This is the best advice I could find. It didn’t solve my problem, but lead me to finding it. Knowing that it was wifi related led me to unplug each other WiFi thing in turn to test. Turned out to be some unbranded wifi smart plugs interceding with it (no where near the router, hub receiver or thermostat). Obviously just a clash in frequency or something.

the best advice Iv found. been struggleing for two days. thank you

Very helpful. Thanks 👍🏼

Quality advice, thank you!

I've just found your video. will have to buy a longer lead between wifi router and hive hub and then will try tomorrow but at least this sounds like an answer. thank you.

Well done ya legend. Mine was doing my head in 👍❤.

This worked for us too. Thankyou

Thank you as I’ve just had mine installed and after a couple of hours the message on my phone stated that the Heating and Water were off line,so I’ve checked where the Hub and receiver were, moved them apart and both Heating and Hot Water are now back working 👌🏾

You are quite correct. Well done. Now get that nose hair trimmer out.

My thermostat is over 20 feet from the hub my boiler is in the back bedroom and all computers pads game systems and hive cameras are wireless and we don’t loose signal very strange you had problems