Thx

How do you find the programming code?? Mine doesn't have the stickers because I just recently moved into a new house

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Glad to be of help! Wishing you and your family all the best as well.

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Hi there, It looks like you're not entering the correct Programming Code. You may need to reset the lock, then use the default Programming Code to reprogram the lock.

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You should see a green flash instead of a red one. This usually happens if you enter an incorrect code or if vacation mode is enabled. Double check that you're entering the correct code you just changed. If that checks out, vacation mode could be enabled. Enter your Programming Code (the 6 digit code). If vacation mode is active, you will hear a long beep and see a green flash, indicating vacation mode is now turned off. Now, try to unlock it again.

@@user-bk3be8sx8t Not just the cover. Remove the interior cover. Then remove the two long screws using a Philips head screwdriver. Next, take out the interior assembly. Now, go to the exterior assembly and partially remove it (you don't need to take it out completely). You should see the sticker on the inside of the exterior assembly (the keypad) -- see this video for the exact position of the sticker -- kzfaq.info/get/bejne/aa5nf66Czpqqd5c.html If you can't find the sticker, you're out of luck and won't be able to change the code.

You'll need to remove the lock from the door. Then check the back of the exterior assembly -- the programming code is usually printed on a yellow/white sticker. Note that if the code was previously changed, the default code won't work. If it doesn't work, reset the lock to return it to factory defaults. Now, you can use the programming code you found on the lock to program it.

Hi there, You can find the default 4-digit code (user code) on the back of the keypad assembly -- usually printed on a white or yellow label. You'll need to remove the lock from the door to find the code -- I've explained that briefly in this video -- kzfaq.info/get/bejne/aa5nf66Czpqqd5c.html The lock actually comes with two default 4-digit codes and the Programming Code (6 digits). Keep in mind that if the two default 4-digit codes have been previously deleted, you'll need to reset the lock to restore the default codes. See how to reset here -- kzfaq.info/get/bejne/brOUf7N-2NDJkas.html After the reset, you can delete the default codes and add your own codes. If you need further assistance, please let me know.

Hi there, You can get the Programming Code on the user manual that comes with the lock. If you don't have the user manual, remove the keypad assembly from the door to find the Programming Code. See this video for more details -- kzfaq.info/get/bejne/aa5nf66Czpqqd5c.html

Yes.

@@SmartTechVille is it possible to change the programming code?

You can also change the programming code -- kzfaq.info/get/bejne/fN9opdR9nb6Rhac.html

Yea

Hi there, At what step are you getting the red flashes and beeps? However, red flashes and beeps during programming indicates the code is incorrect. To 'get past this problem', you'll need to reset the lock to remove all existing codes and restore the factory default codes. But first, find the default codes. The lock comes with a Programming Code (6 digits) and two User Codes (4 digits). These codes are usually printed on a white/yellow label, and you can find them on the user manual that came with the lock or on the back of the keypad assembly. See this video for more details -- kzfaq.info/get/bejne/aa5nf66Czpqqd5c.html Next, reset the lock. See how to reset here -- kzfaq.info/get/bejne/brOUf7N-2NDJkas.html After the reset, the default codes are restored. You can now delete the default User Codes (4 digits code) and add new codes -- by following the instructions in this video. Let me know how it goes.

I did get the change passcode from inside the lock. When I try to enter that change passcode (which is 6 digits and our regular passcode is 4 digits), it starts beeping at me as soon I enter the 4th number. I can't even enter the last two digits of the change passcode.

One of your 4 digits of your code are the same as the programming code maybe? Throwing it off

@@hummingbirdhill239 Hi I am having the same problem you had with the programming code. After 3 or 4 digits it beeps. How did you change it.

@@jomariestahulak7295 We ended up just staying with 4-digits and set up a new code, but only used 4 places

Hi there, You can find the Programming Code on the front/back of the user manual. If you don't have the user manual, you'll need to remove the lock from the door, then check the back of the keypad assembly to find the Programming Code (6 digits). More details on this video -- kzfaq.info/get/bejne/aa5nf66Czpqqd5c.html Edit: If the lock was previously used by another owner, they might have changed the default Programming Code. So if you find the code and it doesn't work, it means it's been changed by the previous owner. If that's the case, you'll need to reset the lock to restore the factory default codes -- that way, the code you found on the lock should work fine. Next, change the default Programming Code (6 digit code) and the two User Codes (4 digit code).

Thank you for responding

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