Have you noticed any cold or hot spots yet? I want one, but have heard of uneven heating

@@MrFirstonraceday I've not heard much about that, my dad has one and works great so I'm getting one too. And unless you are use to some 3000 dollar grill I doubt you will notice any issues or subpar performance..

@@MrFirstonraceday Have you heard any further information on this topic? I'm interested in this grill as well but I'm curious about any uneven cooking issues.

@@metalli445 I bought one last year. I really like it! There’s maybe a little uneven heating but honestly it hasn’t negatively affected any of my meats. At most, you Might see a 10 degree difference on meat temps on both edges of the steaks. I would recommend the grill

@@MrFirstonraceday thank you for the fast response and feedback!

Yeah, the lower setting is for Wok's or CI Skillets.

Hi Abe, we're glad you liked the video. As a dealer we sell them. We kept this one to use for demonstration and classes. They are currently out of stock here.

Hi Chris, thanks for the question. Most of the ashes stay in the charcoal grate but some will fall into the grease drip area.

Hi Steve, Glad you liked the video. We did not remove the sear plates under the griddle and we had good, even heat on the griddle.

Hi Shawn, thanks for the question. Napoleon's cast iron griddle has drain holes that allow the grease to drain off the griddle. To flip the griddle while it's hot you will want to have a pair of heavy/insulated leather gloves. Hope this helps.

Hi Javier, Thanks for the question. The grill Chris is using in the video is propane but they are also available in natural gas.

@Paul T Hi Paul, thanks for the questions. The natural gas orifices are larger due to the fact that its service pressure is lower than propane. As far the heat distribution, the manufacturers will size the natural gas orifices to provide the same heat output as the propane version. Hope this helps.

I have the Pro and it's so much better!

@@Blink1828533 there no difference

@@NickB-zf5rh the grates and lights in the grill, along with the cabinet. It doesn't justify the 1,000 more. I would like lights though.

Hi Irfan, Thanks for the question. The griddle is an optional accessory.

Hi Daniel, Thanks for the comment. The Sizzle Zone can actually be used for more than just searing as the burner is adjustable and the grate has two height positions. This burner can even be used to boil a pot of water. Our burger got a little charred here probably because Chris had to go inside and wash his hands after loading the grill. Hope this helps.

@@PennwoodHomeandHearth oh wow! Thanks for the response! I see. Do you feel like the use of the sizzle zone needs undivided attention? Is it easy to modulate the heat if you wanted to use it for a frying pan with oil? Im trying to think of all the possible use cases for it so I can justify it. Honestly thats a pretty good video idea I havent seen on KZfaq. You would be the first.

@@Dhoyos7 It's like anything else where you need to get to know it a little bit. We actually did a fish fry in a cast iron pan the other day but we used the burners inside the grill. I will definitely pass along the suggestion for a video on alterative uses for Sizzle Zone burner, that's a great idea.

Hello, the part number for the griddle 56040. www.napoleon.com/en/us/grills/cast-iron-reversible-griddle-56040

Hi David, I think the Prestige 500 is more comparable with the Summit E-470 when you look at standard features and build. Although, the Prestige 500 is priced similar to the Genesis II S-435.

Pennwood Home & Hearth thanks for the reply, much appreciated. Is the quality of the Napoleon as good as the Weber

@@davidcampbell2713 we certainly feel it is. Napoleon uses 304 stainless steel for the burners, sear plates, and cooking grids. They also have a terrific warranty. I would recommend, if you are able, to physically compare both grills. Thank you and feel free to visit our showroom if you would like to check out the Napoleon grills up close.

Hi Chris, thanks for the question. Napoleon offers a cast iron charcoal tray that allows you to cook over charcoal on their gas grills. In this video we used the charcoal tray on the far right side of the grill.

@@PennwoodHomeandHearth I did my research to figure this out, too. But thank you for the reply. I am definitely considering this grill :D

@@BloodEagleMWO You won't be disappointed. They are great grills. Very durable and come with a fantastic warranty.

Hi Lisa, thanks for the questions. The grill being used in the video is the regular Prestige 500, not the Pro. The Pro is about $700 more and adds some nice features such as heavier cooking grates, stainless steel grate for the Sizzle Zone side burner vs. cast iron, a different light system which includes interior cooking lights, and more. Is the price difference really worth it? For some people it is and for others it is not. It would be best to compare both grills side by side to make that call.

@@PennwoodHomeandHearth Thank you for your reply. I ended up going with the Prestige 500 Ambiance. I wanted the cast iron sear grill, but in the end, I wanted the coated metal more. I figured the extra $700 wasn't worth it because I would need to have an outlet near the BBQ. I love that griddle that you are using to make bacon. Where can you order that?

@@lisabroestaff7133 You are going to love the Ambiance 500. The griddle is a Napoleon accessory so you should be able to get it from your dealer or you can call us and we'll help you get one.

how does it look rusty lol and it's stainless steel so not gonna rust easily

I don't see any rust at all. You sure you didn't just see burnt food since it gets like 1,800 degrees and turns everything to charcoal.