Thanks a million for your useful video! I just fixed my Dyson and saved myself € 50 for a repair! You are a star!❤

Good job Russel. Followed your instructions then low and behold, found the exact problems to the suction loss. Told the wife I had spent many hours diagnosing the electrical fault and many more hours repairing it. Now she can get back to vacuuming the floor while I sit back with a beer watching her cleaning the house. Good job Russel.

Thank so so much sir. 6 yrs later and your video is still helping people!!

I rang Dyson as troubleshooting each section did not fix the issue of low suction and the motor getting hot. After a multitude of same questions they decided I would need an engineer to look at it for £100. I decide to look on here and found a guy whose 30min long video did not solve my issue. I nearly scrolled past yours as a 3m video wasn’t going to fix my issue. Right? Or could it? I clicked, watched and it worked! Exactly the same issue! I owe you a huge thank you for fixing it and saving me a fortune for a new one. The culprit in mine? A cap from a hair/beauty product wedged sideways, dog hair, werthers wrappers and plastic tablet packet! Thank you again 😁

You my good Sir, are a freakin' legend! Saved me not only calling out for a repair job but also saved me from throwing the thing out the window in frustration. Also, props for making me thing it was Sean Bean who was narrating this video.

This video saved me from getting it serviced good job :)

Dyson instructions useless. Thanks to you found half the plastic casing from a biro and lots of dirt, hair etc. stuck around it. Now it's working perfectly. Thank you so much for your video. You're a legend Russell.

Absolutely brilliant Russell - thank you for your video, it saved me no end of time, energy, inconvenience and money.

Thank you! I tried to pull that part off before but because it wouldn't budge I thought it wasn't supposed to come off! Problem solved now!

Thank you soooo much Russell! My husband has had my Dyson at his workplace for 2 months... telling me how he hasn't had time to fix it and he might need a new part... blah blah blah. With your help I fixed it while my tea was brewing :) Now sitting down enjoying my (still hot) cuppa! Melissa (NZ)

I just watched your video and then found masses of stuff blocking my vacuum right at that point. Thank you for showing how to solve this problem really simply.

You, Sir, are my hero of the day. That was exactly the issue. Now my wife thinks I am a mechanic.

I cannot emphasise how ecstatic I am to have found this video!

This fixed ours perfect thanks for the video.

Thanks Russell, I ran coat hangers thru there and thought it was clear. After watching your video I followed the instructions and was amazed, like you, of what I found. My machine now works like it’s new.

Thank you so much Russell! watching your video just saved me from spending unnecessarily on buying a new filter. My son was convinced that it was the filter.

Nice work! You saved me some serious cash. Didn't know that part came off like that!

Yes, this is a bad design. So many things hang up ion there. Also, with pet hair, it gets trapped right in the tank where the air is sucked in...it is not a good design. I spend so much time on DISASSEMBLY

6 years since you posted it and the advice is still great. I found my kids piece of chalk stuck there. Cheers 👍

Lost suction on the DC39 today. The wife wanted to send it for repair. Luckily I found your video! This worked for me, I’d a few pieces of wood and debris stuck inside the piping - once removed, it’s working just fine. Thanks!

Thank you so much for posting this Russell. I did not have a clue what to do, saw your video and it was exactly what the problem was. You have saved me so much trouble - I'm very grateful!

Thanks to this video my Dyson CD39 is as good as new again. I had a large wood fragment lodged in that section that caused a severe plug with hair from my dogs. Without removing the top of the flexible tubing everything looked fine. But as soon as I popped it off -- voila! Thank you so much!

THANK YOU!!!!! I just moved and I guess when my daughter was cleaning my old house to sell the vacuim picked up an entire clear top that goes over pump spray bottles. Weird. I cannot believe it worked at all after that. In that house the elecrical was a mess. Old wiring and they criss crossed and went wherever and popped circuits constantly. So we assumed it kept turning off every ten seconds because of that. Well it did it again today in my new place and your video helped me find the problem and SOLVE it! Very expensive vacuum to have to worry about repairing or replacing!! Thank you and thank you to KZfaq for eliminating so many problems for me through smart KZfaqrs like this!

You Sir, have just saved me a bundle of money. I was about to chuck it out and buy a new one when I landed on your video. Such an easy fix... no drill so I just used a screwdriver. Found a bundle of my hair, cat hair, piece of thin plastic and my cat's toy mouse. LOL. Thank you so much from Canada.

Thank you! Just fixed my Dyson. Found wine cork stuck in there. Awesome video!

Thank you sooo much for posting this video... I was tearing my hair out as my Dyson was not sucking properly....panicking about a repair cost....watched your video and fixed it myself! Thank you x

Deadset legend!! I just got given one of these - I know they’re old but they’re a Dyson! It wasn’t sucking properly and for the life of us could not find the issue until now! You solved it. Thanks so much! This video is still helping people years on 🙏🙏👏🏼👏🏼

Thank you so much, I washed my filter AND found a blockage exactly where you showed. Sorted in 5 mins flat, including watching your video.

Thanks! Helped my mom and I out with this video (She sucked up her night mask) and thought it would be a huge deal getting it back out. Wouldn't have figured it out without your visual help there.

You just saved me! I had a blockage in the same place as the chewing gum on your machine except it was the remnant of one of my dog's chew sticks! We followed your instructions and success! Thank you so much and God bless you!

A big thank you !! From Switzerland :) I followed your instructions and found this part full of dust due to two taps blocked there. Removed it, cleaned the pipe, put back in place and now... like at the very first day, it's roaring like a V12 engine ;) I will not say thank you to Dyson support, fortunately you were here with your video... many thanks again :D

This is exactly what was wrong with my Dyson also. I was getting ready to take the whole thing apart for the second time in 6 months, then saw this video...Saved me hours of work. Thank you Sir!!!

HOLY HELL half our house was clogged up in that little hose. You sir, just saved me buying a new Dyson. I was out of ideas until I saw your video. THANKS!!!

Incredible tip!I have previously used a wire coat hanger to poke out blockages on this part,so I thought loss of suction was something else.After watching this video, I got hubby to unscrew the collar,and prise off the tube(yes,it is fiddly to get off) He found TWO small plastic bag clips and a pile of impacted dog hair,despite my coat hanger trick!!His comment was bleeping bleep about how could I not know I hoovered these up:( Anyway, thanks to this genius gent's easy tip,I now have restored suction and a quieter machine,after a few months of lower suction.And no repair bill!!Thank you soooo much.You are a proper star,sir.🌟🌟🌟🌟🌟

Thank you a lot for this video ! It saved us a lot of money and stress over broken Dyson... We did everything like you explained in the video and it's working !

Many thanks for this video. I had exactly the same problem. You have saved me from buying a new cleaner. So 6 Years later this video is still helping out Dyson owners! Much appreciated from Melbourne Australia.

Thanks!!! Quick easy fix on the spot for a customer. I kept thinking the bleeder was opening from being faulty because there is still suction but like you showed, clog including a piece of wood haha. Thanks again mate, from a grateful American.

Thank you very much Russell my beautiful husband past away 7 months ago so I have been learning to cope with grief and the problems with things going wrong around the house and as my son in laws can cot came around because of lock down. Watching your video I did the same and wow my Dyson works well you are a life saver thankyou Marie

Many thanks Russell, you may have made this video 3 years ago but has just helped me with this exact problem. Hoover now good as new.

What a star you are for posting this. Thanks so much. We too were about to give up and in 10 minutes had sorted it according to your brilliant instructions. Good to go!

I just told my wife I'm ready to get rid of this thing and buy a new vacuum. It's been frustrating for weeks. Found a die right where you show. Saved us hundreds! Thanks!

I see most of the other comments are 3-4 year old but boy am I glad to have found it September 21! We share our house with a loveable but very hairy Golden Retriever. To have the vacuum not working properly was a major problem! Culprit? A chapstick backed by lots of hair! Thank you so much Russell from a couple of very happy Aussies

After spending ages cleaning it all out, seeing this video worked a treat, didn't think it would have been that but it workes. Cheers

You sir are a legend, been battling with our Dyson all week until I came across this video. You just saved me £300+ as we were heading out tomorrow to buy a new one!

Thank you ohhhh so much I’ve been fiddling with mine all day without any joy until watching your tutorial. Can you believe I found a Minnie spanner lodged in that very same cavity. Thanks again!!!!

Hi Russell, thanks so much for this video, you really saved my life! Easy, quickly and well explained. My Dyson works excellent now thanks to this video. All the best and thank you once again!

Huge Thanks SORTED. All tubes Seals & filter checked. Roller would not revolve. Stripped it fully, cleaned rebuilt. Nothing. Checked this site. 5 minutes later what a result. It's like new & saved a Dyson call out £££. Found: 20 million dog hairs, a Vic nose sniffer, & a blue plastic clothes peg. BRILLIANT bit of You Tubing Ta!

You’re a gem Russ! This saved my dc54. The rubber quite a bit tougher and maybe not 100% back on but great suction has returned. Thank you

I had cleaned the filters, but it was still not working correctly. We were about to order a new vacuum cleaner. But as our Dyson is not that old I decided to look up on KZfaq to see if there was any fixes, and thankfully I found your video. I must thank you very much, it's now working perfectly. Cheers 👍

1:46 you are a life saver!! Thank you a lot for making this video! I would never believe that this part will pull off.

I did the same fix on a Dyson DC54. It worked a treat. The pipe was almost completely blocked. Somone had vacummed up a pencil. All the other crap had built up around it so that it barely sucked. Now its working like a charm. I have to say that when you said it was difficult to pull the gromit off you were not wrong! I just could not get it off at all. In the end I had an otoscope (I connect it to my Mobile phone so I can check the kids ears for infections. Then I can send pictures to the GP who can pescribe antibiotics and what not - really useful when you cant see a GP face to face) that I used to check the pipe. I saw it was blocked and knew I just had to get that damn gromit off. Used a screwdriver in the end and it worked - luckily with no damage to anything. Thanks again Russell - you are a Star!

Thank you! I was able to fix my DC39 without asking my husband! Take care!

Russell, you're a legend! After weeks of fiddling with my Dyson which basically had no suction, clocked your vid and found a radiator valve cap and a mini shreddie!! Many thanks for the upload.

Russell you're a bloody genius!!!! I was having exactly the same problem, and as our Dyson Ball was out of warranty we we on the verge of buying a new vacuum cleaner. But I followed your instructions, and found a plastic spool covered in fluff. Problem now solved, and I can't thank you enough!!

I pulled apart the entire motor searching for a solution...thanks to your video I solved the problem! Thanks Russell, very much appreciated!!!

Thanks a lot! Picked one up off the side of the road, took it home, had suction issues. I stead of gum, it had a bottle opener in the same spot. Thanks to your guide, scored myself a nice upgrade. Thanks!

Your my hero!!! Ive been trying to figure out what was wrong with my dyson. I cleaned it, pulled off all removable parts etc. I was about to give up on it. Your wife found gum and i found a Hersheys chocolate kiss that slipped into my couch at Christmas. Thanks so much!!!!

You saved me twice because I forgot exactly what you did. Both times I'd gotten something in that flexible connector and was able to use your video to get the stuff out. THANK YOU!!!!

Thank you so much! You just saved my mum the hassle and cost of getting it fixed! Much appreciated!!

Thanks for such a simple fix. Once I realised where there issue was I didn’t even have to remove that piece, just worked from the hose attachment end and got all the gunk out. This included what looked like a dead and desiccated animal but wasn’t!

Thanks for posting this video saved me throwing vacuum out of the kitchen window. Followed your instructions no chewing gum but a couple of bits of wood and a lot of fluff.

thank you so much for this , as a newly single parent i was lost now i know how to fix my dyson

Thank you so much! I cleaned out the power head as others said to do but still had no luck. I was just getting ready to buy a new vacuum but thought i would check you tube once more and I found your post. Its working like a charm!!!!! I a happy Lady

You made my day. I was just about to contact Dyson customer service for a repair and saw your video passing by..fixed in a couple of minutes :-) Thank you very much sharing this information!

Thank you! - I had almost ordered a new assembly thinking it had to be a clog in there but before I pressed purchase I checked out your video and sure enough the clog was in the same place - sticks creating a jam of other dust.

thanks a lot russell! i lost all hope on being able to solve this issue by myself until i watched your video! you saved me quite a money! legend!

Worked for my clogged Dyson DC37 too. Thanks so much Russell for taking the time to post this helpful video. :)

Mate, BANG ON! I've pulled my DC39 apart, cyclones are all. Yet the suction was below par. I've tried using all sorts in that corner part. And this vid identified that there was a huge clog on that bend. So thank you again!

Russell you're a lifesaver thank you. I was about to toss my vacuum after a year of frustration but found your video just in time

Thank you -- it took me ages to separate the tube to access the blocked spot - i knew that was where the blockage was. It's back to working normally again. I see you posted your video 9 years ago! WOW - look how many people you've helped :-)

I had gone up to the part where I unscrewed that plastic part under the bin and stopped. I was ready to take it in for service till I ran across your video Russell. Among the findings was a rubber ball, half torso of a playmobil, and a bic lighter, along with the usual dust balls. Cudos to you brother, its now working like brand spanking new!

Can't explain the joy of seeing the culprit once I opened it up thank you Russell

Thank you very much I followed your instructions and found a dice which stopped all the dirt so removed that and now works like a dream again! My wife is so pleased ha ha 👍

Great advice - thank you!. I managed to clear the blockage on my machine without having to prise off the connector by pushing through a stiff piece of electric flex at the top end (from an old power lead) and using a long screwdriver at the other end to pull it out at the other end . Dysons are very good but do have their weak points and even emptying this model is a pain.

Thank you so much, Russell. Scrubbed everything else and even used a wire in the area you worked on and not a spec of dust came out. However, as soon as I unscrewed that top plastic part and then yanked the rubber piece off, I could see a huge lump wrapped around a small piece of wood. Was just about to buy another vacuum, so fair play to you!

Fantastic!!! We found a klip-it thing blocking our bit. You have saved us the risk of a repair bill or buying a new one. Thank you!!

Thank you very much Russell. So Very appreciated . You have saved me time ,money, stress, inconvenience, and a lot of sweeping. All the best to you ☆

Thanks Russel, wife just had same issue and bless her took everything apart and cleaned the filter to no joy. Your vid just sorted the problem, thanks for sharing!

Thank you so much for this, I was ready to take my vacuum to a repair shop and was not looking forward to the bill. This video did the trick!

All jokes aside..you are a life saver. Just did this and found all kinds of crap jammed in there, coins, straws, enough hair to make a wig..and a bottle top. Much appreciated 👍🏽👏🏽👏🏽

Mate you’re a legend thank you. That was exactly what the issue was....you have saved me paying for service or a new vacuum cleaner. Thank you

I was about to go out and buy a new vacuum cleaner until watching this video, thank you ever so much!!! Saved me hundreds and hundreds of pounds!

thank you so much. I was just about to give up on my Dyson until I watched your video. a rock??? and a large marker stuck where you said. working perfectly. thanks very much.

Russell! You, sir, are my new best friend! I had this same suction problem with our DC39. I watched close to a half dozen videos which either did nothing too imaginative, simply doing routine cleaning of the dustbin or went to the other end of the extreme, disassembling everything, including the motor. 🤯 Your video here was the only one that showed disassembly of this little piece and that was EXACTLY where my clog had occurred. No chocolate bar in my case but a big wad of cat hair and a tube of lib balm. THANK YOU! THANK YOU for posting this video. Now go have a 🍺 pint, you genius.

Thank you soooo much. You saved me around $200 and inconvenience of sending vacuum to Dyson. It worked !!!!

You are a genius, thank you. Thought the motor had just lost its mojo and was going to give up on it, but this was the problem. Works like new again now!

Thanks Russell! I found a AA battery and a clothespin stuck in there. Excellent video got right to the point and the title is perfect too -- "Dyson DC39 not sucking." I found your vid straight away and was done in less than five minutes.

Thank you sooo much!! I was worried about tearing the hose bit (that connects to the cylinder), as it did not 'look like' it could come off, thank you for illustrating that this could actually be done. I couldn't find any videos on the Dyson site that covered the 'cylinder/Ball/DC' particular type model. Much appreciated!

Thanks Russell you just saved us and it seems like hundreds of other people from throwing out a perfectly working vacuum! The rubber seal takes quite a bit of jiggling to get off, I didn't believe it would come off until it did.

Cheers Russ, exactly what the problem was. 5 minute job and my missus thought I was a genius. Excellent

Best video ever! I had my suspicion that was where the problem lied and it worked! Saved me hundreds of dollars or going to buy a new one. Thank you

Thank you SO much! It had half of a clothing pin down there, which had clogged up the whole thing with dust and a tissue. Very good video! Thanks from 🇧🇪

Thank you very much! Was going out to buy a new dyson today till I watched your video!! Exactly where mine was blocked. Saved me a few quid . 😁😁

You just saved my sanity!! Tell your wife you’re a genius, please! I would never have taken that little part off on my own, thank you a million times over!

I disassembled my Dc33 and thought it's because of a dysfunctional motor. Was about to get a new motor until I saw your video. Turned out, the dyson sucked in a bottle cap of a small disinfectant spray bottle. Thanks for your video to get it fixed !

Champion.... I thought my blockage was in there, but thought that section was sealed. Thanks again.

6/10/2015. brilliant instruction, followed your advice, flexible contraction completely blocked with window key, pencil and all the gunge attached to it, job done.many thanks

Brilliant that Boss! Looked at that but didn't unscrew it, fixed perfectly. Lots wedged up there, all clear airways now. Cheers, first class advice 👏🏼👏🏼👏🏼

This really worked! My hoovers back and running! Thank you 🙏🏽

Thank you so much Russell. There was so much stuff blocked there. You saved me buying a new Dyson. Also didn't have to take everything apart.