Thank you. Clear easy to understand instructions. Why Honeywell make what should be an easy procedure so complicated is beyond me!

I had a council repair man come to look at it and he didn’t know what to do and asked me to call again today and ask for another engineer call out. I woke up cold and miserable and decided to just search for the product number on KZfaq and this angel of a man popped up. I followed his video and now my boiler is back on with heating and hot water and I didn’t have to take another day off work waiting for the council engineer. Thank you

A sincere thank you for this. There are shorter videos on KZfaq that don't go into this level of detail and so don't adequately explain how to get this thing working. I have bookmarked it so I can refer again. Honeywell have made this ludicrously complex for the layman.

every year I watch this to sort out thermo glitches, and I thank the gods that this vid exists :)

Life saver much easier to follow than the instruction manual

Much easier than looking at instructions from a manual. So straight forward after following this video. Thank you

Excellent! We have a rescuing home in Bucharest, a house full of cats and the central heating stopped working. We have the service included in the price but they could come only on Monday.😔 🙈😔. Now it is working as usual..THANK YOUUUUU!!! 🐈🐈🐈🐈🐈🐈💞💞💞💞🐾🐾🐾🐾🐾

Thanks for these very simple and clear instructions Richard. Managed to get my two boxes communicating again today and getting warm and cosy again. Much appreciated. x

I've been on the Internet for 3 hours trying to fix this. Your video has come to the rescue. Love saver.

Richard, Thank you very much. Your video is truly amazing. You are now my reference and guide to reset this Honeywell thermostat. Much appreciated.

Thanks for such a straightforward and well-paced video - I didn’t even need to pause it at any point, just followed along in real time and my new thermostat was paired before I even realised it had happened 😊

Thank You for this priceless information. I was seriously thinking of getting the manual switch reinstalled on the boiler because as pensioners we are not tec savvy at all. What a kind considerate man you are for posting this video. Our sincerest thanks.

Thank you so much for this, has sorted my heating out - just in time for the cold!

Good one mate managed to help dad out when he got this problem!

Brilliant Richard. Couldn’t have done this without your helpful video. The instructions that came with the replacement Dt92E where useless. Thanks

Richard, this video guide is used again today. What a live saver. A thgousand and One thank yous.

We just used this to set ours up! Worked an absolute charm!!

thank you! had to replace a faulty thermostat and the installation guide was useless. Thanks for the clear instructions.

Thank you so much. Couldn’t understand why the heating downstairs on the ground floor wasn’t working but was working on the 1st and 2nd floor. We have a thermostat for each floor. Followed your video instructions and can already feel the radiators warming up! We’ve been abroad in climates of above 30 temperatures and to return home yesterday evening to cold U.K. temperatures again was hard especially with the radiators not working! Video was easy to follow for someone who isn’t tech or gadget savvy!

Aaargh. Have just used this video for about the 10th time in 2 years to remind me how to reset the binding. Thank you for having this video up. Super useful

Much clearer than the manual! Thanks, it really helped

Thank you so much for sharing this. I suffer from ptsd and anxiety, but because you shared this I didn't have to spend days having a panic attacks from I stranger being in my home. I was able to follow your instructions and fix the issue myself. Thank you so much

Thank you for your video which allowed me to save my thermostat.

I’ve been struggling to get the heating to work all week and was in tears worrying about what it might cost to fix. This sorted it! Thank you for being a legit lifesaver. 🎉

Straight forward to reset thank you for sharing

Really helpful the instructions are of no use in the booklet you get with this. Thank you for posting this

❤ thank you so easy to follow and now working. I was panicking so much 👍🏻👍🏻👍🏻👍🏻😘

This is my guiding video clip. So grateful.

Thanks brilliantly explained much appreciated 👍

Excellent instructions. Thank you 😊

Thank you so much. Brilliant video 👍

Thanks so much, my wife and I lost the connection between the thermostat and the boiler but you have just saved the day. Many thanks again.

Thank you very much , this has solved my heating problem

Many thanks. When I read the Honeywell instructions, my first thought was "do I need our Heating Engineer?" Not after watching your video.

Brilliant, fixed my problem, thanks :)

Thank you so much for this video helped me to sort mine myself 😁

Thank you all working good now your a gem !!!

Amazing! Thank you so much Richard! We were scratching our heads and now it's all working again. And it's very cold so we're delighted!

Many thanks for the information and better than trying to read and do the job 🤗🤗

Life saver ! Thank you !!!!

Mate thank you so much your a fkn life saver. Very simple clear instructions 👍🏽👍🏽👍🏽

First class mate you got me out of a pickle there and saved me an old fashioned war bashing form my wife

Omg you’re a genius this worked a treat!

Really helpful, thank you 👍

Man oh man, have you ever tried understanding Honeywell's own videos or user manuals, they are RUBBISH. This video was spot on and the boiler is up and running again. Thanks for posting, Brilliant!!

Thanks for this. Have now re set and all ok.

Forget that ! It just fell apart and exposed them ! Good demo you have here

Thanks a lot for this!

Many thanks for this!

Thank you so much! You helped me!!

Spot on really helpful

Excellent video.worked well

Brilliant. And it worked

Lifesavers thank you ❤❤❤

Perfect - thanks...

Thanks a lot man.

Big help thank you please note to take the batteries out to remove the card before putting them back in (the card is there so it stops it from working)

Thanks a bunch

Thank you so much for the video! Amazing, 2 minutes video has sorted out my problem and saved me time and money to call my plumber out :-) Bless you!

Thank you ❤

Great thank you

THANK YOU

Thank you

Absolute lifesaver! Thank you so much. The relay box has been in fail safe mode for months until it finally turned permanently red. I’ve now reset the thermostat and the relay box using your video and BINGO! Thank you so much. We have heating!

Thx a lot.

Thank you 🎉

Perfect

Merci

Thanks for this helped alot. Does the boilers front panel need to be set in any particular way ?

`Great vid Richard, very clear and concise. My setup only kicks in if I turn the stat off and on again. New batts have been installed to try and cure, any ideas?

Thank you so much for this clear explanation. I've rebound the thermostat and relay box successfully. But that has introduced two new issues - 1) the override for the heating doesn't kick in, and 2) for the pre-set time for the radiators the heating is very modest. It comes on but at a very low temperature. The thermostat reads 17.5 degrees and the target temperature is 21.5 degrees. The flame icon is visible, and the RFID very occasionally appears. Any thoughts? Could the rebinding have changed more settings? We've always had full heat or no heat in the radiators - no halfway point. All individual radiator thermostats are turned on and I've just tried switching them all to maximum but the override is not having an effect. Thanks.

Can I just replace the faulty stat (dts92), and pair to the existing relay box (bdr91)? Or should I replace both items? Thanks

Straight forward & clear instructions. I cleared down the DT92E as described but nothing happened on the receiver when I held the button down (for longer than suggested, too). The units were new in January, replacing ones with the same problem i.e. not talking to each other/unresponsive which led to the central heating being constantly on unless I turned off the boiler. This is again the same situation. Are they duff or is it me?

Should the green light on the relay box be always on ?

Hi Richard - this is super helpful. I have a related question. Is it possible to pair / bind a DTS92E with an HR92UK - I have long curtains which cover the radiator so the HR92UK doesn't get the room up to temperature unless i set it to a much higher temperature than wanted.

Thank you. We have to do this every time the batteries die or the child knocks the thermostat over. It's so difficult! Why Honeywell, why!?!? Thanks for your video. ❤

Hi, I follow your instructions and the red light goes out on the relay box, I then set the temp above room but then no green light. There is a wireless icon at the bottom but nothing happens. Can you help?

Hi in trying to fit one of these but when I press the two buttons for the installer menu and press down those options you show at the begining do not show on my stat, I can only press up not down. Pressing up leads to different options that does not go to the ones you show on here.

Can you have more that one connected to the relay box for example this thermostat and also the evohome?

❤

Great video. Thank you. Question! What may cause the receiver unit to show a RED light and the system to fail?

I can do hold up and down buttons then the next step of pressing down nothing happens.. I can press up then back down through different settings, but to press down it does not work... Any advice would be greatly appreciated. Thanks

I’ve done all steps one by one which is fine but at the end on the relay box and light didn’t on. Do you know why or what’s the problem with it ? Thank you for help

My son has just moved into rented house and it has this Honeywell thermostat,the he gets hot water but no heating even tho the thermostat display clicks and shows the heat symbol as if it has come on ,i have searched the house and cant find the relay box you speak of in this video. Is the relay box a must for this thermostat to work ? Soryy if this is a stupid question but i know nothing of how these things work 😊

I've been an electrician for over 50 years' so, I should be able to sort this problem out... but a helpful hand would be nice! My remote doesn't show the boiler being on... no 'flame!' Any ideas? I will try this and well done! AH!!!!!!!!! This solved the problem, with the 'flame' sign!' - great stuff, after two years' without it, haha!!!

I have got to the options but haven’t got the clear indicator, is it shown in any other way, I have Honeywell DT90E

How do I get the thermostat box off the wall to bring it to 2-3 meters from the rely box please?

Is there a difference between the DT90 and DT92. I have a new DT90 which I am trying to bind to replace a broken one. When I get to the stage where I press both the up/down arrows I get "Inst", but when i press the down arrow it stays on "Inst." It will allow me to press teh up arrow but then I just get ot, cr pb etc. Am I missing something?

I changed the batteries in my Stat (having also confirmed the batteries are indeed working) but I get absolutely nothing on the screen. Does this mean my Stat is kaput?

Hi My one the transmitter is not letting me to increase the temperature. Can I just buy a new transmitter and using the old receiver?

Hi there. The thermostat DTS92E1020 has a blank screen. New batteries did not work. I bought a DT90E1012 from screwfix as the nearest available option but the menu is not the same so I presume this cannot bind with the unit on the wall? Or am I doing something wrong?? Appreciate any help..as Its getting cold!!

Does the relay box green light need to always be on? Thanks

HI, my thermostat is blank? any suggestions on how I turn on

Awesome! Thank you....supplied instructions are painful

Hi, I have that very thermostat in my living room but however high or low I set the temperature, the radiators heat up to the same degree. What does the power button do? I thought if I pressed it while I went out, it would stall the heating till I got back but it appears to do nothing. Can you help please

I followed it and the flame icon shows on the thermostat control but radiator is still not working.

My thermostat doesn’t show the fire sign. I’ve also changed the battery but no luck. Any help 😊

You probably won’t see this but I can’t get the power button to come up! When I hold it down a key appears as if it’s locked in some way? Can you help?

I'm afraid the CLR screen doesn't come up, only the Inst screen. The down button does nothing after this, the Up bottom only gives other options - not the CLR screen. I would be very grateful if you could advise how else to rebind?

Can you explain how to turn it off when leaving home day time