I wish all technicians took pride in their work like you.

The most respectful person in the whole KZfaq.

My issue with CPO has always been that you are paying a premium based on trust that the car was inspected by a competent and honest tech. If we could all be assured that a master tech with a strong commitment to customer satisfaction was doing our inspection, it would be great, but I don't feel like that is the typical situation at many dealerships. I am glad to hear that AMD takes this very seriously and also glad to hear that Toyota leans on dealerships that are releasing CPOs that don't live up to their standards. The extended warranty is some protection, but that alone doesn't justify the price premium -- you really have to believe in the competence and honesty of the certifier to make these worthwhile.

Yes, as a former niche auto dealer who knows the ropes, this guy knows his stuff and I wouldn't hesitate to buy a car he certifies any day or time.

This video saved me a potentially really bad situation and losing money. Bought a Toyota CPO vehicle, when I went to take possession of vehicle I noticed a few things off and asked they fix them before taking it. Went home that night and saw this video and realized they must have never done an actual inspection, went and talked to the sales manager next day and they basically admitted they never did the inspection and that they do that all the time. Make sure you ask for the 160 point inspection checklist if you go buy a CPO.

First, my hat is off to the Dealership that let you use their facilities for this video. Some dealerships that is a NO NO. The dealership will get some new customers after watching this video. This is a very educational video for all viewers....where shopping for Toyota or Ford products. I have purchased a few used Toyotas and have never see this inspection sheet. Again, Thanks for this video...I like your thousands of viewers - do appreciate you imparting your knowledge, experiences and common sense - about Toyota, etc: which is applicable to many other makes and models vehicles.

I bought a certified 2016 Camry coming off a business lease. 3 years later, I can say its one of the best cars I have ever owned. Other than oil changes, I have spent zero dollars on repairs.

This is really the kind of inspection I do to begin with, all aside from paint. The vehicles I buy, are much older, and have a lot more miles. I also buy private seller too. I have run across people who didn't want me to pop the hood, crawl under the vehicle, or open the oil fill cap to see if there was sludge, and I walked away from those vehicles, because they had something to hide.

"Certified Pre-Owned" is one of those marketing terms that was born in the mid-late 90s. It's good to know that there is a process that is supposed to be followed to self-certify a Used Car as Certified Pre Owned.

Perhaps one of the best videos on this channel. Not only does the video show what should be done during a CPO inspection, it also gives the average Car Care Nut the basic education needed to inspect a used car . Well done. Going to share this forever with anyone I know looking for a new used car. This one’s going hit a million views one day.

AMD, If they were inspected and approved by you we call them Certified & Pre-Enjoyed ;-)

I bought my Camry used at 3 years old and 38,000 miles. Interior was pristine, ran perfectly with no leaks and everything worked. But it had quite a few grandma parking lot scratches on the bumpers and a big scratch on the drivers door. It had been on the lot 4 months probably because of the scratches. However I needed it for a work car so none of that mattered and got a great deal because of the scratches. Dealer did service it with fresh filters, wiper blades, and a oil change before putting it up for sale. The battery died 3 days after I bought it and the dealer replaced it free of charge. Car still runs great 2 years and 45,000 miles later. Pretty sure it would be a certified car in today’s market.

AMD, I believe that you and perhaps a handful of mechanics are honest enough to do such inspections. Most dealers would not go this length. My respect and gratitude for your hard work!

MY CERTIFED HORROR STORY- so I’ve bought three certifed Toyotas. Totally pleased with the first two. About four or so years ago I traded in one of those (my beloved 08 matrix xr) on a 2015 Prius C. 23k miles. So the next day at home I happen to find in the glove box, this huge stack of stuff from the previous owner! Like registration, and inspection stubs and emissions and insurance cards etc. strange they didn’t open the glove box? Well….in that stack of stuff was also a receipt for collision repair to the tune of about $7k. Now….it was from a Toyota dealership body shop(?)….so maybe that assured it was done right (Although I remember noticing the hood gap was off). This was NOT DISCLOSED to me. I was pissed. I went up there and ended up talking to the service manager. I wasn’t really in a position to give the car back at that point. Well fast forward some more…I noticed that the brake pedal was REALLY worn. I mean almsot more worn than my matrix with 239k miles….even more than the clutch pedal! Also….the steering wheel was very worn. Yes….I should’ve checked this stuff more throughly (I was really in a hurry to buy a car, the matrix had a few issues and I work out of state and needed to hit the road). Plus…like I said, I had amazing experiences buying certified Toyotas in the past so I really didn’t think I needed to be so thorough. Oh….there was also a hole worn through the floor carpet where ones heel would sit. So…that said, I now became REALLY suspicious that there was some monkey business with the odometer. To be honest I remember it took hours when I was there…like they were doing the inspection even though the car was listed in their website as certified. They proabbly didn’t want to do it until they had a buyer on the hook. I’m convinced now that the car had a lot more miles on it. I mean there’s simply no way that a Toyota carpet and brake pedal and steering wheel wears out that fast. I ended up going through a bankruptcy through this time…and initially was fully intent on keeping the car through the bankruptcy. Nope….once I started stewing over this odometer issue…and the undisclosed collision (radiator support, headlights, a fender, etc all listed on the receipt) I said Fk it and let ‘em come repo it. I wish I had more prof and could’ve reported them to the attorney general or something. Fking crooks. Newbold Toyota ofallon Illinois. . Oh…,I should add, I remember they showed me the car fax and it looked good. I saw nothing listed under accidents whatver. BUT, later after finding the receipt for the collision repair, I looked at the car fax online and was able to “drop down” on “other history” or “other damage” and sure enough there was collision listed there. Not sure how that wasn’t listed in the main accident history section of the carfax.

I worked as a new car salesman for 10 year . Stadium Toyota in Tampa fl. I purchase a 2018 Corolla SE certified with 39k miles, I added the the bumper to bumper warranty for $1200. The waterpump went out and my dealership took care of it. Happy with dealership. Now is called Gettel Toyota group. I know the proccess of certified vehicles. Used cars many time don't allow the service Department to fix the certified all the way. It happened to my car tires. I had to buy tires a month after my purchase.

Absolutely the BEST video explaining the 'process'. And don't forget: ALWAYS get the Certification Form, with signatures and dates clearly written. Know who signed it and when, no smudges either. Thanks from all of us~!

I've purchased CPOed cars from Honda, Toyota and Mazda. Dealerships wanted to sell me extended warranties and I have never used them, except for the original warranty from the manufacturers. As a matter of practice, I take them home to my garage, and flush all fluids to establish a new baseline in my maintenance schedule. All of these car have gone well over 100,000 miles and continue to perform well beyond expectations.

I was a former Master Technician with Kia and recently switched over to Lexus. Watching your videos really opens up on how to get more familiar with the product. I salute you and all your great work! Keep it up!

This year I bought a 2017 ram, before I bought it I had it taken to a Dodge dealership in the city where the truck was in. I paid them to inspect the truck and test drive it, check the tires and tire pressure. I asked them check any check engine notices present and past. They sent me a copy of the inspection report that said the only thing wrong with the truck was it needed a engine air filter, oil change was coming due and it needed a cabine air filter. I had asked them to balance the tires also, which I paid for. The way I looked at it I was about to drive 8 hours to buy this truck if it checked out good. Spend money on hotel for one nights so having it checked out and walking away from it, if it was a bad truck, I though it was a good ideal to just walk away. We would be driving back on a Sunday, so good luck on any help on the road. Well we drove 8 hours, bought the truck spent the night in a hotel, the next morning Sunday started home. Less than five miles down the interstate the right front end started bouncing all over the road, a car passing by pointed at the front end of the truck. I called the guy I bought the truck from and asked what was going on, he said I must have hit something because the Dodge dealer had inspected it for me. We sat along the side of the interstate 4+ hours for our travel club to send someone out to change the tire, I have a bad back. The guy that changed the tire said that it look like the tire had seperated and that the spare looked like it was also seperated. Being Sunday and Walmart and Sam's club did not have our tire size in stock, so we had to spend extra day and night in a hotel. Monday morning we found a tire store that had our size tire about 1 mile from the hotel, we drove 20 mph and bought two new tires. The owner of the tire store said both tires were coming apart and he could not see how anyone at the Dodge dealership could have missed it. I will stop here, I could type about two more pages of things that they missed on their inspection for me. Money well wasted, live and learn, not everyone takes pride in their work.

One of The most qualified mechanic on KZfaq

My one Toyota CPO experience was excellent, they missed some TSBs and my service manager made sure everything was brought up to spec under warranty. It's a 2002 Tundra that I purchased in 2003 with 17,000 miles... it now has 178,000 miles and it's easily the best vehicle out over 60 vehicles that I have owned.

BEWARE.......My friend bought a Mazda Miata, CERTIFIED. He got home & something just did not feel right. Next day he took it to a different dealership for a (used car purchase check), usually about $100. Guess what? They found $5000 in repairs needed & printed it for my friend. He took the printout back where he bought the car & demanded they fix everything. Lesson learned.....ALWAYS ALWAYS ALWAYS take your used car purchase to a different dealership & PAY the $100 for the assessment. Best $100 you will ever spend. Saved me from buying 2 problem cars. Don't trust your mechanic for this, the same brand dealership knows where that particular car and year will break down. Now you have a good car, so use your buddy mechanic that you trust for repair work & maintenance. 👍👍👍 PS...He loved the Miata & it turned out to be a great car.

Why do I feel welcomed and cared for every time I watch one of these CCN videos? This gentleman needs to be protected.

Purchased a CPO 2017 Lexus RX350 with 32k miles. Came with a 6 year Unlimited mile Lexus bumper to bumper warranty and 2 years included maintenance. They had already replaced the battery, front and rear brakes, and new tires. Peace of mind for sure especially because we drive 15k-20k miles per year.

my uncle once told me to buy cetified toyota but didnt ask what certified means, now it was explained and i understood..... thanks for explaining....

Proud of you Ahmed. I wish all cars technicians were this meticulous.

I bought a certified preowned car from a Toyota dealership, and the thing leaked a rusted bucket in the rain, and the bumper cover started separating from the vehicle. Apparently, it had been in an accident and was "fixed" off book. The dealership took the Sienna back thankfully, and we replaced it with a 2022 Sienna, which is a much better van than the 2020 Sienna we bought..

I just purchased a Certified 2016 Mazda CX-5 with now 29,000 miles on. I absolutely love my local Mazda dealership.

I wonder what proportion of CPO vehicles actually follow this. I would love to buy a car inspected by you, AMD, but I really REALLY don't trust dealerships to be thorough. And that's assuming they're even honest. In any case, another invaluable video for DIYers!

Its thanks to you getting me accustomed to my cars maint. schedule where I was able to discover that during certification of my Lexus they forgot to complete a brake line fluid flush and a few filters and I went back and had them complete it... great channel for any car owner. Thank you for what you do

I think three panels repaired is too generous. Scotty recently showed a certified Toyota where it had unrepaired accident damage to the suspension that was not caught in th inspection.

I’ve worked for Rent-A-Car companies doing the cleaning and maintenance on them and the rules that I’ve come too is that for rental cars you don’t wanna buy one that has anything more than 20,000 miles for the simple reason a lot of Rent-A-Car companies don’t even do the 15 K service on the cars

I bought a 2019 SR5 with 18700 miles it had Certified Pre Owned carfax everything has been great all but the winshield wiper blades I had to replace 3 months later. thanks for the video stay safe.👍👍👍

I signed on to your channel because I can sense your honesty. Shall watch ALL your videos as that will continue to ADD knowledge for US on the channel. I have and continue to maintain a Pearl White 2002 Toyota Solara SE [3.0L V6 manual] Coupe and as of 01AUG22, it has 555,545 Km on odometer. ALL *original parts* [except brake flex lines as Toyota stopped making them] - This car is now 20 years old and has had no issues. 1MZ-FE engine runs like clockwork. LOL - A/C blows VERY cold and engine does not burn oil. Like NEW... I'm so proud of this car.

Between Car Care Nut and Scotty Killmer videos you'll be well informed about used Toyota vehicles. Lots of good information on your videos. Keep em rolling. We need honest people in the Car world. 👍

I wish all mechanics were honest and gave a shit about their customers. Thanks AMD.

Thank god for this man! Literally a blessing to hear what happens behind the scenes. Can’t go wrong with a master diagnostic technician’s knowledge!! Keep it up! Please…

I highly appreciate your brutal honestly and simplicity. You are doing a great job. May God bless you and you keep going. 👍

AMD, as a mainly Toyota buyer over the past 3 decades, one of the things I realized about 15 years ago, is that there is no way to tell what kind of gas was used in the car. This would be a question in my mind purchasing a used vehicle (mainly certified ones) since there are all kinds of non-tier 1 gas pumps, and some more remotely located pumps where the gas could be stale or really bad. Leave alone the owner using the wrong gas, which could be Ethanol gas etc. This mainly rears its ugly head with oxygen sensors and Catalytic convertors, which can be expensive repairs, and get noticed only when the check engine light comes on, always after the damage is done. This obviously isn't covered in any warranty other than the 12 month bumper to bumper. The check engine light comes on sometimes after 2-3 hours or more of driving. An honest Dealer would obviously repair that, but I'm sure if you owned your certified Toyota past 12 months, it would take a lot of approvals. I actually had a certified Camry one time that did this, luckily dealer took care of it no cost since it was my local dealer. I was grateful it was not the Cat! I've always bought new, with that being the only exception.

Wow, I had no idea what a Pre Owned Certified car was all about. I sure learned a lot from this video. Thank you!

I bought a 2017 RAV4 Limited Certified Pre Owned just one year ago. The SUV you showed in this video is a mirror image of my own! The only difference is that mine is a 2WD. AWD not really needed in San Antonio. :)

--just bought a new RAV4. The PDI guy didn't even know how to use a tire pressure gauge. I checked a few days later because temperatures dropped. All four were 10 PSI over spec. They had not dropped the factory/transport/stock lot pressure. That dealer will NEVER see my RAV4 again.

I just purchased a CPO 2020 Lexus LX 570. The car is nearly flawless with 30k miles on it. They also added an extra 2 more years of warranty to the vehicle and another 20k miles free maintenance.

CPO's are great, especially in the US where it comes with additional warranty. However a lot of the stuff can be subjective, so I still get a pre-purchase inspection from an independent mechanic, and ask them to be as critical as they can be.

I own a Toyota and many in the past but I don't put any weight in the Certified Pre Owned inspection. I think that most dealers around here use it for marketing and don't bother with an actual inspection. Toyota cars are great and I'll keep buying them but my dealer experience is typically subpar.

Keep in mind, not all dealerships are equal. I just looked at a 2019 Tundra CPO truck. It has 81k miles on it. The service sheet stated the Toyota tech resurfaced the front rotors. I questioned it, I was told it was fine. Which we know isnt exactly true. Even though the vehicle is "certified" , it's still buyer beware. All dealerships are not the same.

Thank you for your informations. Years ago I bought a USED Lexus from a Honda dealer. It was almost 6 years old and had about 70,000 miles. I took it home from no more than 12 miles away and parked it.That afternoon i went to check out the new ride and things it has inside. I was very happy with all the good things until I checked the engine oil. I saw nothing on the dipstick. I thought the car wasn’t on the leveled surface. I moved the vehicle to the better place. After few minutes I checked oil again. It was still nothing on the dipstick. Turn out it was more than 2 quarts low on oil. I assumed that the dealer did some kinds of inspections before they put it out on the lot. Now I know it better.

I bought a CPO Lexus at a Lexus dealer in Barrie in Ontario. I found out two months later when I took it for service at a Toyota Dealer that it had been in an accident and four panels had been painted. There was a dead mouse found under the engine cover and had chewed up the wiring harness. Brake rotors were out of spec - vibration on the highway that wasn't felt on the test drive. It was a smoker's car too, and they covered up the smell with a smoke bomb on the day of the test drive. The cabin air filter was filled with pine needles and was never changed. No owner's manuals were provided with the car as per CPO checklist. I trusted the CPO certification which was MY mistake. Toyota Canada did nothing for me. Just remember you are still buying a used car and there are desperate dealers out there as AMD mentions in this video.

Sir, you are a saver. What an awesome program. Your presentation skills are par or even better than the automotive industry. Professional guys like you deserve the best comments and gratitude from their viewers. Congrats.

My as advertised certified used camry was a rental. I bought it for sticker price and then the dealership added $1500 certification fee. They removed the fee after I was walking out the door, but it still came with 3 different tires on it.

You are probably one of few people doing that correctly, most dealers don't anything or almost anything

The Car Care Nut presents with no ego. I enjoy watching all his videos. Thank you!

Great job on putting this video together and you have a great way of explaining the processes of used car certified. As for I had done quality control for 2 years at a bodyshop what I learned and saw there helped me the next 15 years at Lexus dealership repairing and certifying cars seeing the many things missed by others. Keep up the good work and I’ll be sharing this video 👍

Brutally honest! Thank you for taking pride in your craft and your product. Over the years some others have brought shame on the industry.

Growing up in and around a shop, becoming a engineer from the bottom up... This guy is an excellent teacher and technician. Highly recommend. Any videos for the 11 Lexus GS350 awd or the 2GR-FSE engine would be greatly appreciated.

Your videos are by far my favorite ones because I know how thorough your review is. You've helped me finalize that my next vehicle will be a gently used CX-9 vs the brand new CX-90. Love your videos!

THANK YOU SO MUCH for this video! I didn't realize how much went into checking a CPO. My Camry that I've had for six years now and purchased with 22K miles on it now has 150K and it's just been preventative maintenance on it for the most part. I replaced my alternator about 30K miles ago and that's been it! It's been a reliable CPO vehicle! If I ever get a newer vehicle, I'll definitely buy a CPO after seeing this!

I bought a certified 2015 Corolla Le at our local Toyota dealer in 2018. Other than a couple recalls (CRT for inspection and a problem with an airbag sensor), everything has been very good. I never knew what a Toyota certification involved. Thank you.

I enjoy watching you, a real professional, give honest, accurate information about vehicles. There are so many not so professional automotive technicians out there that you are a refreshing example of who I would let service or repair my vehicles. Thanks for a GREAT channel.

This is perfect. Thanks for your guidance. I actually bought a 2019 certified pre-owned C-HR Limited. Very good and so far working fine. I was a little scared with some comments made on different web pages about the noise from the CVT transmission but the dealer offered me an extended 100K warranty on it, (like you say...) Life is good..!!! Thanks..!!!!

I enjoyed every video you presented. You are very thorough and clear about the subject discussed. How I wish all the dealerships will be as honest and respectful as you. As far as dealing with the used car salesman, you know the saying: They are rated as popular as lawyers. Another thing I like about your presentation, you throw in comical comments that make me laugh! Thanks for sharing!

Excellent video! I've bought 3 pre-owned Lexus in the past 5 years. I always have a Lexus dealership do a certified inspection. It costs more than the regular pre-owned inspection but gives some piece of mind. All three have been trouble free.

I just love how you explain in detail the procedures done for certification. You have very clean work area. Keep it up.

Really insightful and useful material here. The last two vehicles I've purchased (2019 Kia Sorento V6 off a two year lease, purchased in 2021 w/19k miles) (2021 Tundra off a two year lease, purchased last week w/23k miles) have both been CPO, and I'm pleased that the process is so involved and meticulous.

I would buy the car if The Car Care Nut inspected it. Generic inspections, not so much.

23:03 😅 dude..love ur videos..I hope Toyota and Lexus comps you from the marketing budget for all this...(but they dont) because if your videos...customers have migrated to these two brands (like myself). My next car is a Lexus...which I am buying this month! Thanks buddy!

It’s a delight to listen to you, not only because of your brilliant grasp of your field, but also because you have a rare ability to talk in the language we layman understand. Thanks for everything. Dr Dkals.

I got a CPO lexus over the summer. It is a 2017 and was like new inside and out. Really cool to see what truly goes into an inspection like that.

I bought a mini van from a dealership and it was a mess . It wasn't certified but all the fluids except the oil was filthy and black. Brake,power steering and transmission fluid were never changed and the vehicle had 60 k on it. When I addressed this they said they were only required to make sure the vehicle was safe to drive. Now this was a major dealership and not a private outfit so I expected more. I went to service and asked the service manager why and that is what he told me. The previous owner neglected to do the 35 k maintenance schedule so I had the flush everything out and replace the fluids . I won't be going back to that dealer again because I feel something as simple as fluids should have been addressed.

Phenomenal videos. Thank you AMD for making this. Totally unbiased and full of extremely valuable end user information.

Always appreciate your honesty and integrity. 🙏🏼🙏🏼

Talking about a test drive, I have a perfect example. I test drove a used 2000 Honda CR-V from a private owner. In first gear, full throttle, the front of the vehicle would do an odd "shimmy." While I was out I drove it over to a Honda Dealer I work with and asked their top tech about it. He said "1st Generation, that's perfectly normal. The front suspension is a modified Civic suspension designed to accomodate higher ground clearance and larger wheels, and yes, they do this." If not for that interaction, I would have not bought the car as I would have figured it was messed up. I drove that car to almost 200K miles without trouble and it did the same thing when I sold it as when I bought it.

Wow, Welldone once again Ahmed. I knew the term Toyota certified, but never understood what needed checking. When I go and buy my next certified Toyota will be much wiser and will use a fine tooth comb to do my checks. Great content and well explained at a correct detail for most to understand. Will all also request an inspection report.👍

Ahmed, another great video. Thanks explaining what the process is for inspection for pre-certification. Also great seeing your interview on YAA.

Where have you been all my life? I just discovered your channel today. Your auto stop/start and buying tires along with this video on certification have taken my old brain to its saturation point. I have learned more from you today than I have ever learned in any 3 semester class I have ever taken on any subject. You have me hooked. For the record, I always thought “certified used car” was nothing more than meaningless hype.

I am going to The Lexus dealer tomorrow for a 2018 CPO ES350 . I am a little savvy but this video tied the loose ends of my knowledge and its most helpful. The car only has 18K miles on it so it should be very good. I purchased a 2013 ES350 from this dealer with 56K and the car was really clean and they had new tires ,battery all filters brakes and rotors ,oil changed and all fluids at proper level. Car exterior was excellent and inside immaculate and everything works. and to top it off .No haggle and no fees of any kind. Just tax and tags.I did not find a better deal anywhere. there are still a few dealers know how to run their business and treat their customers. Thank You Mr TCCN and God Bless you and yours.

Certified by AMD. This is how certified car meant.

I would like to see more technicians as you are AMD. Thank you for another great video.

this gentleman is so thorough in doing his work. no cutting corners

Yet another very informative video! I personally bought a certified Toyota and have never looked back. Am very happy with the sales, service and overall performance of my Toyota. Thanks, again, for a great presentation on a very interesting subject!

This has been a real eye opener for me. I bought a certified Toyota last month. On the test drive I noticed that the heated seats turned off after a minute and didn’t come back on. I informed the dealership who said they would fix it before I collected the car. After collection the heated seat had still not been fixed. I also found out that the front windscreen blower did not work as it would not direct the air flow to the windscreen. It’s now back in the dealership getting repairs. It’s been there for 2 weeks and will be a further few weeks waiting for parts. I’m not impressed with the level of quality from their inspection. It also had a chip in the door which I asked them to fix and they did not.

Well done, that is the cleanest dealership service shop I have seen.

I have purchased 3 certified used cars from Toyota over time. Yes you pay a little more upfront, but I'm convinced you end up saving more than that.

Just bought a CPO 2022 Venza XLE. Had to pay the premium but i feel very relaxed because the car went through such inspection. Love ur work

I remember about 5 years ago I went to a big event a local Ford dealership was sponsoring at the mall. They had hundreds of new and used cars there on the weekend. That Monday they had hundreds of, "safety certified" cars we got as trade-in's from our big event. I don't think they spent much time inspecting any of those cars in that case.

Briliant video, thank you for taking the time to do this video and to explain the certified vehicle inspection

Bought a 3 year old Civic with 22k on it certified for half its new price, things been absolutely flawless now on 90k 5 years later 👊

Our CPO Camry SE had a loose driver's seat, evidently a known issue with some 2017 models. The car only had 8000 miles on it so it was like new. The dealership stood behind the fix, a new seat frame. At first the service writer was hesitant but one needs to assertive, in a nice way of course. The service manager stepped in and made it right. That was in 2017 and the car still feels new!

I’m sure there are examples of certified vehicle horror stories out there but I’ve bought several over the years and never had an issue with any of them. Plus, I like the idea of getting my warranty extended as well.

Excellent video......thank you for you extra efforts to make it happen.

Thank you very much for this video. I purchased a certified pre owned Toyota Corolla 2017 SE in October 2020 with 44k miles. No problems at all so far, I follow all maintenance service cycles. Which is about every 6 months or X amount of miles.

Another great video, AMD! Thank You! Would you consider doing similar video about how a dealership determines a trade-in's value to be offered to a potential new car buyer as there are nicely kept (well maintained) trade-ins while there are some with issues, I hope the sales personal (or used car manager) does not just based on the Black/Blue Book Value...? Thanks!

this is a great video Ahmed I really like what you said about having a known good example and what it feels and drives like.

Amazing job just got this car 3 days ago in holman Toyota nj love your videos very informative and inspiring watch your videos since last year. Quality video and Quality voice is an A+

Most knowledgeable insider Toyota technician in the world! Thanks for that info. I can now buy certified Toyota with peace of mind, if needed be. Thanks again for shedding the light and touch the bases on these.

Thanks for another useful and thorough lesson from Toyota University 😃

Nice!!! Thanks for doing this video.. now I know that the “CERTIFIED “tag is for real,in the past I wondered wether it was just a gimmick to have the consumer pay a premium

Bought two cars that the dealer claimed were certified. One was a Chevy Truck with 54,000 miles. Two weeks later the truck over heated and the repair shop said it had a blown head gasket. No. 2 was a Mazda CX-5 with 23,000 miles. Two weeks later the battery was dead. Re-charged it once and the second time it would not take a charge. Replaced the battery, that car was rock solid afterwards.

I'm looking at a used Tundra that's certified and I'm feeling more confident about the purchase. Thanks for the video.

It's an interesting calculus. A buyer pays a dealer a premium over buying from a private party for convenience and for some level of verification quality. That premium might be 20-25% above the private party price of the vehicle. The certified used car certification probably adds 10 to 15% more to that sales price but you probably avoid any problems at least through the life of the certified warranty and maybe a few years more. Probably worth it.