😂this is too funny, I work as a bartender, and tonight, I had a lady sent back her drink, because "it tasted like alcohol, and I need to make it not taste like alcohol" she ordered a vodka martini, i asked if she like to try something else because vodka martini should taste like alcohol, her exact reply was " I am on keto, I can't drink any juice or soda, I need you to make this vodka martini not taste like alcohol", so I remade her "martini" with 3 oz of water and half oz of vodka, and still charged her full price😂.

I worked in a nursing home kitchen for awhile. I actually had a health department inspector tell me that eggs were dairy... the reasoning, they're found in the same area of the store as milk, cheese, yogurt, etc. Pondering the wealth of knowledge this "expert" had, I looked this person in the eye and asked, "eggs come from chickens, right?" Of course the "expert" agreed with that statement. As somebody that has grown up around dairies and farms, the next question I asked the "expert" was ... ... ... "Can you show me how to milk a chicken?"

"We lost you as a customer? What a terrible tragedy." I love when bad customers self select themselves elsewhere. I never argue.

43 years as a chef. This is just the tip of the iceberg of the stupid things people say and ask for.

Working as a waitress during college, a tourist was freaking out trying to accuse my colleague of poisoning her. Her beer was "way too strong". She was adamant that he must've put something in it. Problem with that theory: - she got bottled beer - we serve bottled beverages unopened and only open it at the table per request (openers are part of the tableware besides salt and pepper) Her husband opened the bottle for her. That waiter couldn't have done anything to the beer . Turned out American tourists expect every beer in the world to have the same small percentage of alcohol as Bud light. Bud light

Everyone should work in customer service at least once...very eye opening

Onionless onion soup? Shall I write that down with my inkless ink pen?

I work in retail and it’s kinda the same. But when someone says I will never shop in your store again I breathe a great sigh of relief. Unfortunately they do come back…

You're right. Separating the spinach isn't that hard. I'll bring those mixed greens before your meal so you can take care of it.

Best one i got was, "I'm allergic to fromage, so would it be possible to substitute extra cheese instead?" For those that dont know, fromage is just the French word for cheese.

I got all those beat - it was my shift on the carvery deck,, two women came up, the first one asked for turkey, but she asked for the under-breast because she is vegan,, I thought I misheard her, I asked her again and I heard correct,, I was carefully choosing my next words, I explained that this is a real turkey, she said 'I know, but the under-breast isn't as bad as the top breast... Her friend was laughing pretty hard, so I cut the breast and proceeded to ask her friend what she would like,, she said turkey, I replied 'would you like the vegan part or the normal part?'

I love it when they threaten you with “you have lost a customer”. Like oh no, how will we ever survive without you? You were our entire business plan noooooo.

I am willing to bet that every person that works in a restaurant is laughing uncontrollably over these skits

I made a carstop once for failing to signal on turn. The female driver actually said, " but officer, I make this turn everyday so people should know by now".

I was a waitress when I was a student. Once they asked me for a milk-free coffee latte. I said latte means milk in Italian. I asked if he wanted espresso or americano. He insisted that he wanted a milk-free latte. We made an Americano.

I love how the waiter in almost every situation was trying so hard to find a polite way of answering the stupid questions. Waiters in real life, you have the patience of saints.

I was responsible for office supplies. Among the orders were "that pen I like", "the good stapler" or no amount mentioned (when asked how much to send the response was "I don't know").

Early this year I had a guy come in shortly before close and order our meat pizza. Pepperoni (ours was a combination of beef and pork), ham, bacon, ground beef and pickled onion. Make it and send it out. About a minute later, the server brings it back untouched, and the man wants to speak to me. I go out to his table, and he immediately flies into a rant about being Jewish and unable to eat pork, and how dare we try to serve it to him. Despite A) us having no way of knowing he was Jewish and B) having no reason to assume as much given that he's purposely choosing to order something with two ingredients that are for sure pork, and a third that has a generally high chance of having some mixed in. I apologize for it, despite it clearly being his fault, and ask if there's anything else we can get for him instead. He says he doesnt have the time to wait for a new pizza, and demands that I comp his beers instead. Why would a man whose religion prohibits the consumption of pork purposely order a pizza with a bunch of pork products on it you ask? Well, I think I just put two and two together. Naturally, I refuse. So he starts throwing a fit, yelling and knocking chairs over, calling me a racist, the works. So I go behind the bar, grab the phone and call security (our bar is in a mall parking lot, so we have access to the mall's security), at which point he books it out the door without paying his tab (which is pretty low all things considered since our house beer is only $4CAD/$2.95USD, and he'd only had 3). I go across to the bar across the street after my shift cause they're open two hours later than us, and tell them the story, figuring they'd get a laugh out of it. Turns out that he had also tried the same thing with them just half an hour before I arrived. They caught onto his ploy too, but gave him the chance to pay his bill before escalating to calling the police, which he did and then promptly left. As for the final kicker? One of the customers in the second bar was acquainted with the man. Their wives were part of a same social group. The man? Turns out he's not actually Jewish. Made the whole thing up in an attempt to get free beers. Needless to say, his wife was none too happy to hear about his evening and brought him back the next day to make him pay his tab and apologize. We ended up banning him for a month, but he's been in a few times since and luckily hasnt done anything similar, so I think he's learned his lesson.

"You just lost a customer!" "Is that a promise?"

My personal favourite was “I’d like a 8 piece chicken bucket but I’m allergic to wing pieces” yes, everyone is allergic to different portions of the same birds. And the guy who asked for a Big Mac, every week (this is a K fry sir, what you want is across the street)

After 30 years in food service i can say that this was true yet pretty mild to some requests I've heard.

These are spot on!! Waitressed for years. A father ordered red wine for their teenager. I told him he had to be 21. No, we’re German so he can drink. No, it’s against the law here. Father became belligerent. They tried to sneak him wine after that. Manager took over that mess.

1:57 This actually happened to me. Had to make the server double check with the client, telling him that the fried chicken wasn't gluten free. But that person still really wanted the fried chicken on gluten free bread. Laughed for days.

Okay but the fact that people like this exist is the literal reason I won’t work in the restaurant industry

I worked in the big box deli once. Once. Yea, the regulars were the worst. One guy wanted us to make him 6 lbs of coleslaw every day. Right in front of him. It had to be weighed exactly. He didn't own a restaurant. He told me it was for his kidney disease. Another came in every day and tried to get me to pick out the biggest fried shrimp out of the batch, just for him ('cause he's special). Honorable mention goes to the scooter brigade. Right when we opened. They'd show up and demand lots of free samples, so they could get "free" breakfast or lunch.

“But you should know eggs are also not dairy” “WHAT” Hahahahahahhaaha hahahah

so folks, this is why your server may not have the best attitude when they come to you. they've been dealing with this all day

My current kitchen has Creme Brulé and the amount of people that complain about it being cold is mind blowing...

Once I had one of my servers bringing me an order for rare Chicken. Obviously I refused to cook it for health and safety reasons. So the lady wanted to directly talk to me. As I explained her that Chicken can’t be consumed raw, we get a nice lengthy review next day accusing how the chef was trying to “mansplain” to her. I didn’t even know what that meant at that time as I’m not English 😂

Long time server here. One time a guy told me he was allergic to onions and didn't want any on his fajitas. He was on his 3rd serving of salsa at that point.

100% accurate ! The amount of dumb things you hear from customers in the food industry is enough to make feel like your brain is melting and what is left of your soul is leaving your body

Customer: "This tea is just leaf juice!" Zuko from ATLA: "That's what all tea is!"

As a waiter myself I’ve had so many like that it honestly doesn’t surprise me to hear that

"I'll have the Cashew Chicken with no Cashews" -- overheard tonight while picking up my order in the neighborhood Chinese restaurant. Without skipping a beat she replied "Sure. No problem." I love the lady that runs that restaurant. . .

So funny! There should absolutely be a "retail" version of this.

seriously I wouldn't have believed that some people think eggs are dairy, except I've been seeing it on a few different videos now.

Oh man, that felt so real. Reminds me of the time I worked at a movie theater and a customer complained the gunshots were too loud in the film and I needed to lower the volume... he was watching John Wick 3.

I believe that Idiocracy is becoming more of our society. This is panful to watch.

If a waiter came back to tell us to separate the salad greens during a rush, they may not make it out of the kitchen alive.🤔🤔🤔

"Take this back and cook it to the right temperature," My response: "You got that time stone on ya or what?"

"No ma'am we do not carry locally grown pineapple, we live in Ohio."

If this guy isn’t an actor then he missed his calling. He is great. I love the outfits he comes up with.

I worked as a cook for 8 years and people would order eggs Sunnyside up no yokes or overeasy no yokes so I'd cook them like normal then use a shot glass to cut the yokes out and serve them out. Mixed reactions is all i can say😂

"Yeah, I'll have the porterhouse, well done. No pink, but still nice and juicy." Or, "There's no liquor in my Long Island." Or, "Do you have wing dings?" The first time I was asked this question, I responded "I don't know what that is. So, no." The second time I was asked a while later by a different customer, I simply responded "No." Or parents who allow their young children to hold the entire table hostage while deciding if they want chicken fingers, mac & cheese, or a mini pizza. I could go on for hours.

As a waiter from 2007-2010 if someone wanted ranch or a steak cooked higher than medium, there isn't a good tip coming.

this brings back memories to when I worked in food service and a mother asked me for "Non-GMO Water" for her children .... I don't even know what that is

That last one I've heard before. It still has the power to stop me for a second, though. "I don't have time to wait around for a whole new steak. Just take this back and recook it to the right temperature." Umm...what?!?

OMG as a former Waitress and Bartender these just hit me in the feels. So dang true hahaha!

I swear, the people who act like losing their business is going to be some catastrophic event are the worst 😂

“Can you make the French onion soup without onions?” So you want French soup?

1:52 this is what I feel like when my wife has me get her an impossible whopper with bacon

the expressions are priceless

I love this channel because it always reminds me of how many stupid people there are in the world.

It reminds me of whe i was in highschool helping the FFA with their petting zoo they were hosting for inner city children. When brought to the cow my instructor asked the kids and their chaperones "where does chocolate milk come from?" And the amount of kids who said brown cows was expected but what i didnt expect was 5 of the 7 or so teacher/ chaparones there thought the same

I have heard, seen, been subjected to more than i care about. So everything is so real to me. After 40 plus years in food service

When I was a student and worked at McDonald's I had a guy order a cheeseburger without cheese, so i said ok one Hamburger then , he insisted that they're not the same thing and insisted on a cheeseburger without cheese. I gave him a hamburger.

I've had some of these conversations, and once had a customer claim they were allergic to white onions, so they wanted to substitute them. For red onions.

“Do you mill your own wheat?” We’re a coffee shop

Back in the 1970s there was a well known chef in the UK who had 0 tolerance for idiots. He would throw people out of his restaurant if they asked for salt, pepper or tomato or brown sauce. We need him back today

Anybody who has ever worked in a restaurant just developed a facial tick watching this...

Tell me something new… they leave you speechless. My place we have a cheese breakfast made of three different kind of cheese, with a little bit of butter and jam. Guess what one customer ordered? Yeah, the cheese breakfast. But without the cheese

Thanks for compiling this and acting it so well.

My favorite one I've seen is "Does this peanut butter ice cream have peanuts in it?"

Next time I’m in a restaurant, I’m going to order pork wings.

UK here - how do people like these manage to make a reasonable living and get someone to live with them for several decades?

Of note, shellfish and seafood allergies are different. Shellfish specific allergies can be cockroach allergies that cross react with shrimp, crab, lobster and a few other related species, while seafood allergies include everything from the ocean. Shellfish allergies don’t necessarily include things like scallops, clams or octopus. That said, if you have a shellfish allergy, most seafood without specific listing of types is still a risk.

I like to tip a little extra when I go out (25-30%) to try to counterbalance galactic stupidity and cheapskates.

I work in a restaurant and its main feature is the chargrilled meats, the amount of people that complain about them being burnt with funny lines on them, or ordering a half rotisserie chicken and moaning its not boneless then demanding boneless rotisserie chicken breast only.. We also once had a customer go mental because one of our servers was pregnant and had peircings

The dairy eggplant guy was so dumb it circled back to smart. Some chefs do soak eggplants in milk but he wouldn’t have known that.

Had a coworker once that legitimately didn't know that banana nut bread had banana in it.

"I'm a vegetarian can I get the fish please" Me, "Fish is a type of meat did you mean pescatarian?" "No what does region have to do with my order."

Yes!! The vegan asking for ranch!! That shit cracked me up so hard! I know people who've done this while ordering! It was so awkward and embarrassing lol.. I was like "I thought vegans done eat ranch??" Her response?? "It's my cheat day." Uhh okay.. I loved this. Subscribed ❤😂

I should be laughing but i am crying at the same time 'cause i work in gastronomy and YES. To everything. 😭😂😭

Actually shrimp grow on trees

I’ve worked food industry for 16 years. lol this reminded me of my entire time working food. XD

At this point restaurants should just put Eat It or Starve on their menus 😂

I love to cook, but man, there is no way I could put up with the level of stupid in that environment. So I just content myself with going all out for family and friends.

Next ! They'll ask for 'milk free' dairy ! 😂😂😂

I swear.. every time I regain my faith in humanity, I immediately lose it😂

My wife's first restaurant job she was horrified to learn the homemade clam chowder was a brick of concentrate and a gallon of milk. The ratatouille was yesterday s vegetable of the day and tomato sauce.

Regarding the ranch bit... while I know that most ranch has buttermilk (not vegan), sour cream (not vegan), and mayonnaise (not vegan), there are vegan versions that use the ranch flavorings (onion powder, garlic powder, dill, chives, parsley, salt, pepper) with a vegan base, whatever that might be.

I got one time an order with a fish goujons, egg allergy. After talking with some managers, they told me that the costumer didn't care about, he just wanted that dish so I served it anyways like they told me🤷

I was a server and it was literally the worst job I ever had. I worked as a bartender, prep cook, line cook and front of the house was by far the worst. You couldn’t pay me enough to work in a restaurant again.

Damn, this guy is just so charismatic and personable, I can't stop watching.🤣

I actually waited on someone who didn't want onions in her onion soup. No cheese or croutons either.

Again, I say! Where did he think shrimp lived???!!!

20 years as a diner cook. Swear it gave me ptsd lol. The lesson I learned is that if "the customer is always right" you'll be broke before you know it..... We boarded up shop in March of 2020.... Covid has a fix, stupidity apparently does not.

Usually I am the one explaining to the server that I cannot have seafood and shellfish. Some know, but many don't and I'd rather be safe.

Customer orders steak well done. "It's chewy!"

OF COURSE I came immediately to the comments! It's been years since I've worked in a restaurant or bar, but I'll never forget the idiots! This video made me laugh like crazy!

This is accurate. I have had people demand all kinds of crazy shit. Like stuffed cabbages with no cabbage.

underrated content

Ive been a Chef for thirty years. I've never understood why neurotypical Americans think that eggs are dairy.

Prior to 2020, I would not have believed you that these things actually happened. But now I'm fully aware of the rampant stupidity in the world, and it is so disheartening. I don't know how you can do public-facing work. I'd want to pull my hair out.

I'm pretty sure the tea woman is asking for sugar

French onion soup, no onion = a bowl of beef broth with bread and cheese.

The sushi one and the last guy trying to send back the steak made me laugh the hardest. 😂

Kinda sad how people don’t really care if a customer says “you lost a customer” even if what the customer experienced really was a legit issue. These were all spot on. My god. Stupid customers: “Wow, he speaks my language” *picks up phone to search* “Where am I going from I misbehave stupidly, next. Hmmm”

Q: guest keeps spinning in a circle and scratching himself. What is he allergic to? A : spin itch

I must be going crazy because that first one actually made sense. Two eggs with eggwhites only prepared as you would sunny side up. Meaning don't flip them.