The Wrong Way to Discipline an Employee

  Рет қаралды 50,331

Trista Bufalino, PHR, SHRM-CP

Trista Bufalino, PHR, SHRM-CP

11 жыл бұрын

Пікірлер: 52
@rslitman
@rslitman 6 жыл бұрын
Gosh how I hate the phrase "zero tolerance"! And I also hate tattletales, snitches, whistleblowers, or whatever you call them.
@gamerscubeixxi2152
@gamerscubeixxi2152 7 жыл бұрын
This actually happen to me. Another employee was injured by him falling. Regardless of me trying to tell him it isn't safe they held me responsible and suspended my lead. They removed my leadership role because of his actions.
@jarama64
@jarama64 9 жыл бұрын
If an employee refuses to sign a written reprimand, the written warning issuer can simply mark an x and have it witnessed.
@MelindaLongoria
@MelindaLongoria 10 жыл бұрын
I think that the employee handled herself very well in this situation. He was not listening to her as she was being reasonable and kept calm throughout his lack of care for her point of view. I was thinking that I would also ask to speak to a superior or even request that someone in HR get involved to mediate.
@UlyssesAlpha
@UlyssesAlpha 2 жыл бұрын
Managers say "it does not matter". At that point when I hear that, you are just a number to them. Employers need employees more, otherwise we wouldn't have free money-out of-desperation sign on bonuses.
@monabiehl6213
@monabiehl6213 2 жыл бұрын
Writing her up for one "offense?"
@terrence1999
@terrence1999 7 жыл бұрын
As a professional he could have at least heard her out. He needs to read a book on how to be an effective leader. He also can be written up for his unprofessional tone an or tactics. I myself write up the incident print and maybe even notarize the situation. It can come back to haunt you later but my rebuttal was always in place. Some employers are at will in their respective states. And they wonder why the have a high turnover rate.
@butchblack8582
@butchblack8582 2 жыл бұрын
This happened to me. I signed the H R guy name with a a middle finger drawn on it . I was suspended for 6 days the job was part time I picked up my check and never came back.
@michaelrudolph3763
@michaelrudolph3763 Жыл бұрын
XD
@ericknoblauch9195
@ericknoblauch9195 Жыл бұрын
I had an employer write me up for being tardy due to a medical treatment the company had FMLA approved leave paperwork. They said I was late six times in a quarter. I checked my time card punches. And found out it was only two times. After the meeting, I contacted a former manager at home who left the company to pursue another opportunity somewhere else. I had a new job offer the next day, and accepted. I just did not go back.
@bryttafitzgibbons6901
@bryttafitzgibbons6901 Ай бұрын
Wow!
@nickcapilongo88
@nickcapilongo88 2 ай бұрын
You can sign it under protest
@timriggins70
@timriggins70 6 жыл бұрын
This seems like a training video. I imagine text popping up asking what the employee or supervisor should do.
@monabiehl6213
@monabiehl6213 2 жыл бұрын
Aren't all of these training videos?
@thomaspenderel
@thomaspenderel 3 жыл бұрын
Before I retired from "the wonderful world of work" in 2018 I lived by two rules most of my working career. I instituted these rules for myself after a couple of incidents. First Incident occurred when I was 18, I was asked by an employer to sign a write up or be terminated. I signed it and was terminated immediately afterwards. The other incident occured when I gave a 2 week notice and was promptly escorted off the premises. So my 2 rules of employment are #1. Never sign a write up, ever (or admit wrongdoing). #2. Unless you're in a union never give a notice. (If you're an at will employee you have every right to just leave. At will goes both ways, employers can fire you with or without cause and you as the employee can choose to just walk away. Remember, employers have all the power but don't be intimidated.
@alisha_madariaga
@alisha_madariaga 2 жыл бұрын
Totally agree with your first point but the second… why burn a bridge like that which would then mean you couldn’t use them as a reference ? Not sure I understand the logic behind that one..
@UlyssesAlpha
@UlyssesAlpha 2 жыл бұрын
@@alisha_madariaga Depends if references are relevant or not.
@tylerdean1512
@tylerdean1512 Жыл бұрын
Why would Frank give her a final warning over being rude to a customer. Where were the previous offenses before this one and refusing to sign a warning notice is one
@kdlofty
@kdlofty 8 жыл бұрын
A simple call to the customer, or listening to the recording of the call (if there was one) would sort this out. I'd also ask who these two "colleagues" were, and what was actually said by each of them. This "manager" had already made up his mind (he's supposed to be impartial). This sounds like a stitch up to me, definetly with the two colleagues and possibly this poor excuse for a manager as well. She was right not to sign it (if she's not guilty of the accusation), she kept her cool and composure and was right to ask to speak to someone higher up (this was a massive dent in her manager's ego). I don't know if there were any previous incidents, although given the fact that it's written warning i would think so. It'd be good to know what the previous "incidents" were, and who reported them (i suspect it was the same two colleagues or at least one of them). This sounds like someone is trying to sabbotage her career/job, to constructively dismiss her. This has got set up written all over it. Somebody want's her out, the question is why? It'd be interesting to see what the higher up person had to say, and what the outcome was?
@timriggins70
@timriggins70 6 жыл бұрын
This is a training video there is a second with the same two people sitting in a different room but same dialogue but the audio is horrible.
@felix64able
@felix64able 5 жыл бұрын
"the question is why" well that's easy, she's been with the corporation 20? years I think she said, and corps don't want to pay full retirement benefits, second, and not to be mean at all, the manager wants a younger more attractive female working there,,,,,she was set up no daubt about it!!!
@grahamlocklin
@grahamlocklin 4 жыл бұрын
Where I work you can't know the name of your accuser. The accuser is protected by privacy policy and you have no rights to know. A bit frustrating if you feel stabbed in the back or if someone is out to get you fired.
@grahamlocklin
@grahamlocklin 4 жыл бұрын
@@timriggins70 Do you happen to have the URL?
@timriggins70
@timriggins70 4 жыл бұрын
@@grahamlocklin no unfortunately not
@JoJo-xg8iv
@JoJo-xg8iv 2 жыл бұрын
The main question is what do the internal policies say. Do they require a progressive approach or are they mentioning zero tolerance regarding some areas? Out of fairness and for due process, internal policies should be super clear.
@ssgpentland8241
@ssgpentland8241 6 жыл бұрын
dont....sign....it.....period
@jarama64
@jarama64 9 жыл бұрын
The written warning issuer could also write "refused to sign'' on the employee signature line.
@cmullins463
@cmullins463 6 жыл бұрын
Prior to calling her into the office should have pulled the calling and really listen to it see if the colleagues was right. And then went ahead with your decision of disciplinary action she could be telling the truth. A final written warning would like to see the others before this one. Where is the other written warnings before the final? Bottom line according to what she saying going to side with her until there's an update on this recording. What was the real outcome of this issue?
@WorldVids321
@WorldVids321 5 ай бұрын
The manager or supervisor was wrong for this and I’m glad she did not sign the paper acknowledging that falsehood. The fact that he says that it doesn’t matter what she says is completely ridiculous. Everyone has a chance to explain themselves. You can’t just silence them because there are people who ratted someone out under false pretenses. This is the example of horrible Management. Investigate further to find out what really happened. Don’t make assumptions.
@ehealthy222
@ehealthy222 4 жыл бұрын
So what should the supervisor have done in this case? why is that part missing from the video?
@jackyclaiborne2142
@jackyclaiborne2142 6 жыл бұрын
I like to call an office reprimand, a "Ride In The Hot Seat". The worst time to get a "ride in the hot seat" is during the early part of your shift. You suffer more because you have to work when you're feeling bad about what you've done or being accused of. It's especially bad if you have OCD, "Obsessive Compulsive Disorder". It's so much better to get a "ride in the hot seat" at the end of your shift, because you can go home, lie down, and cry it out, or else do something enjoyable to get your mind off it. My girlfriend and I have a ritual. On the night of any day that either of us get a so called "ride in the hot seat" at our jobs, or have another disturbing experience such as a traffic stop, or other incident that involves the police, we get together our friends, and go out for dinner at our dream pizza parlor.
@jack_crutons3080
@jack_crutons3080 5 жыл бұрын
Category: Comedy
@shanewalton3361
@shanewalton3361 6 жыл бұрын
If that happened to me I would say screw you and this company I QUIT!!!!
@luvyatubers
@luvyatubers 5 жыл бұрын
That is exactly what that manager or maybe the company wants. What she should do is get evidence and a lawyer.
@apeters38
@apeters38 5 жыл бұрын
luvyatubers yep or do what she did and ask to speak to someone higher up than him or her HR rep. They would most likely retract the written warning based on listening to her story her prior track record and by listening to the call recording.
@grahamlocklin
@grahamlocklin 4 жыл бұрын
@@luvyatubers She states at one point 3 years of service. In some areas that then means she is entitled to other employment benefits like more vacation or termination / severance pay if let go but not if they quit. This seems like a situation crafted to take her down. She gave justification for being loud. We don't know the tone she used or how she spoke to the customer though. Anyway, let me fire you just before 3 years so I don't have to pay you more, give you more vacation or pay termination costs. That is how I read this.
@chrisloewen2994
@chrisloewen2994 6 жыл бұрын
This is easy case. Who was she talking to call them up see if he she as a hearing impairment an vola.
@elenahernandez7738
@elenahernandez7738 Жыл бұрын
I think this was handled incorrectly the boss needed to get the lady's side of the story instead of going by Hearsay.
@ericknoblauch9195
@ericknoblauch9195 Жыл бұрын
Those so called witnesses could also be false. The witness he is describing could be made up witnesses and not true. If someone did this to me, I would have walked out.
@nicholassargent1184
@nicholassargent1184 Жыл бұрын
What Company Was Pat Working At?
@MissouriWatchman
@MissouriWatchman 2 жыл бұрын
Even in government offices, like the one I work at, the friends of the boss always have power over those who don't kiss ass. Those so-called witnesses are probably just opportunists looks to get rid of an older employee who they can't relate too. It's really sad the workplace has become such a cutthroat arena where brownnosing overwrites hard work.
@kaifreeman294
@kaifreeman294 3 жыл бұрын
I think that "write up's" are dumb and stupid and that if I ever owned a company then I would apply the 3 strike rule where after the 3rd strike it would be an "automatic" termination!!!!!!!!!!!
@Daiseehead
@Daiseehead 10 жыл бұрын
Is this real? How awful!
@timriggins70
@timriggins70 6 жыл бұрын
Daiseehead I think this a training video. HR is in the poster's name.
@dylanhill2585
@dylanhill2585 4 жыл бұрын
Wow
@DanaeLaurenTolbert1
@DanaeLaurenTolbert1 6 жыл бұрын
Horrible!!!
@matteocarlini27
@matteocarlini27 2 жыл бұрын
I am a Manager as well. There are certain things that I have a zero Tolerance policy for. The main one is customer Service. I wrote up my employees if they have bad customer service. I can back up this manager because once you have two witnesses that’s all you need for a write up
@mafia461
@mafia461 Жыл бұрын
The title reads: "The wrong way to discipline an employee". So if you agreed with this unrighteous performance, you're not just a dunce, but also an incompetent, a disease for the soul. -Resign!
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