I am working in a body shop and have the same problem with headrest latch locked after a few tries, thank you for a great video that you’re sharing! Helped us fixed the problem and reset it in minutes! Thumbs up!!!

Have been driving with headrest unlocked for 2 years, thanks.

Thanks so much! I got rear-ended by a cop 2 weeks ago but because of my work schedule have not been able to take my car in. I've been driving my other vehicle because so far none of the videos I've had time to watch have not made sense. Simple and easy! Done in 10 secs!

For those of you who also had you're pin pop out I had to place the pin in forward, then rotate the pin sideways and back into the slots for the pins to sit in. I used a pair of pliers to hold the pin and then fingers to move the pin around and pull backwards with the pliers into the slot.

THANK YOU, THANK, YOU THANK YOU!!!! Finally someone who truly understands all aspects of this problem and how to fix it! And special thanks for showing us how to re-trigger the little latch with the battery. (Mine had become locked again, too, during my initial troubleshooting when I didn't understand the problem.). Also, my metal rod had become lodged down inside the headrest and I was able to finally find it with a magnet, just like you said. Thank you for making and sharing this video! You are THE MAN!

THANK YOU^2 - yours is the ONLY video that discusses both a dislodged metal pin and closed servo-actuated latch. My situation included both - other KZfaq vids assume/start off with a pin-in-place and an open latch, which given my sitch, were not helpful. Saved me some bucks amigo, gracias! TIP FOR OPENING LATCH - although the car runs on a 12 volt system, a regular 9 volt battery worked to pop my latch open. Just need two pieces insulated wire (maybe even paaper clips?) with both ends stripped- unplug the servo harness at the seat back as shown in video, insert one end of the two wires into the servo harness (headrest-side, top part of wiring, NOT supply/car power-side, bottom part of wiring) and touch the respective +/grnd leads to the 9v battery.

Just fixed my headrest thanks to your video...I wasn't pushing downward and in I was simply trying to snap it back but was unsuccessful...thanks again

Just wanted to say thanks very much. After a bit of a fight they're both sorted. You've saved me a trip to the dealer and a few quid. Much appreciated!

I wish I would have watched this video sooner. I replaced the headrest the first time it happened. So when it happened to the second one. I have been driving it like that because I couldn't find another one at the wrecking yard. Thank you very much and thumbs up at 400

Thank you. I read that this was dealer only. Some greedy liar. You did a fantastic job making this. All my questions were answered, honestly, and without delay.

Thank you. One of my pins fell out too and took a while to fish it out. Leaning the seat way back helped. Great video! Thanks for saving me a trip to the shop!

Thank you a bunch got rear ended today and had to drive with the headrest deployed all day

Thank you so much!! Watching this video helped me fix my 2014 dodge caravan head rest! I didn’t even have to take off the back soo!’ That was awesome!!

Thanks for posting this. Very helpful giving instructions on how to open up the latch since I accidentally closed it.

Thank you for the thorough video! You went through all the points and made It clear of the issues we might run into and how to resolve them I wish all videos were like this. My problem was that latch and I couldn't lock the headrest in thank you

Just fixed mine. Thanks for the video an actually showing us the steps with detail an clear voice!

Thanks so much for the great tips, I would not have found the steel pin for sure unless you said where to look and I used a small magnet taped to a screwdriver to retrieve it, and of course I dropped it another 3 times while attempting to reset it. Also , double checked the lock clip was ok before I played with it, but I did find out the black strap was interfering with me trying to latch it, so I moved it out of the way and finally reset. . Mine deployed when I hit a very hard pothole which surprisingly did not ruin the wheel or tire. thank you !

Thank you. My wife's C300 Sport was rear-ended last week and I was trying to figure out how to fix this :)

Thank you for your helpful video. I used a 9V battery to pop up the solenoid. Black wire to (-) and green wire to (+).

Great video. saved me headache I have a deployed headrest that pin housing broke. Jeep dealer wants too much to fix

About to attempt this by myself with my headrest. So with your great video I believe I shall have some success. Thanks

Thank you do much.. You really helped me out. The trick was electric power to unlock the headrest lock .. 👌🏽 I missed that on the first headrest problem. 😘

thank you!! I’ve been driving around with both of my headrests bouncing around and creaking, thinking I needed a special tool that didn’t come with my car from another video I watched. Thanks to you - it turns out no tool was needed and I fixed it while following your video! I have a 2011 c300 that this worked perfectly for. Thanks again!!

Thank you so much your video was amazingly helpful! Very quick fix and didn’t have to deal with the dealership

THANK YOU! I would have never figured out how to reset the locks. Battery worked like a charm. The plastic retainers for the pin were broken so I will have to plastic weld them back. Do-able now that the hooks are reset.

Thank you so much!!! You really helped us out, loved your video. VERY helpful!

Thanks. Perfect instructions!! Thanks for discussing the pin and how to re-trigger the latch. Other videos did not discuss this and I locked the two fingers. All perfect now.

Hello, thank you For this video it helped a lot but I'm not a car person so when you say put the black wire to negative and the green to a 12 V battery would you be able to make a short video on that or explain more in depth in reply to this comment please? And a 12 V battery does, does that have to be a car battery or is there a different 12 V battery I can use because those wires are short and I don't know how I can connect them to each side of a car battery?

Thanks heaps. I'd worked out the mechanism but would not have figured the servo release. Great!!

I had offended bender and my head rest popped up and my son called you up online and we did this thing that you told us to do and it worked thank you so much for showing us how to get out here hairdress back down without have to go to a car dealer do you

How did you remove the back seat cover

The Pin! You just saved me about 2 hours. Thank you

Thanks you great video! Just a small question what did you used to connect the wire into the 12V?

Thanks for the tip. FYI a 9volt battery will unlock it just fine. No need for messing with a car battery

Thank you! You saved me a lot of time (and probably money)! Great video.

Best video ever. The only thing missing, where can you find 12 volts. Otherwise it happened to me to loose the pin, latch the hooks. All in one.

58 dealership's disliked this video. Haha thanks for the video you saved me a lot of money

Man thanks! Never could’ve fixed the ones on my 2014 C350

How did you get the pin back in place? Please explain or make a video. Really appreciate it

Thanks man, great video, great explanation we did it. And down back and squeeze it. Thank you from all the reghens

Didnt quite understand the servo green and black wire part..... could someone elaborate please. Thanks

Very good video bro, thank a lot. BTW you can reset the plastic look with a scanner if you have one.

Thank you just reset my wife's Jeep Patroit...awesome.

Thanks so much man!!!! You really saved me money and time and made me proud I could fix it in my own

Thank you for posting this!

Thank You, Thank You, Thank You - you were right about those clamps on the back - mine were pushed back so with some needle nose pliers I pulled those forward and that did the trick!

You save us money and I sang the Holy Spirit that led me to your video it works thanks

how did you put the steel pin back in

Great info .....details are all about fixing these problems..#DIY...Thanks for info.

Many thanks.. it worked easily and perfectly..

You fixed the issue to the end. Thanks

Thanks for a really helpful video. My lat h had locked and just used a standard 9v battery to pop it back open.

It’s a very helpful video bro💯💯💯💯

I’m not great with cars at all but I know you are using the battery. But what tool is it that you are using to stick into the yellow plug to unlock the head rest. Mine is locked and I have the yellow plug undone. But now sure what to use. Thanks!!

Mine does not go in. I push down as hard as I can and squeeze it as hard as I can but it does not move. Any suggestion?

Thanks, going to try it. I got rear ended by small Honda Civic, both seat headrests popped, and it hit near my neck and back of head, cause all my pain. Wasn’t that hard but they popped.

Sir you saved me 1800 dollars RESPECT

Hey David, how do you get the 12volt battery to release the latch? Do you connect a small piece of copper wire?

Please how did you reset the SRS when it came on?

Helped a lot!

Im having same problem .. tried few times to lock but like yiu said the pin stuck behind the head rest...Thank you so much.

Nicely done, thanks for the info.

How to pop out the headrest without collision?

Thank you! Your video helped a great deal. Headrest reset

you just save me a trip to the dealer thanks!

As usual - thank you youtube users and David personally!

I wonder why that does that. Seems like it would catapult you forward into the window. I let my daughter drive the car I just got used and suddenly it is open. I guess I will see if my husband can fix it. Thank you for showing us. I hope we can get it back together.

Thanks 👍 I leaned on mine and caused it to pop open

Dave. You're the MEN!!!!!!

I cant find both of my pins, do you know what the part number is, maybe i can find only the pins online. Thank you David

@David groebl how do you know if those pins are latched or not ?

Thank you David your a life saver!

what’s an example of putting the black to negative and green to 12 volts my latch is stuck in place

Just did this but the SR5 light is still on? Did I have to keep the plug plugged when you put the headrest back in place? I had it plugged and just put the pin back and clamped it back down and it stayed in place. But my light is still on for some reason

thank you for your video, it helped me today

That fixed mine just pull in push down squeeze tight until you hear a click done

Thank you so much my friend this is a awesome video... you help me a lot

hi great information but i have a question, I accidently pulled the hook closed and need to have it opened to pull the headrest back , how did you disengage lock in the begining of video?

Great information. but the plastic that holds the pin on my headrest is broken. i wonder how much that is going to cost

para una jeep compás 2011, tengo que desconectar el conector amarillo ?? o solo ponerlo el cabezal en su lugar ?

What wires are you talking about to fire back with the 12volt?

Дякую! Міцного здоров'я тобі друже !

Thank you, great helpful video!

Overall very good and helpful. Next time though, try not to block what u r doing at the final step. LOL. But xlint overall.

Thanks for great video great help

hi. hoping you can help me. how did you go about removing the plastic back panel of the seat to access the servo to reset?

It worked perfectly. Thank you.

Mine activated cause I hit a hard but and I pushed it back into place would it work again if I get hit or hit another bump or do I 100% need to unplug and plug in the power again?

I just got my fixed.! ty

Thank you very much sir.i was struggling to reset it.i almost break it

Can I start the engine and drive the car without the headrest? It will not throw the airbag on?

thank you for the your time this video was very helpful

Worked on a 2015 MB E350 Wagon. Thanks.

Right on David,👍🏻

What can I use to activate the negative and positive lines to release the latches

My servo won't release for some reason any advice would be greatly appreciated

Thanks!!! I will never buy another Dodge. Worst lemon ever.

Thank you for the explanation let me ask you something on the connection from the headrest there’s two little pins do you put the cable to one or both and connected to the positive side of the battery or the negative Or both

Thanks a lot! it worked like you said 😀

Just one question how I apply 12 volts?