You're welcome! Thanks for watching!

That's awesome to hear! Good job! Enjoy your fan!

Amen😂

Yeah good install video but some one should tell this guy to cut back on the demonic FreeMason hand symbols in the intro.

That's awesome to hear! Congrats!

Thank you, and that's awesome!

Thanks, John!

NIce! That's great to hear! You're welcome!

That's awesome to hear! You're welcome!

Just curious but do you enjoy the lighting? Is it more of a spotlight or does it light the room? Thx

@@Professor5180 the light is good but I also have recessed lighting in my living room so I don't use the fan light often. I do use it in my dining room. I like the different temperature settings too.

@@vzndave Just picked one up for my bedroom. Thanks for your input!

You're welcome! We're happy to hear that the video helped.

We're happy to hear that the video helped. If you want the manual, it can be downloaded from the product page on home depot's website.

That's great to hear!

We are happy to hear that the video helped.

How did it go?

@@ceilingfans101 Thanks for the follow up. The short answer is that I managed to get the fan installed thanks to your video. I did not even look at the manual. The only thing the threw me off is that I have 2 hot cables (Red and Black) from the ceiling and the fan only has 1 red cable. The solution was to use one of the 2 from the ceiling + the white cable + ground and it worked perfectly. Thank you !!! 😀

Thanks for watching and we're glad the video helped! Great tip on the outlet box.

We're glad the video helped! Enjoy your new fan!

Awesome, good job!

Glad to hear that! So, 1.) you're obviously not completely inept :) and 2.) good luck with the new family addition!

Thanks and you're welcome!

that's great to hear!

That's great to hear!

That's great to hear!

Apologies for the late reply. We missed this question. We'd suggest capping the red ceiling wire and connecting the receiver power wire to the house live wire.

That's awesome to hear!

Thanks!

You're welcome! We're glad to hear the video helped!

We would suggest just connecting the receiver to the house black as shown in the video and not connecting it to any switches. With this fan, the receiver remembers the last setting for the fan and light. If you connect it to a switch, every time you turn the switch on/off, the light will change to the next color temperature and you will need to select the color temperature again. Connecting the receiver directly to the house power (black) avoids this issue. At most, you could connect the receiver to one standard on/off toggle switch, but again, the light control would be affected. We would not recommend setting this fan up with 2 switches.

Having a remote is a nice feature, but requiring it to use the fan properly is a pretty terrible solution. I am highly considering returning all these fans!

Technically, the fan's receiver can be wired to a standard on/off toggle style switch which would allow you to turn the fan and light on/off at the same time. We don't recommend using a switch because if the switch is turned off/on too quickly, it could cause the color temperature of the light kit to change. For optimal operation, the fan should only be controlled with the remote.

awww shucks, thanks! Glad the video helped.

Yes, as long as the fan and mounting bracket wires are green ground wires, they should be connected to the Bare copper house wire.

Thanks!

Thank for watching. Please make sure that the plug from the receiver is completely connected to the plug from the receiver and that all other wires connections are securely/completely connected. Sometimes, wire connections can loosen or disconnect during the installation. If that does not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team is pretty good at troubleshooting over the phone.

Thanks for watching. We would recommend wiring the receiver directly to the house constant power wire (black) and just capping off the switch wire. The fan is not recommended for use with any switches due to the color changing LED. The LED has a memory to remember the color temperature setting and if connected to a switch, the light color temperature may change each time the switch is turned off/on.

Sorry in advance for the novel i'm about to write. I would just double check that all of wiring is connected correctly. If wired to a wall switch, make sure that there is only one power wire connected to the fan. I'm not a licensed electrician (and you should consult with one if in doubt), but typically, a red wire is a switch wire and the house black is the constant supply wire. For trouble shooting purposes, i would wire the fan as instructed in the video and see if the fan works properly without the switch. If it works properly without the switch, the issue is the switch. If the wall control is a fan speed and light control, the issue would be with the switch. If wiring to a switch, the only acceptable switch would be a standard on/off style toggle switch. Hope that helps.

Each remote and receiver pair needs to be set to a unique dip switch setting to ensure that each remote only controls the intended fan. This is covered at the 4:06 mark. Since the fans are already installed, you will have to remove the canopy ring by twisting coutnerclockwise, and then unscrew 2 of the standard screws and loosen but not remove the 2 screws in the J slots. Then, you will be able to twist the motor housing to remove it from the mounting bracket which will give you access to the receiver. To dim the lights, press and hold the light button on the remote. While holding the button, the light will cycle from bright to dim to bright again. Release the button once the desired brightness level is reached.

For this fan, we recommend connecting directly to the house wiring and not using a switch. The remote receiver has the memory function and using a switch will cause the light color temperature to change each time the switch is turned off/on.

Let me start by saying that i am not a licensed electrician, and you should probably consult with one to figure out any wiring issues. Ok, with the discalimer out of the way, it sounds like the fan is not wired to the wall switch. The wiring described in this video and in the manual is for standard installation, connecting the receiver power wire to the house black wire. If your wall switch is wired to the outlet box is located in the ceiling, your house wires should be black, white, bare copper, and red (switch power wire). If you wired the fan's receiver as instructed in this video, the red power wire would not have been used. If you have a red power wire, connect the receiver power wire to the red wire and cap off the house black wire. That should allow you to use the wall switch to turn the fan and light on/off. The fan and light will need to be turned on initially using the remote, then you can use the switch to turn both on/off at the same time. Again, if you have any issues with wiring, you should contact a local licensed electrician.

Yes, super easy fix. Change the dip switch settings in the remote and receiver in one of the fans. This is covered at the 4:21 mark. The dip switches can be set to any combination of up or down as long as the settings in the remote and receiver match. This will change the frequency of the remote.

We would suggest just capping the red wire from the ceiling and connecting the receiver red wire to the house black wire. We are not licensed electricians and can not advise on specialty wiring and would suggest contacting a licensed electrician if you are not sure about the wiring. That being said, typically, a red wire is a switch wire. If that is the case, if the switch is a standard on/off switch, you can connect the receiver red wire to the house red wire and cap off the house black wire. That would allow you to turn the fan and light on/off using the switch. Please note that if connected to a switch, the light's color temperature may change if the switch is turned off then on rapidly (within 4 seconds).

i would check the connections and change the dip switch settings.

NO, the green wire is a ground wire. If you don't have a bare ground wire for the house, you can just leave the green wire unconnected.

Mine just died. Were you able to find a replacement bulb?

Glad the video helped. For a romantic mode, set the light to the 2700K setting and dim it down.

We do not recommend using a wal switch with this particular fan. Technically, the remote receiver can be connected to a standard on/off switch, but that may cause the light color temperature to change each time the switch is turned off/on.

Yes, the 60" version basically installs the same.

We would suggest making sure the wiring is connected correctly and that the wiring did not disconnect/get loose during the installation. That will sometimes happen after making the wire connections. If that doesn't resolve the issue, we would suggest calling the Home Decorators customer service team at 1-800-986-3460.

The light is controlled by 2 different buttons. The light on/off/and brightness is controlled by the light button on the left side. The color temperature is controlled by the CCT button to the right of the light button. To dim or increase the brightness of the light, press and hold the light button. While holding that button, the light will cycle through its brightness settings. Relase the button once the desired brightness level is reached. To change the color temperature of the light, press and release the CCT button. The light has 3 options: 2700K, 3000K, and 5000K. If the light does not respond to the CCT button, we would suggest calling Home Decorators Collection customer service at 1-800-592-5233.

Thanks for the question. We are not licensed electricians and without knowing your exact set-up, we can not advise about the wiring for specialized situations. We would recommend calling a licensed electrician to make sure the fan is wired correctly.

The dip switches will not affect the light dimmer. I would suggest making sure that all of the wir connections are complete. To dim the light, you need to press and hold the light button on the remote.

Thanks for getting back to me. That's what I figured but the dimmer would not activate no matter how long I pressed the dimmer button. All it did for me was turn the light on and off. Did call the helpline and after much review, I was told the dimmer would not actually dim the lights at all, and that's why the different mode light changes are for. Everything else worked. I'm glad your dimmer operates correctly. All wiring is good and decided to take it back. Thanks for your reply.

@@savnbest4last249 There may have been an issue with the receiver. The light will absolutely dim in all 3 different color temperature settings. The helpline person was mistaken. Sorry to hear that you decided to take it back.

Wow. Wish mine would have worked. I really liked the fan model. Is it necessary to activate the light and fan from the switch first for the remove to recognize? Thanks.

Just curious, since the dimming was not showed on the video, were you able to dim the lights pretty low? I like my light in my master bedroom soft and low. Also, I did use the power source from my current dimmer switch and did switch it to the high as possible setting.. Maybe this had an effect on why the remote wouldn't dim at all? Wondering if I would have had better luck in using a standard light switch? Thanks for your help.

it may help to knock lightly around the edges (like knocking on a door). Then push up a bit when trying to untwist the light shade. It also may help to wear rubber or latex gloves and hold the shade on the outer edges.

Thank you for your recommendation. I'll try it out.

Most clicking can be attributed to loose parts or wire nuts tapping inside the motor housing. Make sure the wires are tucked into the mounting bracket and outlet box to ensure they do not tap against the inside of the motor housing. Also, make sure the blades and the light kit are completely tightened. If those tips don't help, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team is pretty good at troubleshooting.

@@ceilingfans101 Thank you. i checked the blades and double check the wiring and still is making noise. I will call the cust serv. Thank you very much for your quick response!! You are awesome!!

@@luisbarcenas8664 did you repare the sound???

@@JoseHernandez-sh1nz I ended up returning it and got a new one. I couldn't figure out what it was.

The canopy ring twists off. See the installation at the 8:08 mark and then do the reverse to remove.

It sounds like the outlet box may not be completely tightened. If all other hardware is completely tightened, the outlet box seems like the only issue. If that does not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team will be able to get more information to help troubleshoot.

replacement blades can be ordered by calling Home Decorators Collection at 1-800-986-3460

Yes, the remotes need to be set at different frequencies. Watch the video at the 4:06 mark.

I would suggest calling Home Decorators Collection customer service. They can get more info and help troubleshoot.

Is the light installed and connected? If you are trying to test after making the wire connections, the fan will not operate until the light kit is connected. Also, make sure that if the fan is connected to a switch, that the switch is turned on. If those tips do not resolve the issue, we would suggest calling Home Decorators Collection customer service at 1-800-986-3460.

The easiest way we have found, if the shade is stuck, is to knock lightly around the edges (like knocking on a door, and then using some rubber gloves and holding the shade at the edge and pushing up and twisting.

You can have up to 16 of these fans in the same home all operating at different frequencies. If you have 2 fans, you will need to change the frequency of one of the remote/receiver pairs to make sure the remote only controls the intended fan. This is covered in the video at the 4:20 mark.

We do not recommend installing this fan's receiver to a light switch. There will be a delay between turning the switch on and the fan/light turning on. This is to ensure that the receiver does not suffer a power surge. Also, we don't recommend using a light switch with this fan because it could cause the color temperature of the light to cahnge each time the switch is turned off/on. The light has a memory to remember its last setting and using a switch may erase the memory since power to the fan/light will be cut off.

Technically, it can be done, but we wouldn't recommend installing this fan to separate switches. The main reason being that if you wire the fan directly to switches, you will lose the ability to change the color temperature of the light. If you must have the fan wired to switches, you will just need to cut the quick connect wire harness plug from the end of the fan wires. The black wire is the fan speed power, the blue wire is the light power wire adn the white wire is neutral. If you have any questions about the wiring, we would recommend calling a licensed electrician. Please note that you can not instal this fan to use both the remote and wall switches. Doing so will damage the fan's receiver.

Did you end up cutting off the remote quick connect? That's what I'm thinking of doing, since I don't really care about the light color.

Each remote and receiver pair need to be set to a unique dip switch setting so that each remote only controls the intended fan. This is covered in detail in the video. Fast forward to the 4:06 mark "Preparing the remote and receiver"

The best way to operate the fan and light is to use the remote and not use a wall switch. If you use a wall switch, the color temperature may change each time the switch is turned off/on. There is no way to change the default setting.

@@ceilingfans101 oh ok thanks for the info!

We really can't answer without knowing what the yellow wire is. We would suggest calling a licensed electrician to make sure the wiring is connected correct. The wiring from the house should have a hot wire (typically black) and a neutral wire (typically white). The yellow may be a neutral wire, but it could also be a switch wire. Sorry we can't be more help.

Watch the video at the 4:06 mark (preparing the remote and receiver). That section shows how to change the frequency if you have 2 of the same fan. You just need to set the dip switch settings for each remote. That will ensure that each emote only controls the intended fan.and receiver pair to a unique setting. That will ensure that each remote only controls the intended fan.

Make sure that the wires did not loosen after they were connected - happens sometimes. Also, make sure that the dip switches in the remote match the dip switches on the receiver. If that doesn't fix it, we would suggest calling Home Decorators Collection customer service. Their team is pretty good at troubleshooting.

Sounds like the wires may be crossed. We would suggest calling Home Decorators Collection customer service. Their team is pretty good at troubleshooting over the phone. They will also be able to send any replacement parts if necessary.

We would suggest just capping the red wire with a wire nut and electrical tape.