Hello, I'd like to order 1 gallon of WiFi please.

“I started having problems with my WiFi three days ago.” “Just restart your router.” “Oh I got rid of that.” “When?” “Three days ago.” *long heavy sigh*

"I can't log in" "did you capitalize your ID?" "Do I need to capitalize the numbers too?" I had to go on mute

"Yes we sell Wifi refills. They're over on aisle 6, above the headlight fluid."

"What happened to it?" "I don't know. I left to go use the bathroom and when I came back it was like that." Yeah, that didn't work with my mother when I was 5, either.

Oh tech support...sometimes I miss having my own stories from tech support hell. My personal favorite was the financial analyst who called complaining of issues with some application, asking if it was down. After I told him it had been down a few hours back but was restored now, he got quiet for a moment then gave me his "aha" moment. He said "well you're on Eastern time and I'm in California, so if it was affecting you guys a few hours ago, it would just now be down for me." I laughed at what I thought was a good joke, only for him to go off on me for laughing because he was DEAD SERIOUS. I then had the wonderful experience of explaining to a 40 something year old man who is responsible for other peoples' money that being in a different time zone does NOT mean he is talking to the future. Good times.

At least the guy with the WiFi wasn't rude or anything, just assumed WiFi was like a car

"Help! The Internet stopped working!" "Ok where's your modem?" "I got rid of it, I stopped paying for the internet" So, it didn't stop working so much as you stopped paying for it... what's so hard about that? How did she survive to adulthood?

It's staggering how much tech suddenly 'breaks' when there's the possibility of an upgrade - these people, (as well as being selfish & juvenile) must believe that tech support employees are idiots.

For a sec, i thought the thumbnail was "Refill My Wife"

I laughed so hard when you called a Router a " Blinky Book." 🤣🤣🤣🤣❤👍

Me: *laughs while watching this on a 10 year old pc*

This physically hurts me since I've worked as an IT technician who goes house to house to solve computer issues...

Nothing like a nice heaping glass of wifi to get the day started

"I feel I should have a new [Macbook] as well!" "Request denied. Your feelings don't concern me."

How the heck does “low connectivity” get interpreted as “your container of WiFi needs to be refilled”? Some people, man. Some people.

"I accidentally dropped it" Google translate: I accidentally went to the third floor window. I accidentally held my phone out. I accidentally let go. I accidentally dropped it.

I used to work at this advertising place and when I first started (I was the youngest by like 10 years of all employees) my computer was kinda slow, weirdly slow for an iMac and after a while I found that whoever had used it before me had set up over 40 desktops (I usually have three or four just to be able to switch between programs). I brought this to the attention of the art director and they didnt even know you could have several desktops.

I know just about nothing relating to computers, but man, did that woman who threw her router away not realize the correlation between that event and losing her internet connection?

Can we get an F for that poor CPU fan in the second story 🥺😭

What if the service provider is all out of wifi fluid though

OP: Refill your Wifi? K: Yes, and can you also refill my cable as well? Not good shows are on so I suspect it may be running low as well.

"How do I refill my WiFi ?" *45 seconds of silence* "Yeah I can direct you on how to refill your WiFi, more than glad to help. Turn off your computer. Now unplug it to make sure is disconnected from the wall socket. Please go ahead and walk to your window and put the computer on the edge of it, so the Sun can charge the WiFi. Go ahead and push the computer over the window and let it fall. You are too stupid to own one".

Imagine someone trying to get a Macbook instead of a PC.

My favorite story is the lady wanting Google Bing or as I now call it "The Bing"

Nobody: These people when they can’t get new computer: “We’re not cavemen sponge bob, WE HAVE TECHNOLOGY”

Nothing beats going to your neighbour's house to borrow a cup of Wi-Fi.

"The WiFi is not low, it is just a little dried out. Pour 2 quarts of water into your computer and it should be just fine." I do not suffer fools.

"My WiFi is low, refill it!" Yes sir, please get closer to the router, the closer you are to it the fuller your wifi is gonna be.

I love listening to you during my morning drive to class. Leaves me laughing everytime. Keep it up.

“Give him one of the old fat MacBooks” that are six years old. As Im still using a perfectly running mid 2011 17” MacBook Pro. 9 years and still going strong.

"Broken laptops will be replaced with the same or older model" is a simple and effective policy to prevent that kind of abuse of the system.

Based on the title, I now honestly hope that in the future, we invent a way to literally refill the WiFi of a WiFi network. I imagine the fluid would be coloured glowing cyan. And the only way to use the liquid would be to pour it all over a router. It then gets absorbed into the router and you can see the WiFi bars fill up.

“My Internet is low. Need to head out californi way to look for some more internet.”

Seems like I was the only one who traded the thinner MacBooks for the older white ones with better keys and chargers. It has an HDMI, 2X USB and stronger hinges.

Nobody: People in the comments: haha refill my wiFe

Ohhhhh boyyyyyyyyyyyyyy when I read the title I thought it said “Refill my Wife” and I never realized until it got the that point the video 😂😂😂

Note to self: give employees the cheapest flip phone possible.

"Refill my WiFi", omg, I couldn't believe what I was hearing. I only have a basic knowledge of computers but even I know that that is not how computers work.

Asks for a fresh cup of wifi. Gets given a downloaded pic of “wifi” in a cup

If the employee watched and listened intently, they would've noticed the claw marks the computer left as he slid the computer back to the woman. They also would've noticed the faint "NOOOOOO!!!" of the new fan.

Wait so you're telling me a windows 10 computer was on for 2 years and was never forced to update?????? IMPOSSIBLE

Got to share this with you all. Back in the days of the really big floppy disks we had a new school leaver in the tech department. One day the manager saw her with one of the disks and asked her why it was folded in half? Her reply was that she had to send a daily backup to head office but they had run out of the envelopes she normally used so she was going to put it in a smaller ordinary letter envelope and post it. ..............

Reminds me of the “my computer needs more megabytes” people I constantly had to deal with in the ‘90’s.

Me: reads the title: My -WiFi- Wife is low.... REFILL IT!

Ironically we call renewing a router subscription in Saudi as "refill" lol

Nobody: Comments section: Refill my wife!

oh boy, the reboot one, i've told my dad like 3 times now he has to actually shut off the laptop he has when he's done with it, and exactly why in layman's terms (basically telling him the laptop needs "sleep" and only gets it when shut down.) he's gone through 3 laptops so far "because they're slow". i've resorted to not helping him anymore and just saying okay boomer whenever he comes to complain. if you refuse to learn from your mistakes, i refuse to help.

On the second story, I read “oh jeez” as “oh cheese”. I’m currently eating something that has cheese.

"This message just popped up on my screen saying that I've won a free Internet. Will it be delivered to my address, or where can I pick it up?"

"I could almost hear the machine thanking me"...oh god, this poor thing must be saved and go into a shelter to get a new loving mom

ugh, old people and technology gives me a headache every time I see something on it

Being a tech support representative, I relate to this.

Commenting from a 2009 MacBook: It still works as a work computer.

That user probably told the fan "Dying is Gay"

7:35 why do only apple people demand for the newest and latest?

I read the thumbnail as “refill my wife!!” That would’ve been a completely different story

The computer is like “ let me die”

You can refill your wifi with a bit bucket. Just go to your local computer store and ask the Tech for a 1 gallon bit bucket.🤣🤣🤣

For the laptop replacement story: I work in the IT industry and our company's laptops are all Lenovo ThinkPads. My own ThinkPad is a T440 from around 2013 or 2014. Out internal IT department has offered to upgrade multiple times and I tend to go full goblin mode, protective of this baby. She's been a loyal, stalwart laptop for nearly a decade and still going strong as the day she shipped!

Both me and my friend started watching this when we came home, togethet lol

i thought the thumbnail said “REFILL MY WIFE” and i was really confused 💀💀

The person who didnt reboot is my hero. Cant get away with that nowadays with microsoft rebooting and/or "upgrading" every chance it gets.

Just got this vid today. I CAN RELATE! In prehistoric times a user called me and told me the floppy disk we mailed to them didn't work. Yep it was a LONG time ago and a 5-1/2" floppy. She had never done this task before and was just subbing for someone. After some back and forth, I asked if the disk she put in the disk drive looked like a 45 RPM record. She said "Yes" and I managed to hit the mute button before I lost it. I laughed for at least 5 minutes. Then I told her we would send her a new disk via over-night delivery and she should call me and I would walk her through the process. Worked fine and she was happy.

My mother once asked me to change a web page for her [rolls eyes]

I was so dumb. I couldn’t connect to the internet. The guy showed me how to find the password for it since it was connected with a cord. I felt so dumb because the password wasn’t capitalized.

I love when Tales From Tech Support is seasoned with Choosing Beggars...😍😍😍😍😍

These stories remind me of a guy I used to rent with. His bedroom was on the opposite side of the house to the router, and my room was in the middle of house. He complained to the landlord about not being able to use the Wi-Fi because it was so slow. His reason why the Wi-Fi was so slow was because my PC has 2 monitors. The more monitors I have meant I 'used up more Wi-Fi" and there was no Wi-Fi left for his room. 🤣

I legit thought it read refill my wife on the thumbnail.

“Please sir may I have some more”

Once did a call out to a rich farm. A bout stood in front of the house. Women demanded we fix the printer. We looked at the printer, the printer was unplugged. The look on the owners face was priceless.

Guy where wifi juice is a thing watches this video: Also guy: VISIBLE CONFUSION

eSlash: Come on lady this is internet 101, everyone knows you can't get internet without those *blinky books* Me a smartass: what about hotspot tho

4:30 You know she never turned off that PC. I'm shocked the processor didn't melt down on her.

Years ago we had bad storms that took out our electricity for about 24 hours. My daughter, at the time about 3 years old, woke up and wanted to watch a video (her favorite at the time was either Schoolhouse Rock or Yellow Submarine -gotta teach 'em young!). I explained to her there was no electricity and she would need to do something else. She then asked if she could play the turtle game on the computer (Turtle Oddesy!) and I explained she needed electricity for that also. She asked me if I would play with her but I told her we had electricity at work and I needed to go in but Grandma would be able to play with her. Just as I was leaving she comes to me and says with the most serious look in her eye and says 'Mommy, would you bring home some 'lectricity from work so I can watch SpongeBob? Perfect timing, the power was restored just before I got home. I was totally her hero that day!

That last story was kinda sweet. Someone trying to navigate a world he has no idea about without getting angry. I hope the ISP has as much patience with him as OP.

If someone asked for free iPhone I would say “buy it yourself” the end

macbook boy sounds like he wants to game on his work computer haha

Obviously, this Low WiFi person saw the connection strength meter, and thought it was like a fuel gauge. It's not. Poor little fool.

My boyfriend is if IT and he kept getting called by this one other employee in the business who was rather very stupid or very lazy. She would call for IT for things like plugging in cables.

Ngl I read both the thumbnail and the title as “Refill my Wife”

I read the title as “Refill my wife!”

I drink at least two cups of wifi every morning so I never have to worry about running low. It's just sad that some people are so lazy they can't even bother to find a reliable wifi fountain.

Refill the WiFi... Bwahahahah! Reminds me back when I worked in a computer repair shop as the shipping clerk. I overheard two of the techs talking about a call one of them had received. Apparently, there was this old man who couldn't figure out how to rewind his CDs.

I need to replace my phone, I just opened up a helpdesk ticket *really, I didn't know*

When you come from the discord server :D

i work for an ambulance company and we made the transition from paper reports to electronic ones last year. we we given lap tops and hot spots and we were meant to do our reports on the road. The only problem is when we started this our hotspots had a combined 5 gigs of data available for the whole month which is not even close to how much we actually need. I should also mention that we have no IT personnel or anything of the sort, everything was just handled by one of the EMTs who was chosen at random to be responsible for those issues (who had absolutely 0 technical knowledge btw). I will always remember when we used up all of our allotted data for the first time and i told him about the issue, his response was: “let me see if i can delete some of the data and make room.”

This is why tech support must be respected!!! I’m hopeless with fixing anything wrong with my work desktop and IT is a godsend. I think our IT guys are the most liked employees at my work lmao.

wow end part pretty interesting but its been a minuite🧐

Just pretend I said something funny Just pretend

4:36 "The string wants to collapse, but constant stress wont allow that."

This entire subreddit is summed by the catchphrase of Roy from I.T. Crowd Roy: I.T. Have you tried turning it off and on again

I did tech support for a number of years. My job was to get people connected to their banking software. We had to walk them through changing some properties by clicking on the right mouse button. While helping one Einstein, I gave the instruction and she said she didn't have one. I asked if she was on a Mac, which wasn't compatible with the software, and she said no, she had aPC. "And you only have one mouse button?" "Yes," she replied. "I only have one mouse. How many do you think I need?" Cue face palm. All I can say is that I an so grateful for the mute button.

New pick-up line! "Hi, that's a nice phone you have there. Can I borrow a cup of WiFi?" 😄 👍👍👍

I love r/Talesfromtechsupport... it makes me feel smarter.

Little British boy, dressed as a peasant from 100 years ago, holding up a tablet computer: "Please sir, can I have more WiFi?"

I work for an MSP, and do ordering and procurement for our clients. We had a client that had older machines running Windows 7. They were somewhere in the 8-10 year old range. Dual core old AMD processors, 4GB of RAM, and very old spinning hard disk drives. They often complained about how slow they were, and we did our best to help -- CCleaner to make sure there wasn't any junk filling up disk space, defragmenting, making sure there weren't extra applications, etc. There wasn't much that could be done, however, simply due to the age of the machines. They really just needed to be replaced, or at the VERY least, they needed more RAM and an SSD. Well, with the retirement of Windows 7 around the corner [this was about 3 months ago], they were convinced that they needed to go to Windows 10 to keep their company legally compliant with certain laws... But they didn't want to spend money on new machines. Fast forward to about a month later. I'm sent to pick up one of the machines, which seems to be near death, begging for release. I tell my boss, who's been in IT for nearly 30 years, that I don't think upgrading it is a good idea, and with a defeated sigh, he agrees, but we have to do what the client wants. So I start a backup; that took 5 hours for the 500GB HDD to spit out the 100GB of data that was actually on it. I ran the upgrade -- it took about 10 hours to run. Took about 10 minutes for each reboot. RAM and CPU and disk usage were all at 100%. After about a week, it was finally upgraded and updated and all that, but still with that sad old dual core processor and 4GB and an old HDD. I set it back up and was on my way. We're still getting complaints about the computers being slow, and how they're worse than ever. They want it to go faster. They still don't want to even upgrade to an SSD and 8GB of RAM. They still don't want to replace it. I WARNED THEM.

Just downloaded alot of your episodes on Spotify for a long trip by train. I love these lmao 👌

I worked tech support from 1995-97. We had a joke, computers run on smoke. When the smoke gets out, your computer won't work anymore.

Working in tech support for 5 years these kinds of stories are basically par for the course, seriously they aint even that bad. Prob had calls like this every couple of weeks and i was support for banks, big insurance companies, a large brewery, government department, an airline and even an energy company. Something that happened to my colleague was a senior manager decided he wanted to work from home but rather than request a laptop and access to do so, he packed up his computer from his desk. Walked it down to his car (security didnt stop him, thats how senior he was. They watched and pondered lol). He got it home, hooked it all up and then rang tech support wondering why "i can't get connected to the office network?". My colleague basically told him that what he done was essentially theft and should bring back the equipment immediately and he should put in a request for a laptop and remote access. No idea if the manager was went after or not but my colleague thought this poor sod has a bad enough run in life as is with out getting him into trouble for stealing the office computer lol p.s - it was fairly standard a year later for all senior management to be laptop users to allow them flexibility in their work (home/office/customer site/hotel, where ever), could be unrelated but ya never know really do ya lol