the employee that called the cops should be fired

No apology needed. See you in court.

Well they racially profiled the wrong one. That's why people shouldn't judge a person by the color of their skin.

That law degree didn't protect her...from being profiled...

I love when bigots, mess with the right one! 🤣🤣🤣🤣🤣🤣🤣

Just imagine what life was like for our grand parents and great grands. No Video, no representation. Who would believe you. Where you going... What you doing... BOY! Half of us would have just died.

Talbot's needs to fire the racist troll.

Boycott that company. This is happening to often now

I love it when they claim that it was an isolated incident. Whoever believes that is either very naive or intentionally trying to avoid blame. Usually, shoplifting doesn't occur until a person tries to leave the building. The fact that the police approached her and searched her bag indicates that this is a normal procedure.

It exactly reflects your store’s lack of culture actually! Whenever you racially profiled someone, you don’t lose one customer, you lose all the potential customers who are disgusted by your behavior.

I lived in Detroit all my life, except for my years at college. Gross Pointe is racist as hell! In fact all the Pointes are. St Clare Shores is as well along with East Point. This happens all the time. The clerk just picked the wrong Black woman this time. And I know she didn’t look like she was stealing anything!

When they get caught doing what they always 'RACIAL PROFILE', you tend to hear the many excuses. As an attorney i hope finds the time file a defamation of character lawsuit. And the employee who called the police be immediately terminated.

Hell yeah, this is a violation of her civil rights and human rights.

She handled herself professionally. She represented well.

"...an isolated incident that does not reflect the Talbot's culture". Maybe not, but it reflects American culture of which Talbot's is a part.

At least the police officers took the time to actually look and ask questions

Black people keep your receipts. Be careful what stores you patronize. Have a witness when you go shopping.

Stuff the apology cut a BIG FAT cheque ASAP!!!

"Isolated incident" my ASS other incidents were thoughts

When the cops are called on you. You’re guilty in their eyes

Talbot's has a history... I live in Shreveport Louisiana... And while in the mall some years back I had a white employee meet me at the threshold saying the didn't carry items in "YOUR SIZE" further stating " you should leave bc nothing fits you".. my response was.. who said I was shopping for myself.. as it was my mom's birthday and I was browsing around trying to decide what I wanted to get.... Ultimately I settled on diamonds from Zales.. but the employees there were quite nasty.. and I stayed as long as I wanted in Talbot's left when I was ready.

Has anyone been fired, need to be fired for this vile act of racism 😞

The clothes are hideous anyway.

So many isolated incidents is an epidemic !!!!!😣

Unfortunately, most of us black/brown people get profiled. If you haven’t as of yet just keep living.

So they accused someone of stealing before she even left the store, and then they take her personal information "for the record"? Apparently everyone is welcome to live their life, as long as they accept that doing so may be criminalized at any time!

We are still in the Jim crow area!!!!!!

Glad to see stories like this so I know where to Not spend my time and money.

How "seriously" would they have taken the issue if it was you, me, or other person not in a position of power?

We have to understand that if we have to parade our degrees and accomplishments in order to be treated like normal human beings, then we are not equal,

She had her wake up call, she wasn’t viewed as a lawyer, prosecutor etc. but a black women deemed as a suspected shop lifter

I won't shop at this store again,they just lost a customer. This not the first time, they just did it to the wrong one

Stop spending money three!

As a former retail manager I can tell you the employee's 1st question should have been 'Do you have your receipt?'. Not calling the police without cause. You can't assume the customer has stolen something to exchange for something to get it free which does happen. One simple question would have prevented this embarrassing moment. The employee is either not properly trained or their personal bias is coming through here which happens all too often and is probably the case here. On the other hand you can't have someone like this working in your store. It will kill your business. We may have come far in this country but not far enough to stop this kind of profiling which is shameful..

This is awful. 😭 Let the woman shop in peace. I'm so glad she brought this story to the news.

People are falsely accused of crimes everyday, sicking!

Excellent, just added "Talbots" to my list of boycotts .. delighted, pleasure's always and many thanks indeed!

She's a lawyer and I feel sorry for that store. Don't judge a book by its cover.

This happened to me several times while shopping!! They assume that you can’t afford to buy anything because you’re Black. It pisses you off and you just want to hurt someone. I got an attorney and went to court. This is embarrassing

She got black wake up call

When you know your rights Stand Up.

Hell I used to work for them. I seen for myself and what’s sad it was coming store manager.

The best way for that Clothing Store to Apologize is to fire that racist employee POINT BLINK PERIOD. I am sick of these Racist BASTARDS. If they want to be racist in the public eye and work with the public in anyway should be"FIRED ASAP".......!!! That's how this Clothing Store can Apologize is by FIRING that racist HEATHEN.

The craziest most stores wont stop someone after leaving the fitting room and most stores that have security have steps before they can stop someone

BLACK TAX!!!! Learn what it is and understand that it doesn't matter what kind of position or how much money you have. You have to pay BLACK TAX.

Smh this is sooo horrible I remember I went to a very well known makeup store and me and a friend of mine walked into the bathroom because her daughter had to pee and I can guarantee you that the employees saw us walk back without stopping to look at anything once she got out the bathroom we looked around and I noticed we were being followed. I was like uh ok??? So once we checked out and paid, which we spent a good amount of money of certain makeup products once we tried to walk out the same lady that checked us out stopped us and asked to check out purses. I was taken back and asked what the reason was and all she said was that it was suspicious that we went to the bathroom and she went through our purses not only did she not find ANY items from the store but she was making racist remarks as she was looking through our stuff. Once she was done I asked if we were free to leave and she told us that we weren’t allowed back. EVEN THO WE DIDNT STEAL, GAVE PERMISSION TO LOOK THROUGH OUR PERSONAL BELONGINGS, THEY MADE FUN OF US AND OUR RACE WE WERE TOLD NOT TO COME BACK... for what??? I still don’t know once we left we were pulling off and we got stopped to police and we explained to the cops that we didn’t take anything and that they had already searched our things they still proceeded to search our cars without permission or a warrant. I have never ever in my life felt as humiliated as I did on that day and I will never forget about it. Ugh it pisses me off talking about it still Ismh

They fked with the wrong person😂😂 now no one will shop there

"Contrary to policy?" Have this lady try this at other locations.

Get em, make sure all parties involved know, we're not going to play about these actions, heads should roll....

That's great that they apologized but these morons just keep on making calls to the police smh more needs to be done about this

What a shame this happened to her. When he first told them she had some returns they should have just asked her to keep the bag behind the counter and this would have saved her the humiliation , what a shame.

She must didn't know there's no such thing as black privilege ,even with success we still look the same to certain ppl in society

Honestly, the employees have no reason to call the cops. They’re almost never to blame for shoplifting in general. I guess Talbots employees taking their jobs hella seriously

I am sorry she had that as experience but I am sure that as a prosecutor, she has sent a lot of innocent people to prison making the same mistake of judging them inappropriately. Maybe now it is time for her to look into her own conscience.

The employee that called the police and accused her of shoplifting should be filed a civil suit against.

Hello fellow KZfaq posters. Similar kind of thing happened to me in 2013 only it was at a Ross discount store! I hate to shop period. Only I really needed clothes since I have a sparse wardrobe. I went into the dressing room then when I came out I was accused of stealing a pair of pants that I gave to the fitting room lady ( use that term loosely) who threw all of the clothes customers handed to her in one big heap! She had a gestapo looking security guard waiting then interrogating me until finally I calmly walked over to the fitting rm lady's pile of mess to retrieve the pants I had tried on earlier ( which she hadn't bothered to hang up on the rack btw) . This was in Bellevue WA. Ross store!

Guess Talbot's picked the wrong one lol

🐃💩There must be a standard or cut and paste statement that every retailer uses. Pleeeeease sue them. You get to represent yourself and get the settlement a win-win for you🥊🥊😊

I get so tired of stores and cops are in the wrong are not directly dealt with and go under investigation. The employees who called police on her should have been immediately fired

Now, the Attorney knows personally what she is up against. What better to have than first hand experience? Someone Called the police.

They would have to apologise to my aunt SUE!.

Talbot's is known for doing things such as this... Well, at leasit in my city.

It's sad. Cause i use to work 4 them. Here n NC. And the store manager was white and did that same thing. I had a white couple say some racial things to me. And she tell me not to worry about. I quit.

Whoever called needs to be FIRED! Even if it was the manager.

I hope the hell she never buys anything else from Talbots!!!

My mom loves talbots i remember the catalogues going back to when I was 5 years old. It is sad the actual employees in situations like these do not publicly apologize. I really just don't even want to shop anywhere anymore. It's no wonder amazon is becoming the primary choice for people they dont have to deal with racist assholes. It seem these racist people would rather be out of jobs (when stores close down) then to treat each customer respectfully.

GIRL, GET YOUR MONEY!! LAWSUIT!!

Make those making false report very accountable

Yep, racially profiled.

if I were black and in a position of influence, I would get a list of businesses that routinely target minorities and set up a avoid this business list if you are a minority due to their harassment of minority shoppers that are targeted as possible thieves based on nothing but race. one person won't have much impact but a whole race of people avoiding a business because of profiling will make a big difference. when military personnel was profiled in the 70s, post commanders made the towns off-limits to all personnel and only allowed off-post personnel to leave the post. within 6 months, the local government promised to stop the harassment. slowly the post commander restored off-post privilege to all soldiers and things went well after that. the effect of 7,000 soldiers and family makes a big dent in local business profits and sales when many customers avoid them.

Wow! If it was anyone and if this situation had not been made public, Talbots would of swept it under the carpet and not said anything. The bottom line is if you accuse someone of shop lifting and involve security or the police you better make certain that is the case. And if you are not certain and you make these false accusations then there should be consequences for your inability to handle the situation more carefully thank you!

Isn't this the same store that was giving Elaine Benes trouble on Seinfeld LOL

I CALL B.S. LIVED NEAR THIS COMMUNITY FOR YEARS AND NOTHING HAS CHANGED...

I had a same experience when I was in early 20's. I was embarrassed and shaken up but I told them it's ok to the manager even though they didn't seem sincere when they apologized because I was young and didn't know any better but looking back that was racial profiling!!

A person is not supposed to be accused of shoplifting unless an employee saw them take something and kept a line of sight on them the rest of the time they were on the premises, just in case they put the item back, their excuse could be that they were just carrying it in their pocket, purse, etc. It’s not theft until you attempt to leave the store with the item. Ridiculous.

just cause she didnt steal anything this time... now she knows she is golden.. she will tear the place up next time

She got a spoon full of #youstillblackfelicia

No doubt she was racially profiled.

I am a black man and yesterday I got profiled by an African woman at a major grocery store. As soon as I walked in, it was like this woman saw a ghost! Her eyes locked on me and her head followed me down the aisle. I turned back and asked this woman what the hell is wrong with her. I buy from this store all the time (damn near daily since I run a business) and the white employees and all others don't even bat and eye when I come into the store. To them, I'm just a regular shopper like everyone else. For some reason this rooty poot African woman, instead of restocking the shelves like she was hired to do, wants to play security and follow the only "black" guy in the store around like I was going to steal something from Massa! This, less than a store clerk, woman is new and I have been patronizing this store for at least 12 years. No offense to my African sisters and brothers but this pissed me off!

Anyone who discriminates against those who shop, eat, and live in places should be jailed for discrimination.

The only reason Talbot's apologized was because she was well connected in the government and they fear the government. like we all fear the government. That exact same scenario happens everyday in that department store and people's rights are violated every day exactly the same way because of the color of their skin. The cops have no problem with it the department store has no problem with it and that government has no problem with it if it's you the person. But how dare you do this to somebody that is high up in the government.

The shop should be prosecuted! This is overt racism in my view! THERE STATEMENT IS RUBBISH UNLESS THE STORE MANAGER AND STAFF INVOLVED WERE SACKED!

They picked the wrong person to "suspect". Thankfully she will be heard.

So who was fired? No one? Then how can we expect this to stop? Accountability is a BIG part of the problem.

Very respectful

The cops were cool

Let's not put an emphasis on what she does for a living! It doesnt matter what she does. What matters is that shes a human being who deserves to be treated with respect! Like anyone else !

Damn , you can’t even return clothes without someone thinking you’re a thief

Racial profiling? YA THINK?

21st century & people still look at skin color....that person may be the one to save your life in an emergency....may be blood or cpr

What if she wasn’t a lawyer???

Bet if she wasn't who she was, no CEO would be calling to apologize!!

This is America

Its funny people saying things baffled this shit happens every day in every state and town

If I was her. I'd pulled out my law card and tell them you'll be hearing from my lawyer or me.

Sue the hell out of them, this racist shit has got to stop, BOYCOTT THE STORE

Ya now you know how it feel,now you know how the system work.now you will prosecute wt understaning now.

America welcome to Trump’s racist America. He doing everything he can to normalize racism.

When asked by the police to search her purse, she should have told them NO.

I'm speechless!