ServiceNow Impact is designed to help you get the most out of your ServiceNow investment. It’s a first-of-a-kind solution that lets you achieve more value faster. With everything from expert help through to personalized recommendations and training, Impact is there to help you succeed.
ServiceNow gives you a range of tools to help you keep your platform healthy. One of the most important of these is a Health Assessment. This is an Impact Accelerator where ServiceNow experts carry out a technical analysis of a ServiceNow instance to identify any key health issues. It gives you prescriptive guidance on how to improve the health of the instance, along with insights into leading practices for maintaining instance health.