MQB MK7 Cant put gas in gas tank : suction pump failure TSB

Рет қаралды 16,920

3 жыл бұрын

I encountered a bizarre problem where I could not add any gas into my gas tank. The fuel filler neck would fill up with gas but it would not go in to the gas tank. After a long debug session and some help from a fellow VW enthusiast I fixed the problem. Watch the video to find out more.

Пікірлер: 128

@wayfaringclients9620 2 жыл бұрын

This video saved me so much money. I have a 2017 VW Golf Sportwagen. I was unable to fuel. I took it in and discovered that my charcoal cannister (part of the evap system) was saturated in fuel. I had it replaced ($1200 part) and went to refuel. Same issue. I sent this video to my mechanic and he discovered that I have this part inside my tank (date stamped Feb 2016 - from the recall date). I spoke with multiple VW dealership mechanics and asked if it is at all possible this part exists in my system as it is not listed on a single VW diagram or parts list. They insisted that no way does this part exist. Had I not discovered this video, I would have ended up replacing my entire tank. Long story short, VW obviously knew what they were doing when they chose to not include this part on any manuals. It is actually a huge safety risk, outside of it costing so much money for people unable to diagnose it. Thank you for posting this! TO clarify the Safety Recall Code for this issue is 20Y6 and only included vehicles from 2015/16. My vehicle has no recalls out for this issue. I have been in touch with VW Canada regarding the issue, as well as Transport Canada.

@slimlou Жыл бұрын

I found this video on a Facebook group for Sportwagen’s. I’ve got a 2018 Sportwagen 4motion, and I’ve encountered this same issue. Seeing you posted this comment 5+ months ago, did your calls to VW Canada and Transport Canada manage to get a response??? FYI, I’m in Toronto.

@boostedbliss07MK5 Жыл бұрын

Thank you so much for this info! My 2017 PP GTI started having heavy fuel smell outside vehicle after shut off. I checked charcoal canister & the vent was sweating. Next day car started cutting power while driving intermittently. Picked up the in your parts in this video & car literally started leaking fuel from the charcoal tank when I got home 😂😂. Took 2 hrs taking my time. $8 battery operated fluid pump from harbor freight sucked the tank down once pump was out. Car runs great again, filled up with gas no problem & no fuel smells or leaks since. VW dealer said it MIGHT be covered come drop off car in 1 week for a few days 😂. For $27 & 2 hours it’s fixed thanks to you. My production date is 8/2016 & it still uses this exact part for anyone else reading this.

@rs3tuber425 Жыл бұрын

This video brought me a huge smile. I used to watch your videos back when I had my S3, I learned a lot from you. Then I changed cars and I was gone, now all the sudden I see this video after a few years, I saw you with the beard and did not recognized you at first but within seconds I remember your way of talking to the camera and stuff. Great to be back learning from you again sir.

@aaroncarrillo2157 2 жыл бұрын

Dude… you’re the best. I would have never been able to find that out.

@lvett8647 25 күн бұрын

I had to come back and say thank you for this! I have a 2017 GTI sport and this fixed my car. At first after replacing I still had an overflow issue but thought if I drove a round a bit maybe it would vent the charcoal canister out and it did! I was able to get a full tank

@MrFrenchy2221 2 жыл бұрын

I’m having that same issue now, I have a 2016 gti took it to the dealership and they wanted to charge me 4,300 for the repair! Thank to my father he found your video and the recall online… it’s insane how the dealership tries to take advantage of you when you don’t know… crazy part they still haven’t told me that there’s a legit recall on it and still want to charge me that amount.

@echelon270 2 ай бұрын

same here they wanted to charge 4300

@beemerdoc2058 Жыл бұрын

Thank you for this video. I had a 17 Alltrack with the same symptoms, and was having a heck of a time trying to solve it. No codes. Everything checked out ok. Only 47K on the clock. I gave this a shot and fixed the car as well. It is not an easy thing to do with the tank in the car, but it is doable. A hint from the BMW bulletin was to unplug the back line first, as in my case, that was the hardest thing to do once the pump was unsnapped from its bracket. The front line only goes a short distance, so I removed it altogether to give my fat hand more room. If you were in my area, I would definitely buy you a beer! Cheers!

@neu318 Жыл бұрын

Thanks for the info. I’m having this issue on my 17 Alltrack as well.

@jamesalvarado284 Жыл бұрын

thank you for the display it will help. so yes dug up the 20Y5 recall my vin doesn't fall under it which is bs same exact problem, I think they got cheap on us when shit hit the fan at audi ive dumped about 400 buck on evap pcv charcoal canister thank god im mechanically inclined or I would've spent a lot more. I think you are the only one that has a video for this issue and I salute you..

@marklharmon 5 ай бұрын

Likewise for me. I was told "this doesn't apply to AWD vehicles" and they offered to replace my gas tank for $5,400.

@heribertogarcia1277 3 жыл бұрын

Glad of you are ok!!. Disappear from radar for long time!!!. Greeting from cd juarez chihuahua mexico

@RadFox1320 3 жыл бұрын

Thanks! Glad you still hung around!

@cofresi3294 10 ай бұрын

Found this 2 years too late. But saving this link for future reference. Thank you.

@rcnacura 2 жыл бұрын

Thank you for this video. Filled up my tank about 100 miles from home and the car would not start. Drained some gas and was able to get home. Luckily I ordered the part and was able to replace it tonight. Never fun stuck somewhere, glad this is a relatively easy fix.

@abdulwahabharuna854 3 жыл бұрын

Thanks .....just fixed my 2015 Audi A3.

@daniczt 2 жыл бұрын

Tank you! From Spain!

@BlindGuy3300 2 жыл бұрын

Bro you might just be my lifesave

@Pmunz993 Ай бұрын

There is a Fuel Tank Suction Jet Pump Limited Warranty Extension program - though VW declined to reimburse me. They're claiming the root cause was the rollover valve. I've got a 2017 GTI that was leaking gas from behind the right rear fender.

@gaddobronx6740 Ай бұрын

Yeah thanks for this video. I had the same issue. At first I thought that some a**hole opened up my gas port and put something in there clogging it. Lol So checked online and saw this video. I then check all the recalls and saw that my 2017 golf sportwagon had an extended warranty coverage for the Fuel Tank suction Jet pump. Glad I found the extended warranty notice.

@mattn3090 3 жыл бұрын

Mine just did it today going to VW tomorrow to get IT fixed 2016 gti

@matt_ttam 2 жыл бұрын

Just bought the pump. Will install tomorrow. I have trouble filling, seeing some stall at idle, and rpm fluctuations between 1600-2200

@daniyaalpatel9244 Жыл бұрын

From where?

@realratingrating3669 Жыл бұрын

my 2015 gti stoped refilling gas tank today. Called local dealer they said the the suction pump replacement recall has been done in 2016 but I just couldn't remember this service they did back then. my car only got 100K kilometers on it, no mods or anything done to the car. Dealer ask me to drop the car next Monday , the representative said it might be covered by fuel system warranty extension but they need to check this out first. I will keep updating this .

@SergeyPRKL 2 жыл бұрын

Same problems are on earlier GTE:s. Mine is 2016 EuroSpec and this is the solution.

@nunofernandes8857 2 жыл бұрын

Damn it... I bought a GTE a while ago, and i've got a similar problem. Mine doesn't stop fuel from going in, it just doesnt take it fast..

@itandrei1 Жыл бұрын

Was it hard to replace it on GTE? The acces is from trunk, right?

@JohanRosenbergJensen 7 күн бұрын

Hello. Did you find the error? Was it possible to change it?

@JohanRosenbergJensen 7 күн бұрын

@@nunofernandes8857 Hello. Did you find the error? Was it possible to change it?

@harryberry474 Жыл бұрын

I just received from VOA a warranty extension pertaining to this part "Fuel Tank Suction Jet Pump" my car is a 2017 Alltrack SEL the warranty is good for 15 years or 150Kmi. from the "In Service" date. I'll tuck it away with the other paperwork I have for the car. I think you could be right about having a more powerful fuel pump causing a strain on the suction pump P/N 5Q0-201-029 for those that missed it.

@Noname23489 7 ай бұрын

did this apply to audi as well? 2017 s3

@harryberry474 7 ай бұрын

@@Noname23489 ...I do not know if this warranty applies to Audi's but this part P/N 5Q0-201-029 is used in your 2017 S3...I looked it up for you.

@mrich7363 3 жыл бұрын

Dammm thank you, this just happen to me today after my car just spit out gas. And when I went to tank up couldn't tank up. Well I am thanking you again. Gti 2017

@joshuadevries3459 2 жыл бұрын

I just had this happen on my 2017 gti did you find a solution?

@c0Ld 2 жыл бұрын

Hey, I'm currently going through the same thing. VWOA isn't being any help for me either. I talked to someone who went through the same situation and he was able to get VW to help cover the expenses and his advice was to go public and tweet @VW and @NHTSAgov basically asking them why they recalled the '15 & '16 golf models but not '17 when it's clearly still a problem and a major safety issue. He said a regional rep contacted him after seeing the tweet and that's what led to them covering the expenses. There's no reason we should be the ones responsible for this expensive repair.

@joshuadevries3459 2 жыл бұрын

@@c0Ld I got it “repaired”. It required a new gas tank, fuel sending unit, charcoal canister, evap purge valve, and a bunch of other random crap. I drove it home and had the same issue again. I found another car I ended up trading for (new Mazda 3) and on the way to drop off the car it cut out on the highway. Luckily got it to the dealership but yeah… glad to be rid of that POS. The turbo also had to be replaced, luckily that was under warranty. In total the bill was 5k and I will never buy another Volkswagen they are just to damn expensive to fix. All the parts are moulded together and the only thing they do is replace parts until it “fixed”….

@c0Ld 2 жыл бұрын

@@joshuadevries3459 damn

@danijelmartin3370 2 жыл бұрын

@@c0Ld Did he get it covered 100%? I'm having the same problem.

@LegendsGFC Жыл бұрын

Looks like I have the same problem on my daughter’s 2018 GTI at 31,000 miles. Cannot put gas in it and fuel mileage dropped significantly. Other than removal of the snow gate and Neuspeed rims w/ 245/40/R18, car is stock. I have not had the problem yet on my 2018 S3.

@clintlot2054 2 жыл бұрын

Do you know by any chance the part number for the 2013 jetta hybrid?

@leo2502 2 жыл бұрын

How does this work for GTIs? I was under the impression that GTIs didn’t have this pump.

@axstraybullet Жыл бұрын

Dealing with this on my 2017 mk7 GTI. After a bit of a push they finally replaced the suction pump in the tank (apparently) and it did not fix the issue. They are claiming now the fuel tank filler and breather tube are the culprit and want to still try and replace the tank and canister for $3500+; originally when I dropped off they claimed it was a clogged vent valve...what a mess

@user-vj2bk1zh8b 10 ай бұрын

Have you solved the problem?

@valuedcustomer9933 2 жыл бұрын

Had the same problem.. couldn't fully fill the tank and while driving it kept cutting out. Took my '17 GTI (35k on the clock) to the dealer to get fixed. They replaced the spark plugs, charged me $320, and obviously the issue persisted. - Took it to a local shop and they diagnosed as the "suction pump" issue. Also said some kinda charcoal canister has been messed up by the issue too. Cost to fix? "$3700-$4000".... I just called the dealer and let them know what's up. They said they will contact VWA but can't guarantee that VWA will do anything for me. We'll see. Between myself and my family we've owned over 2 dozen VWs over the years.. Bugs, Rabbits, Golfs, a Microvan, Dasher, Tiguan, even a diesel Rabbit truck..... up until this point I and my family are lifers for VW. But if VWA doesn't make this right we will never own another VAG product again. Totally inexcusable. Thanks for the great video, btw. This will definitely come up when I'm arguing my case.

@c0Ld 2 жыл бұрын

@fd2503 2 жыл бұрын

I just got mine repair on a 2017 gti in Canada. My warranty just expired and had to replace the valve, canister and fuel tank. They were only giving me 60% discount. This should be a recall!

@InfamousAl 3 жыл бұрын

Same thing happened to me and my fuel was dumping as well. There is a recall on them.

@RadFox1320 3 жыл бұрын

What year and model?

@InfamousAl 3 жыл бұрын

@@RadFox1320 MK7 Golf. But the recall was on a lot of MK7 regardless of engine.

@DennisChurch 2 жыл бұрын

I just dropped mine off at the dealer. Can only fill the filler neck then wait, can hear air escaping as the gas slowly flows into the tank. Then repeat. Warranty is still good fortunately. Mine is a '17 GTI .

@danijelmartin3370 2 жыл бұрын

What warranty are they covering this under? Do you have extended?

@DennisChurch 2 жыл бұрын

@@danijelmartin3370 I have one through Assurant. Mine ended up needing a new tank and a new evap canister. Had to wait 2 weeks for them to find a new tank.

@danijelmartin3370 2 жыл бұрын

@@DennisChurch did they not try replacing the suction pump first?

@DennisChurch 2 жыл бұрын

@@danijelmartin3370 Mine turned out to be worse than that. There was a crack in the filler neck and raw fuel was getting into the EVAP canister. I wish it had been that simple. While waiting for them to find a tank I was still driving it but it stalled a lot. Never got an engine light the entire time though.

@mexicojugg7486 2 жыл бұрын

You alive ?

@RisteLaboski Жыл бұрын

Is it possible that this part is also present in Tiguan 2012...I am having the same issue and not sure what to do? Thanks in advance

@thrivingonchaos831 3 жыл бұрын

03march2021. I'm literely sitting on the side of the highway right now because I couldnt figure out why my 19' alltrack won't take more than 1/2 a tank. I thought it was a bad level sensor. My diagnosis is incorrect via sitting on side of highway with an empty tank. Calling VW to try and get the part now.

@Ponskippa Жыл бұрын

Dealer fixed mine. Charged the warranty almost 5K 🤢

@eppyz 2 жыл бұрын

One thing my car does (2020 GTI) after i drive the car and park it, get out i hear a pump going. At 1st i thought it was just the coolant pump going but no this pump sound comes from the gas tank area. You can really hear it near the passenger side rear tire where the gas fill is. It has done this since new. Does anyone know what the noise is? I'm guessing it's some kind of purge valve but my MK6 GTI never did this. That's all i have to compare to. Just curious if anyone else has this noise?

@cig7417 Жыл бұрын

Quick question do you actually need to take the gas tank out of the car to fix the problem or can you do it by taking the back seats out. I’m having the same problem with my 2017 gti and not looking to spend a fortune thank you

@boostedbliss07MK5 Жыл бұрын

Tank in car. Takes 2 hours. Remove butt rest of seat, remove fuel pump cap on passenger side, fuel pump, follow fuel pump feed line to suction pump inside tank. Remove rear line, mounting brkt then front line. static.nhtsa.gov/odi/rcl/2016/RCRIT-16V647-6323.pdf

@kevinrives8801 2 жыл бұрын

17 golf tsi Wolfsburg mines won’t go past $3 went to a station for fuel popped the cap and vapors plus gurgling and gas started coming out of rear tire well charcoal canister vent I believe I can’t believe so many people are going through this please comment im lost help

@showenvivo12 Ай бұрын

I had the same issue 1 month ago, until now the car was stopped, i just received the spare part you said… and i already changed it, just waiting a little bit more of time to go to the gas station to fill it up I will update if it still something wrong

@shabba_shark3560 10 күн бұрын

I recommend removing the charcoal canister and flipping it upside down to remove all the excess gas from the suction pump failing. I was ready to fill up the day of when i did that

@vincentbadami2096 5 ай бұрын

Where can I purchase same thing happing to my 2017 vw tsi

@milicaristic6296 3 жыл бұрын

Hi is that dieasel or gasoline? I had a same issue with 2.0 tdi.

@RadFox1320 3 жыл бұрын

On my car it was gasoline. What year was/is your tdi? How did you get it fixed?

@JohanRosenbergJensen 7 күн бұрын

Hello. I have a VW GTE, when I lift the pump, I can only see a plastic ring, very difficult to see the suction pump. Has anyone replaced it with a golf gte?

@Thomas8892Q 3 жыл бұрын

Dude! Your alive. What stage are you at with your R?

@RadFox1320 3 жыл бұрын

LOL! I just recently added the Walbro 525 Hellcat fuel pump, PM4, MPI, and UM Flex tune on the stock turbo. E85 is amazing!! I go in next week for the final tune where the boost is turned up. I have been running on E85 with low boost until I could figure out the AWD issue. Now that its fixed, its time to turn up the boost!!!! The next power upgrade will be a larger turbo. So far, I am leaning to the EQT XL, but with UM tuning.

@Thomas8892Q 3 жыл бұрын

Rad Fox try have you looked into the Rs3 brushless fuel pump? Also look into EQT’s vortex big turbo. Well worth the money

@RadFox1320 3 жыл бұрын

@@Thomas8892Q Bro, for sure! That EQT XL on E85 seems the way to go! If I have to upgrade the fuel pump again, it will probably brushless. I have a spare stock pump assembly to send in as a core when needed!

@Thomas8892Q 3 жыл бұрын

Rad Fox with your elevation I would go standard housing not XL. I’m running with now.

@RadFox1320 3 жыл бұрын

@@Thomas8892Q Where are you located, whats your elevation and or typical DA? Are you standard or XL? Are you running E85?

@AudifastRS3 Жыл бұрын

Had the same issue with my 2018 RS3 change that part problem solve...

@leeonyszchuk3776 7 ай бұрын

Hey. I have a 2018 rs3. With this issue. Can you verify that the rs3 has this suction pump??

@AudifastRS3 6 ай бұрын

@@leeonyszchuk3776 yes there is a suction pump

@leeonyszchuk3776 6 ай бұрын

@@AudifastRS3 hahaha yes ive replaced the pump a few days ago. It's wild how no one knows about this part. Audi wanted to charge me almost 3k cad for a new tank. This video saved me so much money

@jonathanguerrero8640 Жыл бұрын

I have a audi a3 same problem i think that is the charoal cannister

@Ponskippa Жыл бұрын

Do you guys think using a fuel system cleaner might prevent this from happening again?

@boostedbliss07MK5 Жыл бұрын

No I’ve run BG 44k fuel cleaner a few times and had this issue. The part is cheap plastic junk like the rest of the mk7 😂 replaced so much of this car already 😢

@Ponskippa Жыл бұрын

@@boostedbliss07MK5 yeah, I was mainly using “no ethanol” fuel also. 90 octane. My mk7 had been relatively great before they had to replace the whole gas tank 💀 lol. But yeah now I’m paranoid about it, been debating on trading it for some time now

@Flatlandproductionz 9 ай бұрын

I have a 2019 jetta that's doing this, is there one in those?

@oddduc7482 8 ай бұрын

I have a 2020, and I work in a VW dealer. So I ran the part number and it comes up in the catalog for an Audi A2. It’s also not in the diagram, it’s listed as an associated part… the part number for the tank that it goes into is the same base number as the tank in my car. I’m going to open up my tank this weekend and see if the valve is the same. I actually have one on the shelf in my shop.

@Ponskippa 2 жыл бұрын

My 2017 GTI just started having this exact issue 🤦🏻‍♂️

@wesleyhill7594 Жыл бұрын

Hi, did you ever get this fixed? What worked for you if so?

@Ponskippa Жыл бұрын

@@wesleyhill7594 my warranty covered the repair, but I had to take it to the dealer. It took them a whole month to get it figured out / get parts and repair it. Kind of a nightmare. The dealer replaced the whole gas tank. And then changed the evap canister cos it was flooded with fuel.

@DJMAZ514 Жыл бұрын

This just happened to my 2015 s3 to the point where it’s starving my hi pressure fuel pump be vary carful

@AlexC-dd5ic 4 ай бұрын

I just did this suction pump swap on my 2015 gti and still have the same problem. Any ideas?

@BrendanCudmore 3 ай бұрын

Canister.

@jeffreydollar225 Жыл бұрын

What is the part #?

@lolahR400 6 ай бұрын

Could you tell me if this is the same part that needs to be replaced for a 2019 Mk7.5 R. Every website and all the dealerships I've called are saying this part is NOT for my car . I've been dealing with this fuel issue for over a month now.

@RadFox1320 5 ай бұрын

I can't tell you for sure, but the part is cheap. It's just hard to put the part in. Do you know any mechanics who could help you open the tank and take a look?

@lolahR400 5 ай бұрын

@@RadFox1320 i installed my In tank Fuel Pump - The Work is not the problem for me, its just going to be extremely frustrating if i pull the rear Seats and open up the tank and disconnect everything and THAT sensor is wrong , or not inside my fuel tank ... Im not going to be a happy camper, and ill have to put it all back together to go home from the shop .

@JoeCoulter 5 ай бұрын

I am having similar issues with my 2016 MK7 Golf R as well. I took it to the dealer today and they informed me that the Charcoal Canister and Evap Valve need replaced. They wanted $1800 to do it, so I'll be doing those two items myself for $600. I'll reply back if it fixes my fuel filling issues. The part being discussed in this thread does NOT appear to be part of the Golf R fuel tank though, from the information I have received.

@BrendanCudmore 3 ай бұрын

@@JoeCoulterdid this work? The tank in this video is out of a golf r.

@JoeCoulter 3 ай бұрын

@@BrendanCudmore I don't know. I've been a cheap ass and haven't done it yet.

@marcorodriguez3973 Жыл бұрын

Just happened on my 2016

@crimsonmika Жыл бұрын

did you try Activated Carbon Filter replacement, it has worked on many issues, and much easier to replace? VOLKSWAGEN GOLF VII LIM. GTE 5Q0201797D

@JohanRosenbergJensen 7 күн бұрын

Hello. Did you find the mistake? Is it possible to change it?

@betotelleslages Жыл бұрын

hello friend, i'm brazilian, i have 1 golf 7 tsi. 1.4 turbo. every time I open the tank there is pressure and a smell of gasoline at the mouth of the tank, I have already changed the canister valve, the tank cap and nothing. What can it be? need to change the canister filter.

@JohanRosenbergJensen 7 күн бұрын

Hello. Did you find the mistake? Is it possible to change it?

@betotelleslages 3 күн бұрын

@@JohanRosenbergJensen I didn't find the error. I'm already used to this situation. It usually happens with the tank entering the gasoline reserve.

@xkarcass3979 2 жыл бұрын

Do you have a link to the part i can’t find it anywhere online or even on vw parts

@c0Ld 2 жыл бұрын

Part Number: 5Q0201029 - parts.vw.com/p/Volkswagen__/Pump/67815041/5Q0201029.html This provides more info on the recall including instructions on installing the new pump: static.nhtsa.gov/odi/rcl/2016/RCRIT-16V647-6323.pdf

@boostedbliss07MK5 Жыл бұрын

Thank you very much! This made is very simple with this video. Appreciate you!

@leeonyszchuk3776 7 ай бұрын

Can anyone verify that a 2018 rs3 has this part? I'm having major issues with fueling and evap. Audi wants me to replace the fuel tank. Warranty won't cover it

@marklharmon 5 ай бұрын

@@leeonyszchuk3776 How did this work out for you?

@leeonyszchuk3776 5 ай бұрын

@@marklharmon it fixed my problem. Easy fix and saved me almost 3k. Dealerships had no idea what I was talking about

@user-wk8ek9qj4u Жыл бұрын

I have received the mail stating that there is a 15 year warranty on this part. What would be the next step Audi refuses to replace the part for free?

@realratingrating3669 Жыл бұрын

are you in US ? i hope they cover 15 years in Canada too.

@Spaaatch 10 ай бұрын

@@realratingrating3669 Did you find out if this applies to Canada too?