How to Fix Your Sinking Steelcase Leap (V1 or V2) Chair - Gas Cylinder Set Screw Adjustment Guide
Рет қаралды 21,979
Күн бұрынPLEASE SUBSCRIBE
In this quick video we go over why you would need to adjust the set screw on your cylinder and how to do so. Thank you for watching and please like and subscribe!
Seat Removal Vid:
• How to Remove & Re-Ins...
Table of contents:
Intro 0:00
Seat removal 0:17
Set screw adjustments 0:43
Seat Reinstall 2:39
Final Remarks 3:00
Bloopers 3:24
Tools you will need is:
Long handle screw driver
1/8 Allen key
Thank you for watching.
Crandall Office Furniture has been remanufacturing Steelcase & Herman Miller office chairs since 2002, and since then has grown to become the largest remanufacturer of high-end office seating in the United States. We see and work on thousands of these chairs every year, which gives us a unique insight into how they stand up to long term use, where they fail, and how to fix them. If you're looking to learn more about high end seating, you're in the right place!
► Learn More About our Remanufactured & Refurbished Chairs and our company at: www.crandalloffice.com/
@stupendouskevin 4 ай бұрын
This is def one of the most niche but also wildly useful channels in KZfaq - I've owned an old Leap V2 for years and had so much trouble finding repair info online, yet so many people seemed to own the chairs. Thanks for posting these, really really appreciate it!!
@laurastephens6558 4 күн бұрын
Ya'll are doing the Lord's work here, seriously, lol. We bought two refurbed Leaps a couple years ago and we've had issues with sinking on occasion. I sent this vid to my lovely hubby and this past weekend we used your video to fix our chairs, YAY! Thank you so much
@CrandallOfficeFurniture 2 күн бұрын
wow thank you for the encouraging words! We are so happy this video helped get your chairs back in order. Have a great day!
@stever2074 11 ай бұрын
THANK YOU, THANK YOU, THANK YOU!! This helped me adjust my sagging chair rather than buying a new cylinder.
@CrandallOfficeFurniture 11 ай бұрын
Glad it helped!
@DM-fp8uw Жыл бұрын
Much better than past videos on this issue.
@CrandallOfficeFurniture Жыл бұрын
Thank you!
@borreLore 2 жыл бұрын
Very good, these are the more useful videos on maintaining your steelcase chair. I appreciate you actually explaining how to do things instead of just doing them.
@CrandallOfficeFurniture 2 жыл бұрын
Glad it was helpful!
@Soaringkiwi1 2 жыл бұрын
Thank you for an updated video.
@CrandallOfficeFurniture 2 жыл бұрын
Glad you found it helpful!
@johnlewis154 Жыл бұрын
Crandall and Kim are the BEST! Buy here you won't be sorry!
@CrandallOfficeFurniture Жыл бұрын
Thank you very much for the kind words we really appreciate it.
@WallImages 5 ай бұрын
Excellent video, and also saved me buying a new cylinder. Thank you very much!
@CrandallOfficeFurniture 5 ай бұрын
You're welcome!
@user-nh2iy6in3x 11 ай бұрын
Very useful videos, thank you!
@CrandallOfficeFurniture 11 ай бұрын
Glad it was helpful!
@0mni1 8 күн бұрын
Great Video. Thanks for the information
@CrandallOfficeFurniture 8 күн бұрын
You are most welcome! Thanks for watching.
@tmarshburn 11 ай бұрын
Thank you! This solved my issue and avoided buying a new cylinder.
@CrandallOfficeFurniture 11 ай бұрын
Glad it helped You are welcome.
@Masoch1st 6 ай бұрын
in that case, these guys helped me out instantly with a new one. they're amazing
@KaidenT133 10 ай бұрын
awesome video
@CrandallOfficeFurniture 10 ай бұрын
Glad you enjoyed it
@nickjqw 2 ай бұрын
This helped me on a Gesture chair from Crandall as well, basically the same sinking problem and fix. Should update video or keywords to include the Gesture!
@ghislainepujol2393 10 ай бұрын
Hi! My Leap V2 is stuck at its lowest. Thanks to your videos, I removed the seat, but it seems I have a conic cylinder (so no place to screw/adjust it with the Allen key). Do you have any tip to adjust these kind of conic cylinders? Thanks!
@CrandallOfficeFurniture 10 ай бұрын
Please contact customer service via email to Contact@crandalloffice.com and we would love to dive more into this for you. Have a great day!
@shaynareynolds771 Жыл бұрын
How do you know the setting is tight enough or loose enough before putting the seat back on? I thought I did what the video said - but if I raise the chair all the way, then sit on it, it goes nearly all the way down. I have to let it all the way down, then all the way back up, then sit in it to maybe get to a good height and have it stay there a while. Just as in the video, I adjusted it to the point where it wouldn't bounce back on its own when pushed all the way to the bottom. It doesn't maintain a particular height when I sit in it, though. It seems to be dropping very very slowly over time.
@CrandallOfficeFurniture Жыл бұрын
Sorry for the delayed response. This can be quite the balancing act, the set screw is engaging still too much. It sounds like the set screw needs to be loosened a touch.
@shaynareynolds771 Жыл бұрын
@@CrandallOfficeFurniture Thank you so much. I actually figured it out. Hadn't noticed that he was holding the seat height lever when pushing down near the end. Once I figured that out, everything worked.
@agood100 Жыл бұрын
Mine doesn't have an a hex screw. It looks more like a clip thing inside. Not sure what to do? It still keeps sinking as I sit in it during the day. I have a Leap v2. Thanks in advance!
@CrandallOfficeFurniture Жыл бұрын
Please contact us via email to Contact@crandalloffice.com with pictures of what you have and we would love to help out. Thanks for watching!
@not_abed 2 жыл бұрын
i bought one of these chairs but whenever you sit in it , the chair goes all the way down and when you get up it goes all the way up , i saw people saying the set screw needed to be adjusted and i took the seat off to see that the screw was stripped any advice on how to fix this ?
@CrandallOfficeFurniture 2 жыл бұрын
So replacing the set screw is a little more involved and is better to just replace the mechanism, reach out to Kim via chat at crandalloffice.com and we may be able sell you that mechanism.
@TommyLoveTV Жыл бұрын
Hey! I was curious if this method works if you didn’t align the cylinder in properly? Im looking at a lot of tutorials and I can’t take my hydraulic cylinder off and I’m currently waiting for WD-40 to come in so I can try to loosen it up with a wrench and try to put it in the proper alignment. Thank you for your time and videos!
@CrandallOfficeFurniture Жыл бұрын
So if you are having alignment issues that means you have a side activated chair and it doesn't have a set screw and therefore doesn't need adjustment it only needs to be aligned properly with the tab corresponding with the height adjustment lever. Here is a video on that kzfaq.info/get/bejne/fNphksdq38e7fmw.html
@TommyLoveTV Жыл бұрын
@@CrandallOfficeFurniture thank you for your speedy response!
@CrandallOfficeFurniture Жыл бұрын
You're welcome
@CrandallOfficeFurniture Жыл бұрын
Crandall Office Furniture Also we see that you have a good size youtube channel, if you ever want to showcase us on your channel you could be apart of our affiliate program and potentially make some good money. Here is the link:www.crandalloffice.com/affiliate-program/
@TommyLoveTV Жыл бұрын
@@CrandallOfficeFurniture thank you for reaching out. I’ve applied and looking forward to hearing back from you!
@benink5690 Жыл бұрын
Hey there this one is just super stuck, I don't wanna use a torch on it as I'm afraid I may break it off and never get it out
@CrandallOfficeFurniture Жыл бұрын
They can be very difficult, the WD 40 silicone works very well and we recommend to let it sit for 24 hrs and try again.
@Purrkay Жыл бұрын
I'm trying to assemble the chair and the seat height lever doesn't move at all. :( That scenario doesn't seem to be covered in this video and I'm not sure what to do.
@CrandallOfficeFurniture Жыл бұрын
Please reach out to our customer service dept. Via email to Contact@crandalloffice.com. We should be able to assist and give way more info then we can here.
@sharongreely Жыл бұрын
Where is that alan key? I think mine must have gotten lost or forgotten in shipment, I cannot find one anywhere in the box.
@CrandallOfficeFurniture 11 ай бұрын
My sincere apologies, please reach out to Kim via email to Contact@crandalloffice.com and we will be able to assist you more there. Have a great day!
@philc9701 7 ай бұрын
Hi, what does it mean if I do not see any pin at the bottom of my seat after removing the padding? Stuck with a sinking cylinder and not sure if I need to purchase another one at this point..
@CrandallOfficeFurniture 7 ай бұрын
Do you mean the set screw?
@philc9701 7 ай бұрын
Yes, there's no set screw in mine, just some weird metal piece@@CrandallOfficeFurniture
@CrandallOfficeFurniture 7 ай бұрын
If you send a picture of the inside of the chair to Contact@crandalloffice.com we will be able to assist you more and get you what you need.
@PanzerIV88 4 ай бұрын
QUESTION: The issue we have is that the cylinder is completely touching the floor and we just noticed it scratched a lot of the wood floor, I'm quite pissed at that and I can't see any ways to screw/unscrew it to raise it from the floor. What can we do?
@CrandallOfficeFurniture 4 ай бұрын
Are you talking about the very bottom of the cylinder can?
@PanzerIV88 4 ай бұрын
@@CrandallOfficeFurniture Exactly, the very bottom of the cylinder is touching the floor so when you sit on it and move around it scratches the floor. I can't see a way to have it higher, like at least 1-2cm above the ground. That's a very bad design, otherwise I love the chair.
@CrandallOfficeFurniture 4 ай бұрын
Reach out to us via email to contact@crandalloffice.com and get a cylinder sleeve from us and that should solve the problem.
@bulldog8934 2 жыл бұрын
Where is the link on how to remove the seat?
@CrandallOfficeFurniture 2 жыл бұрын
My apologies, I just added it.
@hx823 2 жыл бұрын
Would this be any kind of solution to a V1 chair that slowly lowers as it gets sat on? Not all at once but over time. And it is difficult to readjust seat to proper height once that happens
@CrandallOfficeFurniture 2 жыл бұрын
Yes I would try loosening the set screw just a touch and see if that solves the problem.
@hx823 2 жыл бұрын
@@CrandallOfficeFurniture TY, My wife's chair and she likes it set all the way up. this will lock it all the way up? But cylinder is wearing out and cannot find a replacement. This chair is pre 2004. Know anyplace to get a replacement?
@hx823 2 жыл бұрын
@@CrandallOfficeFurniture Is the cylinder for a pre 2004 Leap V1 chair still availble? Along with the lever that permits the raising and lowering of the chair?
@Cha4k Жыл бұрын
Sadly the screw in mine seems to be very cheap soft metal and turning an alan key simply smooths off the inside edges of the screw. No way to adjust it at all.
@CrandallOfficeFurniture Жыл бұрын
Please reach out to our customer service team with a picture of what you are dealing with and they would be able to guide you better through that process. Contact@crandalloffice.com
@dustylynn2663 2 жыл бұрын
Who is that cute Guy? 💕
@CrandallOfficeFurniture 2 жыл бұрын
That's Eric! He joined our team last year and this is his first video! He did pretty well, didn't he!?
@dustylynn2663 2 жыл бұрын
@@CrandallOfficeFurniture yes,he did. He deserves a raise. And I have been wondering how to do that. Very informative.
@wicketsgirl8391 2 жыл бұрын
You are right he is cute! Does he have a ring on? Sexy 😍
@AngelRodriguez-dr7nb 2 жыл бұрын
Eric finner than a mf ngl
@MakinaDeMuerte 2 жыл бұрын
Yo, where did that long screwdriver come from? Sus...
@CrandallOfficeFurniture 7 ай бұрын
lol
@blynn2800 Жыл бұрын
Use a wooden kitchen spoon to get under the chair for goodness sake 😭😭
@whitegoodman7465 Жыл бұрын
Dont have a set screw, just a piece of silver metal, no screw
@CrandallOfficeFurniture Жыл бұрын
Please reach out to contact@crandalloffice.com and we will be able to help and go into more detail about your chair and see how we can help.
@femia.9298 Жыл бұрын
@@CrandallOfficeFurniture Same here. Please what do I need to do?
@CrandallOfficeFurniture Жыл бұрын
@@femia.9298 please contact us via email at contact@Crandalloffice.com and if you can send pictures of what you are seeing that would be great.
@curlycreature7693 7 ай бұрын
Did you figure out how to adjust this? I cant see the replies from the channel.
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