Thanks for posting this. This ended up being a cheap fix. In this economy, the idea that Kitchenaid/whirpool would force its customers to replace the whole sump pump is absolutely disgusting. I mean, I am doing okay, but there are so many people who can barely put food on the table.

That $7.00 part caused $20,000 in water damage to my floors. I'll never have a dishwasher without a drip pan under it again.

When I first saw this video I thought "yah it always works for other people" but I gave it a shot anyway, it took me literally 10 minutes and it fixed my leak, I still dont believe it. Best $10 fix ever

Another grateful viewer here! Between yours and Scottthefixitguy's video, we were able to fix this problem for around $20, including getting the right tool. We thought we were going to have to replace our six-year-old dishwasher. Luckily we found the leak early and our hard wood floor only sustained minimal damage.

Nice video. I just finished and it made my life a lot easier. One addition, it was clear that you and a number of the commenters found removing the gasket the hardest part. I found that if I used your idea of using liquid detergent as a lubricant it worked well for removal, as well as installation. I poured Dawn over the grommet - rotated the grommet with my pick, so the Dawn slipped down the sides - give it ten minutes and it came right out. Also, I found vinegar helped a lot to clean up all that dishwasher detergent residue. Thanks

Step by step, this video is guiding me thru. And all the comments are so helpful, especially "twist the thingy while pulling off the big tube" and "put a little Dawn dishsoap on the thingy and wait for 10 minutes." Hopefully I can finish it up as soon as the new part arrives today!

Thank you so much for this video! I have the exact problem and had no idea where to start, but my first search for leaking Kitchenaid brought me to your video. I truly appreciate it.

Fantastic video. Thanks for spending the time to document your fix. This is exactly what was wrong with my Kithenaid.

Thank you so much for the video and Amazon link! The install went perfect and the part fit as well. I saved a lot of money with not having to hiring the pro to come out! Thanks again

You are the only free source I've found for this information. Thanks and very nice job!

This post is amazing! Such a detailed explanation of the repair that would have cost hundreds of dollars otherwise. I was bale to make this repair in 15 minutes. Thanks so much for the information!!

THANK YOU! I followed your video step by step. Problem for me was a very clogged line from the disposal to the dishwasher - right near the disposal side. I simply loosened the screw holding the line to the dishwasher and used a small snaking tool to clear it out. Ran the washer on rinse only and it drained completely! Total cost - $2.98 for the snaking tool and a bit of my time. THANKS again!

I was about to kick my dishwasher to the curb so I'm glad I found your video! Thank you for posting this and saving so many people like myself a lot of money.

Awesome video! Just fixed our kitchenmaid for $9.00 versus repair or replacing the machine. Much thanks!

Thanks a lot and I almost replace my Kitchen Aid dishwasher with a new one due to the leaking! I believe your video has the most comprehensive steps to fix the Kitchen Aid leaking problems. I order the same part from your Amazon link and it does fix the leak. But I just have one suggestion: it is easier to remove the seal with long flat nose pliers. Wish you have more viewers in the future!

Thanks for taking the time to make this video. It really helped me as I couldn't figure out what was leaking. Much appreciation 👍🏽

Fixed mine and have a few thoughts. Get a pick set from your favorite store which will make seal removal easy. Then get the new seal. When you install the new seal use a socket to help press the seal into place. Boom!

Dude your awesome. You saved me so so so much time. All fixed. I even bought extra, and put a Home Assistant Aqara Water Leak Sensor because my dishwasher is hidden on the bottom and leaks into the basement area. Thanks you so much.!!!!!!

Hey, thanks so much for posting this! This fixed my problem and was a simple thing to do! Saved me having to call a repair guy.

Thank you Fixed fairly easy Getting old grommet out was difficult though

Thank you so much for this very helpful video. I was able to fix my dishwasher leak by following your video.

Same problem that my Kenmore had. Video was a very informative guide. The old grommet was a pain to remove. It's a combination of rubber and steel, and you have to really pry on it to pop the old one out. Use the small pick set. You'll probably bleed some. You will be better off pulling the dishwasher out and flip it on its side to remove the motor from the underneath. After that, it was a bit easier to do.

You are the man!!! Just did this quick fix for $7. You just saved me so much money.

Super helpful and worked perfectly. Thank you!

Helped me to fix my dishwasher! Thank you!

Thank you. It’s very helpful for solving my dishwasher leaking problem.

Thanks NuttyCool. You saved me a good amount of money with this fix and link.

THANK YOU!!!! This fixed the leak on my kitchenaid dishwasher. I was considering replacing the diverter valve but thought I'd try your method first and it worked!!!

Incredibly, i have the exact model shown. Same issue. Ordered for 2-day delivery, will pull seal and spring when i have parts in hand. Great video, thanks!!

Thanks for this video. Seems like this is a design flaw. I just experienced this leak with my KDTM354DSS5 installed early 2018. After diagnosing the leak source underneath, google took me straight to your video.

Like how you never emptied the dishes off the top shelf - confidence.

Very helpful! I got same problem on the same model.

Thanks! I enjoyed the realism as if it was me working on it. Only thing missing would be the swearing... LOL

Thanks this happened to me and your video and link where spot on!!

Thank you for the honest video and the Amazon link. Hopefully I won't need the link. I have the extended warranty and the guy came out, told me it was because the dish washing machine was not level. He was correct it wasn't level we fixed that. I keep trying you understand how that would be the reason it's leaking from the center of the machine on the bottom. Just like yours. He's coming back tomorrow morning 6.10.2021. I'm showing him your video 🤣. Thanks again🌹

You do a very good job! Thanks

Thank you very much. You saved me a lot of work and money

had the exact same issue. Thanks for sharing this.

Thanks for the video. Would never had know how to fix this. Saved me from just buying a new one. If u do this fix i recommend using the hrc brand on ebay. Little more expensive but better quality and more stringent tolerances. Thx again

Thank you for this video, you made my day!!

Thank you so much for making this video. This saved me a bunch of time and $$.

Excellent job, thanks for sharing.

Amazing video this video save me from buying a new dishwasher thanks

thank you! got it done watching your video!!

Thanks for the walkthrough. So far it’s worked 🤞😬

You absolutely must use silicone lubricant. Often it is sold with faucets (I bought the Moen silicone from Home Depot) or at Amazon. I installed the grommet first time without and it continued to leak. Repeated the process, but this time silicone around the diverter shaft and in the well that the grommet fits in. The silicone allows the grommet to seat deeper, and to seal against the diverter shaft. Six months later, no leaks.

This was awesome and so appreciated. Took some additional plumber's tape, but the problem was solved. FYI, in researching this, I found out there is a class action suit that is in the settlement stage covering most of these dishwashers. Thanks again for taking the time to share this fix with others.

Thanks. Saved me a $125 service call with a $15 part.

This repair also worked on my Kitchenaid Model# KDFE204EWH1; thank you so very much.

Thank you for the video. Absolutely helpful. God bless you brother.

Thank you for sharing this.

Thanks for posting.very helpful .

very good vidio and extremely useful.

Prefect. Thank you for this.

Great video. Liked and subscribed. Well done. May be why mine is leaking.

Perfect. Thank you.

I replaced the seal and it still leaked. I ordered seals from different sellers on Amazon and they were essentially the same. I also bought some silicone plumber's grease. Replaced the seal and filled the cavity with a big blob of grease. That stopped the leak for now.

Thank you this is my same problem. That washer/grommet is just garbage.

nice job

Amazing video! But use plumbers grease, the first time around my gasket was still letting a little water through, I reinstalled with a dab of plumbers grease and it was a perfect fix.

Good man! Thank-you!

Replaced ours today and leaking stopped! Had to use some plumbers tape but otherwise went accordingly. Thank you!

Great video. Did you put that "spring thing" @9:59 mark back in the new seal/gromet? Looks like their is a space for it on the side that faces up, a second "ring" if you will the spring would seat into

my grommet comes out from the top just like yours. My KitchenAid dishwasher looks the same The issue is the instructions say that the grommet is to be installed from underneath. That is it goes right on the diverter motor. The grommet that I took out fell all apart so I don’t know what it should look like but I’m pretty certain it doesn’t look like the one in the link that you gave

A few things I want to add: - When removing/reconnecting the big pipe, try to twist the bottom cap at the same time, it will make it easier - Mine still leaked a bit after replacing the seal, Ryan Calovic mentioned that he used PTFE seal tape. I did it and it stopped the leak - The new grommet does not sit flat to the slot so don't try to push it down too much - The instruction works for almost all KitchenAid, mine is kdte204ess1

The shaft is thin plastic and it will be easy to score it as you dig out the seal, so be very careful. If you do score the shaft, it won’t seal properly after that even with a new seal.

Thank you very much

Perhaps some graphite rope packing used to seal gate valves would be a good stopgap until the new part arrives or just some nonhardening pfte paste.

I put a piece of heat shrink tubing over the shaft to fix mine. Hopefully it lasts a few years

Thank you! Had the same problem. Always ends up being a seal, doesn't it?

OUTSTANDING Nutty Cool! You and I seem like brothers! How does it does apart? Well, putz with it and figure it out! LOL!! This is exactly the problem I'm having with our Kithenaide KTDM404EB1. Now, I wonder if I should buy the whole kit that the Appliance Repair suggested below?

It works!!!

This video helped me fixed my KitchenAid KDFE304DSS1Dishwasher, it was very smooth. My advise: read ALL the comments, there are so many warm-hearted people left their experience here, made me get job done without any issues.

Thanks for the video...what is the hook-like tool you used to get the seal out?

This quick fix did the trick for a few days, but started leaking again Trying out adding silicone adhesive now like what other comments I read about see if that does the trick My KitchenAid dishwasher is only 3 years old Feel this should of been a recall from the manufacture. I'll follow up if it works But if it doesn't I'll be buying a different brand

OK, so I have a Kitchenaid model KDTM404EBS1 which takes a diverter motor p/n W10843811. Appliance Repair and Henry's Appliance Repair suggest changing the diverter motor as well JIC there's corrosion. OK, I'll spend the $123 for the motor, but I don't want to by an entire Sump Assy to get the seal. What's the correct seal p/n? Please someone help?

i ordered the part from repair clinic and i’m not sure it comes with the rubber washer. do you have that part number?

mine seems to leak only during the drain cycle. would it still be the diverter seal or should I look at the impeller housing ? Hoses all check out

Will a leaking seal look visually deteriorated? Or could it look fine visually but still be the source of the leak?

Are you able to move your diverter valve by hand? My dishwasher only ever sprays from the back. It seems the valve never moves to the other positions.

I replaced the seal and it still leaks. Is that the right seal size for this model?

Your Amazon link no longer works. Does anyone know where to find the part. Whirlpool doesn’t sell it separately now, they make you buy the whole sump motor assembly.

My grommet will not seat into the hole, nowhere near flush. It's hard plastic, not rubber so can't force it in..any ideas? Model # kdfe 304 gbl0

My kitchen aid is model KDFE304DWH0. They don't seem to sell what the small grommet and the one you have listed is slightly too big to replace. The only thing I can find is replacing the whole motor which just doesn't seem necessary

thanks for the video - like your bitbucket shirt #11:50

My grommet only lasted 4 years. The spring corroded back to dirt 😂😂. I bought a two pack this time.

Does the flat side go down or up?

Nice video, great job explaining everything. I have same issue, I ordered the replacement part from eBay, still waiting though. The one I ordered looks a little thicker then the one I pulled out. The one I ordered seems a little taller, did you happen to put yours side by side to compare old to new. Was it an exact match. I saved your part information if the one I ordered don't work out. Thanks for posting such a great video

Hello I have the KDTM354DSS1 where can I get the gasket for it? Can you send me the direct link please

Do you have the part number your link doesn’t work. Thank you in advance.

Hello what’s your model number? Mine is kdtm354dss5 but it’s still leaking after replacement. Thank you.

Thanks. I have the same model and I can’t find where it’s filter is. Do you know how to remove it?

What is the part number for replacement part? I did not see a link

Question for you. I ordered the same seal, but it didn't come with the spring around the inside. Did your seal come with one. I installed it, but still had very slight leak unfortunately. Wonder if that made a difference

I would like to add my "thanks" as well. I wish that I had found this vid before removing the entire unit. Oh well...

What model is this

What model is that machine

what is the model number of the kitchenaid dishwasher in your video

ALWAYS ALWAYS WHEN REPLACING THESE put a lil dap of Dielectric Grease on these are they will not seal. Same if you replace entire sump pump.

just did this repair and it stopped leaking at the spot it was leaking - now it is leaking from somewhere else - anybody encounter this?