Fixing a Viewer's BROKEN Gaming PC?

Fixing a Viewer's BROKEN Gaming PC? - Fix or Flop S5:E13

Рет қаралды 83,910

16 күн бұрын

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Welcome to Fix or Flop! We're up to Season 5, Episode 13. This viewer's gaming PC is broken! Can it be fixed? By the way, if you live in the Orlando, FL area and have an issue with your PC, apply to have it (possibly) fixed for free today! gregsalazar.com/fix-or-flop
Check out other Fix or Flop episodes in this playlist: • Fix or Flop
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#FixOrFlop

Пікірлер: 411

@MyNameIsBhex 15 күн бұрын

"Posted one minute ago" this PC sure didn't

@xs732 15 күн бұрын

ok, this was funny lol

@nyghtzzz 15 күн бұрын

Best comment

@SirSealRL 15 күн бұрын

Hehe, nice one xD that gave me a good laugh

@celthric38 14 күн бұрын

Ok this took me several glances before I got it. 🤣😅

@jordanmntungwa3311 14 күн бұрын

oofff. BURN

@cherrynot2270 15 күн бұрын

This reminds me to XQC's PC problem. He had Linus on stream fixing his PC and He absolutely destroyed the Type C port lol

@Joreg_Catapang 14 күн бұрын

I was going to comment this but its already 9 hours ago behind me But I definitely remember that video from LTT fixing xqc's pc

@StormsparkPegasus 13 күн бұрын

I wouldn't take any electronics into the same city as Linus. I'd rather not have them destroyed or stolen.

@veltriix 15 күн бұрын

Yeah as other comments say, that USB-C internal header is a real pain for new PC builders, it looks like the connector can be inserted in any orientation but its keyed so slightly that just a quick glance you won't be able to see it. The user might have installed it the wrong way but not physically damage the internal connector on the motherboard unlike xQc's situation.

@johnmaddox8017 15 күн бұрын

Yea this happened to me. I think i shorted our a speaker. And then i finally noticed that it was slightly keyed. Wish it was keyed not as slight. That would help out

@veltriix 14 күн бұрын

@@johnmaddox8017 I agree, it should be design that it only inserts in one orientation or like the actual USB-C connection itself be reversible.

@ikryten42 14 күн бұрын

This happened to me just a few weeks ago, plugged in the header backwards and got this exact error message. In fact, despite having built several PCs with USB-C front panel connections, it was the first time I realized the cable was keyed. Either the keying was more defined on those other cables or I just got lucky. :)

@AkatsukiLink 13 күн бұрын

Yep! When building some PC, I came across this situation multiple times. It only go one way and we need to pay attention to it.

@racooley 12 күн бұрын

Yeah, I had a case with a USB-C front-panel port but only a regular two-type-A header on the motherboard, so I got an adapter from Amazon, and had--almost--the same issue. It would fit either way, and I didn't get overcurrent warnings, but the adapter board would get hot if it wasn't plugged in the right way. Later, I did a platform upgrade and made sure the new motherboard had a type-C header.

@shantodas8184 15 күн бұрын

watching these fix or flop series makes me hopeful that i can troubleshoot any pc problems if i get into any. but i'm afraid if i try i will mess things up even more

@swampfox1732 14 күн бұрын

Trial and error my friend. You never know until you try.

@TheWingedblade 14 күн бұрын

@@swampfox1732 very true. I started from a pentium 2 to replace a ram now i am able (and brave enough) to disassemble a gpu to replace thermal paste and pads.

14 күн бұрын

Learning what NOT to do will take you a long way towards the goal. Once you know how you can do damage and what to avoid, troubleshooting becomes a much less stressful endeavor.

@madhup151 14 күн бұрын

If I clean my PC it will not turn on for sure

@jamesvozar1 13 күн бұрын

@@madhup151 if you do not clean it, that is a sure thing eventually it will not turn on. Just use compressed air and be gentle with it.

@psychorabbitt 15 күн бұрын

Greg being like, "I'm sure it's not this." Aaaaand it was that.

@ekiM2K 15 күн бұрын

When I saw the error I immediately thought of the front panel I/O. Then you unplugged all the cables and I was about to think of something else. Then you said oh wait, I forgot this front panel connector 😂

14 күн бұрын

Same.

@AAjax 15 күн бұрын

Great work Greg, and kudos to Tech Dad for building a PC for his kid!

@kamizerox 15 күн бұрын

Without watching the whole video, I gotta admit I've never seen that "USB Device Overcurrent" message either.

@youknowme2003 15 күн бұрын

Once i saw the Error Message i knew exactly what it was, this happened Linus trying to fix xQc's Pc. gave me straight Vietnam Flashbacks 😂

@proximitea 14 күн бұрын

same for me lol

@Marcellkozubenko 14 күн бұрын

Same

@BREEZYM6015 13 күн бұрын

What was it? Are you going to tell us? 😂

@youknowme2003 13 күн бұрын

@@BREEZYM6015 wasnt trying to spoil it in the first Comment but.. The USB C frontpanel cable can be put in the wrong way, so the wrong pin layout will Overcurrent the 5V Rail.

@my-yt-inputs2580 15 күн бұрын

Type C motherboard connectors can be installed backwards/reversed and cause this error. Ask me how I know! ;)

@BullittsGames 15 күн бұрын

You have to simplify to identify . Works almost every time nice job Greg.

@animalyze7120 15 күн бұрын

I would check for a Bios update, you shouldn't have to resort to changing it to CSM to install the OS. I would reset the bios by clearing it and putting it all back to factory settings. If that fails update the bios to the most current one and try that. Somethings not right there not too major but a pain that should be fixed lol.

@ayuchanayuko 14 күн бұрын

CSM had to be turned on or Secure Boot had to be turned off probably because the system used to boot another OS and had another CPU/TPM (since it was bought used). You are correct in that resetting the BIOS would probably have worked. That or resetting the fTPM perhaps.

@toddward3855 15 күн бұрын

Had this exact same problem when I first connected a USB-C connector, had it "in" backwards somehow. The key for the MB USB-C isn't good enough I guess to prevent it going in backwards. Had no issue once I flipped it around, didn't short anything thank goodness.

@ms1595 15 күн бұрын

Indeed this connector can be pushed in the wrong way

@elemental9210 15 күн бұрын

Exactly that. Nvmd, after watching further I'm pretty sure that Greg knows how to connect the type-c cable properly.

@schristi69 15 күн бұрын

Same problem I had on my last build

@Rechain 15 күн бұрын

Same when I did my latest pc upgrade/changes. No issues after troubleshooting & found it was the USB-C cable from the case I pushed in the wrong way on the motherboard. At least it didn’t even turn on, but just lighted up. Always thought USB-C worked both ways, also within a case to a motherboard. But then it should not be possible to push it in the wrong way at all.

@Chilledoutredhead 15 күн бұрын

Ironic considering type c can be plugged in either way 😅

@p00ner 15 күн бұрын

Greg: "Stay with me." Me: Don't worry Greg I'm not leaving! I'm here for all of it

@fallenphoenixfilms 15 күн бұрын

*Ralph Wiggum voice* I'm helping by watching!

@jayb2705 12 күн бұрын

It's impressive how you can keep the content so engaging and fresh after so many episodes, keep it going! Hope to see you at 1M subs soon!

@GregSalazar 12 күн бұрын

I appreciate that! Will do!

@patpatboy2 14 күн бұрын

At the beginning of the video, I was pretty certain that the CPU had been overclocked and damaged, or there was a short on the motherboard. Glad to see it was a much simpler issue!

@MrWayne6363 15 күн бұрын

Thank God, someone else besides me has issues with secure boot, CSM and all of those other "security" settings. What a nightmare those things have been for me.

@paulvd22 14 күн бұрын

Very nice to do this for people. Keep up the good and entertaining work

@troy6686 14 күн бұрын

Man almost season 6. Love these videos man always something new to learn.

@SuperSertyuio 15 күн бұрын

I love this series Greg! Keep it up!

@GregSalazar 15 күн бұрын

Thanks! Will do!

@QuantumAssassin 14 күн бұрын

I learn so much from this series thank you for doing these.

@gregfisher216 14 күн бұрын

Great work Greg ! It was nice of you to upgrade the storage!!!!!

@dogmeatSupreme 14 күн бұрын

i like this.that was cool to watch the repair process move along.subscribed

@Itbankrock 14 күн бұрын

Good job on this one, can't wait for the next episode.

@Fenrirsleash 13 күн бұрын

Thanks! Love this series man.

@GregSalazar 13 күн бұрын

I appreciate that!

@jeffreyoldham55 15 күн бұрын

My troubleshooting instinct would lead me to the PSU first, and then the mother board. Cabling is always a consideration, and is relatively simple to eliminate. Your senses did not fail you, and led you to the cause quickly. Well done, Greg!

@samiraperi467 15 күн бұрын

USB over current does *not* sound like a PSU issue. It sounds like a short. If that short was in the PSU the mobo wouldn't know it and the PSU just wouldn't stay on (or it would burn itself out if OCP didn't work).

@rezwananis7999 13 күн бұрын

Cool new glass Greg! Awesome video as always.

@GregSalazar 13 күн бұрын

I appreciate it!

@malem67 12 күн бұрын

Once again great video, do not think I have ever had a front panel cable go bad.Good catch.

@alanredpath8998 15 күн бұрын

The minute I saw that error I knew it was the case, my cousin broke his USB port and the bios gave a similar error. Had to rip out the port from the case to get it to boot safely.

@TomGaeta 15 күн бұрын

I had the same error when I first built my PC. The front panel USB-C cable has to be plugged into the header in the correct orientation, but the connector can fit in backwards. Obviously a faulty cable here, but in my case once I plugged it in correctly, the error was fixed.

@jlg2926 15 күн бұрын

I called that as soon as I saw the error. It’s a simple usb c connection error. Not plugged in right

@Wallathon 15 күн бұрын

"posted 5 seconds ago" say no more youtube

@PrinceKados 15 күн бұрын

lol, 2nd!

@GregSalazar 15 күн бұрын

Ayeee!

@BREEZYM6015 13 күн бұрын

@@GregSalazarTranslate to English doesn't work. 😂

@dragoncry7104 15 күн бұрын

Fastest fix I have ever seen lmao. Good one!

@phoenics2465 14 күн бұрын

First time watching one of these without skipping. Its great and I regret being impatient before. Keep it up and I sure think gear up 3 will be 🔥

@ReaperX7 14 күн бұрын

OMG Greg I haven't seen you in my list for a minute! 😮 Great video man!

@frailtyproductions 6 күн бұрын

Great video as always!

@DanielCardei 15 күн бұрын

Awesome fix Greg ✌

@Flakwell 14 күн бұрын

i love these. great lessons in trouble shooting.

@amirafshar2580 6 күн бұрын

Nice always a fan of this series❤❤❤

@kingklump 14 күн бұрын

It never ceases to amaze me how often front panel connectors can cause these kinds of problems. Thanks for the info!

@jerbjerbjerb5912 14 күн бұрын

their ports and cables are so shit and can potentially cause this. board and case manufacturers need to talk this one out. this cant be a standard for the following years.

@starview7045 13 күн бұрын

Nicely done. USB C cable, who would have thought, I've never seen that before. Its great also what dad is doing for his son.

@andrewmiller200 15 күн бұрын

God I love fix or flop, this was a fun one! I guessed the issue pretty quickly this time around 😊

@pie_stains 14 күн бұрын

This is a really good episode.

@OddManGaming 12 күн бұрын

Thanks for this video, Bro! I've seen this sort of problem before with my own custom gaming/productivity build. However, the USB overcurrent fault I discovered was the result of a smashed pin in one of the USB front panel connectors on a Thermaltake case, which randomly occurred while inserting a USB thumb drive. Booting wasn't an issue since I was l already in Windows when it happened. I'd never experienced this sort of fault before, but as a result, I'll never buy another Thermaltake case again. Thanks again for all that you do. Love this series, Bro!

@Olaf-Lingen2023 11 күн бұрын

I absolutely LOVE your videos! Small defect big problem ^^

@RobDay69 15 күн бұрын

Great Video Greg (as always) - as for getting a replacement part from NZXT - I'm sure they'll do it - I've had more than 1 replacement parts from them for FREE.

@rudikroch6499 15 күн бұрын

I was sure it was the MB. Nice catch!

@alidoucious 14 күн бұрын

That white antec case is just majestic

@vanfly6731 14 күн бұрын

Thank you for the awesome video really appreciate it

@mazz85- 14 күн бұрын

OKayyy. Faulty case it be, keep that in mind, very rare CASE.

@sitordan 15 күн бұрын

Unexpectedly easy fix. Nice.

@Arcstryke 15 күн бұрын

A similar thing happened to Linus in the video where he went to XQC's house to figure out why he was having issues with his new computer. It turns out that XQC was forcing the front panel type-c connector in the wrong way and that ended up shorting out the board and it gave the same error message of "USB overcurrent protection."

@Fenrirsleash 13 күн бұрын

Nice vid! I always set bios to default settings when repairing. That usually works for me. I'm sure you do that too though. Love the content!

@jamesbrassfield8409 15 күн бұрын

Keep up the good work Greg 👏 🙌 👍

@GregSalazar 15 күн бұрын

I appreciate it!

@Adam-fz6sj 15 күн бұрын

I had wires touching under the daughter board a little black tape fixed it right up.

@bmanrockwellX217 15 күн бұрын

My first thought was a short on the back of the board. Helpful video.

@mino4258 14 күн бұрын

I have this same issue going on right now. Exact same issue with the USB overvolt then to freezing at the Windows loading. I replaced the Asus Mobo and it did the same thing. I told my customer to just take my back up PC for now cuz I am lost. This video has been a huge help! Thanks Greg!!!

@jsawhite 15 күн бұрын

nice find. always fun to watch. question, did you fix the memory hitting the fan and getting bent at all or did you leave that alone?

@GregSalazar 15 күн бұрын

It was bent because the 24-pin was pressing on it. Moved it over as best I could, but it's very crammed in there and will likely continue to bend in the future.

@ChillBuilds 7 күн бұрын

I've seen USB-C leads plugged in backwards, and not complete seated, before. It's easy to miss that, and never notice that it was backwards or done wrong. People sometimes don't realize that it's keyed.

@thewickedtim 15 күн бұрын

That's wild. I wonder if it's the cable or if there is a short on the PCB for the front panel connectors? You had the shot of the front panel PCB being loose, I wonder if something was broken on it?

@johntanner611 14 күн бұрын

Love this series and your vidoes Greg, I also notice you like watches and wear a few different ones. Would you ever do a video about your watch collection? I know that isn't tech, but I would be interested!

@foamyflightmaster9385 14 күн бұрын

Nice spot on the usb C cable

@jacksonbtb571 15 күн бұрын

Wow I was expecting the motherboard to be faulty. I've had two Asus AM4 boards that had the same usb overcurrent errors, and it even happens when absolutely nothing is plugged in. They might be fixable but I have no idea how to work on a board like that. This was a very lucky outcome because nice ITX boards like the z590 are really expensive. I'm sure the owner will be totally fine without a front type-c, since they already have two.

@Lurch-Bot 14 күн бұрын

USB C is such a scam anyway. It is just a connector, and a mediocre one at that. Have to buy several new USB-C charging cables a year for my phone now. You can use any type of connector for high speed USB and there are plenty of USB C ports and devices that are not fast at all. The fact you could even plug the header in backwards is proof of just how little effort they put into the design. As for the MB you describe, the first thing I would check is how the headers are soldered. They may have bridged a couple of pins when installing them. Could also have a similar issue with the chipset. Beyond that, the chipset could actually be internally shorted or you could have damaged MB traces.

@firexallst4rz277 14 күн бұрын

Just did a fresh install of windows 10. Couldn't be happier.

@qqqvid 15 күн бұрын

Issues like this always worry first time builders. Great job Greg : ) x

@GregSalazar 15 күн бұрын

Thanks for watching!

@LimbaZero 14 күн бұрын

I did this also when I got my first usb-c case. Managed to put it backwards to motherboard. :D Just put it right way and it worked. It was little more stiff when I put it in wrong way. Basically destroyed key pin from connector so I need to verify I put it right way when I upgrade/change motherboard.

@RobertFixit 14 күн бұрын

Why we test before we put it in the case 😂 “When in doubt, take it out”

@joelonsdale 15 күн бұрын

Another fun video ;)

@andreasdill4329 15 күн бұрын

Would be be a good idea to just take out the front panel connector und check for solder bridging some pins.

@itsKtoday 14 күн бұрын

have you ever sat down at your computer played the latest Greg Salazar video, only to find out your new lego building set took most of your attention away, while building right in front of the monitors, then after building you realize you heard Greg's video but, didn't watch or pay attention: just some lovely background noise that you heard Welp lol, that was me tonight here goes the 2nd time I'm playing the video lol 😂

@ritchierennie8556 10 күн бұрын

Bios did report USB error so I would have pulled it as a basic setup ? Glad u got there

@MarinosMysteries 15 күн бұрын

Most excellent dude.

@GregSalazar 15 күн бұрын

Glad you think so!

@weakness000 14 күн бұрын

wooohoooooo new fix or flop video :D

@harryhorton976 12 күн бұрын

Nice Fix Greg - Mine had NO Type C connected as on test bench

@AyZii3000 15 күн бұрын

Shout out from the Philippines 🎉🎉🎉

@stacyromanchuk 14 күн бұрын

That was a weird one. I hope NZXT can help this person out. Great diag Greg!

@trentonbennettVO 14 күн бұрын

It is good to know that there are overcurrent checks on minor components too.

@DEMONICLY. 15 күн бұрын

watching these videos helped me fix my pc :)

@GregSalazar 15 күн бұрын

Yay!

@activeentropy 15 күн бұрын

I highly enjoy this series, it's informative and entertaining.

@brucepreston3927 10 күн бұрын

I have seen this exact issue several times...It happens more on the passthrough style cables for whatever reason...Its easy to damage the internal header by inserting it backwards or it could be debris in the outside connector...

@TheSpotify95 15 күн бұрын

Not bad as a fix and good to hear the customer got a storage upgrade! Personally if it was my PC I'd be looking at rebuilding it in a different case, as I wouldn't want a non-functional port (even if it is Type C, which I don't currently have a use for).

@jeffreyparker9396 15 күн бұрын

Yeah, I have seen that error before. Definitely could be a short on the motherboard but pretty common just USB devices, or like here a short in a USB cable or front panel board. I would have been interested to see if Greg could have pulled the cable out and inspected it for damage, or even the front panel board.

@LimbaZero 14 күн бұрын

I think it was just backwards. I also did this when I get my first usb-c case. It was little more tight but you can insert it backwards to motherboard and get this error.

@jeffreyparker9396 14 күн бұрын

@@LimbaZero to be honest I haven't worked on anything with a front panel USB C, so I don't know much about that specific connector, but seems like a pretty bad design if it can be plugged in backwards, especially after most other cables have been designed to make that impossible.

@johng. 14 күн бұрын

Greg, the one thing I don't think I saw was if you tried to use the Antec's (white) cable to connect the MB to the NZXT's front case USB. So, while you are probably right that the actual NZXT cable has a short, the question remains if the USB connector is somehow bad. Other than that, really nice detective work 😁 and stick-to-itiveness.

@shinaikouka 15 күн бұрын

When I built in one of these cases, RAM size was something that I had to take into account. I wasn't using very large RAM originally, but I had collision problems too. I ended up going with some lower-profile RAM... definitely something that had no RGB.

@benjamintan2733 14 күн бұрын

USB-C port is prone to breaking. Suggest to anyone that uses a USB-C device to be extra careful with it. The 5V pins and the ground pin are quite close, so if the USB-C port is damaged, it has a high chance of short circuit.

@ericcardinal4788 14 күн бұрын

First time I have ever seen this particular error message. Most definitely first time I have ever seen a bad usb cable in the case

@WarhavenSC 14 күн бұрын

You probably already checked, but I had to get a replacement GPU adapter for my NZXT H1 case, because the original that shipped with it could short and even cause a fire. It's not entirely out of the realm of possibility that the GPU adapter is what fried the cable or USB port. Even if it didn't, owner will want to make sure that they have the appropriate replacement cable. Even better, they may want to just purchase a 3rd party replacement, as the one that shipped with the H1 was only rated for Gen 3 and not Gen 4.

@Miniputt_999 15 күн бұрын

Learning something new from these videos. I thought it was a bios issue. Looking forward to the next video :D

@rbuschy 15 күн бұрын

Eliminating all extra connections followed by visual port inspection, is where i'd start too. If that didn't work a rebuild outside the case. I've seen many a random thing occur because of wonky ports. Don't think i've ever had a dead internal USB wire tho. Could just be a bridged pin on the wire or something. 👍

@anevins42 10 күн бұрын

Check the front-panel connectors downstream of the USB-C connector, this is often caused by damage to the USB port or cable resulting in a short, triggering shutdown. Most often when someone's sheared off a USB device while plugged in.

@blahorgaslisk7763 14 күн бұрын

Good start on the diagnosis of the problem. Simplify by removing any connection that isn't needed for the motherboard to pass POST. I was a bit confused that you didn't remove the type C connection directly, but it also looked as if the connector wasn't placed among the others. But yea, the USB overcurrent warning was pretty straight forward. Now as several has posted this connector should be keyed so it can only be inserted the correct way, but it's also been posted that it is possible to force it in the wrong way. This is one thing I don't like about some of these more modern connectors. So was it turned the right way? Another possibility is that there's some kind of problem with the cable connection to the port. I'm not sure about that part, but it might be worth removing the board with the connection and see if there is a visible problem there. Now I have to agree that sometimes BIOS settings can really screw things up for OS install. It's been probably six or seven years since I last installed an OS on a new machine, and back then the BIOS settings were a little simpler to understand. Basically I always started with a clear CMOS so it would start at zero, and then go through the bios making any modification I new was necessary such as setting the boot sequence to something decent, especially if there were a lot of drives in the system. But other than that my opinion is that a basic CMOS standard setup should work. It might not be optimal but it should boot and install the OS. If that's not working then the motherboard manufacturer really haven't made a good BIOS version.

@forensics1 15 күн бұрын

I had the same overcurrent error on my B650 AORUS PRO AX. It was my USB DAC/AMP being plugged into the top row of USB ports... Worked fine every since I moved it to the lower ports...

@Captainflash1338 14 күн бұрын

Hello from Western Australia! I had this same error message come up on one of the kids’ computers a few years back and I worked out that one of the USB ports was completely mangled from multiple accidental kickings of the attached thumb drive. Removed the cable and all good from there

@captante9889 12 күн бұрын

Motherboard was my first guess... bad cable #2. Good job!

@AndreGreeff 14 күн бұрын

lol. nice easy fix for a change hey Greg? especially compared to some previous systems you've worked on..

@johnt.848 14 күн бұрын

I've seen that issue before, it is usually caused by the actual I/O panel on the case not being grounded correctly and shorting out.

@powerchords2 15 күн бұрын

I knew exactly what the problem was soon as i saw that error because I've faced it before. In my case it was a faulty USB2.0 from the front IO of the case.

@WolvenSpectre 14 күн бұрын

With it being an overcurrent I would say it isn't as likely as the cable as it is the Front Panel Array. Either way it's why you disconnect and reconnect everything until it doesn't work.

@danielborowik7003 14 күн бұрын

usb-c internal headder installed back to front, plain and simple, turn it around if not damaged but if the connection is damaged leave it disconected.

@tjp4342 14 күн бұрын

With all the folks you're helping with the Fix or Flop series in Florida, you should get into politics xD

@BREEZYM6015 13 күн бұрын

Governor Greg Salazar. 😂

@erickrayos 14 күн бұрын

This happened to me on my personal build. the front panel type C motherboard cable was plugged in the wrong way, I flipped it around and it worked and got past the boot cycle. You might wanna try and ask the owner to plug in the type C cable again, if it doesn't go through POST, flip it. That's what I did and it worked.