Extra hubs are a pain - you are the best.

A useful video thanks for producing it.

Can it open UPVC doors like yours where you need a key from the outside?

Great video thanks. I just don't understand what the difference is between the ultion and the regular noki. For lift to lock doors like mine, we're still required to lift, so what is the advantage of this system vs the lock alone (or a Switch Bot Lock for instance)? I understand a new cylinder is provided with the ultion but that means a new set of keys too. Isn't it possible that my current cylinder is compatible with the regular nuki even though it's a lift to lock system?

Presumably you have to change the cylinder lock to a thumb turn one in order to use the key from the outside as a fail safe in case the batteries go dead.

Hey mark, ive just received and fitted my smart lock everything works great, but i just tried the keys they sent with the cylinder and they only go in half way and dont turn? I wasn’t sure if i have to get them cut or if im doing something wrong😮

👍🏽

Bought one in august last year, the metal strip connecting the cylinder to the smart lock module broke, waiting for customer service on how to get it fixed

Hey just a quick one on amazon it asks if your door is under or over 55mm is that the depth of the door or where you fit the lock? 🙏🏼

Hi, is this the 3.0pro?

What if my inside handle is facing the opposite orientation to the right?

Absolutely the most disgusting customer service ever. I'm disabled. I paid a locksmith to fit this But the outer part of my door lock wouldn't fit to this, even though they claim it will fit to anything. I didn't have enough money to get my old door lock put on. So I have now spent so far three days. With no front door lock so my carer can't get into my house. I say three days. Because I spoke to them two days ago and I was told it was going to be received yesterday. As in the power and the screws, nothing arrived because it was never ordered. I was then told. Someone will be calling me back yesterday, but no one ever did. Although I did get an alert saying that something was coming from DPD. Which it did. Today. So I then paid the locksmith to come back out and finish the job. Another call out charge. Which I couldn't afford. But had no choice. As the company even when I complained about this. Ignore that fact that it's there for an arm having to be out of pocket already. But guess what? I'm out of pocket again because they sent the wrong part and no screws to fix the front and back part of the lock together. The back part which fixes to the inside of your house is the one where the screws go through. They then screw into the outer part. To lock the whole lock securely, but the part that was sent to me to fix on the outside of my door also has holes in it. Said there is no way to fix it. It's now Saturday. No ones going to have access to my front door to get into my house now. Until minimum of Monday, Tuesday. Absolutely the most disgusting customer service ever. I would highly recommend. If you can afford it, getting something like the Avior lock, their customer service being part of or approved by Apple is far superior.