The initial part of the video describing the inverter visually is showing the web interface.

You say 'neutral detect' is for fault monitoring. Is it not a neutral pass-through that meets the neutral earth bond at the utility connection board when enabled?

How do I get on to the support group?

Can Jonothan please share his contact with me?

I would like to be added to a support group. Also would it be possible to post a competent persons contact details, as our supplier distributer does not want to provide us an installer code