Unfortunately, I did not. Brio customer service told me they don't sell replacement pumps and that I should be able to find one if I Google it. My cooler was just over a year, so no warranty.

@@jazzaunt Thanks for responding. With further searches I found this video and the easy suggestion here WORKED. If you still have yours, this is a great easy fix/try: kzfaq.info/get/bejne/fs1daJlz2tS4ZWg.html

@@OldBiker-rl4ut I'll give it a try, thank you! I set it aside and bought another cooler thinking I'd get around to digging further into. I'll check the connections better to see if we have water!

I replaced my pump with the same one I found on Amazon for about $25. Still having the same problem