CUSTOMER TRIED TO SUE ME - SHARING MY ELECTRICIAN HORROR STORY

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Күн бұрын

CUSTOMER TRIED TO SUE ME - SHARING MY ELECTRICIAN HORROR STORY.
An Apprentice challenge, a solar survey and the first time I got sued! That's everything that's coming up in this episode. Jordan has a previous Horror Story to share that had an expensive ending. Reuben joins the boss and takes on being quizzed about his knowledge of EICRS, after spending some time with the Artisan EICR king. The boys then wrap the day up by showing how we go about planning for an integrated roof solar panel system.
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⏱️Timestamps
00:00 What Its All About
01:29 Meter Box
03:47 Consumer Unit
05:49 Why We Check
06:48 Horror Story
08:16 Neat Or Not?
09:40 Water Bonding
11:15 SafeStyle Glasses
12:10 Rodent Chicken
14:36 Resistance Testing
20:25 Testing Bridge
22:02 Artisan Discord
24:58 Cracking On
29:24 e-volt Charger
31:44 Solar Survey
33:06 Tool Of The Day
34:19 Loft Checks
26:42 Bonus Clip
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Пікірлер: 596

@adamfieldhouse311 Жыл бұрын

That kid is getting a hell of an education. More of this type of hands on training is needed in industry. Professionals have a responsibility to train up the next generation of experts. Well done Artisan

@Henry-sv3wv Жыл бұрын

>Professionals have a responsibility to train up the next generation of experts. Well done Artisan yea, and everyone should use linux, open source software and every hardware should be open source. LIKE 3D GRAPHIC CARDS. Well, seems the world is no whishing place and everyone wants to keep his secrets to be top predator in the market.

@random-person1 Жыл бұрын

@Henry bit harsh there lad! If my old boss hadn't trained me, then I wouldn't have been able to take on another carpy, and we both trained another 4 lads each through full apprenticeship, including college. All 8 are still in the business and have done the same thing. I'm in my late 50's and retired now due to injury. But I still see all the lads who worked for us, most have their own business. So if we hadn't trained these young lads, that would be far less work for future generations. So yes, it's our responsibility to train the younger generation for them to keep things moving on.

@dannymartin442507 Жыл бұрын

I wish I was taught like that

@wilbertvandenberg3158 10 ай бұрын

Yes, but it's hard to get serious apprentices nowadays. Many are either incompetent or unmotivated.

@uncontrollable343 7 ай бұрын

I’ve recently passed my level 3. I have 5 years experience. I can confirm that there isn’t many people willing to show you anything. basically self taught and get thrown into the deep end on jobs on my own when I should have people guiding me.

@michaelgoode9555 Жыл бұрын

As a lawyer I have dealt with a case where another lawyer has tried it on with a local business. What annoys me is that these people feel that it is perfectly fine to do this. If they got caught out there would likely be a suspension or even removal of their practice licence. Dishonesty is unfortunately a human failing.

@imnothere220 11 ай бұрын

Yes but it's equally a good idea to cover surfaces when you're working. Like it's not a "stupid red tape" sort of thing. I'd go out of my way to hire a guy that took that kind of care. It's unfortunate it was born from this experience, but the outcome is excellent

@sillysaus2326 Жыл бұрын

I used to be an electrical apprentice but left because the people I worked for treated me like a slave and just all round horrible people. Had I had an employer like this training me I'd likely have stuck it out and become an electrician!

@henrystevens2258 11 ай бұрын

Hi but don't forget he's filming this

@oicfas4523 10 ай бұрын

I'd take Reuben as a slave for sure 😂. But I'm glad he's getting this great experience.

@The160879 10 ай бұрын

Yes mate I’m sorry to hear that. I think as an apprentice you need to just get through it and then you get your papers they can’t take that off you. Artisan seen a very decent company with good values and manners

@garythomasbellew Жыл бұрын

Reuben! From a, JUST, fully qualified electrician to you… wow, your knowledge is genuinely very impressive. Keep up the good work, and keep absorbing everything like you are already doing kid. The future is bright for you.

@random-person1 Жыл бұрын

i think just about every contractor could tell you a few stories, especially when they first started out on their own. ive never been accused of damaging anything, but one time a customer claimed i hadnt done something we had agreed to. i always plan out everything before the job and have everything drawn up so that we can all see what the finish product will look like and every build step leading to completion. so briefly, the customer came to me on the final phase (about 3 days work left) and told me i hadnt fitted a cupboard where there should have been one. anyway, i told him we could talk about it after the job was finished, which he agreed to. on the last day, we went through all the plans and there wasnt a cupboard that he had signed. he refused to pay me and id only taken 15% as down payment. had to take it through the courts and won, he appealed (didnt know you could do that), he lost that too and ended up having to pay my out of pocket expenses (court fees, lawyer.......). took up far too much of my time and stressed me out way too much. but that was years back and its never happened again

@richardlangly4635 Жыл бұрын

What a nightmare! Good for you to sticking with your guns and ended up with full payment, though.

@delcat8168 11 ай бұрын

Yeah, there's no shortage of chancers...

@qanon_qanon 10 ай бұрын

If the "customer" looks dodgy or doesn't say much i.e. no normal interaction, beware and take a deposit and further payments as work progresses. I have had to call the Police to get my tools back off a job because I had suspected the "customer" was not interacting and charged him up front. His only recourse was to refuse to let me collect my materials and tools just before finishing and threatened to report me for shoddy work - unlucky for him I took pics and told him go ahead - Police were brilliant but after that I walked from a few jobs when I could see the "customer" not acting normal. Live and learn...The law is that no one can take your tools - no if's no but's.

@petershores Жыл бұрын

love seeing you educate your apprentice - wish more employers took them on tbh!

@NBundyElectrical Жыл бұрын

Was is for the facial hair?

@ethanhall8468 Жыл бұрын

Ouch

@artisanelectrics Жыл бұрын

How did you guess?! 😆

@SJM689 Жыл бұрын

C1 that facial hair 🤣

@dansparkyintraining Жыл бұрын

😂😂😂

@Kieran-jq5kk Жыл бұрын

They’re coming for your ear ring next 😄

@sRadio-xg4yr Жыл бұрын

Full marks to Reuben, leaps, and strides in skill and confidence, nice one.

@MartynDews 8 ай бұрын

Shoe covers and tool mats. That's great to see. I hate that awkward moment when I see a tradesperson start to head up my carpeted stairs and then I have to ask them to take their shoes off. If they all used covers, things would be much easier.

@stephendavis6894 Жыл бұрын

Great to see Reuben doing well. All down to the encouragement of the other members of AE, particularly Cory, shame that he has left to start his own business but best of luck to him. Gratifying to see the respect that clients property is treated with. Gives a good initial impression and of course minimises the chances of upsetting the client. Almost sixty years ago now and it was normal to be fairly careless in customers homes and let them do any cleaning up, most of them expected it and would be standing by with cleaning equipment. They were quite shocked with the care we took to protect everything and to clean up after ourselves as we worked. Made for excellent relations and lots of cups of tea and coffee. Also nice to hear a mention of Seaward equipment as I used to work for them in the early nineties.

@pauljoneseyboy9615 Жыл бұрын

It’s nice to see the next generation behaving so professionally. Gives me hope.

@SemtexWarrior Жыл бұрын

Malmberg is a Swedish company and from my experience they are kind of something in between the cheap no name and big name brand stuff. It's not junk but it doesn't have the premium feel to it like schneider or hager. Swedish stuff keeps popping up more often than i would think in your videos haha. Tools, gear, components and i even saw a Nibe heater in one video...

@silas184 Жыл бұрын

The only time in my last 42 years of my own company (not electrical related( I got to the county court that was a solictor too! In my case the 'judge' agreed with me and gave me damages too! So all good!

@timgshepherd Жыл бұрын

Reuben: "I don't know my left or rights" Jordan: "Im going to have you check the consumer unit" Reuben: "Right"

@Bertie_Ahern Жыл бұрын

Lawyers always do stuff like that - corrupt as all heck. You've really got to be careful and record everything.

@democracyforall Жыл бұрын

If it was an accountant it would be even worse.

@IAmThe_RA Жыл бұрын

@@democracyforall accountants are good at math but are prolly as clueless as electricians and average people when it comes knowing the laws and technicalities.

@qanon_qanon 10 ай бұрын

Have to treat every job like it will go pear shaped and protect yourself - photos and signed orders will get you out of most trouble - massive companies are no better believe me.

@simongore 2 ай бұрын

24:34 - quick fixes 'during' EICR- is great customer service, but I would suggest noting the free repair just to put on record what you have and haven't done. In 10+ years time some one else may have created a lethal fault and your quick note will be the proof that you have done the right thing-not the wrong thing. I mention this as my local church would remove earth connections in sockets supplying humming or earth inducting audio equipment. Despite a) telling them b) noting the reconnection of earths they still removed earths rather than repair/replace audio equipment . NB- I continually forgive them not sure the courts would.

@MarkUKInsects Жыл бұрын

Had a stunning house on stilts in the rain forested in the mountains on a Caribbean island (sounds expensive and should have been, but was $40 a night!!), One night there was a burning smell and smoke in the small consumer unit. I popped it open to find a nice roasted lizard. not only that there were other very older lizards there too. Not an issue we have in the UK. but had it been IP4X it would have bean safer.

@pincermovement72 Жыл бұрын

Very impressed , I started on commercial where everything had to be done to not only look good but be good. I moved into domestic after getting fed up with travelling and as a tester also I couldn’t believe how shocking rewires or new installs were on the whole . Most people who do rewires are used to doing price work and they cut corners and are messy because the prices are so low. In fact after 15 years I left electrics because the pay is poor for what you have to learn (I did up to Part C )and the responsibility is not rewarded . I did do my own work for a number of years and was surprised how eager the householder was to pay any other trade a good price but thought an electrician was expensive . Friends and family were always expecting work for nothing and these jobs usually ended up taking a long time putting right issues thrown up from shoddy work . Electrician is the most dangerous and academically demanding trade that there is but commercially and domestically is the worst paid and the constant expensive updates , ECS and NICEIC which are required along with other trades being allowed to do certain jobs which they will never have the theoretical knowledge for has for me turned it into a trade not worth doing . Sorry to be the bearer of bad tidings to you budding sparky’s but unless you can get a business where you employ several electrician’s you will not earn anything like other trades can earn . Oh and when doing your earth main bonding tests give the cable a good yank because the amount of times I found a 10mm connector blocked to the old 6 mm cables on difficult runs was too many to mention .

@denizkemal12 Жыл бұрын

Encouraging to hear as an apprentice taking his AM2 exam in the new year 😂

@bdboyo Жыл бұрын

Amen to this, on the flip side to this since leaving the EU sparkies wages have gone up. But yeah sparkies are the only trade where clients go wide eyed at paying the going rate and fall over themselves to pay other trades above rate prices. If I was starting out again id choose a different trade.

@paulstimpson830 10 ай бұрын

@@bdboyo It's always easier for plumbers. As someone once told me "It's amazing how people's willingness to pay the rate goes up when they've got water ....ing down their walls" It's a much harder sell saying "That needs to be changed as it's unsafe" when the install has been like that for a decade and nothing bad has happened yet

@GregLangford89 Жыл бұрын

Also taken to court once when running a computer repair company. The claimant was a lady who called her self a doctor of criminology and psychology there appeared to be very little evidence of, even the Judge was sceptical. Accused me of breaking the screen and hinges of her laptop, even though the screen being broken is the reason she engaged my services in the first place. Being stubborn and not willing to be taken for a ride, it went all the way to the county court for a hearing and I won. My savings grace was the trail of phone recordings, text messages and photos. Unfortunately there are some very questionable people out there, I should of trusted my gut on that job as i felt something was not right, but being new and starting out I was building my client book. Ironic thing is the whole experience has been very beneficial to me, I learnt a lot about the small claims court and how to get the results you desire from it should you ever need to rely upon it. A scary time for a new business starting out but an absolutely valuable one. Shame that even though I won the claimant then went on to slag me off on BBC 3 counties radio 😂

@johnschroeder3072 Жыл бұрын

Isn't that defamation? Couldn't you take her to court over that?

@GregLangford89 Жыл бұрын

@@johnschroeder3072 no point woman didn't have two penny's to rub together. Plus I stopped running the business. I decided the juice was no longer worth the squeeze.

@callumrowley2203 Жыл бұрын

Love to see Reuben come out his shell more every episode. Learning the best way just getting stuck in.

@garyl5128 Жыл бұрын

I like the way you speak with and get the apprentice involved. You remind me of a guy who I started work with - he seemed to know everything about everything and was a great teacher.

@JackBowley95 Жыл бұрын

Loving the NHQC "absolutely shockennnn" quote 🤣🤣 they are absolutely rediculussssss

@rattlehead85 Жыл бұрын

Excellent video as always Jordan. Good to see a company actually look after their apprentice unlike many i have seen around over the years. Interested in the solar content you are doing, would be good to see some installs at each stage of the process and would be a nice change from the ev. Big well done to you Jordan on how you have developed your business. As one of the original subscribers, i recall back in the day when you was by yourself fixing trunking to an office ceiling shot with a tiny camera. Keep up the great work.

@Mossyz. Жыл бұрын

I like to see young people wanting to learn ...And you seem like a great teacher . Respect to you both .

@richardredman3947 Жыл бұрын

We're fitted furniture and interior works. We go around before the job starts and take photos of all damage to floors, wallpapers furniture etc. We don't tell the customer incase we miss something and then leave ourselves exposed for them to try and claim against us.👍

@metrotechguru5863 Жыл бұрын

It's sad that this is necessary, but it's an excellent idea to protect yourself.

@BenGillam Жыл бұрын

Nice to see someone young and keen to learn , worked with a lot of young people (in a different profession) and so just expects things to be handed to them on a plate and use minimal effort - great watching his progress

@theqwert228 Жыл бұрын

To any non-elektricians about apprentice tutoring: This is a very accurate picture of how we teach an apprentice in an effective way. We... > Query the apprentice on laws, standard methods of doing the work, safety (as we are dealing with deadly stuff we can't immediately see) and so on. > We force the student to use his/her critical thinking to deduce problems to teach them how to think, basicly. > We let them try to figure out problems on thair own to make them confident with tools, problem solving and the methods we use. Sometimes we are going to let them form theorys to see the result of thair progress and if they are missing something, we nudge them in the right direction. Jordan; I deal with apprentices daily too, and you get top marks on your teaching skills from me.

@Jimmy-lb1yc Жыл бұрын

Do you also teach them how to spell "electrician" correctly?

@siras2 Жыл бұрын

Explanation, Demonstration, Imitation, Practice - Love the way you're schooling Reuben as you go along.

@Suburp212 Жыл бұрын

Proving this is always impossible. Lawyers are the worst. I had a solar company install a roof unit. The scaffolders destroyed my rain gutter. Took a picture, sent it to the installers , went to a hardware store, bought the stuff i needed repaired it, done. Did not even claim the 30 quid from the company, too much hassle. Just be nice to each other and all works out.

@martinhansen6802 Жыл бұрын

I had a carpenter drop my indoor metal chimney. It gouged a huge chunk out of the floor. I took it with my own insurance company and had the floor replaced on them. He was so pleased. He does work for us on a regular basis and it is always flawless! Impedance also.

@roybatty2030 4 ай бұрын

Your insurance company would be entitled to investigate the cause of the loss and recover from the tradesman (or his insurance company). Maybe the claim wasn’t big enough the justify such a route in this case.

@martinhansen6802 4 ай бұрын

It wasnt big enough to justify. The floor was old and it was due to be replaced anyway within the next 5 years.@@roybatty2030

@GruntmanG Жыл бұрын

I got my Journeyman certificate in 1988. As a proud electrician and now a senior electrician its a pleasure to see the two of you hard at work, skilled, and considerate. You make our profession a great service with your professional work and honesty.

@luluboxingtv2880 Жыл бұрын

What is. Journeyman certificate? Pretty sure the jib wouldn’t recognise you are an electrician anymore

@GruntmanG Жыл бұрын

@@luluboxingtv2880 Two years in trade school, two and half years as an apprentice. Then an exam before a government agency to certify you.

@stephenwalls9277 Жыл бұрын

@@luluboxingtv2880 You are aware that the internet is available throughout the world aren't you. Just so you know, Journeyman is a US qualification, earned through 8000 hours on the job experience as part of a 4 year apprenticeship.

@luluboxingtv2880 Жыл бұрын

@@stephenwalls9277 bro why you coming at me like that ? I just asked a general question ? I’m from the uk and see this KZfaq comment section so I asked , you need help

@stephenwalls9277 Жыл бұрын

@@luluboxingtv2880 If you can't see how disparaging your comment reads, then it's you that needs help, remedial English for a start. By the way JIB does recognise US qualifications.

@andysims4906 Жыл бұрын

What really hisses me off is people installing cheap consumer units. I then go along to add a new circuit and want a MCB hey presto my wholesaler (one of the leading ones ) says we have never heard of that brand. We can probably get one but it won’t be quick so in some ways I can see why different make MCBs get fitted.

@merlin5476 Жыл бұрын

I took 1 customer to court that said his rewire was too expensive & basically said he didnt want to pay !!! after he had the quote in black & white from day 1 !!!. I found the local small claims court a total joke as they lost my paper work 3 times. I would have been better to go to greggs the bakers.

@leexgx Жыл бұрын

Goto a different area and file small claims court there instead

@BiohazardX9 Жыл бұрын

it happens alot. - there are people who want the work but don't want to pay. My Father was a flooring fitter. (retired now). certain 'types' of customer would often complain about silly things like, I can see the join (when you clearly can't).They use that to complain about poor workmanship to get money off. it's poor. just like the table scratch mention in this video, had a customer once complained so bad and obviously had some sort of legal power, he got his whole house fitted with Luxury flooring for pretty much nothing. Almost ruined my fathers reputation. As long as you know in yourself you do a good job that's all that matters. - this is why I like this channel. I'm no sparky (I work in IT) but being able to understand everything is just fascinating. Although I really should at least learn to do testing as I deal with UPS systems (I get another company in for that at the moment)

@noamfreedman7886 Жыл бұрын

That consumer unit is not messy. You can see where all the cables are going. The breakers should be the same make but most consumer units are much worse

@inothome Жыл бұрын

Impedance vs resistance.... Short answer: Resistance is more for DC where as impedance is the AC equivalent of DC resistance. Long answer: With AC circuits the capacitive and inductive reactive components react differently based on the AC frequency as compared to DC. So in order to get a true AC resistance reading you have to account for both those reactive components plus the true (non-reactive) resistance and the resultant measure or calculation is called impedance.

@delcat8168 11 ай бұрын

Hoorah! Someone who actually understands at last 🙂

@ChrizRockster Жыл бұрын

I've had the pleasure of going round both Blomberg and Bad Pyrmont factories as I work in switchgear and controlgear, and Phoenix Contact are market leaders. I am happy to see their charging handles are being adopted, as the quality is second to none. At my last place, we converted our production to pretty much 100% Phoenix Contact Controlgear and call-outs were non-existent.

@jaigh2 5 ай бұрын

I'm not an electrician. But I am a tradesman with some electrical knowledge. Originally electronics engineer. Your professionalism is and to be praised. I have now watched several videos you have made and have enjoyed them greatly. One of my pet hates .. tradesmen putting things on unprotected furniture. I will tell my guys off if they do it. Ive had similar problems with a couple of customers trying their luck. I take photos of everything even if it is annoyingly time consuming. But it has scuppered a couple of dishonest customers with proof. Well done.

@Richiecandylover Жыл бұрын

Love these videos with Reuben - wish we had a company as thoughtful and knowledgeable here up north

@keithw7777 Жыл бұрын

Likewise also up north, we need the likes of artisan electrics, to put the fear into some cowboys

@russrockino-rr0864 Жыл бұрын

One rule I learned when I was an apprentice. If you own an Electrical shop one day, never do work for attorneys or electrical engineers.

@waqasahmed939 Жыл бұрын

I can understand not working for solicitors but why not electrical engineers? I'm neither an electrician, nor a solicitor or electrical engineer.

@PietroPasquero 27 күн бұрын

Because they'd force you to actually do a good job?

@russrockino-rr0864 27 күн бұрын

@@PietroPasquero I already do a good job, Jackass

@arquloc0893 8 ай бұрын

Malmberg is quite common in scandinavia, they are definitely on the more budget scale. They make some quite nice options for temporary construction site electrics, light fixtures, rubber cabling and stuff. But i've never liked their indoor breakers and stuff, have replaced a lot of faulty ones. But generally they are considered okay options i think

@mattyb1771 8 ай бұрын

Hi Just to say great content, you obviously take pride in your work and explain things very clearly, good luck to all your trainees. When you was pushing for a comment on the gas bond I was waiting for you to mention the safety connection label as it was not clear in the video, I apologise if it was wrapped roun the back, but I was always made to take it off the strap and fix it via the main bolt on the front of the clamp.. Keep up the good work. Matt

@shittychannel4860 Жыл бұрын

Malmbergs was founded in 1916 in Sweden, Kristinehamn as a installation company. Later they started their own brand and they are now selling their products mostly in Scandinavia. They make breakers, outlets, cables, lights, tools, safety gear etc. I would say they are a good, but cheaper alternative to say Hager or Schneider.

@artisanelectrics Жыл бұрын

Thanks for your research

@sundhult Жыл бұрын

Fun as a Swedish viewer to see some components from here. On the other I guess most electricians would say that Malmberg is of lower quality, so maybe it isn’t that fun in the end.

@Danieel-ip6hg Жыл бұрын

Yes. I myself have bought a few Malmbergs products to put in "hide away places" like my own attic since it's more than half the price compared to Schneider or Elko (another Scandinavian brand). Would never in my life buy more "advanced" Malmbergs products, basic stuff like outlets and switches are OK.

@tommymack3210 Жыл бұрын

Malmbergs was bought by Eaton. Eaton is now top-notch circuit breakers.

@kittsdiy Жыл бұрын

@@tommymack3210 they bought Moeller Group ( including F&G ) also .. and Phoenixtec and i believe they make Teco also . ( Eaton )

@GadgetGuyUK Жыл бұрын

Great to see the younger generation being trained and in a very good manner, well done to you 👏👏

@elr4077 Жыл бұрын

Those breakers are type LSN made by the OEZ company in Czech Republic, and rebranded under the Malmberg namebrand. They are generally good quality, as can be seen from the 10kA breaking current capability they are rated at. Those in the video were manufactured from the late 90s to the early 2000s.

@thesteelrodent1796 11 ай бұрын

as is also obvious since they have the OEZ logo on them. Also notable that they have Danish, Swedish, and Norwegian certification logos on the front, which means they were made for Scandinavia (which also explains the brand name) and thus most likely not certified for use in the UK - especially since the UK use much higher breaker ratings on their circuits than the rest of Europe

@DoctorElectricYouTube Жыл бұрын

Great video Jordan, especially with Reuben, he's coming on a treat, you should be proud! Never heard of Malmberg before! Love the Mukguards. Great mats board is about average to be fair, not exactly neat Love Thomas Nagy, he was my first KZfaq Electrician that I subscribed to. Love my Brother label printer. Great point about zeroing the leads Love them boards with the moveable link for the ZE. I would code the downlight basic insulation as C2 as an Electrician could touch them during an inspection or electrical work, similar to a suspended ceiling. Not all installations require a PEN fault, depends on the installation and whether or not there are class 1 or potential earth paths in the vicinity of the car(10 metres). Now that I'm doing solar it gives me an excuse to buy a drone!!!! YESSSS!!!! Cheers mate! Great solar survey. Top job guys!

@isbestlizard 9 ай бұрын

If i worked trades I would NEVER do a job for a lawyer/solicitor.

@havoctrousers Жыл бұрын

27:08 I thought it was the law that downlights have to be supplied by exposed terminal blocks!

@artisanelectrics Жыл бұрын

😂

@Bozebo Ай бұрын

The worst customer I've ever had was a lawyer too.

@ianbishop247 10 ай бұрын

I've watched a lot of videos from lots of very different sparky and your attention to detail and respect for customer property is great. I watched another video a while ago from another popular sparky where he was putting tools on top of the customers glass top hob. And rarely see anyone ever wearing over shoes.

@MotherboardCircuit Жыл бұрын

That clock is straight from a horror film... LOVE IT!

@marymadigan9707 Жыл бұрын

Reuben is so good for someone that has a few years before he is qualified great work on the testing and fabulous job on the measurements for the solar system great video guys 👏😎🇮🇪

@richardwalsh5882 Жыл бұрын

All the circuit breakers were still on on the RCCB protected side - so you weren't proving which final circuit(s) were giving low insulation readings. Incidentally, insulation resistance should always be done globally to comply with BS 7671, otherwise the resistances in parallel need to be calculated. BS 7671 gives minimum insulation values for the installation/DB - not for the final circuits.

@marcuscameron4142 Жыл бұрын

Thank you great content and revision for me as I approach my first solo EICR - covers all the bases in a clear concise way excellent

@papabear6860 Жыл бұрын

Well done Reuben, keep at it sir and you will have success in your trade.

@SJM689 Жыл бұрын

Back when I was still wet behind the ears, and working for my father, we had a lovely customer that used us for almost 15 years. We went and rewired the whole property for her son after she passed. Apparently we damaged his car on the drive as we walked past it.....now this damage was clearly from a side impact, nothing we could have done short of driving into it ourselves. But my father had to go through his insurance to get the car repaired, as once again like you we couldn't prove we hadn't done it.....I think people just try it on sometimes. Whether it's because they can't afford the invoice or they are looking for a freebie god only knows

@timg6850 Жыл бұрын

@Keith Its a Civil Court matter which means the "the Burden of Proof" is different and the evidence doesn't have to be "beyond a reasonable doubt". In a Civil court you have the "preponderance of evidence" which basically means, is your evidence more credible and convincing than the what the other party's can provide ? Civil court case's are expensive and can be protracted as you can always appeal a judgement . For a small business owner I imagine it is far easier and cheaper to make a claim on insurance rather than to go through the Civil Courts.

@metrotechguru5863 Жыл бұрын

Sorry to hear you were subjected to this indignity. Just remember, Karma is a b@tch.

@alanjrobertson Жыл бұрын

Reuben doing a great job, can see how much he's picked up from those EICRs with John too, excellent training 👍

@obrien1sj 9 ай бұрын

I have that exact same Wera tool check plus bit set ...the mini ratchet is a piece of art! Your viewers have awesome taste 😄 Great channel, as you help show us sparks in a really good light - keep up the good work 👍🏻

@rogerbeck3018 Жыл бұрын

Imagine that, an unscrupulous/dishonest lawyer. A world wide plague.

@simongore 2 ай бұрын

Note 16:59 , many, if not most modern light fittings are class 2 - so no earths to be found there ! However if fittings are in doubt ( made in china c/w false CE markings) then adding an earth to them is NOT a solution. IMO prove they are class2 genuine (manufactures notes/web site declaration ect) or replace with British standard AND genuine CE approved fitting. Those cheapskate imports are far too many . Thankyou for listening... QUESTON - if there is a doubt does this become a note to recommend prove/replace on EICR or a compulsion to do so IN ADDITION to EICR ( I guess if customer refuses your heading down the unsafe installation route and leave with formal notice given .. not a fun way to do business but it can happen)

@simonthug7866 Жыл бұрын

Ruben is doing a good job, testing is not easy and takes time to learn. :)

@jamesprendergast6183 10 ай бұрын

Lovely approach and relationship with your apprentice, your a good mentor!

@mohammedj4833 Жыл бұрын

Very good and knowledgeable boss. Learnt a lot from you. Thank you for the high quality content. Please keep it up🙏🏾

@MultiOutdoorman Жыл бұрын

Impedance relates to "live" cable measurements, resistance relates to "dead" tests ,

@cennsa140driver 2 ай бұрын

Many years ago while in highschool I dolled up a car for a lawyer. After returning the car he called me up and said I put a scrap in the rear quarter panel and I was going to need to repair it. Hey said he drove over to my house and the scrap lined up with the bumper on my car. The scrap was there before and it actually had rust in the scrapes. My dad called the sheriff and we met him at the lawyer's house. Suddenly the lawyer's story changed and it was no big deal and we should forget about the whole thing. 😊 Thanks to my dad's quick thinking.

@alanwalton5735 9 ай бұрын

21:00 main earth/ link for testing. With more and more bonding requirements especially with 'green energy' more space on the earth bus bar the better. Link takes up space.

@tonyjennings8199 10 ай бұрын

I'm loving watching your videos Jordan, you certainly know your stuff! 🤟

@alanwalton5735 9 ай бұрын

8:47 seen a lot of new boards. However most cut excess cables. You have no choice to extend cables.when you come across problems of move circuits around. Never mind a board change.

@wonton8983 Жыл бұрын

Shady business people are the worst, I had an evening callout to a restaurant that had a partial power loss. Got there hastily but met with massive rant between owner and other sparkies that had arrived before me, turned out the owner had rung half a dozen sparkies and was planning on giving job to first arrival. Bad news for him we all new each other and did the right thing, walked off and left him to it.

@connordines667 Жыл бұрын

Great video! I’m commercial spark so see and use testing links on commercial earths bars but never seen testing link on domestic board.

@johnchristmas7522 Жыл бұрын

I never did work for lawyers or solicitors! They are clued up as how to sue you or even not pay!

@chrishainstock330 8 ай бұрын

Seriously impressive video which is so captivating to watch - unbelievable that the wiring could have been done like that in the first place to cause the problem - actually quite a good warning to all of us, not to assume that power is off just because a circuit is isolated

@ForTheBirbs Жыл бұрын

Fantastic work Reuben, you're a star.

@jaycutting8735 Жыл бұрын

It's blinding to finally watch a good electrician doing what us electricians and electrician mates do, pucka work fella 👌

@shiamjad Жыл бұрын

love this Q&A video ... very helpful

@battsonbikes1919 Жыл бұрын

I use those slip-ons and always get them the wrong way round

@tobysherring1369 Жыл бұрын

The Wonder Lead gets another mention by Rueben. What you need is a Wander Lead - for wandering, not wondering.

@carforumwanker Жыл бұрын

Never ever use a piece of furniture in a clients house .The moment you do , you accept any claim made against you. And also spend a few mins videoing the are you are working and and note any issues before you start work . A wealthy lady from a religion that seems to have followers that like money and paying peanuts etc .She tried a trick to claim . But when i showed her the same damage filmed the day i went to quote , she started to get upset that filming her house was not right !! The moment a client starts asking about how insured you are etc etc .Think they might be out to scam etc . Ive also seen contracts that clearly state any valuable items must be removed etc.

@livelyosprey Жыл бұрын

Those quick disconnect inset lights are really cool

@arcadia1701e Жыл бұрын

You should consider one of those bendy inspection cameras, you would of seen right up behind that cupboard to see the bond much easier.

@artisanelectrics Жыл бұрын

Good shout

@robertedwards3147 10 ай бұрын

Here in NZ we leave the producer statement for all equipment we use in th installations with a full set of tests done plus a statement of checks done and a list of number of equipment fitted so our cert others can't do work on my cert I also take lots of pics too as home owners can do there own work here and if something goes wrong I am safe

@eifionstores2460 10 ай бұрын

As a (retired) electrician of over 40 years experience I found it really annoying that manufacturers update their MCBs but are incompatible with old versions meaning it is a problem altering a perfectly good consumer unit. I also had a damaged carpet problem where I was threatened with county court action. Fortunately my insurer sorted it out but I noticed premiums then rose.

@cristioglice Жыл бұрын

Great job, guys! :) It would be nice to see also some solar installs.

@larslover6559 Жыл бұрын

they made videos on that too already

@johndevlin980 Жыл бұрын

Great questions for Reuben, I like to test the apprentices to make sure they are taking it all in, good work matey

@artisanelectrics Жыл бұрын

Thanks 👍

@tpottrell Жыл бұрын

Will the inverter and battery in particular exceed their operating temperatures if they're put in the loft?

@blower1 Жыл бұрын

Indeed - I'm really against putting inverters and especially lithium based batteries in the average UK loft which has no forced ventilation......50c ambient is common place up there on a really hot day, I expect even a lot more than that with the recent record breaking heatwave.

@chrissolar8938 Жыл бұрын

Not keen of all this tech in the home, and remember it is a home not a Plant room. More risk of fire the more you add.

@trystanirwin8476 8 ай бұрын

that clock sounded like a checkout scanner in a store

@starbarrothschild6597 8 ай бұрын

28.17 good point about the continuity of cpc, didnt you say they were class 2 fittings, so does that require a code 2 on th EICR?

@JP-nb7tm Жыл бұрын

There are definitely people looking for a free job and lawyers are probably the first ones who would try it. They know its your word against theirs. Just put them on the blacklist and share it with other trades😁

@norgtube Жыл бұрын

Ring mains will never fail to make me recoil in horror.

@The160879 10 ай бұрын

He’s like an old school journeyman I had some when I was an apprentice and really enjoyed working with them as they took you under their wing whereas there were cowboys and younger guys that albeit were a good laugh weren’t anywhere near as good at training an apprentice.

@msp2896 6 ай бұрын

3:20 no mention on the lack of "safety electrical connection do not remove" label on it

@justme5384 9 ай бұрын

@ 15:58, you had the RCBs on so its one big circuit even if you had the RCD off

@brendanfisher2528 Жыл бұрын

As far as I'm aware, you should never admit responsibility and its the home owners house insurance which comes before your public liability... from skillbuild channel

@pinchermartyn3959 Жыл бұрын

Great content. Thanks. Very informative.

@denisberarie1912 4 ай бұрын

Yes, I had a customer who did precisely that. He accused me of cracking his splashback. I believe he is a lawyer as well (JC). Like you, I had no choice but to claim my insurance.

@kennethausten Жыл бұрын

Never saw a neat consumer unit, they were all a mess. Usually because of alterations over the years. Only neat ones were first time install or replacement by myself. Came across bell wire once connected to a 32amp MCB. feeding 13 amp sockets in a new extension. I was called out as smoke appeared from a 2 gang 13a socket. The bell wire had melted. I condemned the lot.

@adamw225 Жыл бұрын

Was awesome to see some safestyle gear, a good little company here in Australia who have a good range and are getting bigger

@gadgetman36 Жыл бұрын

In the UK Safestyle are known for making UPVC windows. Their tag line is you buy one, you get one free. Is that the same for their glasses?

@RolandStenutz 8 ай бұрын

It's interesting to see how much the electric wiring differs from how we do things in Sweden. I would have freaked out at the 100A main fuse (our electricity bill is based in part on the size of the main fuse) and, having worked as a "plumber" (best put that in quotation marks), I would have packed my stuff and left after seeing wires on the kitchen floor... What happens if you have a water leak, drop a saucepan or forget to turn off a tap?

@ultimateearrapechannel31 9 ай бұрын

my dad was an electrician too and i also have some electrical knowledge, i can tell your definitely a professional guy with good tools and knowledge

@WolfHeathen Жыл бұрын

I can't even count how many times there have been contractors in my home drilling holes and doing a bunch of other stuff and then left me to do the cleanup. It doesn't take much to respect someone's home and clean up after yourself. Props to you guys for having common decency and respect for your customers 👍

@electricery Жыл бұрын

As long as you are prepared to pay contractors rates for the time they spend cleaning. (Either priced into the job or as additional time). Personally I would rather pay them for the skill I employed them for than pay top dollar for being a cleaner