Hello and thank you for watching! You can pay extra for someone to help install it for you or you can have some of your friends help. Ricoma makes it super easy to install your machine with written instructions and they also have videos that you can watch to figure out how to set up the stand and the machine properly. Ricoma has their own KZfaq channel too. They offer a lot of helpful resources such as online trainings with a technician as well as many videos on how to machine assembly, threading your machine, thread tension, control panel overview and more! They really walk through it with you step-by-step to make the process as easy as possible. Please let me know if you have any other questions!

If you are having an issue with the machine, you can either send them a message or give them a call. When I was having issues I sent them a message and they sent me some videos with possible options to fix the solution. It is also very easy to order parts in case something breaks. In regards to maintenance they have some videos specifically for your machine on how to maintain it, how to oil it and when you should oil certain parts of your machine. I am not sure if they could come to your house, but I am assuming they could if their suggestions didn't help. Please let me know if you have any other questions!

@@meganlouisecrafts3152 Thank you for the info. I have single needle Brother PRS100 and It's supposed to be cleaned and oil every year and if something breaks I have to physically. bring it to the sewing shop. I've only brought it in one time for cleaning because it's a hassle. It only weighs 60 pounds but it's hard to do by myself. I was thinking about possibly getting a 6 needle machine. That would be smaller than yours.

Thank you so much for letting me know! I will definitely register for the training then.

15k single head 20k for 2 head