Your FAQs about the Active 2.3 Answered!

  Рет қаралды 2,655

Active Products Inc.

Active Products Inc.

Күн бұрын

0:00 Intro
0:18 Is the ACTIVE 2.3 Serviceable?
0:49 Is the ACTIVE 2.3 Rebuildable?
1:18 Will the 2.3 work under 15A using a foam cannon?
1:40 What orifice to use with the ACTIVE 2.3?
2:15 Can I use a smaller orifice size if I have a 20A connection?
2:48 What's the maximum water temperature for the ACTIVE 2.3?
3:00 Will the ACTIVE 2.3 be sold in Australia?
3:11 When does shipping start?
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Пікірлер: 78
@CarsWithKeav
@CarsWithKeav 2 ай бұрын
My video review will be out tomorrow at noon!
@1stfrompuertorico568
@1stfrompuertorico568 2 ай бұрын
Waiting for it 👌
@corypierce202
@corypierce202 2 ай бұрын
This thing looks so cool! You guys are masters of performance and aesthetics.
@pancho2098
@pancho2098 2 ай бұрын
Can’t wait to try it out!
@cue03
@cue03 2 ай бұрын
Would have been great to have the micro switch and capacitors capable of handling both the 20 amp circuit and 15amp configuration at the same time. I have both circuits and would welcome the additional pressure and slightly reduced flow on 20amp for use around the house that isn’t car related. Be good to go on 15amp for majority use and have the additional power of 20amp use for the 2-3 times a year it is needed. I bet you could target more customers than you think with a dual amp circuit capability.
@markboykin2858
@markboykin2858 2 ай бұрын
Agreed I have both as well.
@EZZYMV
@EZZYMV 2 ай бұрын
Can you sell just the pressure washer? i don't need the frame.
@TheNewBDetailer
@TheNewBDetailer 2 ай бұрын
Oil drain plug, fill plug, and fill window needed.
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
Hello, thank you for your feedback. Your comments are extremely valid to enhance the user experience of the product. If we were to incorporate all of those features into this pump, we would need a Triplex design instead of the Axial Cam of the 2.3. Our objective was to ensure a small footprint for the overall product. But as always these feedback is essential for our continuous product development, thank you for contributing!
@nullfield1126
@nullfield1126 2 ай бұрын
Will you guys be adapting the 2.0 for 220/240v, as well? When can either high-voltage version be purchased? I want to buy a pressure washer, and your products are recommended all around.
@ChaseDavis-mm9mv
@ChaseDavis-mm9mv 26 күн бұрын
I just purchased and got mine. How do you perform oil changes for maintenance?
@pantac4493
@pantac4493 2 ай бұрын
Machine should be calibrated to accept a standard nozzle size like 4.5 for aftermarket premium nozzle tips. Seems in the design process that could have been done
@defaultHandle1110
@defaultHandle1110 2 ай бұрын
Good point.
@tony8354586
@tony8354586 2 ай бұрын
If you noticed earlier they gave a stat of what each size tip would produce…NOW there spinning and saying you have to use this size or problems! WHY do the test then????
@pantac4493
@pantac4493 2 ай бұрын
@@tony8354586 I seen test on other pressure washers with these induction motors and they have narrow useable range for nozzle sizes. If you go too large of an orifice size, performance falls flat on its face. The only thing they could do is optimize the machine for a 0.1 orifice size smaller if it’s that critical. One concern is that even nozzles of the same orifice size seem to have a manufacturing tolerance, I have a pressure gauge and get slightly different readings from the same orifice size (using different nozzles)
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
You can still use an aftermarket 4.5 nozzle tip. When we reach the 4.0 or below section is when we start getting too close to 15A to our liking. Whichever nozzle you use, the most important thing is to make sure you're not drawing more than 15A.
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
@@tony8354586 You're not forced to use the 4.6 nozzle or you'll have problems with the unit, it's our recommended size for the safest configuration. The stats chart show that 4.0 is when it starts to become unsafe with how close it is to 15A. Users are free to use the nozzles sizes they prefer as long as it doesn't go above 15A.
@iglopez63D
@iglopez63D 2 ай бұрын
Will it offer with a shorter outlet cord for wall mounting?
@gearlstrickland3365
@gearlstrickland3365 2 ай бұрын
When will the next big sale be on?
@luivids181
@luivids181 2 ай бұрын
Will this unite work with a predator 3500 generator ? For my mobile set up ?
@JCBRMR
@JCBRMR 2 ай бұрын
Please sell it as a stand alone pressure washer, the accessories are not for most of us and it’s such a waste! You did so with the 2.0, why not this??? Save us a few dollars and save your company those items, win win!
@PdPuNOme
@PdPuNOme 2 ай бұрын
I have had it for four days now, the hose included I do like it, the foam cannon is absolute junk doesn't work, wand/lance I left in the box. I would agree sell bare units.
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
We hear you. Sending your comments to the appropriate departments for their consideration.
@Spirited282
@Spirited282 2 ай бұрын
I agree with this, there is a specific shelf i want when i build my garage and the extra cage makes it larger then it needs to be and would not fit. And also agree for the accessories as already have a foam canon and cobrajet hose.
@amoni1959
@amoni1959 2 ай бұрын
So I have to change the orifice in all my foam cannons to 1.45mm? I am running a 1.1mm in all of them. Good thing I haven’t cleaned my cars yet. 😢
@mikemccormick6128
@mikemccormick6128 2 ай бұрын
I ordered an active 2.3 and almost ordered a DIC-20 before I wondered if they are compatible or incompatible. I know that the Active 2.3 requires 4.8 GPM of input water and the DIC-20 can only handle 2.5 GPM. So if you hook the water supply to the DIC-20, would that reduce output to the active 2.3 or would you have 4.8 GPM but part of the water filtered and part of the water unfiltered? I know almost nothing about deionizing systems other than they are very useful in eliminating water spots and they cost a lot of money to maintain. I’m guessing that 5 GPM would cost twice as much to maintain compared to 2.5 GPM. I’m I making this more complicated than it actually is?
@JuanCarlos-cc5zm
@JuanCarlos-cc5zm 2 ай бұрын
When can we expect to see your upgraded foam canon available for purchase?
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
Summer! We'll come back with a more precise date later, but should be either early or mid Summer.
@Luke-yl6et
@Luke-yl6et 2 ай бұрын
Weird that you didn't do a side by side comparison against the 2.0. If we use Active's public test data, 2.0 with recommended nozzle size of of 3.7 its 1,912 cleaning units. 2.3 with recommended nozzles size of 4.6 its 2,149 cleaning units. Customers are paying an extra $300 for a 11% increase in performance & the ability to service the unit. Would have liked to see the warranty period extended from 2 to 3 years for residential. We are not getting a big performance bump for the additional cost, why not back up your longevity claims?
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
Hello, it depends on how you look at it. Even at a 4.0 nozzle the draw on our 2.3 test is under 15A, but too close for comfort. At that level its a 32% increase in Cleaning Units compared to the 2.0. The reason we didn't do a side by side comparison is because the 2.3 is not meant to compete with the 2.0, but more an extension into a more commercial space. With regards to warranty, we offer a 2 year residential and 1 year commercial warranty as does all pressure washer brands, we decided to stick to industry standards, but want to ensure that parts and instructions will be available for all customers within warranty. And any parts replacements out of warranty will be provided at a fair market price. We will continue to expand on this program to be more transparent so no customer is left in the dark when it comes to parts, service and repairs. Active Support Team.
@rafaeltulling8858
@rafaeltulling8858 Ай бұрын
Can you run it from a water tank, and if it can does it also maintain the pressure and gpm?
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS Ай бұрын
You will always see a slight deterioration in performance when run from a gravity fed source. But that’s with any pressure washer.
@gearlstrickland3365
@gearlstrickland3365 2 ай бұрын
How soon before the new foam cannon be available?
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
Early Summer, not too long from now! We'll be back with a more precise date soon.
@betterthanideserve76
@betterthanideserve76 2 ай бұрын
Make it quieter and ill buy one
@JuanCarlos-cc5zm
@JuanCarlos-cc5zm 2 ай бұрын
Can I use a Yamatic 3/8 100 foot hose that is steel wire braided? Thank you
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
It should be good, it's steel-braided and the 2.3 works well up to a 100ft hose.
@JuanCarlos-cc5zm
@JuanCarlos-cc5zm 2 ай бұрын
@@ACTIVEPRODUCTS Thank you for your response!
@JR-ho5qm
@JR-ho5qm 2 ай бұрын
Can it be ran in double configuration? Thanks!
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
We'll need to test it!
@markboykin2858
@markboykin2858 2 ай бұрын
What's the best size hose to use 1/4 or 3/8?
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
Hello, either is fine as long as the hose is a steel braided rubber hose.
@ricardogomez01
@ricardogomez01 2 ай бұрын
When is Obsessed Garage going to do its evaluation?
@ricardogomez01
@ricardogomez01 2 ай бұрын
I will buy it after Matt from Obsessed Garage provides his OCD opinion.
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
@@ricardogomez01 Should be there soon, though heard he's not a fan of it. Still, we'll be attentive to hear his opinion and take his feedback.
@joshread3740
@joshread3740 2 ай бұрын
I respect Matt quite a bit. However, he lives in a whole different world for standards compared to most consumers. Basically, if he says something is good, I know it's good. But if he says something is bad, I'm definitely not going to take only his word for it, because he lives in the highest of the highest class of the detail world.
@NeemoHose-ir5ht
@NeemoHose-ir5ht 2 ай бұрын
@@ricardogomez01if you do a KZfaq search there are already a number of videos out already.
@NeemoHose-ir5ht
@NeemoHose-ir5ht 2 ай бұрын
⁠@@ricardogomez01why on earth would anyone care based soley off what one random KZfaqr thinks? I would rather obtain info from someone with actual experience and knowledg doing the work. Btw what is an ocd opinion? He was diagnosed with vasovagal syncope. Not OCD.
@gearlstrickland3365
@gearlstrickland3365 2 ай бұрын
I cannot find anywhere the 1.45 for my foam cannon
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
Hi there. You haven't been able to find it yet? If so, please contact support@activeproducts.com, we'll send it to you.
@1stfrompuertorico568
@1stfrompuertorico568 2 ай бұрын
First!!!
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
And there it is.
@bwilliam4023
@bwilliam4023 2 ай бұрын
can i use uberflex hose? i see some of youtuber tested it that there could be a potential damage to the machine itself by using it?
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
Hi there. Unfortunately we've seen the Uberflex can cause surging issues. We recommend a steel-braided hose, like a Kobrajet, to use this unit.
@bwilliam4023
@bwilliam4023 2 ай бұрын
⁠​⁠@@ACTIVEPRODUCTSwill surging issue damage the unit?
@bwilliam4023
@bwilliam4023 2 ай бұрын
​@@ACTIVEPRODUCTS Hi by using uberflex house which cause the surging issues. will it damage my active 2.3 washer?
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
Hi there. Apologies for the late response. It can wear down the motor after some time of continuous surging. It's best to avoid these issues to increase the lifespan of the unit and ensure you have a good detailing experience.
@bwilliam4023
@bwilliam4023 2 ай бұрын
@@ACTIVEPRODUCTS Thanks for the reply. I tried it first time today. The noise level is not as high as other youtuber mentioned. water output is def very good. the cleaning power is also very good. I just need time to adjust the chemical amount for this 1.6 orifize...
@tony8354586
@tony8354586 2 ай бұрын
WHY only a 2yr warranty when it’s double the price of the 2.0 and the 2.0 has a 2 yr warranty? You said you upgraded the unit so why not upgrade the warranty?
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
2 years is the standard warranty for most induction and brushless motor units. Even heavy hitters like the Kranzle, which doubles the price of the 2.3, comes with the same 2-year warranty for residential use and 1-year commercial warranty. There's a similar situation with units of the same price on the market.
@legacydentco
@legacydentco 2 ай бұрын
Did any other 1.1’ers curiously head to the comments too? 🤜🤛😎
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
Join the new 1.45'ers club!
@legacydentco
@legacydentco 2 ай бұрын
@@ACTIVEPRODUCTS ok fine 🫣
@TechnicalLee
@TechnicalLee 2 ай бұрын
Why is it so loud? Matt says it's the loudest pressure washer he's ever tested.
@ACTIVEPRODUCTS
@ACTIVEPRODUCTS 2 ай бұрын
Not sure why he would say that, the measured DB numbers don’t support that claim.
@NeemoHose-ir5ht
@NeemoHose-ir5ht 2 ай бұрын
Wonder why Matt says it’s loud when it’s not. Normal conversation decibel is mid 70’s. This pw unit is around 80-85 decibels. Maybe Matt’s hearing is a bit sensitive?
@Spirited282
@Spirited282 2 ай бұрын
@@NeemoHose-ir5ht JoshV tested it and it was closer to 90 i think? Either way if it is loud and i get it, earphones are a thing, lol
@NeemoHose-ir5ht
@NeemoHose-ir5ht 2 ай бұрын
@@Spirited282 maybe he had a smaller orifice on it during testing? I am not sure? Overall, I don’t think it is as big of a deal as some might try to make it out to be as a majority of setups will not have it where we are standing right next to it for a substantial amount of time.
@Spirited282
@Spirited282 2 ай бұрын
@@NeemoHose-ir5ht I agree with you and will be getting the 2.3 when i can. Seen videos of the 2.0 vs 2.3 and i actually prefer the sound of the 2.3. Very surprised however how uninterested Matt seemed for the 2.3, he loves and sells the 2.0 and this one seems much better with GPM and the like and is serviceable.
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