[FIXED] Schlage Keypad Deadbolt Not Working in Cold Weather

Рет қаралды 211,530

Күн бұрын

*** Update: If this video helps you in any way, be sure to subscribe to my channel because I recently purchased a new lock for the sole purpose of doing a complete teardown and reverse engineering on it so we can all have a permanent fix. Because the issue does not seem to be going away, and all the "fixes" seem to work for a while, but do not fix it indefinately. And thank you to everyone for the amazing response to my video!
Video explaining how to fix a Schlage brand keypad entry deadbolt that stops turning when cold weather hits.

Пікірлер: 514

@eldershawn 5 жыл бұрын

Thanks a Million! Had the exact same issue and fixed my keypad in about 10 minutes using the same method. Hopefully the springs last a few more stretchy years.

@burn31 5 жыл бұрын

Will the key still open the lock if this issue occurs?

@dancwilliams 5 жыл бұрын

@@burn31 Yes. If you insert the key and make a 1/4 turn of the lock tumbler you can then press in the tumbler to engage the mechanism to manually unlock the deadbolt. I am sorry if I messed up the names of any technical pieces of a lock.

@timparr246 2 жыл бұрын

@@burn31 Yes, BUT...You must keep pushing as you turn the key until it engages more (that's what Dan means when he mentions 1/4 turn. It might take much more than a 1/4 turn but once the key is actually all the way in, it will work.)

@KLondike5 Жыл бұрын

The stretchiness shouldn't come into play. It's functioning as a rotating coil so when the solenoid spins the little nub on the plastic piece rotates and draws the plastic piece up or down. I fixed three now. The spring is always bunched up. The piece that sets into the coil is a little different on each one. I don't know if a coil needs to be soft to function right. It's probably sensitive to heat and cold cycles which might be the cause of it gradually tightening up. I would think a more rigid coil would work just as fine and not be prone to this cold weather fault.

@blanse3038 Жыл бұрын

Low quality moving parts.

@mereskimade 4 жыл бұрын

This worked perfect for me, a million thanks! Those who share fixes like this are the best humanity has to offer.

@maxxxgsd Жыл бұрын

Agreed ! It’s Very generous to share knowledge.

@garyschneider1782 11 ай бұрын

We ended up exchanging this model for the slimmer version kzfaq.infoUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU because it was too wide for the only door trim area that made sense to mount it on. However, we should have just noted the dimensions prior to purchasing. Otherwise, we love the doorbell. It works perfectly, and the video is very clear, even at night.

@sus_km1148 2 жыл бұрын

This video was awesome. Every time the temperature dipped below 50°F I would get locked out of my house for 30 to 45 minutes because the lock mechanism wouldn’t engage. You provided clear, step-by-step instructions that made it very simple for me to fix the problem without having to call the landlord. Thank you so much.

@CounterCulturalIcon 3 жыл бұрын

What astounds me the most (even more than how Schlage seems to have no clue or willingness to acknowledge this widespread & major problem) is how on earth you figured it out. Unbelievable. Thanks so much, man. Bloody brilliant.

@videosuperhero100 2 жыл бұрын

I couldn't get it to work.... works first time but then it's over spinning on release pushing it too far down so that subsequent times it comes up it won't come up far enough

@TheMurnman 2 жыл бұрын

@@videosuperhero100 I have the same problem

@orrd Жыл бұрын

Yeah, I'm surprised they haven't redesigned it to be more reliable, especially since this problem costs them money since anyone with one of these locks can return it for a free replacement whenever it stops working. We've had them replace ours a few times now.

@mike.s.605 Жыл бұрын

@@videosuperhero100 I suspect that might mean the pin got reinstalled too far up the spring or something. I tested mine several times before reassembling anything and it went back and forth (seemingly correctly) maybe a couple dozen times. Now I'll let it get fully cold again in the outside air and re-test, but I'm thinking it should be ok now.

@KLondike5 Жыл бұрын

I wonder how the metal locking pin & it's spring positioning affects the solenoid and coil. He put it back together with the pin pointing mostly to the right when it would put more downward force by having the pin facing downward. That should make it easier for the solenoid to release the lock. I would just make a mark so I could tell which way the inner pin was positioned during future reassembly for other reasons. I also just realized after reopening it that having the locking pin positioned near it's left or right edge of its range that it's banging against the stop when the solenoid is trying to slide the plastic piece up or down which could add an inaccuracy over time since it's range is being limited in one direction or the other.

@berkovichify 3 жыл бұрын

Amazing! Easy and solved all of my problems. My wife loves me again, my kids see me as a hero. All is right with the world all thanks to you!

@ednowlan9151 4 жыл бұрын

Perfect video. Repositioning the plastic “thingy” onto the spring was the ticket. I saw another video where the pin fell off. Not my issue. I can also see where a weak battery combined with this spring issue can seem similar. In some cases a new battery might prolong doing this procedure. After a few years I’m guessing everyone will have to do this. Imagine how many people either live with a non functioning lock or got frustrated and threw the lock set out. Schlage should send you a royalty. Thanks boss.

@jbiz30 3 жыл бұрын

I don't know how 27 people managed to dislike this video. Very clear instructions and walkthrough. Thank you good sir!

@felixs1340 Жыл бұрын

It’s way longer than it needs to be

@markfeist6970 7 ай бұрын

poor thing. @@felixs1340

@Justin-ve5mg 5 ай бұрын

Maybe the sell replacement Schlag locks.

@TheChinaPlay 5 ай бұрын

maybe because by fixing it yourself you just voided the warranty. I just got off the phone with schlage and thats what they told me. Mine keeps doing this so I called to get a replacement and they said no dice.

@currbag 4 жыл бұрын

While you have it apart. Stretch the spring out to make the gaps bigger. This ensures when the pin swivels it actually makes the travel of the pin longer which ensures full range of motion when engaged. I had to do this as my pin would not fully engage once colder than minus 20 here in canada! I think the extreme cold actually makes the spring shrink or coil in and then I wasnt getting the pin to fully engage into the cog

@syrups1 Жыл бұрын

You are also a special human being for making this comment. Thank you 🙏

@red2965 Жыл бұрын

Yes heat causes metal to expand cold contract however that being said stretching could potentially make it thinner more apt for breakage. Or over time stretch out to thin...

@KLondike5 Жыл бұрын

@@red2965 Even cold, I've had several coils immediately pop back into full length when raising the tab out. But I imagine I might have a different result in -20 weather. Probably safer to take the coil out and let it warm up indoors.

@Paul-4177 Жыл бұрын

That is the correct and permanent remedy, just stretch or elongate the spring slightly.

@garrettoler2584 Жыл бұрын

Gonna try this. I followed this video and it worked for a few minutes, but the motor doesn't have over-run stopping, so eventually, the spring just coils itself too short again. Will try stretching the spring in addition.

@vel-117gaming2 2 жыл бұрын

4 years later and still helping people with this video. You the real MVP man!

@MrBigBrulz 8 ай бұрын

Climbing through my dog door was the final straw today 😂 Such a quick and easy fix I've been putting off for months now! Thank you!!

@luv2flutterby434 4 жыл бұрын

Thank you for taking the time to video this and share it. I never would have figured this out, I learned a lot and saved money with your help. Also, really appreciated your format and walk through style.

@NextLevelCarpentry 2 жыл бұрын

Thanks for putting this video out there for us! It's good to know going into a little project like this where all the springs and potential problems are lurking and your video makes it all pretty clear!

@WetWestCoast 4 жыл бұрын

Thanks for posting this video. The BIG PITA about this issue is that it occurs when it's at the most inconvenient time. Freezing cold outside. At your front door. When you never take that key with you because the code has always worked before. That said, we will use the key until it warms up (in a day or so) and then perform this maintenance fix.

@kathryncarson5579 2 ай бұрын

Woohoo, I fixed it! It took me over an hour, and it's the first thing like this I've ever done, but your video was the best one on here. Your explanations were clear and the quality of the video made it possible to see every step very cleary. It's the one I watched that convinced me it was worth borrowing the torc bits from my neighbor and giving it a try - especially since it saved at least $150 if we'd paid a locksmith do it. He was going to charge $100 just to come over! Thank you very much for the time and effort you put into making this very helpful video. It's a great service. From a 76 yr old Geezer Girl

@angelaa3953 5 жыл бұрын

Thanks this is exactly what I needed!! Thank God my husband had all of the tools to fix it. We've had our lock for about 3 years as well.

@cindymilton4623 3 жыл бұрын

This is brilliant! I was afraid I would be replacing the whole lock, but now it seems to be functioning again. Appreciate that you shared what you learned.

@mikes6884 2 жыл бұрын

They are lifetime warranty so if you call them they will help you out.

@VooDooV6 Жыл бұрын

@@mikes6884 not really,was just on gold for 36min till they picked up,mine stopped working after 3 yrs,and they did send a new one...but this time no help from Schlage...said buy a new one

@pat3443 2 жыл бұрын

Well explained, great tutorial. You deserve a medal for how many people you’ve helped!

@ScanlonProject 4 жыл бұрын

Awesome! Thank you for sharing. Spent an hour on the phone with Schlage and got no where. Watched this video and fixed it in no time! Thanks again

@dutchintexas1 8 ай бұрын

I'm an old, non mechanical person and this video helped me fix my issue!

@tupp2998 3 жыл бұрын

What an easy fix....when it is all demonstrated so well. My lock was getting frustrating. First I figured it was the battery, or the cold. Now after following your instructions, it works perfectly. Thanks!

@markbfay1 3 жыл бұрын

This is the 2nd Winter I've had to do this and can't begin to thank you enough to for posting this video! It's working perfectly once more.

@annoonny1 5 жыл бұрын

exact same issue, about 3yrs in use. Very well explained, much appreciated.

@tedkaufman6808 4 жыл бұрын

Thank you, thank you, thank you! Took me about 10-15 minutes with interruptions to fix our deadbolt issue following your step-by-step video!

@markbfay1 4 жыл бұрын

Can't tell you how much I appreciate this. It works perfectly once again!

@dennismicallef9350 3 жыл бұрын

Very helpful walk-through. Thank you very much! I just did this and could easily tell what each part did by repeating what I watched here. Worked like a charm.

@eileen.330 2 жыл бұрын

I was about to ordet a new lock, but thought I'd check on KZfaq first. THANK YOU

@JoeMcMullin 4 жыл бұрын

Great video and thank you! I went the extra step and cleaned the springs, gear, housing and cam pin then applied a light coat of oil. Works like new.

@gr8scotts3 Жыл бұрын

Thank you for the video! I just fixed our lock and it saved me from having to replace it! Great video!!!

@daviderickson2719 3 жыл бұрын

Van, thanks so much for this video. Saved a hockey sock full of cash on a Locksmith. It was extremely well done, good explanation, nice pace and effectively done.

@jonathonwwidener 3 жыл бұрын

Really appreciate this video start to finish! You did a great job explaining each step. You went slow enough that I didn’t get lost like other KZfaq how-tos. Gonna try this. It’s a 50 degree day and drizzling here in San Diego and our lock is doing this very thing. Though even the key isn’t working with it. It makes it skip as well. Five stars for calmly explaining. My only critique is have your wife, kid or friend hold your camera to catch the extra details. But seriously still give you five stars! Thanks so much!

@geoffd8127 4 жыл бұрын

Thanks for the video! Having a weak battery also causes the same symptoms...which I figured out by seeing how the lock mechanism works.

@reginamurray1993 2 жыл бұрын

AMAZING!!!!!! Thank you so much for making this video. Both of my locks are now fixed. I watched several videos like this and yours was by far the best.

@fenderfingerz 2 жыл бұрын

Fixed! Thank you sir, you made me look like a skilled landlord!

@JELamadrid 3 жыл бұрын

Thanks Van, your step by step instructions fixed the issue I just notice today about 2.5 years after installation.

@flat4inrc 4 жыл бұрын

greatest person ever. Thank you for helping me fix my lock.

@tkskates 4 жыл бұрын

You the man! I was planning on taking mine a part for years. You helped me make a quick job of it. Thanks

@danmarion145 5 жыл бұрын

You were the first video I clicked on, I was glad I did. At least you figured it out and made a very comprehensive video. You would have to be an idiot to not understand what you were talking about. I did it while I was watching your video and it worked! You the man.

@katwuman1 3 жыл бұрын

Thank you for your guidance. I was very successful at repairing my lock. Everything was exactly how you instructed! Big thumbs up!!

@stevehargis4701 3 жыл бұрын

I was dubious but had very little choice so took this to the workbench followed your video to the letter and now it works perfectly. My lock is less than one year old and I have four of them. Another one is starting to exhibit the same symptoms so I’m sure I’ll be getting to do this twice. Thank you for taking the time to put this together

@bethanykeuter4072 Жыл бұрын

Yaaaay! This worked like a charm! You saved me the hassle of shopping for a new lock/handle set, repainting my door, blah blah blah. Thank you SO much for making this video.

@dancwilliams 5 жыл бұрын

This made my day! I have two of these and they both started "slipping". This was the EXACT issue. And, just for stats, they have been installed for about 2.5 years.

@steve_raleigh 2 жыл бұрын

This was a huge help - thank you! I have the Schlage camelot keypad deadbolt that doesn’t have a key. It is 3 years old and was having the same problem especially after a lot of rain or humidity even though the keypad is behind a storm door so it never got wet. The disassembly of my unit is slightly different, but the mechanics and solution were identical. I stretched the spring before reinserting the plastic mechanism part. Works great now.

@kerngunther Жыл бұрын

Thank you Van, you saved me a few hours of trouble shooting. A very nicely put together video. Looks like there are at least 2-3k users of these locks having similar problems.

@frwdallin9517 3 жыл бұрын

Thank you Sir! Got to the spring and didnt know what to do until i saw this. I'm back in bidness.

@gokalpgunay 3 жыл бұрын

Thank you SO MUCH!!!!! my keypad was on lockout mode. you saved me from waiting forever on the customer service line.

@tararichter1897 5 жыл бұрын

This was exactly the fix I needed! Thank you so much. Lock works perfect now!

@jamesoltsher5432 5 жыл бұрын

This works, I've done it twice before watching this video, but this one is definitely more thorough. Had to do this for the 3rd time again today. I'd like to make a more permanent fix. Have 3 of these locks and only the cold facing one experiences this issue. Roughly 2 years old.

@DJTOBY 3 жыл бұрын

This was the perfect fix! It was driving us nuts and locking us out of the house. Thanks!

@wazzutroy 3 жыл бұрын

Thank you! So easy to follow, fixed my problem and appreciate you taking the time to make this video

@basketballmom3565 Жыл бұрын

Thank you for taking the time to explain how to fix one of these locks. Such an easy to follow tutorial!

@brandonmusgrove6294 5 жыл бұрын

That was it! Thank you for the video. I can see where we great temperature swings, I might have to do this as the seasons go from Winter into Summer.

@edrico1 3 жыл бұрын

I’ll add my thanks here, I have installed 3 of these lock sets and never had a problem with the first 2. The latest one I installed in my garage entry door not more than 4 weeks ago and it gave me trouble for the first time today. Your video saved me lots of time sorting this out or taking the lock set back to Menards and getting another one just like it. Happy New Year, -Ed

@marcellakrohn8669 Жыл бұрын

This was great!! I had the same issue with 2 locks and was going to call a handyman. I saw your video and decided to try it myself. Great video and step by step instructions. You save me a lot of money!

@kmm7378 8 ай бұрын

I watched so many videos and spent hours taking it apart and putting it back together. This was the only video that had the actual solution. Thank you so much!!!

@SH-it8ki 4 жыл бұрын

Excellent video. Thanks for being so thorough in your explanation!

@steveweiss9321 4 жыл бұрын

Thank you! Saved me a trip out to replace the door lock. It was an easy fix after watching your video.

@fisqual Жыл бұрын

Thanks so much for the video! I have 3 of these at my house --all about 5 years old and every single one has gotten really flaky since it got cold this year. You just saved me 300 bucks in replacing them!

@jppang4277 3 жыл бұрын

This video saved me $109 as i was going to buy an identical lock. Thanks for posting this. Lock works like new again.

@Seaskunk Жыл бұрын

I watched three videos about this but ended up watching yours twice to take me through fixing my lock. Thanks for making this. Mine is only 4 months old though. But I live in a cold area.

@JC-123 Жыл бұрын

I bought this and within 12 hrs mine was doing the exact same thing. I did exactly what he did in the video and it now works. You're a life saver. Thanks for the video and info.

@shannons1886 8 ай бұрын

I was about to head off to Home Depot for a new lock. The I saw the prices and figured I should give it a go. Worked 100%. THANK YOU.

@jerryedelen8207 3 жыл бұрын

Outstanding, professionally done video. Totally solved my problem. Thank you!!!

@dansadowsky 4 жыл бұрын

Thank you Van! Saved $109 by watching this video. (All interior screws were T10 on mine.)

@andreaschulke9057 3 жыл бұрын

That video was perfect! It took me around 20 minutes to fix it. Thank you!

@veeyaar 3 жыл бұрын

Wow! It works....thank you so much for inserting this video, I was almost about to scrap the unit thinking it will not work again....kudos to you!!

@maureenmcguire1124 2 жыл бұрын

Thanks for the excellent instructions! I am NOT handy. You are a fantastic teacher and the video made it possible for even me to tackle this fix. I am so grateful.

@jasonmunsayac3414 5 жыл бұрын

So glad i found this video. It seems im not the only one with this problem. Thanks a bunch.

@AD-ks8fw 5 жыл бұрын

Thanks for this video! My lock started acting up a few weeks ago. I was able to fix it in about 10 minutes thanks to this tutorial. Very much appreciated!!

@burn31 5 жыл бұрын

Will the key still open the lock if this issue occurs?

@1983Jacko 4 жыл бұрын

@@burn31 Yes it will.

@Meekrobyyz 4 жыл бұрын

DUDE!!! This is how EVERY KZfaq repair DIY video should be done. Congrats. i'm subscribing hoping you have a DIY Subaru Forester XT Sunroom DIY Repair video sometime soon. Lol.

@joebrooks7431 4 жыл бұрын

Thanks for posting this video. This was the same problem that my lock had and this video was very helpful!

@jmcl88 Жыл бұрын

Thanks! This fix worked perfectly for me. 10 min job. I appreciate you saving me $150 on a replacement.

@FrankMacDonald 2 жыл бұрын

This is the perfect video. Thank you for putting this up. Just fixed my deadbolt. I was looking at getting a new one when I came across your video. now it acts like it did when it was new.

@bryantfreeman1 4 жыл бұрын

I recommend adding some grease to the moving components while you have the lock open. The movement in mine was not very smooth. My lock now works smoothly and quietly. Thanks a million for making this video! I had been dealing with this lock only intermittently working for over a year now.

@gavinmctavish6613 Жыл бұрын

If there were an option to make a "thank you" payment, I would. Great video, exceptionally clear, and solved my problem. Cold weather in Canada would cause my lock to stop working annually, now, its fixed! Thank you!

@urologydoctor 5 жыл бұрын

My exact problem - after ignoring and finally needing to climb in a kitchen window last night - this morning followed video and perfect fix. Thank you very much

@techlife913 3 жыл бұрын

Cleaning out the lock and adding oil really helped in combination with your video. Thanks much!

@tiffanyevans4818 3 жыл бұрын

This worked! Thanks so much for sharing!! To everyone trying this, be sure to keep your thumb on the screw/spring like he says. Otherwise it comes flying off and you can’t find it. If that happens, clip a spring from a pen to size and that will suffice as a replacement.

@swatisquantum 4 жыл бұрын

You literally saved my life. Ive has 10 of these locks, 2 I've thrown away, 4 I fixed with your video. Reason why I use them is because the batteries last forever since the actuator doesn't move the dead bolt (all others that move the deadbolt) tend to fail. This is a common issue folks. I'm going to get a different lock as soon as I find a good one that offers same features (digital lock with key with manual dead bolt turn).

@tonyrbianco Жыл бұрын

This is great! I purchased probably 10 different versions of this lock over the years and at least 3 of them ran into this issue, so instead of throwing them away, I can fix them now! thanks!

@MatthewKlassenE 2 жыл бұрын

-25 C in Canada and our lock had been giving us troubles for awhile, to the point we couldn’t lock it without a key, which is inconvenient when your keys are in the vehicle warming it up. Very thankful for this video, worked like a charm - Appreciate it

@taminatorv 3 жыл бұрын

Thanks for the fix! Mine appeared to be assembled with the tab a bit higher up on the spring. As soon as I re-assembled it with the tab a bit lower, relaxing the spring a bit, it worked flawlessly.

@stevea7389 4 жыл бұрын

Thanks a bunch you saved me a trip to the Depot and $100+ bucks!

@markhallstrom1483 4 жыл бұрын

As everyone else is saying thanks so much for posting this-made it a quick fix for me!

@echoxin 4 жыл бұрын

Followed your instructions and fixed it in 5minutes !! Really helpful

@billfike7039 4 жыл бұрын

Wonderful video!! I was able to fix my lock immediately and efficiently as was suggested. Saved me a lot of money by not purchasing a new lock. Sorry Schlage!

@phasst87 4 жыл бұрын

Dude! Thanks a million. Every winter here in New England would cause this lock to stop working. Coming home late at night with my hockey gear and not being able to get into my basement was a huge hassle. I followed the instructions and I believe I am back in business! Thanks again. BTW, the guy that suggested putting in a new battery? How dumb do you think we are? Of course, everyone tried that before looking for a solution on KZfaq.

@neysrarivera9342 Жыл бұрын

I had my lock for only a week before this happened. This video helped me fix it. Thanks dude!

@jackdolphy8965 3 жыл бұрын

Your solve for me was that the spring is engaged by tab in the channel of sliding grey plastic piece about half way, not fully compressed as I at first mistakenly thought. Thanks for your fine contribution to the mass of y-t fix it videos.

@robdaintree342 4 жыл бұрын

Great video - thanks for posting. I had a similar issue and ended up taking the lock apart to check the components inside. Turns out the battery i used (a non-brand name) wasn't powerful enough to engage the mechanism, so after replacing with a Duracell it worked just fine.

@patrickcicero729 Жыл бұрын

Thank you so much!! That solved the mystery issue with my door lock that's been going on for several months. The little engaging pin and spring on my lock were gummed up. I cleaned the pin and spring, then used a small dab of grease to keep it moving smoothly. The door works like it's new again!!

@joanmentanski7756 3 жыл бұрын

Thank you! You explain concepts and demo very well!

@AtomicBananaPress Жыл бұрын

Fix went perfectly! Problem was exactly what yours was, removal and reinstallation went smoothly, thanks for your detailed walkthrough!

@steveglenn9217 2 жыл бұрын

Van, your fix worked like a charm. Thank you for making a great video.

@jianma3055 4 жыл бұрын

this is exactly my lock's problem too. thank you for this awesome sharing. very helpful!

@abrarqureshi443 2 жыл бұрын

Thanks a lot! Had the same issue and fixed my keypad in about a few minutes using the same method. Nicely explained.

@justin7871 3 жыл бұрын

Thanks for posting this. Worked great! I added silicone spray to the pin and the gray slider and it worked perfectly.

@highhavingness 4 жыл бұрын

Thanks for the awesome step by step video! It was so easy to fix! Works perfectly now. Love saving $100 by not having to buy a new one!

@robertmedina3195 4 жыл бұрын

Mine is new and has this problem. I never even got to use it yet. The lock came defective from Schlage.

@jdmatts1242 Жыл бұрын

Thank you very much for your informative video. I fixed two of mine that I've been very frustrated with for a few months. It took about 30 minutes to take BOTH of them apart, clean and fix them so they work like new. You saved me over $250 so I didn't have to replace them. Additionally my pin had some contaminates on it so a good wipe down of the pin and cleaning of the hole seems to reduce the amount of pressure the spring needs to overcome. Kudos!