How to change for FREE: All current Metro customers can now complete a device (IMEI) change free of charge by calling 611, *228 or 888-8metro8 and using our automated system."

It's 2022. This still works. Thank you sooo much!! My new phone wouldn't work on Metro even though it was T-Mobile branded. T-Mobile kept giving me the run around about unlocking it. Works perfectly!

Just tried doing this method in 2021. Still works!!!! Switched from my S10e to a Iphone 13.

May 23, 2020 - This still works just the way it's described & shown, except, you get transferred to an agent who verifies your account pin code (again) and verifies the IMEI number (again) then sends you a text with a validation code. Then the agent 'waves' the $15 fee because "you are such a good customer" then tells you to power off the new phone and insert the SIM and make a test call. I think MetroPCS just wants the opportunity to have a live agent ask you if you are interested in some device protection insurance so you will have a chance to talk about it and ask questions. It's quick, FREE & WORKS!!! Thank you TechRight for the help!!!

i always wonder about people that dislike easy to follow straight forward videos like this...

2021 March 31st, Just wanna come on this here and say THANK YOU very much! I was about to head to Metro to swap phones, but YOU helped me ALOT! haha Huge save! My phone is activated and ready to go! lol goodnight from Arizona.

This method is working right now, I already switched two devices without even talk to to a representative.

thanks. i switched from an lg v20 to a oneplus 7 pro.called 611. it started out with the automated service like in this video but was transferred to a rep anyways. she was helpful and waived the $15 fee. oneplus 7 pro was running within minutes on metro. entire process lasted 20 minutes

4.22.2020 Edited I did *228 and I was switching from a Metro PCS phone a GSM unlocked phone. I had to use the automated service for a minute and then they transferred me to a person. It was super fast. Didn't have any issues. No fee. 2 hours later I did my sister's phone. She switched from a Metro phone to another Metro phone. Dialed *228. Used the automated service for a minute and then she was done. Super easy! Thank you again for this video! It was clear and to the point!

As of 2020 , it still works perfectly, after you type you eight digit code, they’ll transfer to a costumer service representative. It’s not gonna take you more than 5 minutes to get your phone activated for free!! Thank you !

They just told me it costs $20. About 4 months ago it cost $5. Metro by T-Selfish.

I tried doing it and an actual person answered me and i got anxiety and hung up

12/28 2019 still works did it earlier today and after I entered my code for my new phone they transferred me to a person didn't even mention a fee took 5 minutes

OmG thank you so much I followed you to the T & it worked like a charm yesterday I went to switch a phone and they charged me 18 dollars but when I got home the phones ringer was low, low light, etc so I got another phone I wasn't using to go and pay another $18 because my Grandma passed away and I have to go out of state to funeral and I need a reliable phone and I really can not afford a new phone right so thank you again ..you are a blessing I will like and subscribe Thanks again for saving me time and money

Wait I'm confused as to what "8 digit" code there talking about

it works!! just dial 611 instead of *228

What is the 8 digit code

Awesome! Saved me money! Was so easy and I didn't have to leave home! Thank you!

This definitely worked for me. I tried just transfering the sim card to my new s20 from the s9+ and it wasnt working. It kept saying it had no service. Did this for a whole day. I did what the video showed and it took me to talk to a customer service lady. They told me I had an issue with my imei so they told me to try again in 30 min. I did the same thing again what they video showed and this time it didnt take me to anyone. I just followed what the phone told me too and it worked. So now i have a new phone with service. Saved myself some money from going to the store. Thank you! Really recommend doing this! Now i can do this everytime i get a new phone without being charged. Btw, both phones were unlocked. I have metro pcs plan.

There's not alot of videos that can save some money on yt but this is def one of them.. Thanks bro!

Thanks. In the past, switching phones 3 times in a one month period, I've had to spend $45 simply because I didn't know of this method.

I've been with metro for 10 years now. I've never had a problem with anything, but that's because I've done everything online or over the phone. I don't go to the store for anything. They always charge you some stupid fee for something. It seems they've taken away the online chat on their website so I did my last device swap over the phone. Worked just fine. Just don't deal with these idiots at the store.

Great video as always but sadly the automated method doesn't always work. I just tried to swap my Nokia 7.1 to my Umidigi One and it once again sent a rep who wanted to charge me the $15 fee. So I've decided to switch back to Boost since swapping phones with them is free and can be done online. But love your videos man.

This doesn’t work anymore as of July 2021 it keeps trying to send me to a assistant

It worked perfectly! Thank you. I had to dial 611 instead of the *288 though.

As of September 2020 nothing works. None of them. *228 is dead and 611 as well as phone number sends me to the app, it says follow steps on the screen and then thats it. Customer service which used to be free to do swap now charges $20 even tho the app says that only in the store u gonna be charged a fee. So far i am highly frustrated. Good video tho.

In the end none of the free methods worked for me ( *228 or website) but I told the agent who took my call that I had tried both free methods and they waived the fee for me!!

As of 3/18/2019, within the past 2 weeks I have switched my phone twice without charge. The first time i dialed *228 I was expecting the charge, but was never asked to pay one and I saw nothing on my invoice. The second time I called *228 and I asked the rep directly, "Is there a $15 charge to swap phones because that is what I am hearing?" She said no, but there was in the past, but right now there is not. So I swapped phones again, free of charge.

Thank I just did it today. Was simple & Save me $$$$$$. . keep up with the Good Work. Helping all around the world. With a the lesson u are teaching & helping other to learn Varied, thing. God Bless u

Does this work when switching from an android to an iPhone?

It doesn't work anymore. On the myMetro app it says its free using the automated system, then after I call the number and go through the process it sends me to talk to some idiot that I can barely hear or understand and then they say its 15$ to switch. I just hung up the second I heard them say it will cost 15$ to switch. Thats annoying how they quietly went back to charging just to swap sim cards. Never had that problem with cricket

The *228 option worked for me in August 2020. The only thing that I noticed different was that MetroPCS sent me a text code after I entered in my 8-digit pin number as an added layer of security. Thanks for the tip. Saved me a trip to a storefront and the $20.

Which smartphone are you currently using now? I love the LG Stylo 4 and thats what I have.

Thank you so much, just used your advice and it worked. I set it up before the store was going to be open.

Still works 2021! Thank you ma boi

It does work and it is free..I just switched my phone 10 mins ago...Awesome!!!

I need to swap from a broken metro by t-mobil phone to another metro by t- mobile phone. But I can't use my old phone to call those numbers or use automated system BC phone is basically destroyed. Customer service says they cannot swap it for me BC they HAVE to send code to my old phone in order to make the swap. Do i have any options or am I just plain screwed?

Thank you! I dialed 611 directions was easy

Thanks for the information 👍

awesome! i just now switched from a oneplus 7 pro to a galaxy s21 ultra with ease. thanks!

I call and they told me to go back to the store I bough it lol

Thank bro it's still works as of June 23 2019 just keep calling 611 it only takes 5 mins or less

Did this christmas day *228 is disabled. called 611 talked to Rep he wanted 20 bucks. then told me save the 20 and do it on the website. found you can only do it on the website if you previously registered phone. called 611 again. complained. 2nd guy waived the fee and processed it in 2 minutes. pulled sim out of old phone, put in new phone. turned on new phone and i had service

Yea, as of May 14 2018. None of these methods works *228 gives me a "call cannot be completed" message, 611 sends me to the MetroPCS app. Gotta need to call Customer rep.

Damn, I wish I knew this three days ago. 😃😃🤣🤣

It keeps saying wait till we get someone to help you I dont want to talk to a real person.

nice to know, this can be an issue if you accidentally miss the numbers on the IMEI specially when you're in a hurry, your sim card will not work on any devices. Before, they have like 30 min grace period if you dont swap that time it will go back to your old phone.

ive never had to call to swap phones, i just put the sim in the new phone and go , but i just use tmobile prepaid or att , not a side company

Thank you!

Got redirected to T-Mobile customer service rep that text me a code to verify me but still got the swap done. This helps a lot because all the MetroPCS stores in my area closed down.

Would this process work on a T-Mobile phone to metro?

Is the process the same if you wanted to use a Verizon phone with metro pcs

On cricket I got a cheap Alcatel tetra and just swapped out the original Alcatel sim card into the f1 play and didn't have to do anything . Cricket has better phone swapping policies.

Oh that’s sweet! I thought I would have to talk to a live agent!

After this is done, Do I have to do it again if I wanted to keep switching phones back to back interchangeably? Or can I just switch the sim card and it will work automatically?

Now is worst because they force you to talk to a representative so you have to pay $20 USD plus taxes!, this happened to me today 2/18/21 no matter what you do dialing *228, 611 or the 800 number and when you try online after typing the SIM card info you see a message like this: your SIM card is not compatible with this device, what a scam! I will look for a different provider for sure.

@TechRight how often do you swap? Any wait time in-between swaps?

Can you do a up to date video for this because i think things has changes on how you do it and I think old method is not working for some people

Not only did it NOT work, the automated system hung up on me after telling me a CSR can't help and I need to go to the store. Well all the fn stores are CLOSED.

Ok so what if the phone ur switchin from is broke to where u cant see the screen then what?🤦🏽🤦🏽🤦🏽

Thanks bro, worked like a charm!

Does this still work as of 2021?

Thank you for doing this video, this is super helpful!

Thank you I am go to have to do that once I get my style 4 in the mail

Worked for me at 11:30 PM. It was a real person but they ask the exact same questions as the automated system

Thank you 🙏 it really works and it’s faster save me time

Hey I have a question what security code do we use?

Thank you it worked, I've wasted tons of money switching back and forth when i could've done it for free.

Just used tonight for my husband's phone number from mine and it worked. Thank you.

You are amazing! It worked and didn't even take long (as of Jan. 31st 2021)

all you have to do is put the sim card in go to settings and click software update and it does it all for you in less then 3mins

Thank you thank you very much. Though at the end a real person from customer helped me complete the switch

Can u do it without calling them and just switch the cards

I want to swap but my Cell phone broke and won't turn on at all..!!! So how can I switch cards??

What do I do if I'm changing to a new phone cuz I broke my current one? Broke,as in cant turn it on to be able to call out like you did.. I can't do this any other way?! Someone pls help!!

as of today July 24th 2019 i was able to switch my phone for free using the 611, however after i followed the automated commands it connected me to a rep after i entered my IMEI number to finish the swap but the rep waived the fee before i even brought it up.

What if I want to swap two Metro phones that both have service?

Great video, does your unlocked note 9 work with wifi calling on metropcs. I get poor reception at home.

the *228 and the other numbers do not work in nyc any other numbers? thanks

Thank you. My metro phone finaly cracked the screen after about 5yrs and I was not looking forward to them gouging me again to swap a sim card ( I thought that used to charge $30, not $15).

Still working. Very easy. You explained it perfectly. Thanks!

Seems worth a try. I use to swap my phone back and forth and for others all the t ok me until they restricted people from doing it online. I so am going to try this thanks.

Oh I am already a subscriber..your the best

Tried it,and it transfered me to customer service who said it's now $20. Good news is they switched both phones sims for me,and waived the fees. 👍

Great video man, this actually worked for me. They tried charging my mom $20 for switching to a new phone in the store but I'm glad I could get it switched out for her by following these steps.

Thank u it worked for me

I just tried to do it and it went to a rep, telling me i would have to pay $20 plus tax. But She told me I could do it through the website which I did , at first it was having issues , and told me to call a rep back, come to find out my pixel 4 xl didnt qualified for the insurance, so I cut it off . Now im back to my pixel for free.

Can I do this to iPhone????

So i switched phones and used the same sim. note, I got this done at the metro store. I pay and leave not knowing my phone service wasnt working. By the time i got back to the store they already closed. I cant even make calls and my data wont go through,

I just call in and have them do it, you just ask them to wave the fee as a courtesy and if you ask them politely they do it EVERY time

Thank you so much this just worked for me! But I had to call 611 instead of the other number I paid nothing to switch to another Phone thanks 😊

my question is does the phone you're switching to necessarily have to be powered on as I do not have a battery for that one but I am switching from like phone to like phone

Thanks. I watched 2 other videos and they were not very helpful. This video is perfect. Got my phone activated in no time.

100% best video on this hands down thank you for

The videos is old but can you still use this method swap phones to the same carrier metro. Help me pls that.

If you end up reading this I have a question.What if the phone you're trying to switch from is broken.

The automated system is no longer working you have to talk to an idiot and get charged the $15 dollar fee as today march 10 2019

Where was this yesterday when i needed it.

When I had ATT i could just swap sim cards no problem without any issues or calling. Just swap and your ok. But when I went to MetroPCS they make it so difficult to swap. Why. I have a iPhone and Samsung love both at times I use my iPhone then switch if I need the internet the Samsung is better

The only video that helped me fix my cellphone… thank you soooo much!!!!