This video is a Legacy box order a customer placed for their VHS, VHS-C & Digital 8 camcorder tapes to be digitized to mp4 files on a usb. Customer sent tapes off to Legacy box, aka South Tree, aka KODAK Digitizing services and 3 months later received back their usb drive and they had stickers on them saying the quality of the converted tapes were poor due to the video tapes condition that had deteriorated over time.
Wanting to get a second opinion, the customer found review videos by got memories on KZfaq and decided to try and get them retransferred hoping for better quality.
We received the tapes, all of the stickers placed on the tapes saying the quality was poor, they came out perfectly fine. Nothing at all was wrong with the tapes. The resulting quality issues were from video tape players having warn heads or dirty heads.
Tapes were retransferred within 2 days of receiving and customer was elated with the results and due us finding out the improper practices of Legacy Box, they received a full refund from them, which was not originally offered.
#videotransfer #gotmemories #vhstape