WHY TOP Etsy Seller Was SUSPENDED (He Lost $100k+)

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Ай бұрын

WHY TOP Etsy Seller Was SUSPENDED (He Lost $100k+)
Top Seller Gets Suspended From Etsy: • Top Seller Gets Suspen...
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@brandcreators Ай бұрын

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@asinglewomanontheloose5590 Ай бұрын

The major lesson for me in this is NEVER rely on one platform - that way if you are suspended, you have an income while fighting the problem. Many of the successful people I know sell on several platforms & some in antique malls.

@CurioCreativeAgency Ай бұрын

I have a feeling he was. Otherwise, this guy would be extremely stressed out. More stressed than he shows here. He seems smart enough to know better.

@SeedyJohnson Ай бұрын

But isn't Etsy taking down shops that are selling the same products on different platforms?

@asinglewomanontheloose5590 Ай бұрын

@@SeedyJohnson I don’t know how they would know unless one product sold on 2 platforms at the same time so you had to cancel on one or the other. It’s none of their business unless it causes problems. Personally, I’d sell different products on each platform.

@SeedyJohnson Ай бұрын

@@asinglewomanontheloose5590 Seems it's just a rule concerning hand made items. "According to Etsy rules, goods in the Handmade category must be produced or designed by a seller. Sellers cannot buy and resell handmade products from other suppliers or simply repackage items made by a third-party supplier." "Likewise, Etsy does not allow cross-platform selling. As a result, business owners on the platform cannot resell products from other platforms, like Amazon, on Etsy. However, it’s possible to work with to manufacture goods for Etsy dropshipping."

@manciamusic 2 күн бұрын

Diverse sources of income

@propertybyruby5943 Ай бұрын

love Etsy...no hate whatsoever... however, I would very much like to see Josh Silverman and his managements to open their own Etsy shop with a pseudonym name and try it themselves to be a seller like us for a month or three, without any Etsy staff knowing and see what's the official messy problems that the now sellers or trainers are facing. Sorry the scammers issues still doesnt seem to decrease and now scammers are so creative to come up with QR codes to scam sellers. Etsy needs to do better

@boluwaiye6181 Ай бұрын

Drop your email So i can teach you how to get started with Shopify for free

@aceenterprise Ай бұрын

Undercover boss, I love it.

@KC-ed1dj Ай бұрын

I am convinced that some sellers have relatives working at Etsy that make sure to remove their competitors. It makes no sense otherwise. The relationships between some shops and Etsy employees needs to be investigated.

@ecouturehandmades5166 Ай бұрын

Wearing a tin foil hat doesn't help. Of course there has to be less than 6 degrees of separation between an Etsy employee and a seller or two. That's how most businesses get buyers.

@ifeifesi Ай бұрын

Unlikely, because many small, and insignificant sellers get closed down for no reason especially right now in time.

@psychtidbits5803 Ай бұрын

YEPPP Nail on head!

@IngridFrangos-ur7nh Ай бұрын

I am 100% agree.

@bakshesh Ай бұрын

I'm convinced that my suspension is not happened by accident, i believe what you said that someone afraid I will wrise to compete with him, i was start to doing good and about to do very good, suddenly I had some one cancelled his order without any reason he said I don't need it anymore after that I had my store suspended and after that I have 4 from 5 orders cancelled with 1 very bad review Now I'm about do my own business, I'm gathering my self and will see what to do, I love to share that with you because what happened to me is not fair, and I believe who did that to me will be punished by mighty god, I believe that

@anassinovic4074 Ай бұрын

This is not fair Etsy suspend an account just for unpaid "7$". I think this is a red flag for all sellers on Etsy ! it's time to leave this bad platform forever 😔

@Ayman-sk4zd Ай бұрын

Paying $15 and getting suspended without any reason and withouy any refund , this is a clear SCAM!!!🤬🤬

@DigitalDarling88 Ай бұрын

I have two very successful stores in a competitive field that were both erased! I spent $11,000 to open my stores. Honestly, Etsy needs some serious correction- they act like they have no rules! Anyone this happened to needs to file a complaint with the Better Business Bureau. This is not his fault or my fault!! Etsy is doing this now- they are owned and manipulated!

@bb1330 Ай бұрын

Just checked and his Etsy shop is up and running.

@rozelynn8040 Ай бұрын

I’m not sure why you’re surprised about this. Things Etsy is doing or not doing now have no logic. The fact that there is no viable, tangible, caring support for its sellers- this alone should make people run.

@brandcreators Ай бұрын

I agree, we need to have LIVE customer support for sellers.

@sharonalicea7998 Ай бұрын

@@brandcreatorsnot only a live support line would do, they need to know all Etsy rules to the t. Etsy is famous for outsourcing the little number of humans that do “customer support” and they are not trained correctly.

@spitfirenana1234 Ай бұрын

@@brandcreatorsin all honesty a company that has 8 BILLION dollars AND offer no support for their sellers Etsy’s number one customer is the seller because without the sellers there is no products which is no customers - it’s appalling this company makes billions and offers no support About the same as KZfaq correct? After all humans are honestly a necessity when dealing with issues where you have to think out of the box and resolve issues - seems the company would be worth much more in the end

@brookeshow Ай бұрын

Etsy needs to be under a federal and state review. How is there zero advocacy and lobbying?? Etsy's C-Suite awards themselves insane stock options only for them to sell shares every quarter or year (most executives who believe in their company HOLD their shares). Says a lot.

@tayfan2 28 күн бұрын

Welcome to AI. It just does as it is told.The only sense that it has it what a programmer gives it. Who owns Etsy? Somehow get this glitch in their approach to a real human at the top of the company. Good video!

@godschildyes Ай бұрын

Why are these sellers who've been banned not going to mainstream news about this? I'd blast this all over the news if it happened to me!

@forgedglory Ай бұрын

On my Etsy shop I had the lead time set as far out as was allowed. When customers purchased I reached out to them with a message saying how far I was backed up. I still had 3 customers give me low reviews and they sent complaints to Etsy about how long it took for them to get their order. All 3 even said the product was good they just didn’t like how long it took. It didn’t matter to Etsy that they got the items in the allotted time, I had 3 low ratings and 3 complaints in 1 quarter and they shut down my store. I had an over all 5 star rating for 4 years. I was selling about $5000 a month in this one shop. Opening my own website was the best thing I could have done for my business. Wish I had done it before Etsy shut me down.

@katieserra6492 Ай бұрын

Wow! Etsy should not have been able to do that.

@donbentley2207 Ай бұрын

I think of etsy as being a mall and the sellers being the stores in the mall. The mall doesn't care if the buyers didn't get an ordered product faster than the store told them it would take. The mall doesn't care if a customer doesn't like the quality of a product they bought....The mall owners only care that the stores pay their rent. Etsy has control issues and their expectations of sellers is unreasonable and unrealistic. And this will continue until sellers band together and take etsy to court. Period.

@tayfan2 28 күн бұрын

Sorry to hear. Being backed up means your store was popular. You could have just closed for vacation to catch up with orders. We buyers don't remember shop names.

@zerocrystal1 Ай бұрын

Etsy bring Ai to make their platform be another level. How come they just cann't do a common thing by just automatic deduct the payment from credit card??

@LadyAmy7464 Ай бұрын

Why would any seller consider a platform that lacks customer service? This situation could have clearly been resolved with an email, text message or phone call from a human being working in Etsy customer service… end of story! Makes me re-consider opening the shop on Etsy I have been wanting to pursue.

@biosh4x 16 күн бұрын

Etsy no longer has human communication for shop owners. Because when I had issues, I reached out and everything was a chat generator. They made their money, so they don't care anymore.

@monsteraetc Ай бұрын

Just another video convincing me to never sell anything on Etsy.

@Liz-wz8dh Ай бұрын

It's really not worth it. The management is so terrible.

@stevenreid_youtube Ай бұрын

This is such an important reminder of the need for sellers to stay vigilant about their account balances and for platforms like Etsy to improve communication methods to avoid unnecessary suspensions.

@bfs1209 Ай бұрын

Geeees man...for $7!!! That's not cool Etsy !! Come on!

@dmmchugh3714 Ай бұрын

People (ie., sellers) should directly contact the Etsy board of directors with this issue for the reasons cited at 08:26. It is easy enough to find the names of the board members. As an understatement, Etsy needs to greatly improve customer service and support for sellers.

@RAY-NOGUES Күн бұрын

the same thing happened to me, they closed my store but the worst thing is that they don't give you any explanation and you can't even appeal because they don't give you the opportunity to fix where you failed if you really failed in something. our store was of handmade latex masks. and everything went to the ..... I don't know what to do.

@sherriclark3908 Ай бұрын

I follow this channel and seen the video when he posted it. It was so heart breaking to see.

@saguaroblossomcustom2687 Ай бұрын

Same, I follow him as well.

@sugarbomb26 Ай бұрын

I am an Etsy seller. Back in 2014 through 2017, I had been assigned a personal 'Etsy Advisor'. I could contact them anytime freely about anything Etsy related. This was a program that Etsy introduced and they hand picked sellers who were very successful to be part of the program. I was very lucky to have had the opportunity to have a close relationship with an Etsy staff member who I regarded almost as a 'mentor' in many ways.

@sharonalicea7998 Ай бұрын

Josh Silverman doesn’t even post anything on his X account anymore. So I don’t think posting anything to him would help.

@ecouturehandmades5166 Ай бұрын

What I do not get is that Etsy WAITED TWO YEARS(??????) to collect on this old account? Basically impossible as Etsy shuts you down if you owe them money at the first of the month and you haven't paid the bill by the 15th.

@tayfan2 28 күн бұрын

Etsy is not a person. Techies run these sites. They program according to what end result they are told to achieve. This is the problem when tech bros become "business people". No human touch. Everything become data in, profit out even inadvertantly cutting off their nose. Etsy could have a great opportunity by hiring real people as problem solving liaisons.

@neutralzsdesigns488 21 күн бұрын

meanwhile copy cat sellers on etsy keep selling sooo unfair ! ETSY wake up you're going down

@sandfayreacts Ай бұрын

Someone said he also had a lot of negative reviews because the quality of the items were not good.

@brandcreators Ай бұрын

He actually discussed that directly in the video. That's the reason he had the other account and was no longer using it, the products were for a different niche and were not the best fit.

@teolita Ай бұрын

7 dollars are not a valid reason. It is just an excuse. Someone was paid a good money to cancel him.... Yes, there is no logic to cancel a shop which brings them money if they don't replace it with something...

@abdennouranas137 Ай бұрын

I opened my shop 2 days ago, charged me $15 to open a shop then after 2 days i got suspended for no clear reason i didn't even made my first $1 and they didn't refund my money

@DigitalDarling88 Ай бұрын

Yep! 100%

@heatherjardim3878 Ай бұрын

Same here, I opened a new shop on Etsy (I already have 4 shops on Etsy all with 5 Star seller). I listed a couple of items, as it was late in the evening. I thought I'd leave it and continue listening the next day. It was closed down overnight because it went against their policies. No refund, I objected but was told their decision was final! I'm now in the final stage of building my OWN website as a backup!

@DigitalDarling88 Ай бұрын

@@heatherjardim3878 You can file a report with the Better Business Bureau if you are in US. When you go to file and search the business Etsy pops right up! Just tell what happened and ask for your store back.

@tayfan2 28 күн бұрын

Why aren't people printing out the Etsy policy and READING it and watching what not to do videos BEFORE opening a shop? Entering the business field means that YOU have a responsibility to learn the rules beforehand. Don't end up just giving away $15 because you did not do due diligence.😊

@asmith4786 Ай бұрын

I don’t believe this is the whole story . I hate to be cynical but I think he is not telling everything . I saw another video of his where he talked about having to refund a lot of people for products they received because the quality was not good. He blamed his supplier even though he knew what he was sending out . Not saying this this is the reason he got shut down . Just think there is more to it .

@ecouturehandmades5166 Ай бұрын

Yep. More than one red flag here.

@sparkles1260 Ай бұрын

I was thinking the same thing - something doesn't seem right?? I would like to see that video but I'm guessing he removed it@asmith4786

@elizavella Ай бұрын

@@sparkles1260 although thats a good point and something to think about. Etsy does do this to shops all the time. If you have more than one shop and you owe a balance and its not paid they will shut down all of your shops. They did it to me a few years ago. I had 2 shops and one I forgot about and owed 3 dollars and because the balance was past due they shut down my old shop and my new one. They didnt say anything no reminders of payment owed they just shut them both down. When i paid the balance they reopened both my shops back up again. All your shops will always be connected and if you screw up in one they shut them all down!

@karenl8837 Ай бұрын

Yup, and it’s time Etsy stepped up and made the reasons clear

@richm34 Ай бұрын

Makes sense. Etsy is a big company that I hope is smart enough not to shut down a big shop for $7. And if they did, why isn't it back up yet?

@sheilathompkins8844 Ай бұрын

Communication is very important, a simple message before these surprises would help. It’s already a challenge to keep up with the expectations and stay in compliance without notifications. It’s unfortunate for such a loss for $7! A simple reminder could have made the difference 👑💜🙏🙏🙏

@KC-ed1dj Ай бұрын

Etsy didn't lose 100K for closing his shop. One of his competitors (probably some Etsy employees's relative) MADE that 100K instead of him. Etsy lost nothing.

@MrJimArt Ай бұрын

not necessarily true. if he is making unique products etc

@Thecraftyblacksheep Ай бұрын

That’s assuming that those people that would have purchased from him; did in fact still Purchase from Etsy platform

@zerocrystal1 Ай бұрын

A shop make 100K and B shop make 100K. So Etsy get 200K. Etsy close A shop, only B shop opened. Etsy will get 100K, and lost 100K. Am I wrong?

@sintijabilika8689 Ай бұрын

⁠@@zerocrystal1if the B shop sells dog collars, people will go to shop B, because shop A doesn’t appear in the search anymore.

@HazelOakFarms Ай бұрын

Similar thing happened to my shop. But I don’t even know why they suspended me. We used to do over 20k+ a month on Etsy. They suspended us for about a month. Now, 1.5 years later we are lucky to do 3k a month on Etsy. I’m guessing we are shadow banned now

@Laflaqua-hg5yx Ай бұрын

Etsy sending us emails to warn us about a possible suspension for XYZ reason is clearly to hard for them. The way their whole business is set up is through software automation… don’t get me started on the amount of shops who get closed because they logged in from a different IP address and Etsy thought someone is hacking their account. BOOM 💥 No warning, suspension! And 4 weeks trying to get it back. Considering we live in the 2024 and people travel the world with their Lap tops and Log in from different countries. But Etsy is not on board with it. I’d like to know how they‘d feel if Etsy got Suspended over night. They deserve the same stress they are causing to us.

@mercyguerrero5240 Ай бұрын

Is true but you have to have different emails for every shop you open is hard to keep up. It happened to me I got suspended because I wasn’t paying attention to that email I did closed the shop but I neglected to look that I owed $2.36 but luckily I was able to get my shop back it took Etsy 1 year to suspend me. Etsy should have their programmers and design the platform where you can have all your stores in one email, with different links

@austincaufield6425 Ай бұрын

So, I have been thinking about opening a shop on Etsy been going over all the rules over and over. My computer now is pretty old and eventually will have to buy a new one. So, what happens if I set up an account with this computer and it's IP address and then buy a new one and have a new IP address? then gets shut down because of a different IP?

@Liz-wz8dh Ай бұрын

And clearly Etsy doesn't care very much. I mean, who sets up a system like that in this modern age? There's no awareness of business standards or anything.

@Laflaqua-hg5yx Ай бұрын

@@Liz-wz8dh absololutely true!

@kristiaanverberne8419 Ай бұрын

Great video and I feel for all the people who are unfairly suspended. However there is one very important advice: Make sure you OWN your shop!

@sweedon7 Ай бұрын

this is intriguing but I'm thinking there may be more to story. I have Etsy stores and sometimes they release my payment early in the morning before I do my shipping. So when I purchase shipping labels I end up with negative balance because funds were already released......they take that owed shipping label money out of my bank the next day....they never wait more than 24 hours to get their owed money. So that part of his story seems a bit strange to me that Etsy would let a negative balance sit that long.

@20NewJourney23 Ай бұрын

Etsy probably couldn't charge the card on file because it was likely expired. Or he removed his payment details from the store knowing he was shutting it down, so Etsy couldn't charge a payment method. It's not unreasonable to believe the account had a balance owed for that long.

@sweedon7 Ай бұрын

Exactly....if he planned to shut store down....went into account and removed his payment details ...he would have seen there was a pending charge. And...when the account was active he could have given a credit card number that was ready to expire.

@v_lavender7452 Ай бұрын

Has etsy responded to this growing criticism of their new business model in any significant way? Its really only a matter of time if they havent already. I look forward to seeing what they have to say. Also i am surprised that we dont have more “etsy alternative” platforms popping up- unless Etsy has some kind of trademark on/on parts of the concept of handmade ecommerce that is making it difficult for other platforms to get set up?

@sweedon7 Ай бұрын

@@v_lavender7452 Michaels craft store opened an online marketplace for handmade items about a year ago.

@LoneBagels Ай бұрын

Adding a follow up comment. Something similar happened to an Amazon FBA seller. He was among the top sellers but got shut down. And it took months to get back online. What was the reason you ask? Dude had a non American last name, Amazon confused it for a company name. So, they shut him down. Even though clearly his passport, SSN and drivers license confirmed his name. Here’s a tip, legally change your name to a celebrity last name like Johnson if you want to run business in a US platform 😊

@bakshesh Ай бұрын

I had my store suspended after 6 years on Etsy, i made an appeal and support reply me fast with no, i try hard to reach support but till now no response

@aceenterprise Ай бұрын

Etsy's holding up a dollar for a nickel. Chris's explanation makes the most sense to me as a programmer. Unfortunately, as a programmer, I can't tell you the number of times you try to think of all the possible scenarios that a user might try or encounter, and the end user finds that one thing you hadn't thought of ahead of time. It's not the end users fault, but I can empathize with the developers knowing how it can happen. That being said, I also agree with Chris, that if you're logged in, something that critical should have a big red banner that can't be dismissed at the top to notify you that you are in jeopardy of losing your shop.

@brandcreators Ай бұрын

Yup, it would make a lot of sense to have a banner somewhere to let the seller know before you shut them down.

@katieserra6492 Ай бұрын

I saw Vlad's video. It broke my heart for him and was super confused about how Etsy handled the situation.

@fuzzysjamaicankitchen Ай бұрын

Them not having any immediate, support is part of why so many are getting scammed on their platform ,you have a problem on ebay or the others atleast you have a chatbot or some means of simply asking a simple question without having to email an wait for days or maybe forever if they choose as they say to. Ignore your emails

@austincaufield6425 Ай бұрын

Honestly EBAY is awesome. I can actually speak to a representative and they have helped me fix several issues.

@Ayman-sk4zd Ай бұрын

Paying $15 and getting suspended without any reason and withouy any refund , this is a clear SCAM!!!🤬🤬

@DigitalDarling88 Ай бұрын

Oh they do way worse than that! I’ve lost thousands because of them. Etsy needs shut down.

@dianneoberski2212 Ай бұрын

Same. Paid set up fee and within minutes suspended account. Have emailed numerous times but no reply! Nothing but thieves. If they can do it to one person they can do it to many! I want a refund! Shocking company!

@aquaearthnfirequ_pinsnsavi1721 3 күн бұрын

This a great channel for peoplee looking to become sellers on these different platforms. I was recently going to sign up with the guy who was advertising his services to help people become Amazon FBA seller. He offers to do all the setup work for you (well him and his team) for a minimum of an 4 figure fee. He was very convincing abd dont get me wrong he sounds like he's ligit but my thing is, paying you to start my business gives him powers over me and most importantly what the hell would i be learning If he does all the set up for me? Doesnt sit right me and to me can cause potential problems like the ones in your videos. Plus he can ultimately make sure that never out sell him. Maybe, im not sure but seems like it to me. Im novice to all of this but im learning. Thank you!

@TheGeekAuthority Ай бұрын

What are the legal implications and violations against Etsy that can be taken? Federally, utilities and credit cards are required by law to make three attempts to let you know of a past due debt before they can shut you down or turn off services. This sounds more like a class action lawsuit to me.

@karenl8837 Ай бұрын

Etsy isn’t a utility or a credit card though.

@TheGeekAuthority Ай бұрын

@karenl8837 but they have follow federal commerce regulations. And misrepresentation of service is a federal offense. If Etsy is a registered business in the US.

@karenl8837 Ай бұрын

Is it a misrepresentation of service though? Doubt it especially if you’re not playing by the rules. Most people shut down have done something, even if they’re too ignorant of things like intellectual property. It’s still an offence if they are ignorant. If there were grounds for a class action lawsuit there’d be lawyers out there recruiting plaintiffs for it. They’d not miss that opportunity.

@TheGeekAuthority Ай бұрын

@karenl8837 once again, you are missing the point, if no notice of past due issues are brought to the attention of the customer - usually three attempts- to be given the chance to recyify issues - shutting down services with no notification or reason by AI or bots is illegal and a class action suit argument can be made. You really think this is legal to blindly shutting off shut down or terminate services on etsy sellers?

@nicholahartwell5868 Ай бұрын

Coming from a legal background, that’s exactly what I said on another video!

@aquaearthnfirequ_pinsnsavi1721 3 күн бұрын

Cant they so auto emails that can send out alerts every so often?

@TTsPlace14 Ай бұрын

I gave up on Etsy I had 2 shops 1 was 8 months old and the other one was brand new at 5 weeks old and both were permanently closed … they sent some vague email saying that I went against policy… not sure 🤷🏻‍♀️ Just be very careful with your Etsy shop and your listings …

@Ayman-sk4zd Ай бұрын

Paying $15 and getting suspended without any reason and withouy any refund , this is a clear SCAM!!!🤬🤬

@Austin-kt7ky Ай бұрын

Can somebody explain why a shop would have an outstanding balance? I'm considering opening an Etsy shop and would like to avoid this problem. What does a shop have to pay that isn't done automatically?

@austincaufield6425 Ай бұрын

Yes, for sure. I keep hearing all these horrible things and wonder should I even bother.

@GushOnline 11 күн бұрын

One reason I can think of is if you use Etsy ads. You get charged whenever someone clicks on the ad but Etsy bills your card once a month. So an example would be you get billed at the beginning of June for all the ads people clicked on in May. He said he had closed the shop. He may have closed it before that final bill came through. Or maybe it was the listing fees.

@PracVegetarian Ай бұрын

An old account owed Etsy $7

@brandcreators Ай бұрын

yup, it's kinda crazy that they would not look at his other accounts before suspending.

@CharlieCL Ай бұрын

I have told them to reserve some money in account but they said they cannot. they have to transfer all money to sellers in setting time. Their accounts are not professional.

@MrMamdouhMansour Ай бұрын

Hi there I have my own shops on Etsy and they closed it down for no reason I don’t know why I am new on Etsy from few months a ago I did 2 selles for now and I do handmade bags I sent them mail and waiting for there replay but really this make me down cause I works hard to grow up my business this not faire at all

@dazzle.r Ай бұрын

please how did you create second shop? What did you change?

@aquaearthnfirequ_pinsnsavi1721 3 күн бұрын

Or send a quarterly house wide email to all sellers to check outstanding balance and the implication if not paid! Sounds reasonable gor both parties!

@jenmarkosian8720 Ай бұрын

Poor guy! I can’t believe Etsy doesn’t listen to their sellers still.

@RVincents Ай бұрын

First question...had Etsy tried to contact him in the past over the 7 bucks? If so...we better open every piece of Etsy mail. I learned this from my 14 years with Amazon...Read EVERYTHING. Yet... This is so frustrating because he tried to pay it...but honestly Why would someone who makes that much money rely solely on Etsy? If we have a shopify store that is linked to etsy is that a way to have all our contacts. I was going to use etsy for clients who want to buy from me... I am thinking I will keep those in a private online store....

@PracVegetarian Ай бұрын

Someone wanted him out of the way for Xmas

@psychtidbits5803 Ай бұрын

YEP! Vicious!! 🤦🏼‍♀️

@WhyAmIReacting Ай бұрын

Quite Frankly - Esty should have sent an email to all accounts advising of the $7 debt and allow 7 business days or face suspension of all accounts.

@EduardoTorresDeMadera Ай бұрын

It is very unfortunate but what about going to Amazon handmade market place could be huge in comparison with ETSY? Does that make sense?

@pat4005 17 күн бұрын

People and other YTers have said it is worse.

@DigitalDarling88 Ай бұрын

Also, every time Etsy shuts my store it’s right before pay day!! They have kept over $400 of my sales money! I never hear back from their joke of a customer service.

@sintijabilika8689 Ай бұрын

We have made more than 80k sales and our Etsy shop was automatically suspended for 24h, because of 3 euros which they got back almost immediately with the new sales. We never have a day without a sales, on average 10-15 a day (which is low, we used to make at least 30-40 sales a day a couple of years ago) and since the shut down our shop is struggling to make sales and have visits, I don’t know if it will ever recover, all because of 3 eur…

@DigitalDarling88 Ай бұрын

It’s because someone wanted your shop shut down! I’m convinced they have a program where top sellers can pay to have competitors shut down. You need to file a formal complaint with someone like the Better Business Bureau here in US. I also made sales every single days and had rave reviews… yet all 5 of my shops were shut down for no reason. I was constantly harassed by a competitor with a huge shop.

@Tajinnn 16 күн бұрын

Wow this suck…etsy has to invest in decent customer service department for sellers…by tiers if they want…they need portfolio managers who know the customers (sellers) and can speak from their pov.

@wendiwestvincent7915 Ай бұрын

So first of all, Etsy created their own problem by requiring every shop to have a different email address instead of just straight up allowing people to create multiple shops under one owner credentials (tax id, bank and payment info, email etc). Legitimate sellers would have no reason to create multiple accounts. This situation just shows the absurd levels that having no real seller support has gotten on Etsy. I get that really don’t care about individual sellers situations or problems, but this one really cost them a ton….first the fees they lost from a top seller, then advertising fees. I have followed Vlad for a long time, I have even purchased his course, so I know he does advertise pretty aggressively, so they lost that as well. You are absolutely right when you said that shops that get to a certain level should have account mangers at Etsy. They need to be careful not to alienate the best sellers…which they are starting to do more and more.

@mayrag6019 Ай бұрын

Yeah, hopefully this stops happening to sellers soon!

@robinstanley4217 Ай бұрын

Already watched

@seazestyt Ай бұрын

When comes to Esty support and fairness there is none. Selling at Etsy only is gambling with your livelihood.

@SAG1028 14 күн бұрын

I was going to open an Etsy shop, but this gives me pause.

@lynnebishop875 Ай бұрын

Unbelievable!

@ingridbond3432 Ай бұрын

excellent discussion... this new ai world IS INSANE

@m.a.3690 Ай бұрын

I wanted to see what a customer would experience when they will by my product. So i used my second etsy account to by one of my products and i was suspended. Should I admit my mistake to them in my appeal? I know innocent but dumb mistake

@DigitalDarling88 Ай бұрын

You are allowed to do that. They shouldn’t suspend your account for that. Especially if it was just one sale.

@LoneBagels Ай бұрын

Most of the Etsy devs and support folks don’t care 2 cent about Etsy and its sellers. Otherwise, you wouldn’t see stuff like this happening. What’s really frustrating is… good honest people get shut down without any warning. And it takes weeks or months to reach any resolution. Btw if you’re making $60K, you don’t need Etsy anymore.

@kiutpi 29 күн бұрын

Etsy needs to be stripped away from its B Corporation status Full STOP!

@michellehabza2290 Ай бұрын

In the old days if you had an issue with a company you would write or call someone and most times someone would get back to you. Technology has given these large companies permission to remain anonymous and non responsive. I never hear about how these companies act quickly to fix or apologize or make financial amends. Amazon, Ebay or Etsy or any platforms seem to be SO large they don't have to care. It is so upsetting and I would love to see someone take these big companies to court and win big! But they know most makers can't or won't. UGH. I hope Etsy sees this and makes it right for him and everyone they have affected. Wishful thinking but hoping these videos will bring change and have the right thing happen.

@robinboogaerts2828 23 күн бұрын

This is very sad, and unfortunately very common. Etsy doesn't have a very sophisticated algorithm for these things. With all due respect, your analysis of what happened is missing some details. Accounts are not associated with names, but with MAC addresses and IP adresses, as well as physucal adresses. Etsy keeps the possibility of different sellers having the same name. Unless you follow a strict protocol to keep accounts seperate - which is possible - they will be linked for sure. What happened there is that one shop got flagged for violating terms of services, which equals for the algorithm this seller is harmful to us, so all the associated shops got automatically closed. There is no human making an analysis of the violation, and determining the gravity of it, just bots. Hence the irrational nature of such bans, for our human eyes! Etsy should absolutely improve on these systems and humanize them ASAP, otherwise it's gonna be just like Amazon. A big annonymous machine with rules but no common sense.

@Ivanjlong 19 күн бұрын

It's a Russian roulette. I can confirm that sometimes Etsy could take down your account due to the things you are referring to. Sometimes it's due to a seller's fault, and sometimes the algorithm just goes crazy and picks your account randomly. I've experienced all these cases. I can't be sure, of course, because Etsy's email doesn't explain why your account was banned. Sadly, for those who have no time or the skills and knowledge to manage an online store by themselves, relying on Etsy and its 90 million client base is essential.

@raldotromp Ай бұрын

This is absurd. How TF does Etsy not realize what they are doing?

@brigittenalesnik7258 Ай бұрын

ETSY ............. i am out shut down moved my shop, had no problems with Etsy it is very clear that they have no clue........poor poor managing.... you guys should be managing. You clearly are more invested than Etsy how sad...keep up the good work men...... Send them a course on how to run a company!!

@IvyPlans Ай бұрын

Honestly, this should be not be allowed. Etsy should have more respect for its sellers.

@mamabear_do 21 күн бұрын

I hate @etsy like literally hate them ...

@MrJimArt Ай бұрын

Ya I'm not going to even start .. even though I have made my first sale...this is not a normal business practice , people make mistakes , and if AI was made correctly you would get a notice , and have 60-90 days to fix the problem , IRS and CRA are way easier to deal with!!!!

@mimihihi7462 Ай бұрын

Etsy is getting ridiculous !!

@abolsley1 Ай бұрын

No link for the video you used

@brandcreators Ай бұрын

It's in the description :)

@ecuadorious Ай бұрын

Wow, Etsy told him why they suspended him? He got more than I did.

@DarekBirton Ай бұрын

It is like having to pay sales tax and you forget to file and you get penalties monthly

@wendemaliani6172 Ай бұрын

I saw this before, he has a couple videos. It definitely made me think twice about selling on Etsy again!!! I’m looking elsewhere!

@hornomat6099 4 күн бұрын

Amazon has an option of call back and talk to a real agent. Etsy save money on hiring hr

@CatnipCalamity Ай бұрын

On Etsy's side, they definitely need to look after sellers better. Send email reminders and have notifications on all the seller's accounts when they log in. If they don't respond, a final reminder before suspension. Simply suspending a big account isn't just losing them money short term, they risk losing the seller's business completely if they say, “screw Etsy!” and sell elsewhere. On the seller's side, I think it's wise to keep on top of multiple accounts and pay any fees off. But also, there is a vulnerability in relying on someone else's platform for all your income. I've always believed in multiple revenue streams and trying to get an email mailing list going so that if a platform fails, you can take your customers with you. Better still, building your own site where you are more in control. I'm surprised this seller was making so much each month, but didn't seem to have a backup shop.

@ibougur Ай бұрын

I am selling more than 3 years with 21.250 sales with star seller badge and they suspended me and did not open. I will go to their office and protest there. If you want you can join me.

@janeenharrison1953 Ай бұрын

As a Top Seller on Etsy, WHY he does not have a direct support contact to Etsy??? (VIP, Prime member, etc.) That's called insurance. I don't believe it was for $7. He was making too much money to someone ( competitor, frenemy, a company) and they got him. Life Lesson: have a backup! Another job, another platform to sell on. The main thing I don't trust is People.

@CoffeeJake Ай бұрын

The big takeaway- if your store is shut down, you broke the rules. Didn’t pay your bill…shut down. Sold licensed merch…shut down. Lesson- don’t break the rules and you’ll be fine

@pat4005 17 күн бұрын

But stores that are blatantly copying Disney and game company designs etc., are still open and selling. Brand new stores, many who have not even uploaded products yet, were shut down permanently for no reason. Those shops could not have "broke the rules", when their $15 fee was accepted, and they were allowed to be open. They had not even posted a "rule breaking" item, let alone any items.

@Queen.of.h_arts Ай бұрын

Ummm..$100,000 per month and he’s upset? He should have plenty of cushion in the bank to not be hurt. I couldn’t imagine having this kind of income!!!

@dynamicchecklists127 Ай бұрын

I don't think Etsy looks at it as a loss for themselves. Customers who would have purchased from him will purchase from someone else. From their point of view, it's probably not a big deal to shut down a big shop.

@janeenharrison1953 Ай бұрын

Agreed! Apparently, Etsy IS making alot of money to be able to shut him down.

@richm34 Ай бұрын

We have autobilling turned on in our shop, so any balances are paid on Etsy's periodic schedule. I think I'm missing something. Why wasn't autobilling turned on in the cat collar shop? Also, why doesn't Vlad get an attorney and go after Etsy for damages? Deep pockets usually means settlement. Just sayin. It also would be a big wake up for Etsy management and board.

@kiramatzu Ай бұрын

thhe worse is that etsy aprox lost 12 % plus listing fees of 100k if you round that with other fees like 13000 for 7 dollars etsy lost posibly 13000 lol due ai

@dropshipincanada Ай бұрын

I’m sure they made that back with a new seller, this is chump change to them lol

@tommyrocket2604 15 күн бұрын

This what happens when you run a business through a platform that has ABSOLUTE CONTROL over YOUR creation.

@sushistar4498 Ай бұрын

my shop suspended too , i have 10k sales and 1000 positive feedback

@user-ry2ng7wy6p Ай бұрын

They're on Instagram ❤

@AmazinGraceXOXO1 Ай бұрын

This is ridiculous. Seven dollars????

@theycallmeshay-shaygirl7364 Ай бұрын

He had another shop and forgot that 7.00 was the fees on that shop.

@DarekBirton Ай бұрын

Hopefully he didn’t put all his apples in one bucket. He has to diversify off of Etsy

@robinbrown6379 Ай бұрын

it was a back payment to etsy he missed along time ago and he paid it

@overachiever6165 Ай бұрын

Etsy does not care and is a failing model. They do it to everybody. If Etsy comes back and saves his shop they will be risking billions in lawsuits. They closed me down. I'd rather sue. A lawsuit seems most profitable. No matter how big you are, you are no different from any other seller. Nobody cares that he was getting a 100k a month. He shouldn't be whining. Where is that money? According to Etsy any seller is replaceable.

@DigitalDarling88 Ай бұрын

It wasn’t the $7 come on! Someone wanted this guy shut down! Most likely a competitor who had paid Etsy. Please contact me - I would be willing to do an interview about what happened to me. And please encourage people to start filing complaints sign the better business bureau

@RVincents Ай бұрын

He needs to sue ...I am sorry but unless they get sued Nothing will get done...at the very least he needs to contact his state representative and ask for help in getting the ball rolling

@beverlymelton5701 Ай бұрын

Fire Josh Silverman. He wirks for the sellers who make money for Etsy. No shops, no sakes. He is a terrible CEO. What kind of board idiots think his form of leadership is spot on? He has ruined Etsy. Etsy needs a competitor. Any techies out there who care about sellers?

@jurgamalukiene5430 Ай бұрын

Etsy deactivated one of my top listings with no explanation just that it violated handmade policy. It is 150k eur in revenue this listing made alone in 2 years. All support request are auto closed, no options to do anything, just complete ignore. I have a dublicate of this listing in shop with different variations and photos and this one is not baned. I have no idea of the reason why it was susoended. I red policy 10times and I can't think of anythink that could triger this exept, that we sell it outside Etsy and same photos could trigger bot that we not actual make it but resell.

@spottedsparrowgardens9999 Ай бұрын

I had an item banned without reason just read our rules b.s. no one got back to me ever. I figured out i left off the blurb that this isnt approved by fda was probably it. Its like a guessing ame. Why cant they TELL you amd communcate?!

@satalley2054 20 күн бұрын

Can we all stop using etsy?

@thomasnox1141 Ай бұрын

Etsy doesn't care. They're not losing money, the just made other stores to sell more which probably made even more money for Etsy.

@Dodgeowner 22 күн бұрын

I worked holidays for my friends etsy shop, that had been there since 2007. She wasn't big, but at Christmas she needed help. All her proceeds went to their 501c3 animal sanctuary. They suspended her account due to some "safety" issue on a needle minder. She had been selling the needle minder for years and...they held her money for I think, 30 days? But other shops sells the needle minders were still in business. That was the final straw. So I don't work Christmas and she has found other employment.

@richardjones8236 Ай бұрын

If Etsy wants to shut down my shop over anything, even $0.07, go right ahead. I have multiple streams of income for exactly that eventuality. We know how much money Etsy lost by shutting down this guy and "ALL" his Etsy business. But you'll never know how much money you'll lose from all the people who read my blogs and pass on Etsy. Good luck dealing with the Chinese.