What I take most personally when lobbying against disingenuous people (IMO).

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What I take most personally when lobbying against disingenuous people (IMO).

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Пікірлер: 736

@rossmanngroup 4 жыл бұрын

one thing someone brought up prior is that I opened a patreon to help cover the costs of expensive plane trips to travel to hearings right after they are announced, maintaining recording equipment(camera lens broke on this trip thanks TSA). which I did, but that was 40 days after the first time this accusation was tossed our way in Boston, and five years into the process long after I started. I had been traveling and lobbying back when I had about 2000 subscribers and no one knew who I was, years before I took the advice of viewers who suggested I post a patreon to help with travel expenses. I will travel to these hearings if I get $200k/mo, $20k/mo, $2k/mo, or $0/mo from now until someone forces me to retire. I love what I do and want to see as many people as possible enter our field and take all this dead crap and turn it back into usable devices for others. This is my craft, and my purpose. To them, it's just a paycheck.

@jess_o 4 жыл бұрын

I'm glad we have you on our side, Louis

@alhuno1 4 жыл бұрын

IME is a joke but it has nothing to do about Louis comment. Louis, just like the dead meme: JUST DO IT. MAKE YOUR DREAMS COME TRUE. One day, I hope lobbyists and capitalism a**holes will understand they can really profit from products that are enjoyable for all users for a very long time, not having voluntary done mistakes to create programmed obsolescence and make repairs impossible. One day, I hope this will happen, and with people like you things are most likely to change. You need to be heard. Every people fighting for the right to repair must be heard.

@gregandark8571 4 жыл бұрын

@@alhuno1 My concerns is not only about the privacy,because it's obvious at this point that this technology (IME) is allowing the governments,etc to spy on everybody of us.... by breaking our human rights to the privacy etc ... However my secondary,but not less important concern is : *CAN I BE DEFINED BY THE LAWS AS THE REAL OWNER OF MY ITEMS WHICH I'VE BOUGHT WITH MY CASH IF I DON'T KNOW WHAT IS HAPENING INSIDE THEM? OR I'M STILL AN RENTER???? *

@redkellbell6169 4 жыл бұрын

Louise, I believe you are what my dad's generation would call an old soul, one filled with purpose besides a piece of recycled pressed paper with a dead dude's face on it. You can't take money with you when you die, it's only temporary and fleeting. But having a purpose, fulfilling it and thus leaving a legacy is what counts. My dad and now you, have taught me that. I tip my hat to you, and as strange as it might sound to some, I'm proud of you. Keep going strong, keep living!

@Mourpheus 4 жыл бұрын

@Louis, regarding the three options of car maintenance and repair discussed in the hearings, there's a long standing Law provided by the Magnuson-Moss Warranty Act. Seems the act covers all consumer products as well (second article/link). www.consumer.ftc.gov/articles/0138-auto-warranties-routine-maintenance www.lawyers.com/legal-info/consumer-protection/warranty-rights/does-the-magnuson-moss-warranty-act-cover-all-products-or-prohibit-anything.html How does Apple gets around it? It seems to me they are in breach of more that one of the provisions of the act. Some of their tactics very closely resemble the 'No "Tie-In-Sales" Provisions' of the act. An excerpt from the lawyers.com article: ""Here’s an example of a prohibited tie-in provision under the Act: To keep the warranty in effect on your new Premium Air Conditioner, you must purchase and use genuine Premium-brand filters. In addition, if you don’t have scheduled maintenance performed, at your expense, by the Premium Repair Company, the warranty is void.""

@FinnMakesVideos 4 жыл бұрын

She is literally just reading of her paper, like at least put in some effort and memorize your notes so that you can speak. Thats also why none of them can answer the questions properly, they know literally nothing other than what they are reading of the page in front of them.

@David35687 4 жыл бұрын

Finn: just remember folks every time you give up on repairing or upgrading your phone or your computer or whatever and you buy a new one, you’re paying her salary.

@MrJdebest 4 жыл бұрын

They are just talking models. Easy to look at , must be telling the truth.

@Cruznick06 4 жыл бұрын

I do think some people can have tons of info and use notes or a written prepared statement to articulate their point better (I will ramble and notes are a godsend) but yes, these lobbyists are infuriating. They don't even have variation in their statements! At least PRETEND to care.

@pdwag198 4 жыл бұрын

I suppose professional paid lobbyists have many lobbying to do, memorising all lobbying notes is impossible.

@pdwag198 4 жыл бұрын

I believe they came prepared, I think the reason they are not answering the questions properly is because they don't have a logical nor convincing-to-the-public point that they can make.

@tin2001 4 жыл бұрын

You *should* take it personally. We all should. They're essentially saying we're all too dumb to work on their super complicated miracle machines, while having people in China with about a days training, and limited sleep in their long work hours actually build the damn things. And 90% of the repairs most of us want to be able to do aren't even on the level Rossmann Repair Group does anyway. Most of us just want to be able to swap modular components like a DVD drive in a console or a battery in a phone. We shouldn't need a university degree and 6 years experience to do that. Remember when you swapped a phone battery by simply removing the one you had to install when you bought it, and shoving the new one in the same way? They included instructions on that process back then.... Why can't we so it now?

@hinzster 4 жыл бұрын

That is the "innovation" Apple doesn't want to talk about - when I had my first (and last) iPhone, the iPhone 3, the battery got worse and worse to the point I had about four hours of idle time per battery charge. And unlike *all* of my previous phones, the battery was inside and I wasn't getting it out, because even back then they had flat cables going over it and it was lodged between multiple PCBs etc. pp. - but what drove me over the edge so I decided I would neverever have an iPhone again (even as everybody seems to copy it these days in terms of maintainability and usability - I mean, no headphone out? WTF?) was that they intentionally crippled the software so I couldn't even talk to people calling me (it took nearly half a minute to get it to react to the "pick up receiver" action, whatever they call it). So, whatever they do now in terms of unrepairability at Apple has a long history, it started about when Steve Jobs came back and "saved" them. It has all to do with the perverted philosophy of Steve Jobs, and none of his cofounder Steve Wozniak, who is an engineer, and is more or less ashamed about what "his" company is doing these days, which is why he never considered re-joining Apple after his departure in 1985, even as they want him back (he's even an "employee of Apple in a ceremonial capacity", whatever that means)

@woswasdenni1914 4 жыл бұрын

isnt there always an asian better than you? and all work for foxconn

@edlomonaco 4 жыл бұрын

$$$$ $$$ $$$$ $$ $ $$$$$$$ $$$$'$ $$$$$$$ $$!!!!!

@ccmcdoug 4 жыл бұрын

I would 100% take personal everything the lobbyists are doing. Apple has literally scammed, thousands maybe millions of customers into paying $1,000 or more to repair a simple $50 fix or buy an entirely new product.

@Quiet_Steps 4 жыл бұрын

Do we really have a choice when 80% of the times you are prompted to buy a new device when it is unnecessary ?

@Hi7here 4 жыл бұрын

"Customers already have a choice" Yeah, a choice between buying a new device or keeping your broken one

@pdwag198 4 жыл бұрын

A choice!? We want more choices!

@michaelk.jensen1611 4 жыл бұрын

@@pdwag198 NO, you must take the choice, we make for you!

@radfaraf 4 жыл бұрын

OR $1,000 for a $80 repair!!! nice choice.

@lokelaufeyson9931 4 жыл бұрын

idk what to say about the "Apple products in school" and how that would teach them something.. it will only teach them that they cant do anything.. well, they can push the start button i guess. Have worked with computers for years and i hate the fact that they are starting to make it harder in those products aswell, i want to change my cooling paste in my netbook after a few years for example but i cant find out how to open it and i risk breaking it.. or i can let it overheat and pay someone to do a thing i can do for free (its a soldered on ssd aswell).

@vecerrov4025 4 жыл бұрын

You have a choice - pay $1000 for repair or $1000 for new phone.

@wburger2178 4 жыл бұрын

"They alone develop and produce" Apple AMOLED? Apple Gorlilla Glass? Apple RAM? Apple PCB printing? Apple lead-free solder? Apple switches? Apple assembled device? So those were apple workers jumping off the building?

@eliminatorxx713xx 4 жыл бұрын

Apple AMOLED? Wait I though Samsung manufactured them and supplied it to Apple? Is she trying bullshit us? /sarcasm

@Turbomaniac7 4 жыл бұрын

Develop: Yes Produce: No

@deltasworder1x 4 жыл бұрын

Samsung memory chips, Sk Hynix Chips, Micron Chips. Toshiba Drives lol.

@revo1702 4 жыл бұрын

@@Turbomaniac7 they don't even develop them lol

@BadgunmusicII 4 жыл бұрын

Off the *Apple* building.

@mattb9343 4 жыл бұрын

The fact that manipulative people doing bad things to keep others down bothers you is simply proof you are a decent human being. It is not a character flaw.

@marcossuliveres9900 4 жыл бұрын

Completely agree. I was able to solder on a new charging cable to my macbook pro charger (the old cable frayed) by watching a single youtube video. The charger lasted me 2 EXTRA years and I only paid 10 bucks for the new cable off Amazon instead of 80 for a brand new charger. This woman's argument about devices being complicated and needing special people to repair is so bogus it's insulting.

@laneeric 4 жыл бұрын

The very definition of a corporate lobbyist shill. Big money is spending big money to push legislation through uninformed state governments because they pay off these reps. Only loud, concise and accurate voices like Louis' will get through to these legislators.

@udfbino 4 жыл бұрын

i agree with you,its insulting as hell. i dont see how the argument could ever be take serious if my near 70yr old dad could fix my mums iphone charger (cable broke just before the plug at the phone). stripped cable,cut and solder together,done. hes never done soldering work, but some simple 5 mins instructions made him able to fix it for what,30mins of his time instead of 30$ or so of his money.

@marcossuliveres9900 4 жыл бұрын

@Bacchor 😂😂😂 I should be ashamed.

@AnonymousUser77254 4 жыл бұрын

Bacchor I just realised I've been a terrible and ungrateful consumer stealing the bread off of these poor companies' tables.

@AmusementLabs 4 жыл бұрын

I do this for my mother who cannot take care of her charger to save her life... I think I've resoldered that poor thing like 3 times? Is it potentially a fire hazard? Maybe, but I sure as hell am not about to dump $85 on a charger that has a 1.5/5 star rating on APPLE'S OWN WEBSITE.

@tehburrito2967 4 жыл бұрын

Rossmann i donated to you mostly because of this you are making the world/america (i live in the uk) a better place no matter how little it affects us we need to stand strong because before you know it no one will be able to stand up to them thank you Rossman for doing this on our behalf p.s sorry about puntuation

@rossmanngroup 4 жыл бұрын

Thank you.

@iatsd 4 жыл бұрын

You do realise that this BS doesn't happen in most countries? America is almost unique in the way that companies have screwed consumers for so long and so consistently. RTR is simply not a thing in most countries because you've never not been allowed to.

@maxwebster7572 4 жыл бұрын

@@iatsd whether it be oil, autos, consumer products the market has changed from a manufacturer searching for a market to a consumer searching for a manufacturer. As long as America thrives on IT they will bend over and take it up the ass. The only way to stop it is to get rid of cars, computers and uber delivery. Sent from my Dell I found in the garbage.

@khe_sanh 4 жыл бұрын

What game is that thumbnail based on i saw it on a gameinformer years ago but i cant remember what it was

@bg3841 4 жыл бұрын

Oh Wah Ah Ah Ah

@TheGoodContent37 4 жыл бұрын

That's manipulation, character assasination. It doesn't matter who makes a profit from this, what matters is the rights of users and consumers. Trying to change the subject villanizing it is the evil tactic here. What if some will profit? The end result will be improvement in the life of millions. What matters if some profit from justice being served?

@SaidMetiche-qy9hb 4 жыл бұрын

Yeah they are disingenuous, idk how these people even exist in the real world, how can you be such a shitty person

@SaidMetiche-qy9hb 4 жыл бұрын

To the point where they do all that they can to prevent us from being actual owners of a device, but they still fail because they're dumb as shit and their junk always gets hacked, cracked, modified.

@cadeyrndragheim22 4 жыл бұрын

Yeah I don't really understand the profit part. Don't they also profit if the bill doesn't pass? So it works the other way around as well. At least if it does pass, more people can profit out of it and make more jobs rather than keep it locked behind corporatism.

@TheGoodContent37 4 жыл бұрын

@@cadeyrndragheim22 The tactic is to change the subject, to manipulate into changing the focus and attention from the main goal or main point of it all. That way they can continue talking about something completely different and avoid people from engaging in the really important fact which is the rights of users/consumers and justice. They also make people hesitate if this is a good thing or not by villanizing the fact that peple will profit from this (for some reason for many people profitting or making money is in itself evil even if it's done for a good cause or with legality, just like people shouting "sell out" to a youtuber that gets money to survive). Replying to those tactics only plays in favor for them. The solution for this tactics is to dismiss them or adress them quickly, not giving much time and then pointing out the real important points. Just doing what they do but with the truth and justice on your side, never missing the main point. But, these political things tend to be dealed backstage, giving a favor for another favor. Even when you see polititans fighting with their nails something and attacking the enemy you won't see that they made a deal backstage and they are only putting a show for the public. I was inside politics, this is how it's done and you'll be surprised how many millions of people don't even get to realize or imagine this. They see someone fighting and they believe he is angry or fighting for them when in reality it's all a show. That's why you ALWAYS need to see the end result, who profitted, who got benefits, who voted for what, not the show they play in front of the cameras. You need to shame them in entirety, if 2 of ten guys fought for you you need to shame all of those 10 people for not doing what's right.

@etshinn 4 жыл бұрын

The Technet lobbyists are 100% correct about someone wanting to get paid. The companies they represent want there to be no 3rd party repair so instead of getting something fixed for $20 at a shop down the road, you have to buy a new one for $1000.

@tin2001 4 жыл бұрын

Exactly. I hope all the senators saw through that one.

@sisamusudroka3000 4 жыл бұрын

@@tin2001 hope they see past all the green moolah

@pdwag198 4 жыл бұрын

Absolutely, accusing one to lobby for profits means they want to keep a monopoly for themselves.

@mycelia_ow 4 жыл бұрын

@@tin2001 if they did they would stop fucking inviting them to these hearings

@Lambda.Function 4 жыл бұрын

"Authorized repair centers" should really be called "authorized replacement centers."

@pdwag198 4 жыл бұрын

Absolutely, Technet needs to sue ebay for shaving profits off their authorized replacement centres.

@Solo413 4 жыл бұрын

AKA Best Buy, "Genius Bar," and Staples.

@andrewfrey5562 4 жыл бұрын

I remember about 5 or 6 years ago I needed to replace my hard drive. I called a mac repair store and asked about upgrading to ssd. They told me it would be $750 and they couldnt retrieve my data. The guy on the phone also tried to scare me to work on my own laptop. I went to ifix and found an ssd, new data cable and external hard drive adapter all for $200 (it was one of the top ssd's on the market at the time) and replaced it in a bout 5 minutes and reloaded the o.s. and recovered my data in a couple hours. Fucking scam artists.

@osirisgolad 4 жыл бұрын

"What are you Pinocchio? They're not after you" HAHAHA that is such a slumlord thing to say, love it!

@opulenceluxury8548 4 жыл бұрын

I heard it in a thick Italian American accent. Sounds like a line from Sopranos.

@TheSickness 4 жыл бұрын

One major flaw with the "intelectual property" argument, every company producing in China must provide their valuable "intelectual property" to a required Chinese partner...

@gordonrichardson2972 4 жыл бұрын

TheSickness1234 LOL, that's where the schematic diagrams that Louis uses come from!

@Antyvas 4 жыл бұрын

@@gordonrichardson2972 OMG CHINESE COLLUSION

@FlanylShirtman 4 жыл бұрын

Wow, her company provided extra copies of her script to give the committee. How nice. When I watched the feed last night, I noticed how similar it was to the lady in Massachusetts. At least she didn't say "uh" and "um" as much.

@la-ia1404 4 жыл бұрын

Yea that speaker drove me crazy.

@hinzster 4 жыл бұрын

I fully expected her next sentence to be "We have a Xerox machine!" And she might just be a little bit better at reading than the lady in Massachusetts... and she clearly practiced it against a stopwatch, because I didn't hear a buzzer here.

@mike_gevers 4 жыл бұрын

The "ah" and "um" only started when the senators started asking questions, so she's just a better script reader than the Massachusetts lady.

@mihailazar2487 4 жыл бұрын

Danger DANGERS dangerous

@joshnz15 4 жыл бұрын

i don't think they even supply a extra copy its probably her copy since she is just reading it XD

@GrumpyIan 4 жыл бұрын

Louis is the most humble Newyorker that I know.

@clon1122 4 жыл бұрын

That's saying a lot 😂

@ADONIS6804 4 жыл бұрын

Fact

@nocuh 4 жыл бұрын

They both sound like literal bad actors auditioning, and unable to remember or deliver lines from the script

@CRFlixs 4 жыл бұрын

Politics is showbiz for ugly people.

@WayStedYou 4 жыл бұрын

Some of the bad actors would do a better job of reading off a script and get paid more than they do by struggling to get acting gigs

@NeoIsrafil 4 жыл бұрын

@@CRFlixs give em the old razzle dazzle...

@Maniac536 4 жыл бұрын

I honestly think they have no idea what the words they are reciting even mean. Ive seen the facial expression of incompetent computer owners hundreds of times. Their eyes kind of glaze over and their faces kind of go flat (expressionless like all cheek movement is set to default) when I try to explain to them how badly they broke their machines due to their sheer incompetence and what had to be done to undo the damage their incompetence got them to do. They just can’t understand the words coming out of my mouth. You can see she’s faking her facial expressions here similar to how actors do it she probably rehearsed her facial expesssions in front of a mirror before the hearing. She can fake that. However her tone of voice and body language matches theirs exactly. There is kind of an entitled “holier than thou” element in her voice, a classic clueless tone.

@GeorgeVCohea-dw7ou 4 жыл бұрын

@@Maniac536 That's exactly why they are being compared to bad "actors" at an open audition. Those "actors" don't generally know what they are reciting and "acting out," but the big difference is that they did not write the script either. Spouting out bull spit and gibberish that you prepare, write up and should know through and through on economic principle is way worse. It makes it look like they don't even believe in their own position, and for the six figures, or whatever your value is, you should damn well be prepared to defend and debate the entire concept on an advanced level. Professionalism and respect for your employer's requirements is not too much to ask for! Eugene could probably run a better lobbyist firm.

@gaptoofgranny 4 жыл бұрын

"customer service" strawman. Not even 65 seconds into the argument and I already see where it's going.

@DeToxCommunity 4 жыл бұрын

That's not really what a strawman argument means. I get what you're saying in any case.

@sadakotube 4 жыл бұрын

superior repair services - "go buy a new phone. we can't repair this any longer."

@ericbarry8499 4 жыл бұрын

Imagine if we sold a knife that could be re-sharpened! People would just be cutting their hands off left and right trying to sharpen them.

@tazdevil875 4 жыл бұрын

@LouisRossmann Hi bud, I been following you channel for a while now. Mainly caught on to seeing you do the minor repairs that you rarely charge customers for that the big tech giants charge hundreds of $'s to repair or replace. I am just a humble diy'er and have taken things apart from a young age to see if I can fix them. I must admit, that my skills are not even in the same Universe as yours, I became more mechanically minded than elctronically, but I'll still try things, especially with watching channels like yours .. What I really wanted to say is, you and your team are a credit to the independant repair shops all over the world and you and doing a fantastic job in putting the case of "right to repair" forward. Keep up the good work Louis . Mark, Belfast, Northern Ireland .

@spork8655 4 жыл бұрын

I can feel condescension coming off her in waves. How could a person not see right through this?!

@apidas 2 жыл бұрын

I couldn't

@p1st0ls44 4 жыл бұрын

I believe her voice has reached peak nasally "may I speak with your manager?"

@inthefade 4 жыл бұрын

Karen.

@666BOOMBOX666 4 жыл бұрын

Fuck you karen, give me my children back.

@la-ia1404 4 жыл бұрын

I think a breath right strip is needed. She is one level below a duck voice.

@michaelk.jensen1611 4 жыл бұрын

@@666BOOMBOX666 I still dont know who Karen is ??

@EqualsDeath 4 жыл бұрын

And that fucking vocal fry

@blazetechstuff 4 жыл бұрын

She should stuff her paper into a text to speech machine. That way, everyone would save time and have less uhh ahhh ummm err

@chrishayes5755 4 жыл бұрын

She should stuff her paper into... lol nvm.

@ShallowTeal 4 жыл бұрын

@@stevethea5250 Woah

@BigBlack81 4 жыл бұрын

@@stevethea5250 I hate that I understand you here, but I do.

@guillermogutierrez-santana4446 4 жыл бұрын

Chris Hayes Nah keep going king

@eganzale 4 жыл бұрын

"We are here to testify about an issue that DOES NOT EXIST!" - Big Tech CLOWNS!

@jbodden6977 4 жыл бұрын

if she is talking about honest customer service and fair value for the payments the customers make, yeah, that's all kinda non existent...

@wildweebear2684 4 жыл бұрын

"If a manufacturer looses the right to repair their device their intellectual property is at risk." At risk of what - being repaired more cheaply? Once you sell your product it becomes the customers property. Intellectual property would only be applicable if someone was to recreate the product & claim it as their own.

@firmman4505 4 жыл бұрын

Because then people can look inside of it an reverse engineer and say that they were "repairing" it.

@weignerg 4 жыл бұрын

"...they alone develop and produce." This is NOT 100% true. They owe the ability to develop any of this technology to those that developed any bit of technology prior to this generation. The companies were able to tinker with previous generations of technology to make newer better tech. This argument is selfish and only serves to harm all of us in the future. Another man speaks very well to this later in the hearing.

@DavidHenderson1 4 жыл бұрын

Interesting point. I hadn't considered it that way, but you hit the bullseye.

@TuntematonX 4 жыл бұрын

Not to mention that their technology is based on university research projects funded by public funding and private donations. Smartphones and tablets are based on experimental university intranet devices from 1980s (not phones), designs of which funnily enough were released to the public.

@tuanseattle 4 жыл бұрын

They all it to the public because everything we have today have to have foundation in some research papers many decades ago at a public institution. Especially with ridiculous intellectual property rights for the private sectors.

@whiplash2891 4 жыл бұрын

i love how they stutter when answering a question but go through the paper flawless

@thechosenone8808 4 жыл бұрын

they've practiced it over and over

@thehoff3189 4 жыл бұрын

Thank you Louis, I don't repair electronics or probably ever will. But I'm glad someone who is an expert in a field has the passion to stand for what's right so that others can have the same opportunities.

@sphericalearth1205 4 жыл бұрын

Lois you show great integrity and thoughtfulness for your fellow independent repairers and customers. These lobbyists show contempt for the common people who work hard to afford the products but cannot afford to replace them and don’t want to lose their data. How do they sleep at night?

@Audiogeek-kf2ez 4 жыл бұрын

Can someone tell me how a 3rd party repair business will cause a mfg to lose intalectual property ,by a simple battery replacement or a port replacedment. These extremely high paid lobbyists are lying to members of the house and senate to try to keep monopolys in the electronic repair world. Discusting

@cumminsISX855 4 жыл бұрын

Thank you for going to different states and pursuing this. Not only are you standing up for yourself ,you are standing up for future computer technicians all across the country. Thank you Louis

@TheBadTarot 4 жыл бұрын

Fight The Power!!! Keep up the battle brother, us little people that understand what's at stake couldn't be more grateful.

@dwightmcmasters6497 4 жыл бұрын

I don't know what say really, but thank you Louis! I graduated years ago, before surface mount tech, in computer electronics repair. Although I did get a good job with a major telecommunications company 23 years ago, my passion was (and still is) board level repair. The first phone I ever repaired was a slide type that I can't even recall the model of in the early 2000's. After years of getting serious and purchasing oscilloscopes, meters, microscopes, etc..., all that equipment does now is collect dust. I miss the excitement of the ecstatic customer that has their device repaired for less that 25% of what they were quoted by the device manufacturer. Again, thank you for using your success to get this legislation passed so that I may retire in about a decade doing what I have always wanted to do.

@mikeprotim 4 жыл бұрын

Mr. Rossman it's really enlightening to watch your videos of this legislation, specially when I am from India, a developing country, where most of my peers have no clue as to what's really going in the tech world behind the scenes. Events such as these portrayed in your channel haven't been covered in our media, at least not yet. I can't thank you enough for these contents. Furthermore, having lived in most of the major cities in India, mobile/laptop repair has significantly downgraded since the past 5 years, third party technicians that I have encountered in new delhi Or bangalore have no clue as to how to fix so they just recommend changing the motherboard and such. I have lost faith in authorized service centres too when they say they can't even change the thermal pads in my gaming laptop. I have been doing small repairs myself and it's because of individuals like you that really helps us. I hope your business flourishes and you eventually open up a centre in India too.

@jonellis6231 4 жыл бұрын

Real eye opener about what's really going on. Started watching you repair stuff out of boredom and now I'm learning about lobbyists that read from scripts and use their minute to say they want to have a conversation about the questions they have been asked. I'm just dumbfounded that this is "the process" at these hearings.

@SpikeTheBear 4 жыл бұрын

"tech companies have every insentive to ensure their coustomers have ample oppertunity To repair"... Timeskip "provide superior service" Not if they prevent independent buisnesses from conpeting with them they dont...

@Lastprogramer 4 жыл бұрын

"we rely on being able to provide quality customer support" translation: we have to be the only ones allowed to provide this support or it's not fair wah wah

@levirichardson8505 4 жыл бұрын

As someone living in Washington, I want to thank you for doing this for me so that I can do things like this.

@KeithCindyPanama 3 жыл бұрын

Thank you for the information and education about this. MSM don’t report on this.

@CarsInDimension 4 жыл бұрын

I bet the only thing Samantha Kersul has ever fixed is her hair.

@speedzaa 4 жыл бұрын

LMAO Dude! This cracked me up so hard XDDD

@Cityoftrees1911 4 жыл бұрын

Facts.

@joefowble 4 жыл бұрын

Unfortunately, she had some shitty abuse directed at her from politicians. There have been some reforms in WA related to sexual harassment investigations and I'd have to imagine she played a role in that, as a victim who spoke with others and media. www.thenewstribune.com/news/politics-government/article182553711.html Sexual harassment, assault allegations rock state Capitol NOVEMBER 03, 2017 10:54 AM Once back at the Legislature, Kersul never lodged a formal complaint with legislative administration or Democratic leadership, although she said she warned others to stay away from Williams and made it clear she didn’t want to work with him. “I didn’t trust the institution,” Kersul said. “I didn’t trust the process. I didn’t trust there was a way for me to come forward and not have it in some way jeopardize my ability to advance in my career.”

@JDManring 4 жыл бұрын

Does having been harassed by someone that is not me mean we are all supposed to feel sorry for the snake while she is representing corporations that love keeping their hand in our wallets? Her feelings end where all of our wellbeings begin. P.S. She didn't even fix her hair all that well either.

@joefowble 4 жыл бұрын

@@JDManring It doesn't define anything relevant to lobbying, true

@danielnixon1976 4 жыл бұрын

Thank you Louis. We stand strong with your belief. Tired of big tech limiting to centralized repair.

@audiencebigg6302 4 жыл бұрын

It's not all about the money; integrity and dignity are what makes a person, a person. Not robots. Great video!

@funnylumpy 3 жыл бұрын

You're just human anyone would take it personally. Louis stay strong and vigilant. You have done great. Thanks for your work. I would be interested in a video that listed good repair shops like yours and Jessa.

@Spookyhoobster 4 жыл бұрын

Man *I* took it personally when she said "...greatly seek to profit...". It's clear she's just trying to use that ammunition before you have a chance to, and like I get it, it's a sort of political strategy or whatever and it's all on a script, but it's still just mental gymnastic bs. I think that a part of making that point was to get under *your* (and others on your side) skin rather than actually trying to fully convince the politicians that "greedy small business owners" are trying to take money from the "hard working corporations". You've been doing an amazing job making the right to repair relatable for politicians, good work!

@conrad4667 4 жыл бұрын

“...and I will provide these comments to you in written form as well” because that is the only form they are in, not even memorized. Why not mail them in, that way she wouldn’t even have to show up herself?

@fitnessnaturale 4 жыл бұрын

The stuff you're doing in the US will also have a big impact in the rest of the world, because all those companies produce products for the rest of the world. Thank you for fighting for the right to repair. I'm in Kenya and love what you're doing, and have been following keenly for many months, because I know all that will impact us here too.

@Kuroro1337 4 жыл бұрын

Dear Louis, you're a shine of hope for me man, thanks for your hard and honest work.

@davidgreen5099 4 жыл бұрын

i vaguely remember reading the auto industry attempted something similar many years ago in regards to their car parts, keep hammering them, Louis.

@shawnawesome7770 4 жыл бұрын

Why doesnt anyone just call them out and say "just admit you want the money for yourself"

@tranquilthecat3417 4 жыл бұрын

Thanks Louis. I just started my own repair company and I look up to you for inspiration to help me out with certain issues in the company.

@needsLITHIUM 4 жыл бұрын

As a citizen of Washington State, who is looking to get into the IT repair business, I thank you.

@DroppinJewelzz 4 жыл бұрын

Thank you Mr. Rossmann we appreciate all that you do.

@foxcompaq 4 жыл бұрын

I still love your line in one of your other videos that went something like "I've paid to be here, I'm not getting paid to be here". It speaks for itself.

@ptrix 4 жыл бұрын

Louis, a point that you could add to your arguments in future hearings could be that Right to Repair does not seek to remove manufacturers as a repair option, but to enable fair free-market competition alongside them, where consumers can make well-informed choices about where and how their products are able to be serviced. Apple et.al will be free to continue their existing practices with no harm to their bottom lines, (even though there will be an incentive for them to "get good" in terms of turnaround times, costs, etc if competition is permitted per the R2R bills) People should be trusted in a free nation to make those choices and decisions where they spend their money without corporate restrictions.

@anonymoususer3835 4 жыл бұрын

I would love to see a public flow chart for all problems that you can have with an apple device that shows if they just sell you a new device, replace your device, or actually fix your device.

@gordonrichardson2972 4 жыл бұрын

anonymous user LOL, that would be hilarious. They all point to "you need a new X, Y, Z".

@saad210 4 жыл бұрын

I don’t know why this came up in my recommended videos but I’m glad it did. Most people (including myself) are not aware of why these paid lobbyists can be such a damaging influence on our rights as free citizens. Thank you for educating me brother.

@rars0n 4 жыл бұрын

Thank you for taking the time and spending the money to do this. Thank you for the videos as well. Hopefully some of these politicians will be directed towards your channel to hear more about what you're doing and why.

@TheAssclown213 4 жыл бұрын

All hero's don't wear capes. You my friend are a hero.

@CCGamesceo 4 жыл бұрын

Well said. Keep up the fight.

@shinnith 3 жыл бұрын

THIS MANS ENERGY IS A FUCKING VIBE

@sebastienleger1174 3 жыл бұрын

I jjust puke my sip of beer hearing the thermite in Louis appartement!! Laughin hard ! But BIG up love you Louis these stories are credible but incredible at the same time bro! You deserve absolutely everything you have! Big up bro!

@XyphileousLF 4 жыл бұрын

Thank you Louis, your wherewithal and tenacity are a great inspiration in these times of waning personal power and representation.

@jamesandrews1130 3 жыл бұрын

Thank you so much. lol He just loves it when a citizen comes forward and has a staff to back them up.

@jacksonredstone9530 4 жыл бұрын

If I had the opportunity to ask a lobbyist like this just one question, it would be "what do you find your purpose in life to be?" people do not have childhood dreams of becoming a lobbyist against right to repair, but they end up like that. money talks. knowing your purpose, like Louis had expressed, is something that defines you, gives you the backbone of your sanity, gives you direction, and is integral to success. I often wonder how some of these people sleep at night knowing they are making other's lives harder. obviously some are that far up their ***es, but i find it unlikely that none of these people feel no remorse for the people they've burned with the corporate agenda they push.

@themc3311 4 жыл бұрын

All these lobbyists are just saying words in a certain order, in other words, a prepared statement. They don't have any clue what they are saying. Shit, half of it is laughable. Then when questioned, they respond with "We do look forward to having more robust conversations about this" In other words, conversations in the future, not now. Because right now, they aint got a clue, they need someone to tell them(or write on a piece of paper) what to say. Keep up the good work my good man! Keep reminding these senators who's being paid to be there vs who PAID to be there. ALSO, who KNOWS what they are even talking about!

@Rankao 4 жыл бұрын

They are so predictable. I'm glad you address so many of their canned speeches in a few minutes.

@Rankao 4 жыл бұрын

Follow up, Regardless of a D or a R next to these politicians they both want Wealth to stay in their state. Not shipped off to God Knows where. So yes. There is profit to be made off these bills. Local profit and taxes.

@Zeltor 4 жыл бұрын

When you're called Technet but you can't even fix a simple SSL certificate on your site...smh 🤷‍♂️

@10thman36 4 жыл бұрын

sickening monsters destroying humanity with their greed.

@calumkuhn4071 4 жыл бұрын

I would never describe the level of training of Genius Bar employees as allowing them to make “Safe and effective repairs”

@Spacek531 4 жыл бұрын

Good luck testifying tomorrow! I hope the Maine legislators are as engaged as the Washington ones.

@Felttipfuzzywuzzyflyguy Жыл бұрын

Well at least they testified respectfully...

@sirdaveandre 4 жыл бұрын

Thank you Louis for your work and time you put into this important issue which is right to repair!!

@dark666105 4 жыл бұрын

They should just press them on "why can't I repair this device myself? " if they acquiesce with owners repairing their own device it should work for up the chain of other repairers. There is no reason someone shouldn't be allowed to repair their own device even if that voids the warranty.

@amertvyy 4 жыл бұрын

I should have shown up here. This is Washington and it’s crazy what’s happening behind my back

@dazuk1969 4 жыл бұрын

Well said Louis....you are fighting some mighty powers here and i have nothing but respect for that, and wish you all the best in your endeavours....which as you pointed out, will affect the next generation of independent tech support people more than most realise....peace.

@OriginalNajja 4 жыл бұрын

"loses their control and ability to repair" How exactly will they lose the ability to repair devices by having more people that are able to do it? They simply refuse for there to be a level playing field and to actually have to compete with others, because if they have to compete with others they have no way of grossly exaggerating the degree of damage to a device and grossly inflating the actual cost to repair that damage. I've said it once and I'll keep saying it, there's no difference between this and being allowed to repair your car. We just need an effective way to get the people who decide these cases to understand that parallel.

@thelitecommando 4 жыл бұрын

How I interperted their speech: Technet and their sponsors/allies/corporate overlords want a complete monopoly on repairs and doesn't want independent repair services to thrive, additionally their intellectual property is more at risk from individuals who do repairs than overseas government sponsored entities.

@casperes0912 4 жыл бұрын

Thanks for everything you do for us all, Rossmann.

@pelegst 4 жыл бұрын

There is an outrageous irony when one business criticizes another for having a profit motive.

@yorch802 4 жыл бұрын

I take it personally and I don't have any plans of ever making a single dime off of board repair.

@justincessna8602 4 жыл бұрын

Hey Louis, don't know if you'll see this, hoping you do. But I think you guys need to own that "stand to profit" stance and turn it on them. Yes, A LOT of people stand to profit from this. 1. Small and local businesses stand to profit by offering actual competition against repair monopolies. 2. Consumers stand to profit by not being gouged at the Genius Bar counter or other companies' expensive and unreliable repair processes. 3. The individual who wants to follow in your footsteps and succeed in gaining a marketable new skill through self-learning or guided instruction, because it becomes that much more accessible to the masses. Versus being in select, niche areas that are not accessible to all. Standing to profit is not a bad thing, but they want to make it look like those that would benefit from these bills going through are greedy folk that do not care about the consumer. I think to change the narrative that far more people WOULD profit and benefit from these bills is something that needs to be highlighted. The only people it truly hurts, in the long run, are the manufacturers of the devices, because they will no longer have the monopoly on repair. Edit: Also do not know how you could swing it, but drive a point home to these legislatures how they are reading the same pre-canned responses at these hearings.

@davidturk6170 4 жыл бұрын

It would be appropriate if the panel to ask her, and people like her, how does one go about getting repairs like the one your shop does; who performs the repairs, the process, and the respective cost. Then be asked to explain the real life examples illustrated in a few of your previous videos; e.g., computer replacement rather than minor fix.

@dirtybeak9598 4 жыл бұрын

How in the hell is their intellectual property at risk if you repair a phone. Resolder some contacts on the USB port of replace a faulty capacitor etc? Just insane!

@krucdfumv 4 жыл бұрын

it amazing how these people shovel these lies , like wtf?

@RossComputerGuy 4 жыл бұрын

I'm a software developer, I work on my hobby operating system and if I want to support a device then I'd have to look for pre existing code that sometimes isn't explained in depth. I just want to be able to support whatever devices I want.

@jared3868 4 жыл бұрын

The other point is that the companies lobbying against self repair are seeking to profit as well. The claim that one side is seeking to profit from a bill is dependent on a profit being available for the other side by the denial of said bill.

@timothys2928 4 жыл бұрын

We need more Louis Rossmanns in this word! :-)

@dfegan 4 жыл бұрын

Sent my email to the Maine Legislators. You are the best Louis.....

@axellno1759 4 жыл бұрын

So basically they say they don't do anything special and if you can repair their products you can copy their nothing special solution to problems very easily and they would not be able to ask extra profit for nothing.

@crystalglass7106 4 жыл бұрын

All of this kinda reminds me of when AT&T tried to keep MCI from providing a choice in who we can use for long distance

@popsplace 4 жыл бұрын

Louis why doesn't anyone f..K.. understand that any other electronic you can get anyone to fix my stereo, what makes the damn phone any different? What makes a phone any different than a non Mac laptop, or pc. These lobbyist need to get over it!! People wake up.

@djwilliams4714 4 жыл бұрын

With TV Repair, we use to have full schematics of ALL boards, and detailed technical guide's. Now a service manual is a joke, so many cheap china brands that supply zero parts and zero schematics. Still we are able to fix these parts to the component level. Even the major brands have stopped supplying full service literature. Power supply schematics have rarely been available over the past 5-10 years.

@MrMidiman33 4 жыл бұрын

Hey Luis, i found this topic on the Technet Webpage... can you state something for this especialy last lines ... From the Technet Website: Secure and Safe Repair TechNet will oppose any legislative proposals that would require original equipment manufacturers (OEMs) to provision independent repair firms in the same manner in which they provision authorized repair providers within their networks because of the potential for troubling, unintended consequences, including serious cybersecurity, privacy, and safety risks; piracy hazards; and barriers to innovation. Consumers, small and large businesses, public schools, hospitals, banks, and manufacturers all need reasonable assurance that those they trust to repair their connected products will do so safely, securely, and correctly. OEMs and authorized repair firms are uniquely qualified to ensure the secure and safe repair of electronic products. These firms use OEM-trained technicians and original parts that are backed by the OEMs and their partners with warranties, legally enforceable contracts, quality assurance requirements and other mechanisms that provide strong protections for consumers. Requiring manufacturers to disclose diagnostic tools, source code, and software developed by the manufacturer at significant cost and to provide access to tightly controlled supply chains to unaffiliated, unvetted third parties may place sensitive information in the hands of malicious hackers, creating a new set of cybersecurity vulnerabilities.

@Cityoftrees1911 4 жыл бұрын

Thoroughly enjoy the channel. You seem like a freedom loving American. Run for president already!

@JDManring 4 жыл бұрын

I would not wish that hellish nightmare upon Louis. I like him.

@MDBenton 4 жыл бұрын

The thing is, these companies can continue to operate and "manage their repair networks" just fine if these bills pass. These devices aren't made by Stark Industries with fusion reactors inside. There is no intellectual property to be "stolen". While the car industry doesn't run like this, "tech" companies do, they want to herd everyone into buying a new $1000 dollar device every 12 months ( with a nice timely "software update" to kill your device ). Unfortunately farm equipment manufacurers have gone down this "tech" road too, with the result of small farms buying and fixing up older equipment they can fix themselves. Microsoft just introduced an easy to repair laptop, perhaps they or someone else can do this with phones?

@SuperSmashDolls 4 жыл бұрын

Deny, Attack, Reverse Victim and Offender

@conraddevera 4 жыл бұрын

People appreciate your effort good sir

@kittencure 4 жыл бұрын

Call a spade a spade: it’s corruption!

@999benhonda 4 жыл бұрын

I love the part "once a mfg loses control"...well that is what happens when you sell something...you know longer have control of it! And your "IP" isn't at enormous risk when millions of people are buying your products. Honestly, if senators hearing this BS weren't paid so much, the "right to repair" might actually effect them and they would put a stop to these companies forcing people who bought their products to replace them rather than repair them.

@silentdissonance 4 жыл бұрын

Louis: I'm very glad you're taking it personally. You should. It'd be a good thing if more people did. When politics becomes personal it ceases to be someone else's problem. I want you to take offense, I want you mad as hell about the lies. Angry gets shit done.