How The Sailmakers Stole Our Money

Рет қаралды 430,595

Күн бұрын

Update - There's a happy ending shared here: • Sails Update
This is a cautionary tale about how we ordered sails in South Africa, from a reputable sail manufacturer, paid in full, and 21 months later, we have no sails.
www.gonewiththewynns.com/sail...
☝More Thoughts & Links to the Court Cases
P.S.
We Love South Africa! It's very important to us this is clear. The last thing we want to do is create a negative association with South Africa and the sailing community in South Africa. Because aside from this one event, we have had nothing but positive experiences in South Africa and with the beautiful South African people we have met along the way.
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WE’RE JASON AND NIKKI WYNN. A couple of modern-day documentarians, perpetual travelers, and seekers of tall tales. We’ve been chasing our curiosity around the world on wheels and keels since 2011.
Our first six years of travel were an epic road trip around North America.
Now we’re on a sailing voyage about the world. Did we have any previous sailing experience, of course not!
Neither of us is overly talented, smart, rich, lucky, or retired. But that doesn’t stop us from reaching far-flung destinations, having wild adventures, and managing everything that makes living aboard a moving vessel possible.
We share in hopes of inspiring you to cultivate your curiosity.
Timestamps if you like to Jump Around:
00:00 A Cautionary Tale on Buying Sails
00:32 Order, Pay & Attempt Pick-up
01:29 Delays Shipping New Sails
02:01 Finally Sail can Ship to Tonga
02:29 Paid Final Invoice & We're Ghosted
03:07 New Sails Ordered Through OneSails
03:27 OneSails HQ Response
04:01 Court Documents & Research Rabbit Hole
05:35 What's the Point of Buying from a Global Sailmaker?
06:12 The Takeaway: Learn from our Mistake
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#BoatLife #Catamaran #TravelVlog #DigitalNomad #LifeStyle #Sailboats
© Gone With the Wynns 2021

Пікірлер: 2 700

@gonewiththewynns 2 жыл бұрын

**Update - There's a happy ending shared here: kzfaq.info/get/bejne/g-B6gpx4vq6mfHk.html Good News! The CEO of One Sails (Dede De luca) has reached out to us and said they are looking to help us sort out the problem. He has given us his personal phone number so we can talk, which we really appreciate. We’ll keep you in the loop as things progress. Thank you all for your support!

@jonathanwarnes2230 2 жыл бұрын

Awesome!!! We will be behind you always.

@Saimon58 2 жыл бұрын

I wonder why they acted right now… 🤔 😄 Hope you can solve this soon.

@lexylexylexy1234 2 жыл бұрын

I’m sure having half a million subscribers on KZfaq and basically being your own media outlet to the sailing community had something to do with it. Good job publicizing your experience and shaming them into accountability.

@politicalsailor 2 жыл бұрын

Good news! See what can happen to those dark holes & hideaways with a bit of light shining on it!?😉🤞🏼

@fabiopotenti2123 2 жыл бұрын

Awesome!! The power of social media. They should have acted before you were forced to post this video, they have tarnished their own image unnecessarily, at the end they will have to honor your contract otherwise there will be a revolution on KZfaq instagram and Facebook!

@pacificvoyager 2 жыл бұрын

Seeing this makes me bought angry and sad. I hate scammers. I'm sure, somewhere in the 1844 comments (so far) that "The Takeaway" should be to buy sails from a local sailmaker. I have known many sailors who appear satisfied with their mail-order sails, but I was always happy that I paid the price for Carol Hasse's (Port Townsend Sails) custom sails. They have lasted TWENTY YEARS of cruising and are still adequate for local sailing. Hasse has retired from sailmaking, but her loft is still operating. Support your local sailmaker, avoid scams.

@jhonhayes3410 2 жыл бұрын

Owning three different boats and years of cruising I always ordered sails from the location I was at relieving on locals for direction and didn't pay until the sails were in my hands and satisfied with the quality etc. You have learned a hard lessen in life. What if the sails you ordered were made to the wrong measurements or of poor quality, how would you recover your loses then. Never never make yourself vulnerable with something as important as sails. Good luck maybe your video will get your product or a refund, but don't throw good money after bad.

@lathavaratharajan5071 2 жыл бұрын

Absolutely, buy from known local makers

@grahamelliott66 2 жыл бұрын

Not surprised the CEO reached out, he knows his company is liable. Initiate a claim against him for costs and refund if no refund within two weeks

@maartentoors 2 жыл бұрын

TO ALL DUTCHIES: Onesail is at the METSTRADE Show in the Amsterdam RAI expo center, OneSail will be @ stand: 07.335 shout out to all the Dutchies on here; If you're going to the Metstrade, why not stop by OneSail and ask them about this debacle? Let them know we are LEGION ;p

@j.hattiebrewer5355 2 жыл бұрын

ABSOLUTELY !!!! They need a lot of grief!!!

@Rockingoodman 2 жыл бұрын

Yes, please. Their booth should be filled with people asking why they do not stand behind their name. if they make one sell during the show. It will be to someone who has not heard this story.

@timhardman4764 2 жыл бұрын

Great idea !! This should be done at all trade shows where Onesail has a presence. Ideally, getting organized with a group of people willing to take a shift of several hours each, standing in front of their booth handing out a sheet of paper to everyone who come to the booth exposing the Wynn's story and the risk of ordering through Onesail would get the Parent Company's attention very quickly.

@dinglebarry528 2 жыл бұрын

@@timhardman4764 - I like the way this community comes together to right a wrong. It’s a simple solution that will make an impact. Thank you to all that partake on behalf of, not only the Wynn’s, but sailors everywhere. Perhaps this will get the attention of companies everywhere to better manage their brands.

@robwasnj 2 жыл бұрын

Approaching them face to face at a show and asking about this incident I think would be a fantastic way to help support the Wynns and hopefully right some wrongs in the world.

@hopeevans6151 2 жыл бұрын

Apparently, the parent company does not feel threatened by the bad publicly. Maybe they should! Internet… do your thing! Go after these reprehensible people! And, a great sail maker somewhere should feel inspired to help out.

@shellybeau2006 2 жыл бұрын

Amen! Internet, let's do our thing! I'm so angry. These good people don't deserve this.

@h.l.malazan5782 2 жыл бұрын

Internet, do your thing! Come and save the milk toast suburbanites, so you can get more cringe diversity photos! Look, here are the Wynns playing bongo drums! Here are the Wynns dancing in hula skirts! *puppy emoji* *puppy emoji* *happy monkey emoji*

@csiets 2 жыл бұрын

@@h.l.malazan5782 Disgusting comment. Racist much?

@stephanieburns4560 2 жыл бұрын

@@h.l.malazan5782 Do you travel? People do interact with people of different cultures when they travel and always have. Islanders are used to people coming by sea from large countries. Why put a judgment on it?

@h.l.malazan5782 2 жыл бұрын

@@stephanieburns4560 That's great, Stephanie.

@maxmac7845 2 жыл бұрын

Onesail has a trade stand in Amsterdam 16-18th Nov. Their sales people are happy to answer any questions according to their blurb. Maybe the community could ask some questions face to face.

@sharibenjiemahigab9260 2 жыл бұрын

Video plz

@maartentoors 2 жыл бұрын

Onesail is at the METSTRADE Show in the Amsterdam RAI expo center, OneSail will be @ stand: 07.335 shout out to all the Dutchies on here; If you're going to the Metstrade, why not stop by OneSail and ask them about this debacle? Let them know we are LEGION ;p

@Bender24k 2 жыл бұрын

LOL Bender has gaming friends in Amsterdam....

@gregoryh4601 2 жыл бұрын

Maybe it is Time to put the pressure on Onesail shit or get off the Cat. Time to play Hard Ball. To be Onesail should stand up.

@towhitby1 2 жыл бұрын

I'm headed to METS - I'll hull them down!

@nanomage 2 жыл бұрын

The things I've learned from buying thing from other countries over the years are mainly two-fold. 1. Set up your own company when buying anything across a border, company to company transactions are generally treated more seriously than company to private consumer. 2. Unless you have cause to absolutely trust the company (a rare thing indeed) use an escrow service to hold the money until you have the item(s) delivered. Shipping fees are one thing but never pay the full amount for something way in advance, if the brand is serious about doing business they will accept the escrow provision. Will the escrow provider make every deal that little more expensive? Absolutely, but to this day of 30+ years of international trading I haven't been scammed once, so in my book it's clearly worth it.

@lukrezialaval2406 2 жыл бұрын

that is a very good advise. thank you!

@jonnenne Жыл бұрын

The number 1 advice is the opposite of what you should do in Europe at least. Consumers have consumer protection. Companies don't. There is no other recourse than take the matter to court with company to company relation.

@philgray1023 19 күн бұрын

A very important point is that consumer protections that you may expect do not exist in some countries. For example we bought a Seiko watch in Hong Kong from a reputable high street chain of shops. The watch stopped working after 2 days. We returned to the shop. They insisted it had nothing to do with them and it was a warranty claim with Seiko, they would not even try a new battery. Imagine how delighted my son was to recieve a broken watch for his birthday gift! On the other hand I have dealt with Italian engineering companies, where every shred of my being was saying this is a scam, where they shipped goods on the same day the wire transfer hit their bank account - arriving in Australia 4 days later, then taking 3 days to clear customs. A well known engine parts place in Sheffield UK, where the order was fulfilled so quickly that I thought it was a scam, until the stuff landed on my Australian doorstep exactly 105 hours after I placed the order. So if you need any parts 4 engines, try Sheffield. It's a jungle out there.

@JeffInDFW 2 жыл бұрын

"Our relation with The Sailmakers was interrupted in Spring 2020". You ordered the sails FROM One Sails in January 2020 when they still had their relationship. You did not go around One Sails and order directly from their supplier. You bought from One Sails and THEY sourced to this other company. It would be like me ordering an iPhone from Apples website, and when the phone never arrives, Apple telling me, "Oh, our relation with the factory in China was interrupted. We are sorry you didn't get your iPhone." Absurd. Nail them to the wall.

@MrKimmerlimmer 2 жыл бұрын

Dear Mr. and Mrs. Wynns - I have sent a message to the Danish OneSails representative, asking for their view on your experience. My goal for this, is to make sure, that the OneSail brand either suffers from this wrong-doing, or that the mother company in Italy takes responsibility, and reimburse you your loss. I do very much appriciate your sailing channel, and I hope that you will recover from this setback.

@TheAtma50 2 жыл бұрын

Great idea !!!

@lindaashford7187 2 жыл бұрын

Remember how we campaigned to AZ for Marks medication … surely s social media storm like that could be mustered and get some recompense and/or replacement sails? What do you say fellow Wynn fans??

@taylorjones7174 2 жыл бұрын

I’m in! ❤️

@maartentoors 2 жыл бұрын

@russelljohnson4527 2 жыл бұрын

I was just thinking the SAME THING!

@scottgordon1821 2 жыл бұрын

Let’s do it! Let’s take down OneSail!!

@mythos5809 2 жыл бұрын

email sent to their head office in Italy - do the right thing.

@JheregJAB 2 жыл бұрын

I see in the pinned comment that the CEO of One Sails reached out to you. I think my suggestion would be that they return your money, and you simply state publicly that they have done so and leave it at that. I don't trust them anymore, and the only reason they're trying to do right by you is because of your media attention. If the only reason they are now trying to make things right is because they are being forced to do so, then they don't deserve your business. You don't owe them anything; don't support them by buying their product. Just get your money back and contact a different sailmaker.

@michaelmarcus2318 2 жыл бұрын

I ordered a mainsail from a well known US independent sailmaker with a good reputation for the type of boat we have but about 1000 miles away. The boat is kept near Annapolis and the sailmaker agreed to check it while visiting the boat show. After checking the boat he sent us a quote somewhat less than the local rainmakers and we ordered it. It arrived on time but I kept thinking the shape wasn't quite right. The man who I had discussed it with reviewed my pictures and said it was OK. But by the end of the summer I was getting annoyed and call up the sail loft and insisted on speaking with the big boss. He agree to check the boat and sail when visiting the boat show. When he did so he agreed it was cut wrong and shipped me a new sail cut correctly. The lesson I learned was deal with a local sailmaker IF at all possible. While this episode did not cost me any money, it was annoying and time consuming.

@_MrOcean 2 жыл бұрын

Was shopping for sails for 3 vessels, definitely won't be considering One Sail.

@sailingsolo5290 2 жыл бұрын

Ullman too craig middleton is there rep also

@Eztliz 2 жыл бұрын

You should tell them. I feel like they won’t take responsibility because they havnt gotten enough bad publicity yet.

@DWilliams-ce8nb 2 жыл бұрын

Good!

@scottgordon1821 2 жыл бұрын

If all cruisers banded together to never buy another OneSail product this would be solved quickly!

@timhardman4764 2 жыл бұрын

@@scottgordon1821 Yes!!, all cruisers need to take a picture of their boat, attach it to an email and send to Onesail in Italy stating, this boat will never fly your sails due to the Wynns experience with your company.

@SarahandMarek 2 жыл бұрын

Getting scammed has to be one of the worst feedings in the world. So sorry guys 💔 thank you for sharing your story to help others 💛

@pynaetlborelse1708 2 жыл бұрын

Yeah, and most of us learn from it.

@threesheets4064 2 жыл бұрын

This video should have been titled: "A cautionary tale to anyone thinking of screwing over KZfaqrs with half a million subscribers"

@svamour4574 2 жыл бұрын

I concur. Looking into it is not the correct response. Solving the problem is the correct response. I need sails, will I use this company??? No!!!

@WanderingKnapps 2 жыл бұрын

Agreed! Jokes on them right!?!?!

@JdoubleU1222 2 жыл бұрын

@@jwyzdm They probably have sails already, they're just ready for a new set.

@alljunk4824 2 жыл бұрын

@@jwyzdm Hilarious comment, I don't think you watched the same video I did. LOL Try watching the video while sober?

@KevinBatchelor 2 жыл бұрын

It was a thoughtful and well-artuculated response, the Wynns usually are. I'm glad they got a response, they deserve it, they put a lot of work into their channel. It's unfortunate that this is what it takes to get a business to respond.

@johnherrera792 2 жыл бұрын

Sail making is part science and part art. Boat should be close to where the loft is cutting and making the sail. New sails go thru a fitting process once completed to check all aspects of fitment. It's very common for a new sail to go thru several re-cuts. Beyond a down payment, only at acceptance should balance be paid.

@MrJhchrist 2 жыл бұрын

That goes for production boats too like the Wynn's? I would've thought they'd all be the same unless some major changes were made to the rig, but I really know nothing.

@acmeopinionfactory8018 2 жыл бұрын

@@MrJhchrist There will be many differences from minute to great, even on a production boat. Reefing cringles, Cunningham hook placement, outhaul point, etc.,so many points that can be measured, and thus included in the overall specifications, but still need to be assessed for proper, perfect fit, once bent on.

@whiteboi3818 2 жыл бұрын

I would of been worried from the second I'd paid. Not that I would of though. Not a good decision from The Wynns.

@JohnD666 2 жыл бұрын

Looks like Onesail's FB page already have 'numerous' posts regarding this video, making it impossible to deny the case. Best of luck to the Wynns

@julietijerina8176 2 жыл бұрын

Yep, their last IG post too.

@davidgreen40 2 жыл бұрын

Sometimes all the diligence won’t protect you. I was defrauded by a building contractor. Although I am not a lawyer, I filed a criminal complaint, and a civil suit (pro se). In the end I won my civil case, defeated his attempt to discharge the debt in bankruptcy, the contractor ended up pleading guilty to a felony. I got all of the stolen money back. It just took ten years. You’ve my condolences.

@ammoalamo6485 2 жыл бұрын

Building contractors are notorious for defrauding customers. The fact that it took you ten years to recover is telling - but did you get interest money, and money for your time and aggravation? Perhaps an extra amount awarded by the courts to punish the contractor? From you statement I think all you got back was the original 'old money' amount, which of course was worth much less ten years later than when you first paid the contractor.

@davidgreen40 2 жыл бұрын

@@ammoalamo6485 I got interest on the money stolen, plus court costs. While it cost me a ton of time, for which I wasn't compensated, I enjoyed it because I also got the Conan the Barbarian moment: What is best in life? To crush your enemies, see them driven before you, and hear the lamentations of the women."

@johnkennethmontgomery3756 2 жыл бұрын

I'm really sorry to read about what happened to you and thank you for putting out this message. I know Craig and Jan Reuvers from when I lived in Cape Town and I'm surprised this has happened as it's uncharacteristic. Both are (were??) well respected by the South African sailing community. Craig was commodore of Royal Cape Yacht Club at one time and I think Jan was a Springbok sailor. I guess things can change though - I last met with Craig in 2016 at Cape Town and things were fine with him. I wouldn't let it rest and suggest you at the very least get a Cape Town lawyer to send out letters to them - they will be easy to locate as they are so well known in the sailing community. The lawyer may be able to advise if the company has gone into receivership, and where your sails are. I hope it works out for you and all the best

@Tim8mit 2 жыл бұрын

Damn right after I sent an e-mail to OneSail in Italy, saying politely how disappointed I was about the treatment of the Wynns. I nice pointed out that other sail companies were doing product placement with other sailing channels, and not ducking their responsibility. I'm glad to see the have made contact. Best of luck

@Tim8mit 2 жыл бұрын

they replied to my email ...said they were working on helping them out. I was surprized. I hope it helped out

@travelbugse2829 2 жыл бұрын

@@Tim8mit Nice one Dude! I bet minds are being concentrated at board level as we write.

@JEMoros 2 жыл бұрын

I don't normally comment, but I (like most of your followers) feel a bit protective of you two as we watch your journey! I hope you are able to safely sail with what you have now, until you can sort all of this out. And I hope you ignore the people who tell you what you should have done. As people who are always learning, that feedback is usually helpful - but it doesn't seem like its appropriate this time around. Hang in there!

@shawnmurray9964 2 жыл бұрын

If OneSails was smart they would get in front of this before the ripples of outrage consume their good name. KZfaq videos are forever (pretty much) & will continue to amplify the outrage for years to come. All for the price of a few sails. We will see how smart they choose to be. Good luck guys, sending all good juju your way, you don’t deserve this bs. ❤️

@Strideo1 2 жыл бұрын

Honestly OneSails should take care of everyone who was duped by these sail makers in South Africa because they were operating under the OneSails brand. If things go wrong and OneSails just goes "Oops, sorry. These guys aren't actually us, we were just letting them use our brand name in exchange for royalty payments." then it means their brand and the reputation that comes with it is worthless. Also as far as I'm concerned if you let someone operate under your name then technically they're acting on your behalf and you're responsible for what happens.

@Big.Ron1 2 жыл бұрын

@@Strideo1 Agreed. If I allow you to operate under licence to my corporation then in the end I am liable for any harm you do. You would be primary of course but being under my umbrella makes me liable for harm as well. As soon as you pay me the first dollar or advertise the use of my name, under license, and the license is valid, which it would be under the contract and remuneration then liability falls to me as well and I would have to make whole the harmed party and then seek relief from the licensee. I am not a lawyer but we learned this in pursuit of a MBA.

@cascadesouthernmodeltrains7547 2 жыл бұрын

A perfect example of this is whats going on with Lagoon and the 450's (and a few other similar designed models) with the weak bulkheads. Lagoon at first denied there was an issue, but after almost 1000 of the 1100 450's seem to have issues ranging from just bending bulkheads to outright broken, Lagoon now is helping the owners get their boats fixed. OneSails needs to skip the denial stage, get working on fixing this issue, not only with the Winns, but with everyone else, then tighten the ropes on who can use the name and put some QC in place to prevent this from happening in the future.

@js71378 2 жыл бұрын

@@Big.Ron1 But doesn't that relationship end at a certain point? OS Italy say that "the relationship had been interrupted in Spring of 2020". It's like if there was a local McDonald's franchisee who was doing shady things then I'd expect McDonald's to take responsibility (because of the licensing). However, if McDonald's corporate then ended the licensing agreement but -- despite that -- the local franchisee kept using the name and didn't remove the signage then I wouldn't expect McDonald's corporate to help. I guess part of this comes down to when the sails were ordered and when (and how) the relationship was "interrupted".

@spudpud-T67 2 жыл бұрын

Sell you shares in Onesails quick, they're going South soon.

@Peter_Herrman 2 жыл бұрын

I'm very happy to see it appears they're finally reaching out to help, and hope you get your sails and/or money soon! I do, however, feel very sorry for all the people that don't have a huge youtube following and are likely totally screwed by this group.

@sdcofer52 2 жыл бұрын

So, I live in Annapolis, MD. I have had to buy sails over the years. The best outcome results from knowing the loft and being there. Unfortunately, so many cruisers don't have that option. Your description of events nailed the problem. These global licensing agreements have one big problem which is the inability to monitor and audit manufacturers located in various countries around the world. Sounds like One Sails is stepping up, thanks to your large subscription base. Good luck in sorting this out and getting your sails.

@danielboughton3624 2 жыл бұрын

I ordered a set from North Sails in Annapolis and the main sail fits and the jib does not. I have reached out a number of times and the person I am supposed to talk to is always unavailable. It is a bit of a drive to go there in person so I guess my takeaway is not to do business with North Sails again.

@dianes4858 2 жыл бұрын

This community came together to get Capt. Mark his medicine! Let’s come together to help @Gone With The Wynns get a positive resolution to this problem.

@RVstreet 2 жыл бұрын

I hated hearing this story. If there was anybody that doesn't deserve this it's the Wynns. 😭 💔

@laurie1838 2 жыл бұрын

No one deserves this.

@TheAtma50 2 жыл бұрын

OneSails could very quickly become NoSails or NoSales !! It will be interesting to see how quickly they make amends. I can see a set of sails and a generous monitory compensation package in your future, looking forward to your update !! Stay Safe & Fair Winds !!

@joeshmoe9940 2 жыл бұрын

Use international letter of credit through a reputable bank. Vendor doesn’t get payment until goods are proved as shipped. As soon as you mentioned wire transfer to South Africa, I didn’t need to hear the rest of the story. They all seem to end similarly. They stole all your money, and then went back for more with the shipping fee. Never wire money to anyone you can’t “tag” with legal process if they screw you. Pay the fees on letter of credit as cheap insurance when the vendor is an unknown in some far away place.

@dougmaclean9752 2 жыл бұрын

This would be a much better world if every one were as kind , caring and honest as you two , but there are those that lie, cheat and steal - how they live with themselves I'll never know. Thanks for every thing .I wish there more people like you .

@dasimparmy2289 2 жыл бұрын

I secound that!

@aimeedowns7059 2 жыл бұрын

And no sails. Such a dagger to the heart of just trying to get back on the water and traveling. So sorry for ALL these obstacles to curiosity. Epic obstacles. Cheers to your tenacity.

@sailorsrpblc6625 2 жыл бұрын

great, thanks. I was looking to buy a whole set of new sails and was looking for ONE SAILS, but now I wait a bit and see what's happening with you guys and ONE SAILS. And then I decide I still go with ONE SAILS!

@HappyGoLondons 2 жыл бұрын

We are probably going to have to buy, at least one, sail this year…this makes me terribly nervous! Thank you for sharing! Hopefully something good comes out of it for you all (money back or sails) but also thank you for sharing to help make the rest of us aware of this, so it hopefully doesn’t happen again!

@richardcranium8408 2 жыл бұрын

Don’t be nervous. Be educated. Buying a sail is like going to a tailor and knowing what you want and don’t want will ease the entire process for both you and the sailmaker. A good one will ask you many questions before committing to cutting your sail.

@realulli 2 жыл бұрын

As numerous other commenters have written, find a good reasonably local sailmaker and go with them, even if it's slightly more expensive. Count the difference as insurance...

@KB-xp8bs 2 жыл бұрын

I’m so sorry guys. I’ve been scammed a time or two and it’s always such a blow. These crooks are going to reap what they’ve sown at some point. Good days are ahead. Don’t let this rob your joy.

@karenpolansky9097 2 жыл бұрын

I’m just a lowly fulltime solo Airstreamer who doesn’t know about sails. However, I do know about things going viral and I do know how to share with my clan. You’ve helped me every Sunday morning as I’ve lived out my Covid lockdown experience. It’s the least I can do for you. Sending much love from Canada.

@Jim.Hummel 2 жыл бұрын

Based on the pinned comment from 1 hour ago, I'm glad that you've been able to establish contact with the CEO of the One Sails brand. I'll assume he is painfully aware of the extreme damage to their reputation this is causing. Hopefully, they can either refund your money or make good on getting you the best sails the world has ever seen. And I agree with @Stanley Helsinki below about at least establishing your claim in a legal arena so that you can have your legal rights protected. Best of luck to you!!

@davidbolduc828 2 жыл бұрын

That's why I have my sails made by a local sailmaker I've met personally. Yes they cost more than mail order, but in the end I know I'm getting what I want.

@richardberger326 2 жыл бұрын

Are you gloating. Go away please.....

@SuperDirk1965 2 жыл бұрын

Same here. I like the fact that the sailmaker talks me through the process. At my local sailmaker I got a tour of the loft even without having a YT channel. He comes to my boat measuring up, discusses different options with me and so on. I've had to wait more than a year for my mainsail to be ready but he explained that he's had a lot of trouble getting cloth, which is true. Sails are very particular and a good relation with your sailmaker is very important. I do not understand people who buy sails mail order just because their a bit cheaper ( I do understand in this case as the Wynns motor most of the time)

@flyinhawaiian7226 2 жыл бұрын

Yep, let this be a lesson to everyone!!

@ecleveland1 2 жыл бұрын

I don't care who the company is, I pay half down and the balance on delivery!

@yves9893 2 жыл бұрын

Which also allows the company to accept or not accept your business. They are absolutely not obligated to do business under the terms that you dictate to them. If they are wise (and want your money) they will. However if the product they offer is difficult to find, and both of you know it, then you are pretty much of the mercy of their conditions (if that is really the product you want/need). In these cases the buyer puts himself at risk. Custom sails for sailboats are not available everywhere. So you go to a reputable seller to minimize the possibility of problems but getting screwed happens more often than we think.

@ecleveland1 2 жыл бұрын

@@yves9893 I have found that 99.9% of reputable companies will accept half down and the balance on delivery. Any company that doesn't accept those terms I simply don't do business with. There are plenty of other companies that will be happy to take my money on those terms. Many companies if not all do business on a thirty-day payment due for their own supplies and expenses, some go out to ninety days. This is the company paying its own bills, rarely in business does a company pay on delivery. I have run a couple of companies and owned a couple as well and these are all common business practices. Certain credit cards offer their customers a kind of insurance if they don't get the product they paid for.

@stephanieburns4560 2 жыл бұрын

@@ecleveland1 Yes, I agree. It seems odd to have to pay in full.

@CaptainSeeker1 2 жыл бұрын

Half down, half on delivery is almost the only way I do business. Anyone wanting 100% down likely is using the buyer’s money as working capital, implying to me they don’t have any. The Wynns got caught by a fraudulent operator. I can’t believe they are allowed to show at trade shows. Onesail is a good name to remember to avoid.

@ecleveland1 2 жыл бұрын

@@stephanieburns4560 I wish I was still able to go persuade people to do the right thing. I would love to go have a chat with the crooks that took advantage of two very good honest people.

@richhamel6810 2 жыл бұрын

I would think the parent company in Italy is still responsible for the actions of the So. African franchise. Their deal/agreement may be dissolved but they were operating under the brand. I would think the parent company would want to make things right. This type of exposure is not good for them world wide, and I'm sure there are more customers like you who dealt with the So. African 'office'. This is a huge loss for you guys or anyone. Definitely contact the So. African authorities.

@GalendilEVEPlayer 2 жыл бұрын

OneSails are not a "parent company", it sounds like they are a distributor, instead.

@istra70 2 жыл бұрын

@@GalendilEVEPlayer In any case it is South African authorities domain and they should deal with fraud and theft ....

@cryptocop4026 2 жыл бұрын

Always use a credit card on these purchases, you would have easily received your money back on a dispute. I love your videos and please stay safe.

@EmA-yh4ln 2 жыл бұрын

You know, I would really like to aplaude you both for handling this so well! You have well documented your steps, communications and processes. You have admitted to your part of the process. You have not spent time publishing a "go get them" or "pay them back video". Yes, you were disapointed, rightfully so. But you chose the higher road of educating others so no one else would experance the same fate. You further chose not to play the "blame game" . Quite frankly you just stated your experance and the process you have followed. Thank you for openly and candidly sharing. Thank you for allowing us your viewers and readers to learn from your experance. Thank you for always taking the higher road in problem solving!

@roadboat9216 2 жыл бұрын

Seems to me that One Sail Corperate would have some responsibility here. One warning would be DO NOT DO BUSINESS WITH ANY ONE SAIL as the corp does not back anything up.

@ZoonCrypticon 2 жыл бұрын

Recently you are running through a series of unfortunate events...- broken floor of your boat, wrongly manufactured new windows and now the sails. But you are doing great on how you withstand these negative experiences. God bless you both!

@Captskeeter 2 жыл бұрын

I Agree with Jeff Tyler on this. One Sails is responsible for the product they sold you. Regardless of who manufactures the sails, One Sails should be held accountable for its suppliers' promises.

@deborahl9736 2 жыл бұрын

The whole situation totally sucks ! ! But because of your reply there is hope glimmering on the horizon. Sending you good MOJO for a successful ending.

@strangerheremyselfza 2 жыл бұрын

As a South African I’m appalled by this scam! I’ll be in Cape Town on Wednesday. Need me to drive to their location and see what I can fine out? Happy to help N&J

@leannecrown9920 2 жыл бұрын

Me to do BUT in Durban. I really hope they answer u

@strangerheremyselfza 2 жыл бұрын

Can’t seem to find the sailmaker address, but I did manage to track down their holiday home in Betty’s bay. I’ll do a deed search tomorrow to see if the house is still in their name.

@MK-gr9qz 2 жыл бұрын

@Xi Vonoc thats the old home address, we Will pay them a visit if they dont handle this in the right way within 14 workdays.. they know whats up.. thanks for your support..

@matskehlmeier6338 2 жыл бұрын

@Xi Vonoc i know where he live, use the same Baker...😏

@matskehlmeier6338 2 жыл бұрын

@Xi Vonoc they know now, ... and they now that hard times is coming...

@blablajessie 2 жыл бұрын

If we all managed to get that guy super expensive medication from the company for free/cheap, surely we could all campaign onesails to get you money back

@lindaashford7187 2 жыл бұрын

I agree I just posted this above too

@marisolalmenara7658 2 жыл бұрын

Wow Im glad you guys are getting lots of support. Don't worry! It will all work out. 🤞 We've all have gone through a lot this last two years. Everybody has a story. But what is beautiful is to see the miracles happening around us, and that's what we need to focus on and be thankful. Wishing you the best! ❤️

@janaeggleston235 2 жыл бұрын

Glad to see your update and hope this resolves now. One Sail is definitely in deep now. This is definitely a hit for the company with the longevity of youtube videos.

@JD-env1 2 жыл бұрын

Reputable companies should always give you the option to pay with a credit card, which then means you're protected from fraudulent transactions. Payments made via "wire transfer" (bank transfer) always come with huge risks.

@sailingsolo5290 2 жыл бұрын

Very true and during this scamdemic even more true.

@pcos8337 2 жыл бұрын

And… why pay in full? Full payment leaves no room for “motivating” completion. A deposit with final payment at time of shipping is what I would negotiate. Red Flag when it’s payment up front.. makes me feel like they are struggling….

@JD-env1 2 жыл бұрын

@@sailingsolo5290 what is a scamdemic?

@sailingsolo5290 2 жыл бұрын

@@JD-env1 Its what you and i have been living in since march 2020. Basicly its where a threat is used to get you and me to look over there. While they take every freedom under the constition out from under . Juicing the population with obedience. Lets go brandon

@mtwolf13a 2 жыл бұрын

I learned that lesson a while back. Don't pay in full until the job is complete.

@rabukan5842 2 жыл бұрын

The main company for One Sail in Italy that was being represented by these scammers in South Africa should 100% deliver you sails! You have paid invoices detailed by authorized One Sail representatives. Italy should be suing Craig, Belinda, etc., not you, and One Sail should want to keep their reputation in good standing. I would go after corporate HQ at this point. They really lose so much more by not delivering sails to you. Their integrity should always come first. Don’t stop fighting. Your KZfaq videos are your courtroom, and your fellow world cruisers and KZfaq audiences are your team. You will receive your sails.

@sailingsolo5290 2 жыл бұрын

So true 500,000 possible sailirs watch these kids.

@laurenleroy6632 2 жыл бұрын

Totally agree! Eating the cost of one set of sails by the parent company is going to be so much cheaper than the bad press they’re going to absorb after sending one “sorry” email to the Wynns. Hopefully it will also light a fire under the butts of One Sail headquarters to squash the scammers!

@kathrynblodgett1969 2 жыл бұрын

How do we go about advocating for the Wynn's? Email campaign, bad press and other ways. We need a guide to point us in the right way. Are you that person?? Can you connect us with the right course to pursue? The hounds are ready to be released.

@rabukan5842 2 жыл бұрын

@@kathrynblodgett1969 I am in Japan, am a professor, not a lawyer, but the very first thing I would advise is for “the community” to contact One Sail HQ in an active email campaign as the Wynns continue to do short videos explaining to all why it is an imperative that this issue be positively resolved. At the very least, morally, One Sail is responsible for knowing about the fraud but not warning its customers and larger public more actively. Today, social media can be more effective than international law. When One Sail’s bottom line is at risk, they will more than likely do the right thing, which cost them little but can pay off for them in spades. Sailors who need sails is their business. They can either rise to the occasion, or be hurt through indifference. It already sounds like N&J are not the only ones who were scammed as it’s gone on for a few years. Post One Sail’s contact info. online and in a video and let the email campaign begin…

@judyjudd2352 2 жыл бұрын

Lone Star love and moral support from this here gal. Y’all hang in there. The story hasn’t been completely written yet. Looking forward to the next installment…

@jamielancaster01 2 жыл бұрын

The last sails we bought for our Cat was from North Sail. I’m sure glad we didn’t use One Sail.

@MacBailey 2 жыл бұрын

Maybe It is just me, but the one order you do not want to screw over and not make right if you are a "Reputable" international Sail company would be a Sailing channel with half a million subscribers and just over 100 million views. Sounds like their corporate PR is as competent as the executives doing due diligence on who they subcontract out their sail making to.

@barrytimm5497 2 жыл бұрын

As an ex South African, I truly feel embarrassed and sorry for you being scammed by those crooks. I do find it astonishing that the brand owners are not (yet?) stepping up to the plate as it seems that the SA franchise or subsidiary was under contract at the time, and thus they should bear responsibility for the transaction. I do believe in karma and these crooks will ultimately get their just rewards. I just hope that you get your sail!

@MaxPivovarov 2 жыл бұрын

Thank you for sharing this story and I hope it ends well finally. Please do not delete or hide this video if the sellers or brand ask you to do so in order to sort this out. Because you are lucky to have a large audience and therefore you are more powerful in such situation than some other unknown sailors who may not even have a youtube channel but could have ordered sails from the same sellers. Thanks again for spreading awareness and I hope it helps other people to do not get into the same situation.

@svseaquest9328 2 жыл бұрын

Well Im glad to hear One Sails step up to the plate. Kudos! Its the right thing to do here. Wish you all the best and hope you get your news sails!

@tylerandtodd 2 жыл бұрын

Sorry you’re both having to deal with this but good on you for sticking up for yourselves and holding them accountable! 💛

@glenncocoslife 2 жыл бұрын

Omg! I am happy to see you guys watch this channel! Waiting to see your video today!!!

@merrittdotson90 2 жыл бұрын

Gosh, I feel terrible for them. I had to learn the hard way not to pay via wire or any other way except Credit Card, or an invoice through PayPal. I have even paid more for this service to protect myself.

@OnTheRoadAgain-UK 2 жыл бұрын

Our 2 favourite KZfaqrs: Gone with the Wynns and Tyler and Todd

@deusmonobear 2 жыл бұрын

Glad you guys also watch this channel. After all the cabin is done, you can consider joining the sailing community. Two gays on a sailboat and their shenanigans. 100% would watch that.

@jenniferlawrence1372 2 жыл бұрын

My question would be what efforts did OneSails make to publicize that this company was operating under their name without license?

@Bender24k 2 жыл бұрын

BINGO - big brain Jennifer!

@Doing_Life 2 жыл бұрын

Good question.... They remain implicated and should carry the responsibility of recovering the money owed to the Wynns

@scottgordon1821 2 жыл бұрын

Good point! I have emailed the OneSail head office and encourage everyone else to do-so as well in a respectful but forceful manner. I have many friends in the Vancouver sailing community and have been contacting them to take action as well. Also encouraging all sailer I know to boycott all OneSail products from all locations. Please spread the word. Classy but forceful is the way to proceed.

@gingin21jr 2 жыл бұрын

@@scottgordon1821 I did the same! Let's wait if we get a reply.

@scottgordon1821 2 жыл бұрын

@@gingin21jr I just did receive a canned reply...

@areyouserious7080 2 жыл бұрын

Hey Wynns, I want to thank you for making your travels open to all of us. I find them very entertaining and informative. My wife and I sent off the last of our kids to college (bye bye) we've moved. So anyway we were thinking of doing something similar to you guys, not as grand but similar. After hearing this and I do see where the CEO reached out to you, we still find it very scary. Having said all that I've been watching you since the RV days and the wife is happy to do that and travel the bye ways with Canada, US and Mexico. Wish you very well with this issues. I'll be watching.

@raouliz345 2 жыл бұрын

Happy you're finally getting help. At this stage though, One Sails should not only deliver on their contract but also compensate you for the opportunity costs.

@GG-gotr6 2 жыл бұрын

Guys I've been scammed twice in 67 years so I know how gut wrenching it is when it happens, I've given a small donation towards your loss, or at least it'll buy you a drink... Thanks for the vlogs and good sailing. Descent people far outnumber the bad, but they can and do cause such heartache to the majority.

@simons5193 2 жыл бұрын

So sorry to hear that. One thing, never pay in full upfront. Always a percentage as a deposit and incase you lose it it will be a smaller amount. And if they insist on full upfront payment always walk away!!

@nixhixx 2 жыл бұрын

Not always an option, many won't even start the work until it's paid in full, else they're left with custom made products, with no one to buy them if the buyer backs out.

@michelpaulcote156 2 жыл бұрын

With almost 500,000 subscribers on your channel, I think the Italian mother company should find a solution and direct you to a NZ distributor/ sail maker. They should also absorb the cost. The messed up business relationship with the South African co. is their problem. Customers should not do their job and go to court. It is their brand. If they let you down, it will show to the whole sailing community that their brand, reputation and customer service are not worth much. It will be interesting to learn how it all turns out.

@piratesinparadise5 2 жыл бұрын

Lol. In the middle of watching I thought there would be an update like this very soon. Amazing how fast companies respond when facing bad publicity to half a million potential customers! By the way Congratulations on being at nearly half a million subs! Well deserved.

@dianeeichenberg9616 2 жыл бұрын

Wouldn’t it be wonderful if a reputable manufacturer stepped up and said “not on my watch.” And then fulfilled your order at no additional cost to you. Someone needs to show not all sail manufacturers are scam artists. These “scammers” will meet their match one day and the price THEY pay may be more than the sails/sales they “stole.” Not everyone is as kind and patient as you Wynns have been. Good luck in your future transactions. 😎✌️🤙🤘😎

@tlevans62 2 жыл бұрын

Thanks for warning other customers about this and also for telling us about the lack of support from the parent brand in Italy, which seems to have a lot of money to spend on advertising and sponsorships of sailing races etc, but nothing to stand by their customers. Their business model sucks and they should disclose how they operate to warn potential customers that their sails often aren't even made by them and if the client has issues with their representatives overseas they will not stand by their brand or the customer. I shall be doing all I can to warn fellow yachties to avoid OneSail like the plague. Disgraceful!

@julietijerina8176 2 жыл бұрын

Yeah, they have plenty of money slushing around. They can afford a set of sails to repair their reputation. And, it is THEIR reputation. They chose the loft in SA. They can pay a loft in NZ to get the Wynns their sails and stack pack.

@tlevans62 2 жыл бұрын

@@julietijerina8176 totally agree.

@rachellec5703 2 жыл бұрын

Wow. That’s awful. I hope they are able to resolve this for you asap!! Glad there’s sone positive steps being made (CEO, personal number, etc. Fingers crossed for either a full refund or your sails!!!

@mrm4400 2 жыл бұрын

This is so sad and utterly shocking. I sincerely hope this matter can be resolved. So sorry you have to go through this totally unacceptable situation. Will hold thumbs for you.

@wwomannc4834 2 жыл бұрын

Seeing that you purchased a One Sails product, wouldn’t the main company want to make it right? Especially with your presence on KZfaq! You’d think they would immediately reach out and correct the mistake and try to sue for payment on your behalf. This will be interesting to see what unfolds. Good job guys

@williamseamon5916 2 жыл бұрын

Yes, if I buy a car from Ford, and a part is bad, they don't tell me to sue the subcontractor, Ford takes care of it.

@theq68 2 жыл бұрын

The sad reality is, they will have the problem solved by the main brand but you or me won't, they carry an huge power because of this channel I bet if they didn't do this video the results would be different.

@jpe1 2 жыл бұрын

It’s not just a matter of One Sails “wanting” to make it right, under international law they *must* make it right, they are legally liable for what their franchisee does.

@theq68 2 жыл бұрын

@@jpe1 the issue is, you try and take them to court on the jurisdiction where it happened. You can't just put a case against them on the USA, they will redirect to the local authorities and make sure you get bankrupt before ever seeing a cent, the only reason they are willing to cooperate is this video will make thousands of sailors never to buy from them again so they need to maintain the image. The same with Parlay and the hurricane damage that after all was a manufacturing issue affecting hundreds of sailors. But took years to prove even with video evidence and pictures from several people they always alleged user error.

@oceanmatrix7457 2 жыл бұрын

Knowing the Wynns: By the time they posted this vid, they've probably exhausted every possible avenue to recover their loss. These guys we've known for so long from their vids are quiet and considerate people. They're not mean and vindictive or trying to capitalise on their KZfaq popularity to try score a freebie... Caveat emptor.

@christinenielsen7070 2 жыл бұрын

Glad you've already had some progress since posting this video!

@OurJourneyInMyles 2 жыл бұрын

Very professionally presented. No drama,........just the facts. This shouldn't happen to anyone. I am hoping the goodwill and good things you two done for others over the years will be paid back now by this issue resolving itself.

@SailingCailin 2 жыл бұрын

I got my sails, from a reputable sail maker, in a "reasonable" amount of time and they just feel like they were cut for a different boat. All my correspondence with the company about my issues is met with half-truths, and customer-blaming tactics (you're just not rigging the sails right!). I bought 4 sails all on the same order and they don't work well together as a system, either. Personally, I will never buy from a world wide franchise again. If the sails aren't being made in the exact local loft I'm buying from, I'm fully uninterested. I hope you guys get sails soon. I'm in a similar situation - first boat and new sailor. New sails (even poorly fitting ones) made a drastic difference in performance.

@markbernier8434 2 жыл бұрын

Would it be possible for a follower in South Africa to be made your agent in this matter and to then file a formal complaint to the Minister of Industry and also to file a lien against any property owned by One Sails and the local loft jointly and severally. Here in North America a lien is fairly cheap to do. Other's have also suggested a letter campaign and that might succeed. I would also suggest filing charges against all of your contacts personally for wire fraud. Whether you win or not it will be on record.

@dmiller9786 2 жыл бұрын

Odds are the people involved from South Africa are broke and won't be making sails again. If they had assets to go after they probably would have kept operating. They also probably have a number of people going after them, including suppliers. The best hope here is probably the OneSails parent wanting to protect their brand.

@coenvanwyk1 2 жыл бұрын

@@dmiller9786 I fear these people never had any assets, have disappeared and will probably not be traceable. Legal action is likely to be expensive here in SA. If we had an address one could hire a few brawny Nigerians to bust a door and ask for the sails, but...

@sorpi2708 2 жыл бұрын

Sorry for the trouble you‘re going through! And: What a great thing you have such a powerful flock of patreons and more at hand. Let‘s see who laughs last. Peter Pirate

@AlexVelarde78 2 жыл бұрын

I’m so sorry for what you have had to go through. Thank you for giving us (the sailing community) a heads up. I will not be buying any sails from One Sails unless they make it right quickly.

@Bender24k 2 жыл бұрын

Bender knows nothing about sails. Oh, wait - I do know one large international company that came thru and has made this situation RIGHT. Good job One Sails Corporate - you stand behind customers. Noted! (this comment edited after the updates from The Wynns where the company Pres contacted them personally & they got their money back) NICE!

@peterfroud9335 2 жыл бұрын

The one sails website is still up and appears to be trading, have you contacted the Police? I would also be encouraging as many reviews online as possible warning others. Love the channel by the way

@DrFrag-wh2qh 2 жыл бұрын

Police are not going to do anything it’s a civil matter. And I understand not taking them to court. At that point it the money would be moot they would end up paying more in lawyer fees and court cost. Karma will come back on them.

@tccoody4891 2 жыл бұрын

OneSail is the parent company, not the individual sail maker, but they did not back the brand and will take the hit. Spread the word

@bullsharkreef 2 жыл бұрын

@@DrFrag-wh2qh Why is it a civil matter? On the surface it looks like plain old fraud to me, which was a criminal offense in most country I know of(but I am not a lawyer of any kind, so it is a genuine question and not rhetorical).

@ufodude1000 2 жыл бұрын

@@bullsharkreef only thing police will do is a report.

@rickcockcroft7590 2 жыл бұрын

@@ufodude1000 but having that record will help later

@JC-21470 2 жыл бұрын

Actually, you did the right thing, as I am sure you know, you have a HUGE following and there will be tremendous pressure on them to make things right for you one way or another. I wish you the best and considering all the other maintenance related headaches and "Beer Virus" set backs, my heart goes out to you, keep your head up, it will work out in your favor in the end!

@gliderider59 2 жыл бұрын

My heart sank yet again when I saw the tagline for the video. You two are such fine people and I hope and pray that you do finally get the proper resolution. Bad people suck.

@DWilliams-ce8nb 2 жыл бұрын

One Sail certainly seems to have liability in this situation. One Sail must immediately step up and pay your loss in full. I can't imagine the sailing community doing business with them otherwise. Thank you, Wynns, for warning us. And please keep us posted.

@suzannechance5876 2 жыл бұрын

Getting ripped off is an awful feeling, especially when trying to do everything right! I'm so sorry this is occurring. Please keep us apprised. We may never know how, but those individuals will pay!

@krisguglielmetti4435 2 жыл бұрын

Good for you standing up and getting in their faces!! Best part is getting all of involved!!! They now know not to mess with KZfaqrs. Strength in the numbers

@rumblechick73 2 жыл бұрын

It was all I could do to click the thumbs-up choice for this one! Hopefully, now that you've had contact from the parent company, the situation will be resolved. Might be too late for One Sails to save their reputation because the cat's out of the bag and all the catnip in the world might not get it back in there. It shouldn't take a social media storm for companies to do right by their customers. Their original response was penny wise and pound foolish now having tarnished their brand by revealing their lack of willingness to stand behind their producers.

@DrRusty5 2 жыл бұрын

It seems One Sails Italy, need to do some quick Public Relations Management decisions and sort this out. They might feel that they too were the victims of those allegedfrayd, but nevertheless, their name is the one that will be associated with it. That said another sailmaker has a great opportunity for marketing !

@DrRusty5 2 жыл бұрын

Also note that the order was placed and paid before the "problems in Spring 2020".

@nancytreadgold8923 2 жыл бұрын

Yes regardless if that SA company was using their name legally or not One Sail was the product you bought and they need to make it right...

@evanschwend5177 2 жыл бұрын

I can't imagine how disheartening that is to go through. Thank you both for letting others know.

@rfdinesen4027 2 жыл бұрын

So sorry to hear you have been dealing with all of this. Sounds like now there is some response. Hoping they actually come through, promptly, with all sails and they are high quality and fit. I am sure I am not alone in my skepticism. I'd like to have a word with them on your behalf right now!:)

@tracybyrd2033 2 жыл бұрын

So disturbed by your experience… please keep us posted! Prayers for a positive outcome.

@DeliaLee8 2 жыл бұрын

So, so sorry you have had this happen! And grateful that you have a platform you can use to warn others. A curse upon those lowlife, despicable companies!!!!!

@federicocardenasu5622 2 жыл бұрын

Legally ONE SALES is fully responsable for the amount of money, damages, collateral consequences and other; please find a good collection law firm to recover all the money and products expected. There will be plenty of good firms waiting for your case.

@Kelpie119 2 жыл бұрын

Good luck with that.Have you ever had dealings with lawyers ❓

@paulcollett1479 2 жыл бұрын

As a South African I'm so sorry to hear this. The sailmakers here in Cape Town are generally a reputable bunch - we hate it when something like this happens. Reckon nobody at my club (300 boats) will be buying sails from these guys (if they are still around) when I let them know this story is going the rounds.

@istra70 2 жыл бұрын

Any law against fraud and theft there ???

@karelontour535 2 жыл бұрын

Thanks for not loosing faith in South Africa. We are not all corrupt. We love your channel, greetings from Sunny South Africa.

@44VBN 2 жыл бұрын

Possible way in future is to pay the money into a trust account of a lawyer/accounting firms in these countries that can verify/control the purchase and release money on your behalf.

@johnwalshire2884 2 жыл бұрын

I have watched your adventures from episode 1. I love sailing, love the lifestyle. Your doggedly persistant efforts and adventurous spirits have certainly given you experiences that could not be duplicated. From what you have shown, seeing what it really takes i am too old for the shit you have to put up with. As a couple approaching retirement your trials have shown us this takes money and youthful energy. I am now resigned just to fly wherever and be a "credit card captain" a month or two a year. Hats off to you, keep the faith.

@tazdevil5032 2 жыл бұрын

Well, the good thing is that I saw your video at the same time I was looking to replace my main. Hope you can get your sails or money back.

@SailingTeez 2 жыл бұрын

WOW! No words.., my heart goes out to you! Maybe another sail company will sponsor you and give you new sails and a sack pack! Lots of tubers get these offers. Maybe we can all reach out to sail companies on your behalf? Thanks for sharing this buyer beware story! 😢

@0dysseus42 2 жыл бұрын

Whether or not One Sail HQ in Italy is Liable for the actions of their South African branch (according to their lawyers). They ARE Responsible for those actions. If they issued a license to those Scam artists to operate in their company name, they should be the ones taking the hit for those actions not their customers. It's a failure of due diligence on the part of One Sail HQ. I wouldn't get lawyers involved as international disputes are almost never worth it (huge biases in favor of local parties), but consider filing a complaint in Italy.

@redwolfexr 2 жыл бұрын

Actually no, if Italy terminated their franchise and "published" that info then it moves to the SA ex-franchiser making what are now legally "counterfeit" goods. Italy can prosecute on that basis and also serve them with "cease and desist" or whatever the equivalent is in SA. But if the laws are not robust enough in SA then its a waste of time. That is why its a quagmire. Italy can't accept responsibility even if they WANTED to - because that would weaken their case against SA if they were still standing behind their sales and product.

@TR4zest 2 жыл бұрын

Not a branch, an agent.