This was an absolutely thorough and informative video. No stone left unturned. Great job !!

I have found a reviewer I can appreciate, complete with a hard-nosed, but absolutely adorable inspector. New sub here.❤

Update on 2 GE Profile Combo Units... as of today, approximately 50 to 60 loads have been run in each unit with 0 buildup of "anything" on the Coil / Condenser! The modified filters have 0 issues. I vacuum the filters minimum once a week or when the machine notifies to do it. Once a week for me is laundry for 5 people across both machines. I continue to post videos of the modified filters during the cleaning process and inspect the modifications, and they are holding up Excellent. I will be putting together kits to be sold for the people that do not want to source the items and make everything fit on their own. I will prepare pre-done Kits of everything that is needed with simple instructions to follow that will take no more than 5 to 10 Minutes to complete. Kits are available . Includes pre-cut weather stripping for Top and Bottom, Weather stripping for the Rear, and a choice of upgraded Filter Pad. Electrostatic style or Merv 8 Style Media is white color on entry side, and (tacky) surface on exit side. The tacky surface stops the finer particles from passing through the filter. The pads are washable, however as of 2 months on them, vacuuming is working just fine. For the best protection, you can just replace them every 4 to 6 months also. The tacky surface will collect the finest of lint and keep it out of the coil without causing restriction of airflow. The primary screen is the biggest area that needs to be kept clean. Latest addition to the Filter also includes Plastic hold down washers to keep the pad centered and locked in place so no gaps can occur in the housing. I spent a lot of time and money to make this bullet proof, and it keeps my OCD in check. Contrary to what end users believe, if you do not modify the filter, cleaning it after every load will actually cause more problems. The reason for this is lint is getting on or past the upper and lower rail assembly and working its way past the filter. Every time you pull out the filter, clumps of lint will get by or shoved to the rear of the assembly which cannot easily be seen or cleaned. HomeGuySolutions.com

This is the best review of the combo unit I've seen. I've owned one for a couple of months and have encountered many of the issues you highlighted. I also noticed it often gets stuck on load sensing, and I didn't understand the reason until seeing your video. Additionally, I've observed that pausing the cycle can sometimes cause the machine to enter a weird state, where the door remains locked due to the washer thinking there's a fault with the door latch, and have also encountered other strange behaviors after pausing a cycle. The only solution to unlock it is to completely reboot the machine by unplugging it. I'm hopeful for another firmware update, as it seems most issues with this combo unit could be resolved through a software update. I'm not sure if you're aware, but the service menu can be accessed by holding down the Pause/Start, Smart Dispense Detergent, and Timed Dry buttons simultaneously while the machine is turned off. This menu contains tons of diagnostic and test functions that are quite interesting. I'd love to see a video of you going into a deep dive of this menu!

Great video. You should see if GE Profile has social media accounts and post this link to them. Maybe their marketing team will pass it on to engineering.

Just glanced at video, then come to find, our same until has the spots in the EXACT same places! Time to break out the vacuum and get to work on mods. Seriously great work on helping us keep our really great new tech running!

This is very helpful although many people owning this machine will never get to see this option before it's too late. And sorry GE, but if customers have to pay a hefty investment to purchase this machine the coils lint issue should have been dealt with ASAP !!

Thank you so much for going the extra miles for this well detailed video. My wife and I are planning to purchase this combo tomorrow. Now, I am unsure.

awesome info....Thanks for your hard work...

Fantastic review.

This unit went on sale for $2000 within the first two months after launch and had his that a few times over the last year. The same thing seemed to happen with LGs new combo as well. Getting these combos for under $2000 is a good deal as I got mine for about $1800 after cashback.

Sir~great review.

Well done, very informative for sure. We get our machine delivered on March 12th.

Excellent and detailed review. I hope you have a follow up after some longer period of time to see your long term thoughts. I also hope you send a link to your video to GE so they can see your insightful analysis.

Our GE front load washing machine from 18 years ago has no mention of the drain pump filter in the manual.😊

Good job

I love my new washer and dryer but when I have it on wash it’s spins very fast which is good but it aches and vibrates and it’s very level so I don’t know why it’s doing this but it just rocks and rolls if you have any suggestions? We’d really appreciate it. Looks like it’s gonna break, like I said it is very level and we have that little pedestal. Also I really love it it’s just when you put a pair of jeans in there and a pair of sweatpants and maybe one other item. It just shakes like crazy looking forward from hearing from you, thank you very much and you should be an announcer the way you explain everything, you do better than the factory man believe me

When adjusting/leveling the legs of the unit to raise it a bit, did you only need to turn the bolt clockwise and the unit raised or after raising it, did you need to turn the bolt to lock it in place? I looked at the GE leveling video and it was kinda confusing.

Great video! One point that I wish for more info on is the dryer temperatures of each cycle. There seems to be a lot of confusion online with very little actual information on the drying temperature. I also purchased this machine and was disappointed to find I could not limit the max drying temperature for certain loads. I washed & dried a favorite sweatshirt on delicate thinking it would be safe (tag says tumble dry low, like every single shirt I own except one) but it shrank. Copilot says the Normal cycle drying average temperature is 150 F, a full 10 degrees higher than the standard for a 'High' setting. I am relying on Copilot here because I haven't found any real data. Do you have any actual data on the drying temperatures?

Just got one delivered... its odd that they take out the shipping bolts outside then haul it into the house.. the manual says to leave the bolts in until its withing "4 feet" of final location... And there should have been a big printed manual in the 3 languages... along with a warranty card and some contest to win $5k..

Awesome walkthrough of the setup! Mine is being delivered today 😊 I think most of the drying issues people are having are because it requires a different way to do laundry, like you said most people are capable of shaking things out but just don't want to. Same with the lint maintenance that is required - have you seen the videos from Bens Appliances and Junk about how to easily modify the lint trap to greatly reduce lint escaping past to the condenser coils?

This is an amazing review of the machine! Did you replace the shipping bolts before installing the pedestal? I have made a note to keep them because other people have stated the deliver men will take them and not leave it with the owners. Anyway, I’m getting my machine delivered tomorrow and I’m so happy you uploaded this video, it’s the best format for a product review! GE responded to “Ben’s Appliance and Junk” channel about modifying the vent (the one where he tests both the GE and LG combo machines) I don’t understand nor am I defending their response bc it’s not my wheelhouse but just thought I’d put that out there.

Is there an ethernet or serial port anywhere on this combo unit, like other GE appliances have?

People are having issues because they DO NOT pay attention to loads weights and or filter cleaning instructions... This is in fact a break thru in tech but we need to chain our thinking just a bit!!!!

Unfortunately, my experience has been bad with the combo. Bought the combo 8 months ago and I'm on my 5th technician visit. The major repairs have involved a motherboard replacement due to the machine going dead. Next, the entire heat pump assembly failed. The product is so new the technicians have never seen it or been trained on it. Keep in mind, the 10 year limited warranty only covers the motor. There is only a 1 year warranty on the rest of the parts such as the motherboard and heat pump. @geappliances

What size wrench did you use to remove the top of the machine?

Where is it made?

What an amazingly thorough review. Never saw anything like it. These heat pump dryers need to have the coils easily and safely cleanable.

How do you re-balance the drum?

Need a comparison to the LG version of this unit.

@retrotechandelectronics the piece on the planner at kzfaq.info/get/bejne/fLF9abSKlcqvoY0.html, does that come with the all in one unit? I don't remember receiving one.

You… sir… this combo washer will last a long time for you as long as you use the proper brush and vacuum. It seems you will be willing to do the proper care for this machine. I’m pretty sure the people that really are getting wet laundry either have a faulty unit or their belt is not spinning to it’s max rpm on the spin cycle due to their own fault for not balancing the unit or putting unbalance loads in the unit according to the manual (small with large clothes). This maintenance should be done on normal washers and dryers anyway but people don’t. Dryers can usually live longer without it, but clogs can happen in the hose or unit. The amount of time saved from not having to transfer any loads is a super time saver that more than makes up for the minute for maintenance every few loads. Yes it is unfortunate you need special tools, but at least you’re efficient with your placement and organization.

Silver Cymbal is that you?!

At 16:21 seconds, you will notice the spin light is flashing.. This is the signal that the spin cycle had issues and had to redistribute the load.. It will flash like this whether or not it is successful or not (VERY ANNOYING).. In your case it was successful.. We've had this washer since January and love it, but I have had a few loads my kids have loaded that did not spin correctly.. I've seen your second video and echo the though that there should be a notification that spin is not possible etc..

Amaizing Videos! Thanks for posting. I now have a website up with Filter Kit upgrades that work :) I have 2 machines and have finally put together perfect fitting products without permanently modifying the machine for warrantee purposes. I don't think I can post the Website here, I'm not sure of the KZfaq procedures. My KZfaq Channel is kzfaq.info/love/W1ED9P3EvFHIajjsvCUWUg The Filter Upgrade kits resolve close to 100% lint / hair from bypassing the Stock Filter assembly. I also posted a video on how to Deep Clean the Machine Coil / Condenser and the Tub without taking the machine apart. Let me know if you would be interested in testing it out.

Don't worry, I cannot stand imperial measures.