Such satisfaction in getting that issue resolved. Great problem solving 👍🏻💪🏻

Love your stuff P.B. there is no one close on U tube that is as good ,conscience ,and knowledgable as you , keep it up

What a great video. I feel so satisfied just watching that and knowing they fixed the problem and got it all working. That's made my day with my ocd.

A great video showing the challenges you face on central heating problems. Well done for an informative video.

Another outstanding video. I really like the way you overcome unforeseen situations & resolve them. Inspirational work ethic. Even to experienced heating engineers. Keep up the good work. Hopefully it will inspire current & next generation of engineers to improve industry standards to your level

Amazing work Craig and PB. I wonder how many other Plumbers didn't pick up the flow and return pipe issue. Well done. I bet that family are over the moon now.

Great to see Craig again, total legend 👍

Top class investigation work. Also the new pipework is super neat and tidy. Love that.

Its always fun following the experts ! Looks like the old boiler bypass wasn't removed 🤦‍♂️

When a customer tells you that is was working perfectly the last thing you would do is start checking if the Pipework is installed correctly…Well done and full credit to you both for finding this issue as it’s not always that obvious pipe work is often hidden..Not many plumbers I know would have found this issue.

Love you 2 guys great work ..

Great team effort gentlemen,well done 👍

Well done lads! Definitely a strange one. Good detective work pete

Well done Craig on the mythodical service and PB for another problem solved well done lads 👍

The custard is always right and never lies!!! Maybe should of changed that red low pressure seating in the float operated valve to a white high pressure seating though. I used to have a Flir for my iPhone and found it great for tracking hidden pipework. Great video guys.

Another brilliant video PB. Very interesting

Craig, keep up the great work!

Well Done guys I always treated old gravity conversions with some suspicion as it was common practice for plumbers and not heating engineers to install them in 60/70s and as long as they took an open vent to above the header tank and stubbed a feed and expansion (or used a combined arraignment ) they though “job done” then along comes jo dope and utilises existing pipework chopping out what they assume is unwanted they think alls well ! As we know because it doesn’t leek it is not a heating system it has to safely work !!! Top job men love the channel and glad I’m now retired 😂😂😂

Craig is a top bloke and seems to be learning alot from PB.. seems like you both have a laugh on the job.

Yes boys sorted that out u guys were worth every penny to that customer 👍👍👍👍👍

Good find on the pipe work,well done.

Excellent detective work chaps! I bet they were chuffed! I suppose the take home lesson is to double check a system as soon as the boiler location has changed?

Well done lads, great effort. X

Had something similar years ago the hot water cylinder was in 28mm as it was gravity feed the issue was when the trvs shut off the boiler and pump would keep running because there was no return with all the rad valves off so put in a link between flow and return with a 15mm gate valve only part way open so if all the rads shut down the water would still return to the boiler then when boiler sensed it was at max temp it would shut down and not overheat when flow was cut off

I went back to the FLIR from the beginning after i've understood the pipe layout. At around 7:40 you can clearly see that the little heat that the bedroom radiator is receiving is beeing fed backwards into it. The return is hotter than the inlet because of that flow-short. Not something i'd expect to see daily but if you come across something like that again you might diagnose it way faster by realising the backfeed. Stil nice work!

When I first started on heating, I did my first powerflush on a 4 bed extended house (12 rads). I took two days and couldn't get the farthest rads cleared. I ended up leaving the job - no charge. It was only when I was clearing up that I noticed a small extra rad behind the door in the livingroom. It had been open the whole time. I was so pissed off that I still just left. Lesson learned though :)

craig is such good value. he's the trigger of the midlands. great to hear his business is going well

Great video and detective work , on the plus side customers house will now be toasty warm on the minus side her gas bills will rise as all the water in the system is being circulated and heated.

A lot of plumbers may not have worked that out. Thanks for the video.

Nice work as always guys

Top job lads. Think they must have piped that bit up after a pub lunch 🍻

Two things did you add anti corrosive to system (Fernox) and on the ballvalve when they changed the conventional boiler to Worcester i noticed that the low pressure red oriface was still fitted. We always change the oriface when updating to a combi.

Very good diagnostics

A quick question can you tell me the overlay underfloor kit you used a few weeks ago thanks

very professional work, well done

Well done lads ..... plumbing detectives win out and highlights that sometimes plumbing/heating can be confusing or cowboys are in operation !

Another great video. Really look forward to sitting down and watching these. Not sure if that makes me a sad person. But I don’t care lol. Nice cup of Yorkshire tea and a biscuit too. Well done to you both

Great video...I always look forward to the next 1....I hope Craig invoiced more for fixing the problem?... The job you guys did was not as quoted and you obviously used more materials

Great work

Pete when you changed the diaphragm in the WC sisters I noticed it had a red low pressure orifice insert … that was why it let by as it can’t hold back mains water pressure and you have to change for the correct one 🤷🏻🤷🏻🤷🏻

Well done 👏🏻

Good find on the pipe work error 💪

Well done gents 👍🏻

Your a good teacher mate learned some new things

Hi PB, A standard service, checking levels and maybe a quick altering on the gas valve, this would be a standard rate, but a strip down service is very different (W/Bosch for instance) where new seals/parts are needed, do you then charge an hourly rate + parts for these strip down services????

The two laser dots show you the spot size ratio of the camera, imagine to dots on the diameter of a circle , the camera is giving you an average temperature of that whole area within the circle. If you want more accurate readings get closer. Also adjust your emissivity for the white paint, make sure you block reflections and focus the camera.

Bosh whacked the like before seeing the vid!! been there too many times that i care to remember pal. Information, information, information fill your boots with the stuff its gold dust.

HI, How you rate the milwakee pipe cutter I noticed it dosent seem to cut pipes that bended using a pipe bender bought brand new not sure if faulty. Cuts straight lengths of copper tried 22mm only.

We had once a situation where my company built small house with 3 apartments. After 2 years lady calls us AC isn't working properly. Its not cooling enough. We were wondering what happened, did quick inspection, there wasn't any gass in it. We all thought that she did something, and now wants us to fix it before warranty expires. Turns out AC was never installed properly, she used it for 2 summers and never realised that it isn't working. We realised that mistake was made with not connecting condensate of inside unit properly. If it the AC run normally it would all discharge on the walls.

Totally miffed. No diagram of changes to get it working as you did :-) 😀 ! Great vid all the same. Fixing toilet drips and setting up powerflushes one handed. There is hope still for us two handed people !

It's guys like you that give cowboys a bad name ,well done lads take a bow.👍 ⭐⭐⭐⭐⭐

Craig does all the work that’s why he’s good value 😂 lol great video

Well done lads , 👍

You can't fool me, you had already been in the house before you did the knocking on the door. Spotted your puffer jacket on the banister.

Another great vid PB, if you could only have one, which flush machine would you have?

Was the link not a by pass to protect the pump if all trv's were closed. These boilers used to require a by pass a number of years ago which always had a gate valve just cracked open to prevent a short circuit in the pipework. Just wondering.

So, if called in for a power flush, first check all radiators with the thermal 'radar' and report to customer with any radiator issue before doing the work. That will avoid a customer maybe pulling a fast one if more work needs doing to fix the real issue at the plumber's expense. Great video.

Nice bit of fault finding lads. Craig's a smashing lad.

I've been to 5 or 6 jobs myself where the bypass is hidden away under the floor, some plumber comes along fitted a combi and not turned it off or alter the pipework, the landing carpet is lovely and warm but the radiators are not !

A plumber actually cleaning a boiler inside. Mine have never done that 😂

Very impressive, top of your game, to return the customers heating back to full working condition, must have been a day to remember. Very impressive guys...👏👏👏

Top diagnosis. It can be like a snakes honeymoon under those floorboards lol

Brilliant were u soaked him 😂

You have become the master of one handed tightening

Hi Pete love the videos could you ask Craig where he got his hands on those angled pump adapters for the thorough flush please. Keep up the great content mate.

Well done.

Craig did well on the service not many would go that far. Just glad he's probably young enough that he may never have to do a powermax. Good work 👍

Excellent video guy's

I think Craig was taller lying down! 🤣

I think it'd be much fairer to say that the customer mislead you, it was the installer that did the big lie when he handed the system over!

looks like handyman "Dave" had a go at a heating install.were was the cert for the boiler install.

great detective work that

Did you take a new return from the rads that didn’t have a return coming off it?

Well done boys

Could you not of fitted auto bypass valve in pipe in question?

I’m an apprentice and myself and the engineer I work with have just had the exact same problem the last couple days, luckily we didn’t start power flushing haha. What I don’t understand is though, when you altered the pipework in the cupboard why did what was the flow become the return? Think I’m over complicating it but just can’t figure it out?

Good job by PB, not sure who that other chap was, I don’t think it would be working today without Pete

Nice find, lucky it was kind of visable. Seen some really shite ones with 2 flows to rads under laminate floors.

👍🏻👍🏻👍🏻 top job.. how did the installer leave the job like that. He must of left it not working.

we need to get you a bodycam attachment to give you back 2 hands :D

Anyone know where Craig got that hoodie with the pen holder slot in the arm? Can’t find them anywhere.

When you say close the rads off, do you close both valves or just the one might seem a stupid question lol?

Excellent video, absolutely tops and good fault finding. I am not so sure the customer lied as such, and probably misunderstood what was happening and assumed that paying a plumber loads of dosh for the installation it had been piped up correctly. After all if all customers fully understood central heating systems they would not need a heating engineer to install them. How many engineers have been foxed after fitting a new component (assuming it was functioning) to be thrown ten left when they eventually prove its duff? Of course it would be remiss not to listen to a customers report in detail but at the end of the day you have to make a professional judgement and see if the reported symptoms stack up - due diligence and all that. It is common throughout industry for a user to report a fault on a system on a piece of equipment that on investigation is total bollocks - we use to call them ‘user faults’.😉 With hindsight that boiler must have been cycling every 5 minutes on the pipe stat, as the boiler would not have been able to get rid of the heat generated in the hex. So rather than putting all this down to a customer lie - it would be more useful to identify what lessons there are to learn. Maybe doing some delta T measurements across the hex and at key points in the flow and return legs?

Another good one

direct connection from flow to return, suppose that's one way to use less gas.

nice one sis

Well done pb and Craig

Wish I could have seen the agitator thing on the rad' have no idea what it is or does, great vid as usual, thanks, cold showers, a test of your endurance, test your pain threshold next.

I've had my boiler serviced, they didn't do half the work you guys did on this boiler. What should I expect from a boiler service? They didn't clean with a brush like in the video and spray the heating elements etc. Maybe ours wasn't that dirty but we're going to like 3 years since ours was installed.

Good job . New sub here

A detective as well as a plumber :)

Customers lying are the biggest/most irritating part of our trade !!

30 seconds on my first day of cold showers! What a buzz

I was in the same position taking the customers information instead of checking first it ended up that there was problem with the system all along ill not do that again from that experiance

This is kind of fascinating in a weird way for me because the only place I've ever seen a water radiator was in old school buildings, or other institutional buildings from the same era. Most heating in Québec is done with electric radiators. Our electricity prices are sufficiently cheap that there's very little market space for much of anything else.

I was talking to my apprentice today (also my son) I was telling him that back in the 80/90s you would learn on the basis of the mood of your trainer and your bottle to answer him back, E.G. trainer's wife's In a bad mood, apprentice gets boot in balls and learns f##k all. I watched this video and actually paused and rewound and rewatched carefully. This was totally well worth watching carefully twice, totally great info, on a good day, a good plumber could have missed this problem, but PB is more than a good plumber, hopefully Craig follows him well. Good job to you both

Why is there two adverts showing every two minutes in this video??? I've been on the same 35 minute video for nearly an hour so far!

That's been piped wrong since new boiler fitted. Bet they 28s where gravity from old boiler to cylinder and they just reused them.happens all time with conversions

Craig is a good lad Regards Faruk

You've got your emissivity set incorrectly on the testo 868 to look at radiators