How to give negative feedback without offending people or hurting their feeling. Negative feedback is rarely welcome. There are times when you feel the urge to share some negative feedback with others. But if feels very awkward and difficult to share the truth.
When you care about someone, the last thing you want do is to hurt his or her feelings. Now, I am sure you don't have a problem sharing positive feedback. There's a difference between negative feedback vs positive feedback. Everyone loves to hear what they are doing right. But, very few people have the heart to receive negative feedback.
There are those who are arrogant. They think they know everything. They can be doing something wrong for 20 years thinking it's the right way. If you dare to let them know, they explode or get offended.
Sometimes it's a person you sincerely care about and you want to succeed. You know if this individual changes a particular behavior, he or she would get very far in life. Maybe it's a friend or a co-worker at work. But, this person is sensitive.
You wake up in the middle of the night thinking about the best way to do so. Maybe you are in the human resources department. Your job is to tell the person to shape up or shape out. It may be a performance issue.
How do you go about it? Is there a right or wrong approach to share negative feedback? The answer is yes. In this video, I reveal the secret to you. There is a way to let your friend or co-worker know without hard feelings.
The formula is PSP. P=Praise S=Share P=Praise. The PSP method is amazingly powerful. It has a lot of psychological effects. Watch the video to see how I unpack it for you.