If you have an nbn™ FTTP or FW internet connection, this video will show you how to set up your Telstra Smart Modem.
Пікірлер: 119
@sam27ellsmere2 жыл бұрын
Great! Worked perfectly
@sunflower64344 жыл бұрын
Are you please able to tell me how to pair/connect to the base unit. A while ago our battery ran out and we finally bought one and now it won’t connect to the base unit. And I can’t find one KZfaq video on how to do it to a TELSTRA V850 cordless phone.
@itzsonny1 Жыл бұрын
thank you! worked well
@allyhockey76802 жыл бұрын
Thankyou Sam 😊
@mangoicetea7013 жыл бұрын
Mine stays on blue light WTF can’t contact anyone no customer support on hold for 4 hours
@ilymaxi8052 жыл бұрын
Same problem
@mangoicetea7012 жыл бұрын
@@ilymaxi805 mate I just took mine into the Telstra shop and they sorted it out and got me a new one, sometimes there faulty apparently
@imhaydz64443 жыл бұрын
Do u have to connect to a connecion box
@SteveL03 жыл бұрын
What Song Are They Playing Its Quite catchy!
@copium44963 жыл бұрын
Customer service is utter garbage, I feel like sending a complaint
@Childish_Tambio3 жыл бұрын
ikr
@mattmurray8173 жыл бұрын
Do it! Fuck telstra. The Australian federal government has taken them to court before and I say they will again
@unstoppableluckq99853 жыл бұрын
But they won’t answer right?
@braids_tech3020 Жыл бұрын
Customer service is crap but if you call tech support they can do the sam thing but they know soooo much more.
@muhammadimran-we4eb Жыл бұрын
The Band Steering actively guides the client to the most suitable Wi-Fi band, by detecting the client's capabilities and monitoring the interfaces.
@raziaqproductions18133 жыл бұрын
PLEASE. What song is playing in the background!
@phalanx3803 Жыл бұрын
so how do you enable the 4G back up to come on straight away? the point of this $700 modem is that it should kick over to the 4G when the internet goes down with little to no interruption yet my one take 5-10 mins to switch over.
@katrinaja5622 Жыл бұрын
search 'telstra smart modem as 4g'. i just bought gen2 and use boost mobile.it's working ok. 50+/30+
@Sean-GPW9 ай бұрын
I can connect to the internet but have limited access. I can do a google search but i can't navigate to any of the web pages, they just time out. Does this on Apple and android devices. Bank app times out yet youtube can run no problems. No issues like this prior to FTTP. Telstra can't help?
@Michaelkayslay2 жыл бұрын
Do I need this to connect to modem . I just have a black box
@NoChannelChannel3 жыл бұрын
Uncontactable phone, chat no one there 0 support
@user-yd3hj3yg2r3 жыл бұрын
Can i connect to the router ?
@krisrao19283 жыл бұрын
How is the red end plugged into the modem and the yellow end into the NBN box when they are in different locations??
@seanliu68513 жыл бұрын
they set the modem on the table next to port, then plug yellow port to the NBN modem somewhere else? weird!
@jouebien Жыл бұрын
Probably would have been good to mention what colour the lights should be flashing on the mode converter for the fibber->copper.
@__PJ__2 жыл бұрын
The new Gen 3 modem is black where is the vid for that and the new wifi6 ?
@chitskirits3 жыл бұрын
I would like to know what are you talking about? Lately, I never know what I'm getting from Telstra I don't have an NBN box in my unit but I have the brick router! Once upon a time, Telstra was good not now. What I get a lot is phone calls from hackers and I would like to know how they got my silent phone number in India or the Philippines?
@Ohkeh64011 күн бұрын
I have an nbn and cobra smart modem How do I connect them both
@katherine_inyou94972 жыл бұрын
the front light wouldn’t turn green so I tried taking out the sim card after I took it out n put it back in the wifi signal became really weak, can someone help
@nooboce94402 жыл бұрын
Mines blue tho is that bad
@farisgabriel1184 жыл бұрын
What do you do if the light turns blue?
@myztao55813 жыл бұрын
thats what happened with mine
@ash1ss3 жыл бұрын
how do u fix it
@TylerStyles3 жыл бұрын
Have you figured it out yet ?
@cornbeefandricee34493 жыл бұрын
Help mine is blue
@Anggeeeeeeee3 жыл бұрын
You can restart the modem by turing it off and wait for a few minutes before turning it back on, that usually helps. If the light is still blue, you must check if your cables are on the right places, try doing a hard reset as well if you must. If still not connecting, you must call telstra, there must be a problem with the modem or the NBN.
@drgshaw35553 жыл бұрын
None of my smart devices worked with this device; I have decommissioned it and returned to the previous modem.
@Aussiedave543 жыл бұрын
Me too
@jeonlix_m2 жыл бұрын
It’s blue for me. I don’t have the nbn connection box yet. What do I do?
@asian06652 жыл бұрын
still blue for me even with the nbn
@drbannter Жыл бұрын
@@asian0665 how did you fix it?
@justthatguy9712 жыл бұрын
All I did was plug it in 😂 and that's it
@defafa92493 жыл бұрын
Stick to Optus
@user-xd2mu9zk4v Жыл бұрын
What if Tube is buffering? The internet is too slow
@brylon3 жыл бұрын
My thing won’t send a signal to connect other devices
@doinder233 жыл бұрын
Why has my modem been on backup for 4 hours I just plugged it in today and it’s not connecting to the nbn
@sleshio79653 жыл бұрын
Same as mine
@1alwaysbray3 жыл бұрын
Did you guys solve this. I’m going through this now.
@mysticalr_ea11623 жыл бұрын
We disconnected our nbn and it works
@stan_smith3953 жыл бұрын
@@mysticalr_ea1162 what do you mean disconected it please help me
@Mariam_05524 ай бұрын
Did you fix the issue
@PurpledaisyShasta10 ай бұрын
Our NBN is not located in our home. We were told we have NBN we just don't have that box on our wall
@mawrkii3 жыл бұрын
literally there is no difference between the wifi speed. even when there was no such thing as nbn, the wifi was still horribly slow.
@tubeyy84543 жыл бұрын
Better then dodo
@coleossal25443 жыл бұрын
What a great comparison
@DeezNuts-cq3jm2 жыл бұрын
Dodo literally rents ADSL lines from Telstra, they just sell them for cheaper prices
@Eccentric_Villain2 жыл бұрын
I done that over and over, NBN came over, said they fixed my connection, still couldn’t connect. Turned out modem was faulty (in which I was on the phone for an hour) finally just received the replacement modem and I’m having the same issue again. Sigh.
@DeezNuts-cq3jm2 жыл бұрын
Exactly the same here, one modem works but won’t connect to my PS4, and the other modem won’t stay turned on
@waleedfaisal71442 жыл бұрын
@@DeezNuts-cq3jm hey i have the same problem, did you figure out how to fix it?
@mintau68963 жыл бұрын
My light is on blue and is cutting our and reconnecting every few minutes
@imhaydz64443 жыл бұрын
Keeps turning orange ree
@algsudsare2 жыл бұрын
What happens when the light turns blue?
@jarredslife74842 жыл бұрын
That’s what I want to know to
@frosty_kaelon13542 жыл бұрын
its on a 4g mobile data backup
@drbannter Жыл бұрын
How did u fix?
@thegamerpro35973 жыл бұрын
I can’t connect my home phone
@IM3C1T0 Жыл бұрын
Who else is still paying for this smart modem but in return you get 4g and not 5g ( cause I am ) and they still not picking up my calls. haha isn’t life fun! 💀😂
@frosty_kaelon13542 жыл бұрын
fixed wireless wifi sucks bro
@muhammadimran-we4eb Жыл бұрын
Wifi not showing 2.4gh
@craigmcbain65382 жыл бұрын
I have a faulty device, the lights turn green & then drop out. My old modem works fine. The technician who was going to come last week obviously got lost; still waiting, no call back. TELSTRA CUSTOMER SERVICE is like unicorns.....does not exist.
@otherbomb17073 жыл бұрын
Why am I getting nostalgia?
@farisgabriel1184 жыл бұрын
What if the light turns blue?
@stal12674 жыл бұрын
same thing is happing to me'
@jacobpanther323 жыл бұрын
Blue means its not running through NBN and rather mobile
@Childish_Tambio3 жыл бұрын
@@jacobpanther32 is that bad '
@SteveL03 жыл бұрын
vallois No It Is actually great Because If You Have An Dropout On The NBN Network Your Telstra Smart Modem Will Switch To The Backup By The Telstra Mobile network Still Giving Wifi Of The Backup Broadband!
@kavaracing9103 жыл бұрын
@@Childish_Tambio i see he didnt reply to you, its over a month since you asked but if your wondering it just means you are running of the SIM. It will eventually stop working and isn't great, you will have a worse connection so I would keep trying to connect it properly.
@boblob35093 жыл бұрын
I’m reading reviews and nearly all of them are saying this internet is dog shit
@Aussiedave543 жыл бұрын
WHY ON earth are the light on the back, when you can't see them, lol.. No wonder they are giving them away. the wi fi doesn't work properly.. Smart Modem? Lol
@DSCKottawa Жыл бұрын
This modern is hackable
@GORILLAWARFAIL9 ай бұрын
My modem doesn’t change colour at all the light on the front is blue?
@JHV6693 жыл бұрын
This device is pure garbage. I can't even reach half of the speed I'm paying when I'm using this device. I'm on a premium plan and I can't even get to 20mbps on his device. I'm using my own router and not this garbage. the only reason I'm not {YET) throwing this device in the bin is because of the emergency mobile internet.
@jaketrivett75523 жыл бұрын
This thing is just a router yeah? The NBN connection box is actually the 'modem' and this thing is just a router? I've got a mesh router already and Telstra tried to tell me that I have to use this thing....
@sararivz6682 жыл бұрын
Not working and the WAN/DSL light is off
@BurgoBeyond2 жыл бұрын
Yeah we dont have an nbn connection box.... not really that helpful
@Arcusinoz3 жыл бұрын
They should change Telstra, name every time I mention my endless problems with Telstra they always comment FUCKING TELSTRA!!!!!
@luca9948 ай бұрын
My light is blue 😭
@graeme.quarrell9192 жыл бұрын
Вовч
@V1xAu2 ай бұрын
Fix my internet gang it’s so shit I use Ethernet and run 70 ping
@owengornall41116 ай бұрын
Fix my dam internet you horrible internet company I use fiber to the node and its broken. Fix it please we emailed you and no reply Fix it
@wannaspritecranberry34674 жыл бұрын
The internet only works when the light is blue
@ash1ss3 жыл бұрын
same
@djbunny3523 жыл бұрын
People should be paying foe what they get, not paying $90/month for 10mbps at best, Telstra is dog shit, "best network in Australia", ya sure bout that?
@kanorune70293 жыл бұрын
DJbunny are you still with Telstra or have you moved to something else that's better, only asking as I'm in Australia Victoria Melbourne and after seeing all the comments I would rather learn from others and stay clear of Telstra so if you don't mind can you do me a solid.
@djbunny3523 жыл бұрын
@@kanorune7029 should be setting up starlink soon
@kanorune70293 жыл бұрын
@@djbunny352 yh bagsa I'll ava gig ad'et, thanks for your reply most appreciated. One uva fing m8 you have some farken funnee meme's, me and some 5/8's was ROFL hard at sum ov'em m8😂😂😂. Dead set pissas. Thanks again stay beautifully you.
@travelinglifetotheend.69502 жыл бұрын
Worst fkn internet provider
@judylorbek1730 Жыл бұрын
This is the worst system ever, as I have to have a million cords all over my place , why is that
@brianbattle3651 Жыл бұрын
"Its as easy as that" Rubbish just like telstra.
@listen2meokidoki2643 ай бұрын
This video assumes the NBN Connection box is NEAR the modem. How convenient for this video. And THEY never show unsightly cords. Its all bastardry to me. Salespeople should all be genetically rendered back to normal humans.