This is the recording of the webinar that took place on on December 12, 2013. Managers are faced with an increasing array of tools, technologies, and processes-from lean production methods to virtual communication systems-all with documented benefits. In an effort to boost capability, companies often invest significant time and money in efforts to incorporate these innovations in their day-to-day operations. Nonetheless, such efforts often fail to produce significant improvements in performance. Why is this?
Professor Repenning shares real-world examples of how organizations can increase adoption of these tools; along with the risks of failing to do so. He also shares the "capability trap" and its impact on organizations.
Check out his related course, Implementing Improvement Strategies: Practical Tools and Methods: executive.mit.edu/iis