer adamantly claim, like screaming at me in messaging insisting she didn't get her stuff (custom party supplies). Order was over the $150 Etsy coverage. I provided tracking number to the claim process and FOUND HER PHOTOS ON FACEBOOK, videos too of her entire party with ALL of the products I'd sent her. Provided those TO ETSY, and they refunded her over $400 out of MY FUNDS. Huge hit to my small business. This happened multiple times where I had proof of customers lying to get their stuff for free.

@leannecurtis8863 14 күн бұрын

so sorry that happened how appalling!

@timespictures Ай бұрын

Love the podcast

@21_f_aus Ай бұрын

I watched a video the other day concerning this, she was reading it out, if humans are taking a look at the flagged listings etc, then they're not doing a great job of lookng at these listings... I hope things will improve in the coming months as I do want to reopen my shop, but I will alsobe having a site to fall back on if I either close up permanently or my shop s banned etc... everything etsy has been doing in the last few years has concerned me inregards to reopening my shop, it really doesn't fill me with confidence, I hope they do better...

@jahjahflash Ай бұрын

One listing flagged - wrongly- partner was associated, artwork is original -- attempted to contact got the run around-- 15 years etsy seller-- not sure what to do when you are in a kangaroo court - -but I got an idea not to put all my eggs there

@cynthiaplasters3400 Ай бұрын

I had an order go missing after I shipped it. I filed a lost mail report with the post office and resent the order but they still refunded without contacting me. There was even conversation in messages with the buyer that started when I couldn’t track the order.

@jennykay780 Ай бұрын

I had an issue today having Etsy steal money from me and giving it to the buyer. She got the item delivered two weeks before complaining. I told her to return them and I would issue her a refund. Emailed her a shipping label. Five days later she still didn’t return them. She just filed a claim and Etsy took the money from me and gave it to her. They should have told her to return the items. Now we know AI will let us shop for free. Thinking about calling the credit card company and reporting the charge as fraud. Maybe then someone would contact me. Who am I kidding. The would just shut my store down.

@veronicamorrow3836 Ай бұрын

I only have an Etsy shop since it’s a part time business at this time. When I retire, I plan to go full time on Etsy and hopefully outside of Etsy, too.

@recoveringfrmlife9681 26 күн бұрын

I don’t know if Etsy will make it out of this alive it takes one competitor to crush them

@johnAndersen-ce8jr Ай бұрын

It’s not just the Disney products … it’s everything !! No real value at all … like buying a fake hand made product.

@LindaM1976 Ай бұрын

The mock up has to be of the actual shirt you are selling. You can’t use fancy mock ups that don’t accurately show the shirt you are selling.

@cynthiafleiner6036 Ай бұрын

So what other platforms are Etsy sellers making some traction and sales on other than Etsy? Not saying close our Etsy shops. But perhaps don’t have all our eggs in the Etsy basket. ?? You guys are good! Thank you!

@luro759 24 күн бұрын

I am so upset about everything. I been a seller for 12 years. I went from making 6 figures to probably making 50 dollars a day. I can't even pay my mortgage right now.

@DorySewCrafty Ай бұрын

Do you offer or recommend a company/contractor that set’s up Etsy shops for creators? I create and the problems I see Etsy sellers having makes me very wary of selling on the platform and def has made me scrutinize what I’m seeing for sale to buy on Etsy too. Thank you!!

@chelseacustomcreations 23 күн бұрын

I had two listings suspended for a suspected IP violation on an item that was my own unique design. Both times, I received a generic email explaining that it would be reviewed by Etsy. I also had a notice in my store manager. I replied (kindly) to the email requesting an expedited review and explained why. Then I was surprised at how quickly the item was reinstated (both times).

@martinmmmm Ай бұрын

Does adding the production partner to an active listing affect it's ranking?

@C650101 Ай бұрын

I was selling a smiling caterpillar toy they flagged as drug paraphanalia. 5he email listed item example keywords. I used thier keywords found a ton of drug garbage that actually matched the description.

@smalltowntable1320 Ай бұрын

Reminds me of when Amazon had everyone pretty much take the pesticide certification because that was easier than talking to support.

@AmberSaffo Ай бұрын

There are so many easy wins they could go for if they really cared. All the “handmade” Rae Dunn items with tags etc

@Bekind95 Ай бұрын

Chris/Scott, after you mentioned how good Chris was at analyzing Etsy info/decisions, I thought I would ask an unrelated question that he may be able to shed some light on, and maybe even a bit of advice. I hope this is okay. I am in Canada, with a fairly new POD shop. My question is, how much is shop location going to hinder my shop listings from getting USA eyeballs on my products? My shipping location is Florida. Running Etsy ads does not bring in views either, but I did still manage to get a small handful of clicks from those few views anyway. I pick niches and designs with lots of search and competition, so it seems reasonable to me that I should at least be getting a good amount of impressions, even if my designs sucked. Is there anything I can do to make my listings show up in front of US buyers. My keywords are pretty much taken from top seller's listings that make sense for my listings with a few of mine sprinkled in, so this is not the issue either. Or do I have to drive my own traffic? Thanks!

@beantownson6660 29 күн бұрын

I just started got my account suspended.. no email no communication at all.. It was a mistake being new on some of my listings I forgot to add the print provider.. made the change and appealed but I still never received any comm why or a comm on my appeal

@thehilltoplife Ай бұрын

I've appealed several times, and have never even been told why, no emails or anything, just I've been suspended. I actually make everything by hand myself. I changed the name of my store and was immediately suspended and listings taken down.

@woodcrafterinyourpocket8640 29 күн бұрын

Only suspended my whole shop when I first started 2 years ago. No single listing flags.

@brenda121143 Ай бұрын

In response to several questions from this posting regarding the copyright of words and images, there is a whole set of federal laws that cover artist copyrights also known as intellectual property. If you want to really piss off an artist copy their work and if you do be prepared to get your butt sued off

@martinmmmm Ай бұрын

Why do they want to know the production partner when on listing it appears for the customers "Handmade" when the production partner is added. Doesn't make sense

@NeneAlokasBlog 25 күн бұрын

Exactly. They will still take you down for using a production partner….smh

@Pansu1 Ай бұрын

They are using a AI bot called Liva. Some things it claimes is copyrighted is just so ridicolous

@judigullett9060 Ай бұрын

Like listing everything as handmade!

@lykkea.5651 Ай бұрын

I’m so confused! I don’t see anywhere that I can choose myself as the designer, when creating my listings?😅

@kimmuller9300 Ай бұрын

Love your videos but when I watch on replay (to save time speed it up) there are SO many commercials!

@MsSassySean Ай бұрын

Report your experiences to the FTC...Plain and simple.

@stronghealer5640 28 күн бұрын

For purchase protection above $250, the seller is responsible for the order and they take it out of your account automatically. I've had Etsy refund a buyer before even discussing with me whether or not their complaint was legitimate. The customer claimed it wasn't the right product. It was the exact item. I felt like this was fraud but there was no communication with me. Automated process within minutes. In other cases where a customer complains the item is smaller than listed but refuses to send pictures to prove it, those cases sit for up to two weeks. If neither I or the customer can agree it gets escalated but waits days for a rep to step in and address either of us. Most often I win my case but these open cases seem to affect my views. 😒

@shiversneak 6 күн бұрын

Your commentary on IP content and Etsy not being able to take it down unless they get a complaint is 100% incorrect. They can take down anything on their platform they desire. They choose not to by hiding behind the DMCA. This illegal content is a huge money maker for them until called out.

@tabbykkatholidays3244 Ай бұрын

I buy my T-shirts in bulk. They are here in my home. Golden is the Brand. I use Canva to make my own designs then print those designs on My sublimation printer. I press my designs into the Gilden T-shirts use my own mockups list the Gilden tag in my listing photos. My question is am I doing anything wrong that will potentially get my Etsy shop Flagged? (Help!!!)

@tabbykkatholidays3244 Ай бұрын

Typos sorry 🙂

@ditotediashvili 9 күн бұрын

🔴🔴🔴ALERT!!!!🔴🔴🔴 There are always a competitor who is playing a bad game and they are reporting your listings for no reason. AI takes down the listing without a filter and then you should file a counter notice. Unfortunately not 90% of seller know this stuff. And this is time consuming as well. I would be more than happy to see your feedback about that. Could you please show us how to file a counter notice report? Thanks!

@annettevarndell2254 29 күн бұрын

I'm thinking of jumping ship from Etsy. This is not customer services orientated to the sellers.

@rltreasure 9 күн бұрын

Sorry I believe you are incorrect about using Disney printed fabric and making things to sell. It is a copyright violation because it is Disney designs that are generating the sales!

@CreativeLayers Ай бұрын

Nobody should just chill out about their brand just because they have "a lot" of money. They worked hard to get to where they are.

@nelliemuthoni6145 11 күн бұрын

I listed my production partner and still got suspended after making a sale.

@DTPIIXART Ай бұрын

Thanks for reminding me to go shut down my shop... well I'm keeping the shop, but I've deactivated the few listings I had up for sale. Etsy just doesn't sound fun any more.

@user-bc8jc5hr3z 2 күн бұрын

Why don't any sellers become investors? Even on a small scale?

@bryantworley2922 Ай бұрын

I think Swift should stop people from stealing her money.. If anyone should make money off her brand, its her. I I invented something, I would expect someone to purchase the rights to it. For example, there's a KZfaqr who makes pod based on books, and has the blessing of the author. Business is business. Create your own!

@KarstenHamre 29 күн бұрын

As a person who in the past actually worked for a Trust & Safety Team for a major Social Media Platform (for legal reasons I am not allowed to name it). For content moderation where I used to work the expected ticket count one should have was 85 per working hour (and a staggering 98% score on QA). This part of the work for of course outsourced so I did it working for one of the larger BPO companies. Breaks, meetings and in our case wellness breaks were deducted proportionally so a lower total ticket count was required per day. So in the case of social media content moderation, forget about having minutes on each case/ticket. Actually I also interviewed for a similar role for a market place and they had even slightly higher case/ticket counts so I presume that might also be the case for ETSY, so of course one can question how thorough each review is. Maybe if there is an appeal after the initial review, more time is spent looking into the case.

@LindaM1976 Ай бұрын

There are a lot of pod stores getting in trouble for just slapping a purchased design on a shirt which is against Etsy’s policy. You have to create a new design by using several designs together.

@kh4liqi 14 күн бұрын

This is so disheartening as a seller why bother investing time effort and you can just be suspended without a reason!!! Disgusting! How are you supposed to grow your business if your put into a paranoid situation.

@GemsGlitterexpert Ай бұрын

Shall I change my existing Listings production Patnerships?

@kikitoo9374 Ай бұрын

If you listened to the video or read the rules... yes. If your listings use one. Listings or shops have been shut down if it's not in the listing. In this video, listen around the 19 minute and 45 seconds - ish... into the video. They completely cover this.

@dzineslaura4340 Ай бұрын

Hello, another reason for Taylor Swift to go after fake merch is to avoid being sued if the cups are faulty or toxic. Bad merch with your name on it hurts your brand. Thanks for the information!

@sigmanails Ай бұрын

I saw all this comment's I just have 3 months with I don't have any sale and make me feel depressed 😢😢😢

@mf-- Ай бұрын

2:48 Need link in description or pinned comment.

@ElysianWorkshop Ай бұрын

Right or Rant - It Depends

@laurenniblack3428 Ай бұрын

If someone has a trademark for "BOYMOM" does that also apply to "boy mom" with a space? How do you trademark a common everyday phrase?

@LindaM1976 Ай бұрын

Lots of words are copyrighted which is dumb but they are. I got a listing taken down for putting girl boss on a cup but the copyright holder only owned the copyright for cups and if I had it on a shirt I wouldn’t have got in trouble. You have to check the copyright website when putting anything with a phrase on something.

@laurenniblack3428 Ай бұрын

@@LindaM1976 oh ya I typically do, but I just never would have thought "boy mom" would be trademarked! Lol it definitely caught me by surprise

@christinec6616 18 күн бұрын

Doesn't Etsy make money anyway? Even if a full refund is given to the client, Etsy still earns from the listing and possible sales fees and/or commissions. Etsy does not loose the entire sale, they STILL make money.

@bluedolphincrowltd 29 күн бұрын

Etsy first as a brand then build out the brand on my own website

@NaomiAlice-oc8kd 29 күн бұрын

Did you jave a store running already because I will like to share you some tips as an etsy consultant

@danahukee5776 Ай бұрын

Thanks for the great video. You can't put all your eggs in one basket.

@jennykay780 Ай бұрын

Thank you Etsy for giving me the drive to open my own website 😊

@Miki_Lynn Ай бұрын

@@jennykay780That’s what I’m doing! I am so mad at Etsy, zero loyalty to their sellers.

@ebayseller6040 Ай бұрын

2 hour? can we get a short version

@sophiahuber4756 Ай бұрын

The short version is that ETSY SUCKS!!!

@brandcreators Ай бұрын

you should be able to see the recap (via the timestamps) in the description.

@jilliebean343 28 күн бұрын

IF IT WASN'T FOR PEOPLE SELLING ON Etsy. Etsy WOULDN'T HAVE A BUSINESS! THE MORE YOU GUYS TALK THE LESS I WANT TO DO WITH Etsy! OUR GOVERNMENT CHARGES TO MUCH FOR EVERYTHING!

@Time2twinit Ай бұрын

Let’s go!

@TYGod2011 11 күн бұрын

This sort of sounds like the 1099 uber etc people. They're finding out that they do indeed have rights and it seems like Etsy may be on the same path. If so many people who paid for days or months of whatever and then they lost everything, that seems illegal. Keeping money earned and held by Etsy, without compensation seems illegal. I'm not on Etsy so I have no stake in this. I've been looking into it but I'm seeing more and more sites that are in the stages of basically doing what Etsy has done. So there will be competition which may change Etsy. Or allow them to only allow strictly made in the home products if that's what some are wanting. Which is their perogative. But they have share holders so if they tank that wouldn't be good either. Wait and see!

@thatguyfromca Ай бұрын

Get to the point man 😅😅

@sofree44 Ай бұрын

An ai error example, not etsy, is that Airbnb ai has used a photo of a snowy scene on a listing in the prairies to put that listing into the 'ski chalet' catagory. Of course the place got zero bookings. You can speak with someone at airbnb, so they did fix it. (With another problem tho) ugggg ai is really really a baby infant still, that cannot use multiple info points to make a determination. I have more examples.

@beverlymelton5701 Ай бұрын

My opinion still stans. Josh should be fired. He is losing money for Etsy when sellers are i suspended. Robots/AI is not a person with reasoning ability to understand individual seller issues. Perhaps the best idea is to sell elsewhere.