The cleaning (with water) issue is all I am waiting for. When that is fixed .... I am in.

I will also hold my purchase until next spring and closely follow up for design modification on this rubber protection for the deck leveling pistons

I agree with you. That is a drastic change in their specs. I was hoping to buy a Luba in future, but am starting to think I should look at other alternatives.

Thank you for your videos. I was just about to pull the trigger and get the 5000. I think I'll wait to see how they respond to your video.

Crazy, I watched that video this morning and all I could think of was your videos with Luba flipped over hosing it off full power, and several times! I totally agree with you - I think there instructions now make Luba IPX1, that's it, and that's false advertising. Like you I get plenty of flawless cuts a week, but if it dies in 6 months from a little water I'm going to be pissed.

They are clearly aware that they caused an issue. The video in question appears to no longer be live on KZfaq. Or at least I couldn’t find it when I searched just now. 🤷🏻‍♂️

Thanks for making a video on this. They will only fix it if enough people speak out.

Great video!! Thanks for the heads up! I ONLY wanted this unit due to the ease of cleaning with a hose! So many on the market to pick from now. Guess I need to look elsewhere! I really appreciate you making this video to give consumers accurate information that the company will not!

Great video, thanks! Let’s hope they fix it.

Excellent video. I’m considering purchasing. Good to know potential problems.

This definitely needs to be addressed ASAP. Lots of people (including me) have the Luba on pre-order and have plenty of time to cancel still.

Very useful video. I have just placed an order for a 5000 in UK for a 5000. Based on reviews, specs and Mammotion web site details. This would be illegal advertising in UK and against advertising standards if the claim IPX6 but you can’t spray wash it.

In fairness, a lot of yard crews use pressure washers that have crazy high PSI ratings. You can sandblast with them 🙂

the most important thing is how the manufacturer requests. Because if you don't work as specified by the manufacturer, you can't claim anything. You lose the warranty and cannot claim a material defect in the product. I have in mind mainly the first official video from lube and the second official video from lube. greetings.

IPX6 is 100l a minutes from any direction for a total time of 3 minutes with the unit in its normal orientation. Any test lab that gave them the rating would have done it this way.

Thanks for making this video, it's good to hear all views on this. I don't think they are necessarily walking back on the waterproof rating per-se, it's just that as you point out towards the end of the video, the Luba has a tender underbelly and is no longer ipx6 if that's damaged. The only way to fix this is a more robust rubber boot. The only reason users have been washing it down though is due to the safety guards - quick release bolts on those to make them easier to remove would negate the need to hose down. I think they need to improve their communication though, this is the second major drop on a weekend that's annoyed users. They really should avoid that. This video should also have been emailed to all purchasers as well.

Is it up for debate if "any angle" means while luba is normally positioned or if it means water dumped on luba while luba is in any angle?

I’m not convinced yet of this mower, I’ve had mine for 2 weeks now. It does a nice job cutting but lots of little glitches in the programming, I’m not sure of the long term durability of the unit, the underside has some damage already. It’s disappointing that they have limited the mowers cutting area, if can easily cut more then 5000m2 in a week but I guess they tell you that when purchasing. I wonder if they still honour the 2 year warranty if it’s it gets water damage.

This video was very helpful. I'm not purchasing this unit after seeing this. The whole reason we get these units is to remove hassle. This is the opposite of that.

I have a quick question about the Luba 5000 (Not about waterproofness) since you have apparently been using one for a while. A local robot lawncare gave me a Luba 5000 to demo for a couple weeks. I really like the performance of the machine and the only issue I have is mapping "no-go" zones. I laid them out for a shed and round flower bed in a counterclockwise rotation but the Luba doesn't seem to want to cut close to the border I laid out. It's like one width of the Luba it misses. It apparently acknowledges the no-go zone but almost acts like the sensor is on the right side of the unit. Have you found that the Luba 5000 has a preferential side to use as the inside edge when laying out zones?

Thanks for the video. I've had my Luba5000 for 2 weeks and it hasn't been unpacked yet (other priorities right now). This could be a show stopper for me, it may be returned. Surely Mammotion should contact every owner. Did they contact you personally?

Mine is not working since I followed the original cleaning instructions except I forgot to turn it on and remove key. Any suggestions? I have the 5000.

Can you provide the link for the Luna cleaning video in your video?

I'm sure the crew at Mammotion are scrambling to address this. Its a new product and stuff like this is bound to happen. Just like a recall for a car really. But regardless, i have only cleaned mine once. I did it by hand, took a few minutes to pick the grass out with my fingers. I have seen a lot of videos of people spray cleaning it and i cringed every time. One bad seal and you ruin the electronics, which is whats happening. My only complaint for how Mammotion is handling this is that they should send out an email to all buyers explaining the situation, what not to do for cleaning and what Mammotion plans to do about the issue. Not doing so exposes them to warranty claims.

What do you think - Does it last at least 4-5 years working? Wha'ts the build quality compared to the previous mowers you had? Thank you!

Mine was delivered 2 days ago and is still in the box. Questioning my purchase now and might return it.

It is IPX0... Luba si great when it works. But it will never be relaible! It is only question of time when you get a huge hole on that rubber on motor. I have luba one year now and I had so many problems. I actually have a third one! One came with a broken axle. The second one burned its lift motor after a few weeks. Third one works almost a year now but it is full of water now and it has many problems.

Did you aleready Receive the News Weels? I am Interested in the air vartiant

Just wondering if manufacturers can claim the IPX rating on their own? Or is this subject to a certification and approved centers?… which in that case would prove an (too) easy given certification.

I am purchasing a mower and was torn between luba and ecoflow blade. If this is true then i eill have to purchase the ecoflow blade.

hello! The difference is if the thing is protected against water or water resistant or intended for immersion in water or permanent immersion in water. I don't understand what you don't understand? I totally agree with what you are saying about all sides, I just don't know why it would be shown differently in the intro video, half of them would also wash the lube with a hose from the bottom and not just from the top. again ipx6 has 100% otherwise she shouldn't even be outside when it's raining heavily ok? only from ipx7 the thing is meant to be water resistant and meant for submersion and water resistant from all sides.

They unlisted the cleaning tutorial KZfaq video...

We are ready to buy the 5000 after months of comparing different mowers. If they cant resolve this, could you just use something lik a pie tin to shroud the blade? At 3:45 in the video, there is 3 silver screws visible that the pan/bowl/shroud could be mounted to. Just a thought, it would keep debris from the nooks and crannies AND teflon coated pan would be washdown!

Mammotion restricted access to their cleaning video now. you can't watch it anymore without being granted access. I assume they underestimated the shitstorm this video will cause. but restricting access to the vid makes not much sense either. what message is this supposed to send now? get a grip @Mammotion.

How did they get the certification in the first place if it isn't really waterproof?

IPX 6 doesn't cover pressure washers - 12.5mm (1/2 inch) nozzles are not your Karcher or similar and they generate far more pressure than a faucet.

"IPX6 - 3 mins from distance of 3 meters" - it is 9 feet. I think Luba is compliant with IPX6 because you can not clean it just by spraying water from such a distance. I like your Luba adventures. Please keep new content going.. Thanks

maybe it is IPX6, but after some wear and tear it's not safe, and maybe some are spraying too hard with pressure washers

What about using a leaf blower on the bottom?

Water projected in powerful jets (12.5 mm (0.49 in)) against the enclosure from any direction shall have no harmful effects. est duration: 1 minute per square meter for at least 3 minutes Water volume: 100 liters per minute (0.37 impgal/s) Pressure: 100 kPa (15 psi) at distance of 3 meters (9.8 ft) at distance of 3 meters!!!!

Small correction at 8:58 you said April 20th. A bit too much 420 on your mind? Anyways, that is quite a big change that they don't even want you spraying water from the side even when Luba is resting normally (upright) on the ground.

I can totally understand why you are upset but I think it's important not to skip over the nozzle size, as 12.5mm is more like a hose jet vs a high pressure cleaner. IPX6 is a really high standard and should easily withstand a hosing down to clean rather than disassembly and scraping, easier to manually mow

Problem is, noone will read IPX6 specs and keep the nozzle 3 meters away from the mower. The specs is also made from the perspective of the mowers normal position (standing on its 4 wheels). If you use a regular garden hose, I'm very certain you can spray it from 3m away, but people will get in closer if the dirt doesnt loosen from 3 meters.

wenn Mammotion das mit dem reinigen des Mähdecks besser in den Griff bekommt, kaufe ich auch einen... Solange bleibt mein alter Robomow RS635 mit seinem Kabelbinder an den Messern noch im Einsatz... Die Mulchwanne ist immer super sauber von unten.. :-)

That’s sad , since from I can tell you have to clean this thing so much more often than a husky. I clean my husky maybe monthly if I remember but still don’t have to break it down that far.

Personally i think it's great that people who don't understand the damages that can be done with a pressure washer will avoid buying it.

IPX6 Powerful water jets. Water sprayed for 3 minutes at 15 PSI (100 kPa), with 100 litres per minute. A High Pressure Washer runs AT LEAST 10 x that high on up to Well Over 100 x as High. I've seen High Pressure washers strip the Paint of new cars, imagine what 2000psi would do to the switches, buttons and seals on this Mower. IPX6 means it will take Rain and hand washing, not from a standard 1200psi Hi Press Washer I don't know how you consider 15psi to be High Pressure ? ? ? Atmospheric pressure at Sea Level is 14.7psi. I've got the Luba 3000 and clean the undersides a Bottle Brush & compressed air, always directing the air away from Motor Seals & Buttons. Yes, compressed "Shop Air" is usually 125 - 175psi, but you can direct an air-nozzle Very easily and away from Buttons & Seals. Always wear Safety Glasses when using compressed air. It's more difficult to direct a Garden hose or Pressure Washer spray because the water will contaminate anything that shouldn't get wet. Another tip I found works quite well is to lightly spray the cutter blade attaching hardware and underside decking "Nooks & Crannies" w/ WD-40. It won't hurt the motor seals and makes the underside deck grass clippings release much easier. I think Luba's description of High Pressure Washer is Correct and fitting.

WARNING !! There are 8 tiny 1mm holes in the bottom back end of the LUBA AWD 5000 !!! there underneath the charging port. BEWARE !!

Navimow is also IPX6 yet it says in the manual never to use a high pressure washer. I think all/most robot mowers should never be cleaned with high preasure washers

Ugh... Maybe we can do something else for now... like using a lawn mower deck spray, silicone lubricant coating, or graphite spray? I know that specifically mower under-deck sprays are very difficult to get ahold of now, it seems that every company that existed in that market has stopped selling/producing it (deck spray). But at least a lube spray underneath should help minimize the grass clipping from sticking to the underside?

After watching the video, I am not buying a Luba 5000 or 10,000. If you can’t spray them down I’d rather just buy a spider mower instead

I honestly don't mind the fact that they want you to use a brush underneath. The part I DO have an issue with is the fact that it needs to be cleaned AFTER EVERY USE??? Are you serious? All of these robot mowers are meant to be run every day or at worst, every other day. It takes off a tiny amount of grass, you always have a perfectly manicured lawn and life is great. I'm sorry, NOBODY is going to be diligent enough to go out there every single day and clean it. NOBODY! A day (or 5) will pass and you won't be able to clean it. What happens when you go on a little vacation? I guess you can't use it? What happens when your job requires you be out of town for 3 days? I guess you can't use it? To me, the biggest benefit of these robot mowers is that they (supposedly) do their thing with VERY LITTLE intervention on our part. Maybe once a month you change the blades, clean underneath it and it's ready to go again. If I have to spend 45 minutes literally every day cleaning it, well how is that better than me getting a zero turn riding mower and spending 20 minutes every day just cutting the lawn myself? I actually have the money sitting, ready to buy this thing. But I sent them a question regarding cutting height and they still haven't responded to me a week later. I know that they're a kickstarter company, but that lack of a response scares the living daylights out of me. What happens if something goes wrong, I contact them and they don't respond? I'm holding off on buying this for now.

I can ask you where it says that it is 100% ip x6

Is there some reason why my second post was deleted?

the 2 things i'm waiting are this water issue and the actual cutting mower blades not shaving razor blades

Most people using that IPX6 = 100 kilopascal, 100L/minute really maintain that 3 m distance too?

I would screen shot that ip6 rating shown on the web. Sounds like some false advertisement. Unless the company comes up with a fix for wherever they think the water is getting in.

I feel totally scammed. NO WAY I JUST BOUGHT THIS LUBA FOR THE IPX6 CERTIFICATION.

What are the alternatives for Luba? I have been looking at Segway navimow but it does not handle zones. The Husqvarna 320 is more expensive. The ecovac blade have these strange front omniwheels.

IPX6 from the topside only 😊 A lot of frustration here for those who already got it (and paid the full price), and possibly already hosed it.. which, sadly, is even no longer recommended ..

Crazy, this video makes me sad that they lied. :^( I was seriously going to buy one next month. Not any more. I will look at other brands. If they do lower the rating they should also lower the price.

I am not bothered at all to "dry brush" the under side, and spray the top side. Electronics are sensitive to water, and I payed A LOT for this machine, so I will care for it like a baby. No high pressure water jets to clean a baby, right? Although sometimes you'd like to have some distance. lol

It's a real joke this one. They even had official videos with the mower's underside being cleaned with a hose... On another note, many people are reporting that removing the protection grill improves performance and greatly reduces clogged grass on the underside. There is just one problem that I can think of with that - the blades can be easily accessed if someone reaches under the it from the side (and the mower is running). If there's no such risk, removing the grill should be OK.

What about using compressed air? Just blow it out.

Very disappointing! I can't even imagine removing all the blades and both blade disks to clean the mower after every use. This should either be a recall fix or they should allow the product to be returned if it can't be corrected. Otherwise I can see a class action lawsuit coming!

can i ask why are you deleting my past comments? I just wanted to explain the thing you are commenting on. do you admit the mistake?

I’m not sure what prevents a company from making an IPX6 claim for a product. What I do know is that the mower model I’m still patiently waiting on showed this video kzfaq.info/get/bejne/nLZ4ftVnv87bnKs.html I helped them clarify whether the test was IPX5 or IPX6 and they said IPX5. This is part of their verification/safety process. Now maybe because your model is a test model, perhaps it’s not IPX6, but the commercially certified version could be (with the proper fixes applied). Does you Luba have UL Listed / CE markings? If not, then perhaps your test mowers didn’t go through an official certification process. Also, just because something is IPX6 doesn’t mean the manufacturer can’t recommend IPX2-like processes. Now if they deny a warranty claim because you did IPX5 or IPX6 cleaning processes and their documentation says it’s IPX6 (is it in the manual?) then I believe you’d have some legal rights you could choose to flex, if the time came. They could also be encouraging this conservative behavior because of a know defect to keep people from disabling their mower until it can be corrected and a replacement part can be installed in the backers’ mowers.

Mine Luba was 4 days old and now no longer works after a heavy downpour. The thing is not suitable to have any waterproof rating. Had two reply’s from Mammotion then nothing.

This is a good read from a standards testing company about the standard. They say; A product that is IPX6 certified gives customers confidence that Any water exposure less than immersion will not impact the performance of the device. keystonecompliance.com/ipx6-ingress-protection-testing/

i can tell you that only the pool cleaner i have is fully ipx8. But what you claim is meaningless, because then the mark would be ipx7 and not ipx6.

Welp, that just disqualified it for me.

Not impressed. Having said that I clean all my mowers with a hose even if the manufacturers say not. Life is too short to fart about scraping mush from under the deck. Most of the time it is the manufacturers erring on the side of caution so they can deny warranty claims. However if it fails I won't buy from them again.

If you have to spend 45 min cleaning it , it kinda negates the idea of a autonomous robot mower. My indoor moping bot cleans itself..

Just keep washing it with a hose dude, If they can't back their IPX6 then their will be a lot of backlash for the company.

I see $2,799 for the Luba 5000 on his screen but shows $2,899 for me 🤔

I think Luba is just trying to protect themselves, 12.5mm jet of what angle? You could easily damage a precision piece of equipment getting too happy with a high powered pressure washer.

LATEST UPDATE: New Video... kzfaq.info/get/bejne/Z855adZlr8qxf5s.html Apparently they fixed the issue magically and it is now IPX6 certified again !! Hmm.... my delivery is scheduled for July... maybe it will be IPX7 by then.... things that make you go hmmmmm

hello! I have to say that I don't agree with your opinion, because the official video shows how to clean the lube and how not to clean it. the first as the first means ipx6 as you yourself said and showed in the table that it is protected from all directions against water ingress, only that does not mean that it is from below as well. That is robotic lawnmower and it is on wheels, so it makes no sense for it to be protected from below with ipx6. Once again, I refer to the official video, where it is nicely shown how to clean it and how not to clean it. However, I am of the opinion that water cannot come from below when mowing, in normal use for which it is intended. I understand the manufacturer mamotion and their video completely, because people would probably wash the lube with high pressure cleaners and everything, that's why they made a video. I only remember the woman's lawsuit, how she sued McDonald's when she spilled hot coffee on herself and it wasn't written that it was hot on the packaging, they probably want to avoid such and similar things. Greetings!

At a distance of 3 meters

Lol they removed their Facebook post, and likely the video. Countless people have dead units and aren't getting responses. Scary.

Blow it out with an Air compressor.

Looks like my two post on Reddit and your YT are the only remnants that this video existed. Maybe I should remove my Reddit posts? Nahhh.

I’m pretty sure they mean not using a high pressure washer not a garden hose.

IPX6- 3min, 3 m ??? What pressure????? You can destroy concrete with 1000 bar easyly. I think it is common sense, not to use a high pressure sprayer to cean it. You don't put a cat into a microwave oven too, don't you?😂

“Protection from water projected in powerful jets from a nozzle with a 12.5 mm diameter opening in any direction.” Otherwise known as a garden hose. A power washer and a garden hose are very different. A 12.5 mm opening is a half-inch opening. That’s a garden hose with nothing on it. Why are you mad about being told not to use a pressure washer and then citing the garden hose safety rating?

It is a complex machine with a lot of electronics in it. I would never tried to hose it clean lying upside down, whatever IP rating is written in the advertising. I clean my luba once a week with a screwdriver and a brush, no problem (and no messy grass sludge). Keep mowing when the gras is dry, like you do with any other lawnmower on this planet...

What a JOKE; a lawn mower that is allergic to water!👎